Userpilot

SEPTEMBER 21, 2022

This article provides a detailed guide to help you find the best knowledge-base software solutions so you can provide frictionless experiences to your customers. Knowledge base software, also called help center software, helps you create, organize, and manage self-service content. But how can you make use of it?

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Userpilot

JUNE 19, 2023

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. To see how Userpilot can help you onboard and educate your customers, book the demo!

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Analytic Tools Feedback Software Reporting Tools Systems Review 98

Userpilot

SEPTEMBER 2, 2022

On the hunt for the best instructional design software to create course content and engage learners? In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. TLDR; Instructional design software helps you create custom eLearning courses and training material.

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Analytic Tools Feedback Software Reporting Tools Software Review 98

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app. Let’s get started! It lacks predictive analytics features too.

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Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

Gainsight

MARCH 20, 2023

By Tim Van Lew, Director of Customer Success Strategy, Gainsight Yes, it’s uncommon to see a year-in-review article in spring. That’s a big difference from the “ugly, complex, enterprise-only” name-calling that just isn’t true of the elegant, yet powerful, Gainsight platform that thousands of CS and Revenue teams are applying today.

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Feedback Software Systems Review Reporting Tools Technical Review 52

UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Those who are studying or working on a design system can readily recognize the significance of the title.

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Feedback Software Systems Review CTO Coach Data Visualization 79

Mind the Product

APRIL 9, 2018

I love building enterprise systems, because you get to work with your customers/users every day and literally see their lives change as you release new features. In my case, at Zalando , these are systems for fashion buying, supply chain management, inventory management and procure-to-pay processes (e.g.

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Reporting Tools Systems Review Enterprise Technical Review 102

The Product Coalition

JUNE 26, 2023

Generative AI is poised to bring about a significant transformation in the enterprise sector. The AI Journey So Far The encouraging news is that most enterprises have already embarked on their artificial intelligence journey over the past decade years. The future of enterprise productivity is here, and generative AI powers it.

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Userpilot

FEBRUARY 26, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. It lets product teams add in-app guidance in the form of modals, tooltips, hotspots, banners, and highlights that can be built without writing any code. without writing any code. Let’s get started!

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Alchemer Mobile

NOVEMBER 10, 2022

Unify data and simplify partner integrations with enterprise-class security and reliability. It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. Mobile in-app feedback tools & solutions. Apptentive.

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Feedback Software Analytic Tools Reporting Tools Data Visualization 256

eG Innovations

JUNE 28, 2022

In this article, we will cover a case study of one of our higher education customers using eG Enterprise to proactively monitor and troubleshoot their Moodle applications to ensure service availability and performance for their staff and students. Facilitating Online Education and Collaboration. What is Moodle?

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Reporting Tools Data Visualization Education Analytic Tools 52

UX Planet

FEBRUARY 1, 2024

Picture this: You’re a stakeholder in a company specializing in enterprise SaaS solutions, and your team is embarking on developing a new product. When designing personas for enterprise applications, here are some key aspects to keep in mind: Role-Specific Needs: Enterprise personas often represent users with specific job roles.

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User Testing Research Software Feedback Software Analytic Tools 52

Intercom, Inc.

MARCH 16, 2022

To achieve our mission of making internet business personal and scaling to support larger and larger customers, we have been continually, thoughtfully, and carefully investing in our people, systems, and processes to maintain Intercom’s high standards of availability. Here’s how we do it. Availability is embedded our culture.

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Software Review Technical Review Systems Review Management 118

Split

MARCH 10, 2023

Believe it or not, this is also true of software architecture. Engineers love to crank out code. Design and architecture of a system often plays second fiddle, if it plays at all. Why Care About Software Architecture? It’s important to take your medicine of system design. It’s why Agile works so well!

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Software Review Systems Review Data Visualization Document 98

UX Planet

FEBRUARY 1, 2024

The app will also provide news and educational content on investments, maturity details for FDs and RDs, and statistical spending insights. Why this Industry The finance industry presents a compelling opportunity for designing applications due to the significant and widespread challenges outlined in the problem statement.

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Analytic Tools Data Visualization Research Software Reporting Tools 91

Userpilot

APRIL 22, 2024

Providing educational content to keep users engaged and informed. Encouraging referrals and reviews to expand word-of-mouth. Implement the customer success best practices with Userpilot code-free. Then create small, concise messages to educate customers about each of these features. Book a demo to give it a try.

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Analytic Tools Feedback Software Research Software Customer Experience 99

Alchemer Mobile

MAY 19, 2021

Unify data and simplify partner integrations with enterprise-class security and reliability. It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. Mobile in-app feedback tools & solutions.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

Amplitude

FEBRUARY 11, 2021

Now, we’re putting all our product management software on the table to give you an inside look at our tech stack within three categories: analytics, product development, and communication. Then, we have monthly reviews of what we’re shipping and reflect on whether we’re hitting our goals. Product Development. Productboard.

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Analytic Tools Feedback Software Reporting Tools Research Software 98

Mind the Product

SEPTEMBER 6, 2018

Over the years I’ve worked alongside a number of enterprise product managers in many companies. I’m a product manager at Adobe, a company with a long product management tradition and which has produced some of the best products in the history of software. How the customer would like to use the software.

