Mon.May 08, 2023

article thumbnail

Deep dive: Navigating uncertainties as a product manager by Lara Kulesh

Mind the Product

In an ever-evolving tech landscape, product managers must skillfully navigate uncertainties to achieve success. Product Leader Lara Kulesh discusses how we can respond to unforeseen circumstances in product management. Read more » The post Deep dive: Navigating uncertainties as a product manager by Lara Kulesh appeared first on Mind the Product.

article thumbnail

The Role of Customer Success Teams

The Product Coalition

Let’s talk about how CS teams drive value in logging customer feedback, product roadmapping, and closing the loop. Your Customer Success team is critical to an effective feedback management process. Building a customer feedback management system? Don’t forget to include your customer success team — they’re critical. Specifically, they can play three critical roles in your feedback management system: collecting feedback, supporting roadmapping, and closing the loop.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

435: Hershey’s award-winning approach to innovation – with Charlie Chappell and Greg Coticchia

Product Innovation Educators

Learn from the 2022 winner of PDMA’s Outstanding Corporate Innovator award – for product managers For the last 36 years, each year the Outstanding Corporate Innovator award is provided by PDMA to an organization that excels in innovation. At the time of this recording, the last winner was Hershey, and I was at their award ceremony. There were boxes of Hershey chocolate treats for everyone.

article thumbnail

“The Modern World We Live In Was Designed and Executed From An Office.”

The Product Coalition

And here’s a quick look at how we found “The freedom to choose how we’d like to work,” as stated by David Heinemeier Hansson. By Tremis Skeete , for Product Coalition In today’s modern “post-pandemic” world where we all know at least one person who works from home or anywhere they choose — there’s an ironic yet curious idea going around. Let’s celebrate the creation of… the office!

article thumbnail

Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

article thumbnail

10 Biggest SaaS Challenges: How to Protect Your Business and Ensure Growth

Userpilot

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. This article will go over 10 different challenges across product, sales, and general business to help SaaS businesses identify (then overcome) these obstacles!

More Trending

article thumbnail

Customer Onboarding Trends 2023: 12 Insights SaaS Companies Must Know

Userpilot

What are the main customer onboarding trends to watch out for in 2023? If you’re after the answer to this question, then you’re in luck. Userpilot’s State of SaaS Onboarding 2023 has just landed and we’re sharing the key insights. Fasten your seatbelts and let’s get right to it! TL;DR Users interact with the product across different channels, so make sure to provide consistent experiences and messaging at all touchpoints.

article thumbnail

Managers, Stop Distracting Your Employees

Nir Eyal

It’s no secret companies spy on their staff. The rise of remote work has made corporate leaders paranoid, thinking they must monitor their employees’ every digital move. When employees know their performance is being measured by the rules of productivity software, they become motivated to prioritize emails and messages over their core work. Discover better ways to tackle distractions at work.

article thumbnail

What Should Product Managers Tell Customers About Deliveries?

The Accidental Product Manager

With deliveries, sometimes later is better Image Credit: Javi The good news is that your customer has ordered your product. The bad news is that they don’t have it yet. It’s going to take some time for you to get it from where you store it to their location. This means that your customer is going to have to put up with a delivery delay. As a product manager, how should you go about dealing with this delay?

article thumbnail

Appcues vs Usetiful vs Userpilot: Which is Best for Your SaaS?

Userpilot

Selecting the optimal product adoption platform for your SaaS can be a challenging task. To assist you in making an informed decision, we have prepared a comprehensive analysis of three tools – Appcues, Usetiful, and Userpilot – which delves deeper into their functionalities, use cases, advantages, and disadvantages than what is typically available on review sites.

article thumbnail

Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

article thumbnail

Why marketers should choose Mixpanel over Google Analytics 4 (GA4)

Mixpanel

Table of Contents Powerful analysis that’s customizable and scalable Get even more insights from your website traffic Measure the full value of marketing campaigns and acquisition channels Go very deep with conversion funnels and retention Take action on insights with seamless third-party integrations Lean on data governance features to ensure quality analysis Go further with analytics built for scale User-friendly and built for collaboration A self-serve analytics tool that encourages data expl

article thumbnail

UserGuiding vs ProductFruits vs Userpilot: Which is Best for Your SaaS?

Userpilot

It appears that you are comparing UserGuiding, ProductFruits, and Userpilot against each other. Selecting the appropriate product growth platform for your SaaS can be a genuine challenge, and relying solely on review sites may not always be sufficient. To assist you in making an informed decision, we have conducted a comprehensive comparison of the three tools, delving into the specifics of their features, use cases, and primary advantages and disadvantages.

article thumbnail

How Unmind Developed a Data-Driven Company Culture with Amplitude

Amplitude

Read how the workplace wellbeing platform Unmind created a data-informed culture that improved the product build process and user experiences.

article thumbnail

UserGuiding vs Stonly vs Userpilot: Which is Best for Your SaaS?

Userpilot

Seems like you’re comparing UserGuiding vs Stonly vs Userpilot. Choosing the right product growth (or digital adoption) platform for your SaaS is no mean feat. We know that review sites aren’t always super-helpful. So we decided to write a more in-depth comparison of the three tools. Whether you’re looking mainly to improve your user onboarding or product analytics, collect user feedback, or NPS – you’ll find the answer if UserGuiding, Stonly, or Userpilot is the be

article thumbnail

Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

article thumbnail

Embracing Accessibility is Product Management

Feedback Loop

Jonas Klink is vice president of product and UX design for Thrive Market.

article thumbnail

Chameleon vs Whatfix vs Userpilot: Which is Best for Your SaaS?

Userpilot

Selecting the best product adoption platform for your SaaS can be a challenging task, especially when deciding between Chameleon, Whatfix, and Userpilot. That’s why we have created a comprehensive comparison of the three tools, providing more detailed insights into their features, use cases, advantages, and limitations. Whether you’re focused on improving your user onboarding or product analytics, collecting user feedback, or NPS, we’ll explore how Chameleon, Whatfix, and Userp

article thumbnail

Embracing Accessibility is Product Management

Feedback Loop

Jonas Klink is vice president of product and UX design for Thrive Market.

article thumbnail

Chameleon vs Userlane vs Userpilot: Which is Best for Your SaaS?

Userpilot

Seems like you’re comparing Chameleon vs Userlane vs Userpilot. Choosing the right product growth (or digital adoption) platform for your SaaS is no mean feat. We know that review sites aren’t always super-helpful. So we decided to write a more in-depth comparison of the three tools. Whether you’re looking mainly to improve your user onboarding or product analytics, collect user feedback, or NPS – you’ll find the answer if Chameleon, Userlane, or Userpilot is the be

article thumbnail

Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

article thumbnail

What Is Product Engagement Score (PES) and How to Improve it to Drive More Revenue

Userpilot

Product Engagement Score (PES) is an important metric for any SaaS business wanting to improve customer satisfaction and increase Product-Led Growth. PES measures the overall user engagement with your product as a function of product adoption depth, stickiness and revenue growth. This article explores the concept of PES, the benefits of tracking it, and how to improve it.