The Product Coalition

MAY 24, 2020

Product Management in the Time of COVID Part II: Roadmapping Best Practices The second article in the series highlights how lean roadmapping helps product managers navigate change. This article highlights emerging roadmapping best practices. What product best practices are we missing?

Customer Experience 142

Customer Experience Product Management Product Manager Roadmap 142

Mind the Product

MAY 1, 2020

In this talk, Richard Cadman, Principal Product Manager at Monzo , helps us think through practical steps we need to take to grow and scale a high-functioning team. So in practice, how do you do this? Some of the best leader’s say sorry when they get things wrong, both to their customers and staff. Learn to say Sorry.

Customer Experience 135

Customer Experience Reference Development Product Management 135

Gainsight

MAY 26, 2020

Think, a robust integrated partner ecosystem plus an open-source exchange for your best practices—like a GitHub for customer success. . A lot of work has gone into laying a foundation for customer success and product experience best practices to correspond to this new reality. You’re Changing the Game, Again and Again.

Customer Experience 52

Customer Experience User Testing Reporting Tools Dashboard 52

The Product Coalition

MAY 9, 2020

Through interviews, case studies, and community dialogue I continue to identify emerging product management best practices, product strategy pivots, and delivery practice trends that will impact our profession for years to come. As the best solutions were discovered corporate could implement them at scale across franchises.

User Testing 79

User Testing Product Research Customer Experience Customer Feedback 79

Intercom, Inc.

MAY 5, 2020

This 2015 post by former senior product manager Hugh Durkin highlights how early we were thinking about the practicalities of building a developer ecosystem , pointing out how the first developer APIs and first developer hub had already generated the first shoots of a budding ecosystem. Building a developer economy around Intercom.

Feedback Software 171

Feedback Software Data Visualization Customer Experience User Testing 171

Imaginary Cloud - Design

MAY 21, 2020

I'll share with you some of the challenges when designing apps for kids, best practices to follow and what to consider when building reading apps for children: among parents' and kids' favorites in the world of educational web and mobile apps. Best practices to design apps for kids. Why are apps important for kids ?

Research Software 122

Research Software Customer Experience User Testing User Experience 122

Userzoom

MAY 20, 2020

offers some best practice advice on how researchers who are used to in-lab, in-person UX research can transition to remote, while still remaining user-centric. You’ll also discover: Best practices for planning remote studies. Mary Luong, Ph.D, How to recruit remote participants. WATCH THE WEBINAR.

User Testing 120

User Testing Research Software Customer Feedback Technical Review 120

Centercode

MAY 7, 2020

Tip #2: Use Data and Best Practices as Leverage. “Those kinds of challenges are ongoing, but being able to come to my team with a definitive time period (rooted in data and best practices) really helps. ” Watch “ The Best Customer Engagement Tool You Never Knew You Had ” On-Demand.

User Testing 98

User Testing Customer Feedback Product Research Transportation 98

Userpilot

MAY 13, 2020

See the best places to learn and network for product people in May and June 2020! . The bootcamp will educate the SaaS community on all aspects around PLG and share best practices evangelizing a remote culture. Product Drive by Userpilot – 1-2 June 2020 .

Analytic Tools 98

Analytic Tools Customer Feedback Data Visualization Feedback Software 98

Mind the Product

MAY 5, 2020

If, on the other hand, your product is a site made up predominantly of video content, getting captions in place for 11 million people with a hearing difficulty might be the best thing to invest in, before considering audio description for blind people.” Get that right, and you’ve just helped 360,000 people. Complying With the Law.

Reporting Tools 113

Reporting Tools Research Software Product Management Product Manager 113

ProductPlan

MAY 4, 2020

Practice remotional intelligence. First, the most important remote skill or habit I learned to practice is what I am defining as, “ remotional intelligence. With time and practice, I became better at noticing those feelings creeping up and found ways to engage myself and my energy elsewhere. It can be an isolating feeling.

Software Review 87

Software Review Technical Review Books Messaging 87

Mind the Product

MAY 8, 2020

In the middle, are writing a good user story, performing effective research and building a good relationship with engineers – all valuable skills that take practice to do well. There are no right answers you can only make the best decision based on what you know now. Things you can usually get training for.

Customer Experience 141

Customer Experience User Testing Research Software Product Research 141

Userzoom

MAY 12, 2020

This is why it’s crucial for healthcare companies to understand the current trends and best practices within the health industry in order to tackle the challenge of adapting to new digital priorities. A 2019 survey identified that 59% of healthcare organizations still lacked a well-defined digital strategy.

Healthcare 95

Healthcare Analytic Tools Research Software User Testing 95

The Product Coalition

MAY 29, 2020

You might expect to see here the classical top list of B2B marketing trends and practices. Try to make your brand the best answer to customer needs. I’m sorry if the format introduced below will disappoint you a bit. To revive customer trust, you should be aware of these three main rules of the modern market.

B2B 78

B2B Marketing Data Visualization Research Software 78

Product Innovation Educators

MAY 18, 2020

Just like after a product launch, I conducted a lessons-learned meeting with the Summit team to discuss: What worked (best practices). Just like after a product launch, I conducted a lessons-learned meeting with the Summit team to discuss: * What worked (best practices). 1:38] Summit Lessons Learned Meeting.

