Sat.Apr 01, 2017 - Fri.Apr 07, 2017

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The PM’s Toolbox: Product Management Tools and the Problems they Solve

UserVoice

It’s no secret that product managers wear a lot of hats. They must simultaneously work as strategists, liaisons, analysts, and salespeople…and that’s all before lunch (working lunch , that is). The litany of tasks on a PM’s plate can seem overwhelming at a glance, but the market has responded to these challenges with a number of specialized solutions that many PMs now consider indispensable in their day-to-day.

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Building trust with your customers

Lead on Purpose

One of the key elements to business success is customer engagement. When you have customers that are excited about your products or services, your business grows and you prosper.

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The 7 Product Dimensions: A Guide to Asking the Right Questions

bpma ProductHub

By John Zilch – Upon embarking on my first stint as a product manager, I happened to run into an experienced product executive one day in passing. I asked him for advice and he obliged. He replied rather succinctly: “Ask questions, and then go add value.” He was never one to ramble on. Since then, I’ve taken his advice to heart, asking questions early and often.

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How to Create a Strong End-to-End Strategy for IoT Products

Daniel Elizalde IoT Blog

I recently spoke at the Enterprise IoT Summit in Austin, Texas. It was a great event that brought together IoT thought leaders from around the country, as well as product and business leaders from companies working on industrial and enterprise IoT applications. Below is a link to view the recording of my talk, which focused on how to create a […].

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From Developer Experience to Product Experience: How a Shared Focus Fuels Product Success

Speaker: Anne Steiner and David Laribee

As a concept, Developer Experience (DX) has gained significant attention in the tech industry. It emphasizes engineers’ efficiency and satisfaction during the product development process. As product managers, we need to understand how a good DX can contribute not only to the well-being of our development teams but also to the broader objectives of product success and customer satisfaction.

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Getting Customer Feedback Without “Leading the Witness”

Product Management University

What are some ways we can get unbiased customer feedback to validate product ideas? Getting customer feedback on product ideas can be a double edge sword. If you’re not asking the right questions, this process can create more headaches than it alleviates. The secret to valuable unbiased feedback lies in how the questions are asked. Here are a few simple tips that should yield more useful customer feedback.

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Is Your Chatbot Artificially Intelligent?

Mind the Product

The chatter at SXSW this year was all about the chatbot. Several sessions and a lot of side conversations were aimed at helping companies understand what chatbots are and how to use them. I got the sense that everyone wants to have one of these in their product right away. But while everyone talked about the ways in which these are going to revolutionize user engagement, it sounded too much like “me too!

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The Role of Growth in Mobile Product Development

Amplitude

This is a guest post from Al Harnisch from Prolific Interactive , an Amplitude Solutions Partner. As the native mobile space matures, the biggest app-related issue brands face has shifted from UX and backend infrastructure to growth and monetization. Brands are learning that launching a proper native app is a great first step, but only a starting point.

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Are your product management processes creating more problems than they solve?

DISQO

Insights from interviews with product leaders from Intercom, Drift, InsightSquared, and Betterment. Building a product is a cross-functional endeavor. The problem is that, as Martin Eriksson recently and definitively concluded , the product manager is “ultimately responsible for the success or failure of a product” but doesn’t have authority over any of the people involved in the collective effort.

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Comcast Discovers How To Reconnect Cord Cutters

The Accidental Product Manager

Comcast product managers have discovered how to get more customers Image Credit: Mike Mozart. By now I would think that you’ve heard about the so-called “cord cutters” who are out there. If you are a product manager working for a cable company these people are the bane of your existence. The cord cutters are the people who have decided that they no longer need to subscribe to cable television and so they are canceling their cable TV subscriptions.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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Podcast: Perspectives on Product Management

Mironov Consulting

SC Moatti excerpted five of her recent Product That Count podcasts with product management thinkers: Marty Cagan, Teresa Torres, Jeff Gothelf, Dan Olsen and me. This podcast compiles some favorite interview moments… my small segment touched on Jobs to be Done, scaling up product teams, and empowering product/engineering teams by removing organizational obstacles.

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The Importance of Organizational Convergence in a Recurring Revenue World [Infographic]

TSIA

When we talk about “ organizational convergence ,” we’re referring to the blending of traditional service lines. Encouraging better collaboration between functions within your company can have many benefits, including increased recurring revenues, a more streamlined service offer portfolio, improved resource utilization, and more! In this infographic, you’ll get a glimpse at three tactics for breaking down silos within your organization and achieving successful organizati

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Boards, Notes, and Highlights on Mobile

Roy Madden

We just released a new version of the Feedly Mobile application for both iOS and Android. You can download them for free from the App Store and Google Play Store. Here is a quick overview of the new features included in this release. New Richer Cards. We enhanced the design of the card view. The new design is more readable and more modular. It allows us to surface notes and highlights when needed.

