Sat.Sep 19, 2015 - Fri.Sep 25, 2015

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10 Things To Do To Appear ‘Innovative’

Street Smart Product Manager

Being “innovative” is all the rage nowadays. Companies big and small, tech and non-tech, are striving to seem innovative to employees and customers. I’ve worked at such companies, and I’ve helped many product managers working at such companies through my product help calls. As such, I’ve seen companies that are actually trying to be innovative, and those that seem more interested […].

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What Distinguishes the Top 1% Product Managers from the Top 10%?

Rahul Abhyankar

I came across this question on Quora and it got me thinking. It’s useful to understand what distinguishes the top 1% from the top 10% in any field. The top 10% in any field are likely some of the top notch performers in that field. The margin of difference is very small. Yet there must be that … Continue reading What Distinguishes the Top 1% Product Managers from the Top 10%?

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Understanding Buyer and User Needs: A Short Survey; Popular Product Management Tweets

Good Product Manager

Understanding Buyer and User Needs: A Short Survey. One of the key elements underpinning any successful product, service or solution is that it addresses buyer and user needs. That is not a guarantee of success, but it is difficult to create and sustain a successful offering in the market that does not satisfy customer needs. Unfortunately, this is one area where organizations struggle.

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How to Connect Your Service Offers to Business Value: Part 3

TSIA

In this three-part blog series, we’ve gone over the capabilities you’ll need to develop before providing customer outcomes, as well as ways to determine how your customers measure success. To continue with the theme of answering the question “What’s most important to your customers?” the final installment in this blog series will cover how your organization can offer, and monetize, adoption services to ensure your customers are not only reaching their desired outcom

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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3 Exercises to Sharpen Your UX Skills

UserTesting

Being a great UXer takes a lot of work. You need to be creative, empathetic, articulate, and patient ( among many, many, other qualities ). And those traits don’t just manifest overnight. Like an athlete, you need to train and … The post 3 Exercises to Sharpen Your UX Skills appeared first on UserTesting Blog.

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Understanding Buyer and User Needs: A Short Survey; Popular Product Management Tweets

Good Product Manager

Understanding Buyer and User Needs: A Short Survey. One of the key elements underpinning any successful product, service or solution is that it addresses buyer and user needs. That is not a guarantee of success, but it is difficult to create and sustain a successful offering in the market that does not satisfy customer needs. Unfortunately, this is one area where organizations struggle.

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Leveraging Your Field Service Engineers to Drive Revenue

TSIA

On the surface, smart, connected products threaten to make the need for on-site service obsolete. Embedded technologies will phone home and signal either a firmware upgrade or generate an automated service request for a customer-replaceable unit as part of an advanced exchange program. Although this is happening more and more and will undoubtedly continue in the future, hardware companies will always need a field service engineer to go on-site at a customer’s location.

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What Happened? How to Write a Better Error Message

UserTesting

It was on my commute home from work when I was deep in the throes of an intense game of Two Dots. I’d been stuck on a level for basically forever and had two clear choices: break down and buy … The post What Happened? How to Write a Better Error Message appeared first on UserTesting Blog.

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3 Exercises to Sharpen Your UX Skills

UserTesting

Being a great UXer takes a lot of work. You need to be creative, empathetic, articulate, and patient ( among many, many, other qualities ). And those traits don’t just manifest overnight. Like an athlete, you need to train and … The post 3 Exercises to Sharpen Your UX Skills appeared first on UserTesting Blog.

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

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What Happened? How to Write a Better Error Message

UserTesting

It was on my commute home from work when I was deep in the throes of an intense game of Two Dots. I’d been stuck on a level for basically forever and had two clear choices: break down and buy … The post What Happened? How to Write a Better Error Message appeared first on UserTesting Blog.