User Testing 118

User Testing Research Software Feedback Software Reporting Tools 118

Gainsight

MAY 1, 2020

If you’re as analytical and data-obsessed as you are creative, you’ll walk away with a lot of best practices that you can start applying immediately to your own product. . The best part is that because the event is virtual, you can easily log in to just the sessions that are most relevant to you.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience User Testing 52

ProductPlan

MAY 22, 2020

Processes & Practices: The more product teams grow and multiply, the less homogenous they get. Over time the team can grow , with a second hire often best filled by someone who can program business intelligence and analytics tools to aggregate data and make sense of it. But executing that comes with major administrative overhead.

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Data Visualization User Testing Weak Development Team Customer Feedback 128

The Product Coalition

MAY 5, 2020

Now you know what Product Discovery is, before we dive into the best practices and how to get it right, we need to talk about when to do your product discovery. Product Discovery also helps you to make the best, most informed decisions. Split your users into segments like and decide how to best treat each of those segments.

Product Research 78

Product Research User Testing Onboarding KPIs Research Software 78

Gainsight

MAY 13, 2020

Ashvin dived in on how he is using Gainsight to identify the best swarm strategy including applying our COVID-19 workflows to segment customers based on their level of impact to drive better predictability to prevent churn. Perri shares the best way to combat that is with a focus on outcomes over output. What is ‘The Build Trap’?

Data Visualization 59

Data Visualization Feedback Software Analytic Tools User Testing 59

The Basics of Product Management

MAY 1, 2020

Do you know which is the best teacher? The things you learn during difficult situations are generally the best things you will ever learn. Nope, the part that requires patience and practice is actually the grabbing part. You should also not be afraid to pivot if your product is not working. It is crisis.

Agile 84

Agile Framework Presentation Product Management 84

Amplitude

MAY 6, 2020

The best digital teams have a couple things in common when addressing these challenges. And companies having difficulty adopting these practices experience 32% lower revenue growth and are slower to catch up.( Meanwhile, internally there is a drop in morale, less sense of impact, and more reactive decision making. The stakes are high.

Data Visualization 140

Data Visualization Reporting Tools Analytic Tools User Testing 140

Centercode

MAY 20, 2020

These are based on averages across a range of products and companies: More Best Practices for Engagement. If you don’t yet have your own baseline (or you’re curious about engagement performance on a larger scale), you can compare your numbers to industry benchmarks. Was this helpful?

Workshop 98

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The Basics of Product Management

MAY 7, 2020

I’ve described in detail below the best ways to influence different types of people. Having said that, it is true that sometimes you will not be able to convinve your boss despite your best efforts. As with everything else, the more you practice, the better you will become at this. Are you a manager without authority?

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Data Visualization User Friction User Testing Customer Experience 97

PMLesson's Ace the PM Interview

MAY 10, 2020

By Tim Fallen-Bailey, Exponent Coach April 2020 As a coach for Exponent , I conduct several mock job interviews for product managers every week by video teleconference, and it often surprises me to see how poorly prepared many people are with the practical aspects that are within their control.

Data Visualization 52

Data Visualization White Paper Download Software Review 52

The Product Coalition

MAY 25, 2020

Service design applies process, a set of methodologies and a particular mindset to design the best experience for each product and service. And as a result, they don’t create a meaningful understanding of the practical side of service design. Before we begin: what is service design, again?

User Testing 79

User Testing Feedback Software Product Management Product Manager 79

The Product Coalition

MAY 21, 2020

Early Customer Interviews are one of the best and fastest first steps to figuring out whether your new idea will succeed. Bonus Thoughts Here are a few thoughts that will help with your Early Customer Interviews: Practice. This should lead to some re-evaluation of your proposed solution. Some information is better than none.

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User Testing Customer Feedback Customer Experience Data Visualization 157

Product Culture

MAY 7, 2020

Based on the best-selling book, Product Roadmaps Relaunched. Going to a conference or reading a book is nice and gives me a new perspective and insights, but creating a roadmap in practice helped me to understand the process thoroughly and gave me more confidence in what I've learnt during the masterclass.

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Roadmap Software Review Workshop Vision 52

Ask Benny

MAY 7, 2020

However, I claim that the only way to make sure the product gets the best case is to first care about the people that make this product happen. You need to perceive yourself as an enabler, even if in practice you are a leader. You may argue that a product person needs to care first and most about their product. As I wrote in.

Product Management 78

Product Management Product Manager User Testing Product Research 78

Izenda

MAY 22, 2020

Hosted by Ryan Hoover and Abdesi Osunsade, Product Hunt Radio offers practical and insightful interviews with founders, investors, journalists, and makers to learn the stories behind the products. Each guest brings a unique perspective on all things product management, from the best tools, tactics, and emerging trends.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Product Management 59

Ask Benny

MAY 7, 2020

However, I claim that the only way to make sure the product gets the best case is to first care about the people that make this product happen. You need to perceive yourself as an enabler, even if in practice you are a leader. You may argue that a product person needs to care first and most about their product. This requires maturity.

Product Management 78

Product Management Product Manager User Testing Product Research 78