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Q&A with Napster Product Manager Suzanne Scharlock

UserTesting

Ever wonder what it’s like to be a product manager at one of the world’s most iconic streaming music services? In a recent webinar, we caught up with Product Manager Suzanne Sharlock for a behind-the-scenes look at how a PM … The post Q&A with Napster Product Manager Suzanne Scharlock appeared first on UserTesting Blog.

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How to Build an Experimentation Culture for Data-Driven Product Development

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

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Podcast: Mistakes Product Managers Make

Mironov Consulting

This episode of Karthik’s DesignYour Thinking podcast pulled together thoughts on product mistakes from Roman Pichler, Steven Haines, Chad McAllister, Cindy Alvarez and me. (A pleasure to be part of this group!) My short segment touches on good practices: selling the value of product management to the executive team; helping stakeholders remember why we have specific items on the roadmap; and setting up trade-off discussions.

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Use Indirect Channels to Build, Grow, and Maintain Profitable XaaS Revenue Streams

TSIA

Generating a profit is the goal of every cloud business. Yet for many, achieving it remains elusive. As companies walk the path toward creating a profitable cloud-based business—or transitioning from a product-based to a service-based business—many challenges exist in this still-emerging market. And those challenges are amplified when operating through an indirect channel sales model.

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Optimize to be Wrong, not Right

Mind the Product

Let’s be honest. We have no idea what is going to happen a year, a week, or even five minutes from right now. And what’s worse, believing we do means we are not only kidding ourselves, but it’s almost certain we will not achieve our desired result. Rarely do predictions come true. We live in a complex world that frequently and without warning changes around us.

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Q&A with Napster Product Manager Suzanne Scharlock

UserTesting

Ever wonder what it’s like to be a product manager at one of the world’s most iconic streaming music services? In a recent webinar, we caught up with Product Manager Suzanne Sharlock for a behind-the-scenes look at how a PM … The post Q&A with Napster Product Manager Suzanne Scharlock appeared first on UserTesting Blog.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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How You Battle the "Data Wheel of Death" in Growth

Brian Balfour

This is the Data Wheel of Death: Data Isn’t Constantly Maintained -> Data Becomes Irrelevant / Flawed -> People Lose Trust -> They Use Data Less If the above looks familiar, you’re not alone. I estimate that greater than ? of data efforts at companies fail. This is trouble because data plays a key horizontal role in the growth process and mindset.

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Introducing Boards, Notes, and Highlights

Roy Madden

Feedly is home to a vibrant community of experts, students, and trailblazers. We all have our own reasons for reading what we do. Maybe you want to gain a deeper understanding of a topic or discover something new. Whatever your motivation, the power of information lies in your ability to harness it. Today we are sharing three new features we hope will make your Feedly experience even better: Boards, notes, and highlights.

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Dual-Track Agile: Why Messy Leads to Innovation

Mind the Product

What is Dual-Track Agile? Dual-Track Agile is an IT development methodology where figuring out what to build is as important as the building process. You start with a discovery track to find out if a product idea is good and if it makes sense to build. Successful findings from the discovery track are added to the backlog of the delivery track. So how do you know if your product team has a good idea?

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Effective Product Psychology & Design – Jerome Ribot (ProductTank London)

Mind the Product

Co-founder and former Creative Director at Ribot – a design agency in Brighton – Jerome Ribot is also the creator of Cognitive Lode , a resource that distills the latest behavioural research into helpful product advice to help humanity understand itself better. He will take you through the design decisions made during the development of the site, with a specific focus on the psychological research applied during the design process to increase engagement and learning.

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The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Communication

Speaker: David Bard, Principal at VP Product Coaching

In the fast-paced world of digital innovation, success is often accompanied by a multitude of challenges - like the pitfalls lurking at every turn, threatening to derail the most promising projects. But fret not, this webinar is your key to effective product development! Join us for an enlightening session to empower you to lead your team to greater heights.

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Be in a Band, not an Orchestra: how to Grow an Agile Product Team

Mind the Product

Some years ago, I wrote a blog post noting that small teams are more creative and productive than big teams. I suggested that this might be because, like a band, they were self organising, communicated easily and informally and had autonomy over what they played. Band vs Orchestra. I contrasted this to an orchestra, which has a formal hierarchy, where communication happens in a top-down way from a conductor and where the performers, who may be hugely accomplished musicians, are given a part to p

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