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Enterprise Customer Feedback Customer Experience Reporting Tools 138

Product Management Unpacked

MAY 27, 2021

After nine years working as a systems engineer, applications engineer, software engineer and finally, a lead data engineer, Debashish Sasmal was ready for his next strategic move. UPMC Enterprises Provides Deep Insight Into Product Management. Curtis Stratman is Director of Product Management at UPMC Enterprises.

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Healthcare Technical Review Product Management Product Manager 146

Userpilot

JUNE 22, 2021

To provide the best onboarding experience, you naturally need the best onboarding software for SaaS. In this post, we will very briefly discuss what to look for in the best onboarding software for SaaS for you, and then move on to analyzing the top 6 choices you may want to consider. Which is the best onboarding software for you?

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Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

JANUARY 5, 2022

With so many options on the market, it can be difficult for SaaS executives to find the best onboarding software for their product. What you need is a rigorous analysis of the top players out there, based on an understanding of the features that quality onboarding software needs to provide to be competitive.

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Analytic Tools Software Review Data Visualization User Testing 52

Userpilot

APRIL 16, 2021

Help Center Software is the unsung hero of the customer support world. Help Center Software exists to solve this problem. And how do you go about choosing a good software solution from all the options on the market? What is Help Center Software? What is Help Center Software? Sound familiar? Userpilot 2.

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Analytic Tools Reporting Tools Customer Communications Software Review 52

UX Studio

DECEMBER 14, 2023

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. From there, we started thinking seriously about building our product, reviewing the pain points of our community.

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Research Software UX Feedback Software User Testing 90

The Product Coalition

DECEMBER 25, 2023

I also thank Product Coalition founder Jay Stansell, who has provided a trustworthy and collaborative product management education environment. Why is change management in enterprise software so hard? Users want to use software that will make it easy to collect data. Microsoft Sharepoint: Go Ahead And Laugh ?

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Analytic Tools Data Visualization Software Review Customer Experience 118

The Product Coalition

OCTOBER 19, 2020

What are the top companies to hire remote software developers from? Highlights Years of experience in building native and cross-platform applications Pre-vetted engineers and developers for plug-and-play remote teams Highly transparent and collaborative systems for steady progress towards goals 2) Endive Software?—?Creative

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Research Software Technical Review Development User Testing 89

Userpilot

MARCH 17, 2022

People are not likely to find value in a software product if they are left alone to figure everything out. End-user training is all about educating customers on what software offers and how they can maximize their usage. This in turn makes them want to invest time and money into using your software to meet their needs.

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Analytic Tools Feedback Software User Testing Customer Experience 105

Userpilot

OCTOBER 25, 2022

There are plenty of solutions of customer engagement on review sites, but they don’t make the choice any easier. In this post, we’ll discuss exactly that – which customer engagement tool is best depending on the different criteria that companies looking for customer engagement software typically have.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Intercom, Inc.

FEBRUARY 22, 2022

As we scale, we’re working with larger mid-market and enterprise customers with more complex needs and specifications. Shipping is our heartbeat ” has been the motto of the Intercom R&D org from the very beginning and engineers ship code to our customer-facing production app dozens of times a day. Intercom is no exception.

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Data Visualization Customer Experience User Testing Reporting Tools 118

The Product Guy

JANUARY 27, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Krishna Madhuvarsu, lead a conversation around “Product Management in Startups vs. Enterprises”. Jordan has a BS in Biology from Union College and an MBA & MS in Information Systems from Boston University’s School of Management. View the live stream….

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Analytic Tools Research Software Enterprise Startups 60

Userpilot

OCTOBER 11, 2022

While you can use Userpilot for collecting customer data and building segments, Salesforce will be good for customer relationship management software. Demographic segmentation groups your leads according to their age, gender, education, and income levels. This is most frequently used when a SaaS product has a rewards system.

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Feedback Software User Testing Data Visualization Customer Experience 98

Userpilot

APRIL 13, 2022

Pendo’s Visual Design Studio helps users design Guides without learning to code. This was an update they made in 2019; otherwise, you needed some coding knowledge to create product tours using the platform. The drawback with them is that they are quite basic and don’t allow much customization without coding.

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Analytic Tools Data Visualization Feedback Software Reporting Tools 98

eG Innovations

OCTOBER 20, 2021

Traditional enterprise application development falls short since it is not efficient and speedy. Today, cloud native has altered the approach to developing, shipping, and managing software applications. How cloud native apps differ from traditional enterprise applications.

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Feedback Software Analytic Tools Research Software Data Visualization 52

ProductPlan

OCTOBER 5, 2022

Information technology (IT) is the hardware and software used to create, store, transmit, manipulate, and display information and data. Although the term itself first appeared in an article in the Harvard Business Review in 1958, information technology has existed in analog form for centuries. What is information technology?

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Technical Review Information Technology Data Visualization 52

Userpilot

FEBRUARY 9, 2022

New user onboarding is the process of educating first-time users into deriving value from your product through contextually triggered in-app onboarding flows. Build your new user onboarding experience flows with Userpilot, a no-code product adoption tool. Say your product is project management software. Let’s begin.

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Analytic Tools Research Software Onboarding KPIs Customer Experience 98

Userpilot

SEPTEMBER 23, 2021

Perhaps that’s because onboarding is a complex process, involving the education of each new user so that they’re satisfied on an individual level with the value they receive from your business. Onboarding is the process of educating your customers so that they get the most out of your product. Let’s get to it.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience User Testing 98

Userpilot

SEPTEMBER 5, 2022

Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. So why not try a Userpilot demo to apply your new skills without coding? Managing churn rates.

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