Amplitude

MARCH 12, 2019

Define relevant events, event properties, and user properties. Our data-savvy customers who already used data storytelling with their teams faced a key challenge: the context they shared around their analyses all lived outside of Amplitude, in Slack, a slide presentation, lengthy email threads, or Confluence. Good question.

Data Visualization 94

Data Visualization Embedded Analytics User Testing Customer Feedback 94

Amplitude

NOVEMBER 4, 2020

By using analytics in Amplitude, our team found our customers’ retention was related to how often they learned something from an Amplitude chart and shared that learning with their network. The more users learn, the more they embed into our network. The more they embed into our network, the higher our retention rates!

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Userpilot

JULY 15, 2022

Not all touchpoints can be tracked by analytics. The complexity of this process presents marketers with a challenge when tracking every part of the buying journey. The complexity of this process presents marketers with a challenge when tracking every part of the buying journey. Examples of dark marketing funnels.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Data Visualization 98

Userpilot

APRIL 21, 2024

Prioritize middle- and bottom-of-the-funnel content, presenting your product as a solution to specific problems relevant to a particular user persona. Embed videos. Event registration path Userpilot also uses the product-led approach to content marketing. Userpilot events. To promote the events, we use email marketing.

Research Software 104

Research Software Feedback Software User Testing Reporting Tools 104

Userpilot

SEPTEMBER 22, 2021

Product analytics can tell you which features are “sticky” so you can direct users to the parts of your tool that are most likely to keep them subscribed. Analytics can guide your content strategy decisions both in-app and on other channels like social media. The Pendo dashboard is simple, fun, and color-coded for ease of use.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

FEBRUARY 25, 2024

Looking for an effective self-service support tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your self-service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

JANUARY 20, 2024

Looking for an effective self service support tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your self service support needs. What does self-service support entail?

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

NOVEMBER 29, 2022

Customer churn rate is the ratio of the number of customers lost in a given timeframe to the number of customers present at the start of that timeframe, multiplied by 100. Customer churn analytics help you spot similar behavioral patterns among churned customers. Event occurrence in Userpilot. Prevent customer churn. Conclusion.

Data Visualization 105

Data Visualization Customer Feedback User Testing Customer Experience 105

Userpilot

SEPTEMBER 22, 2023

Looking for an effective self service support tool and wondering if UserGuiding is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserGuiding is the ideal choice for your self service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

OCTOBER 24, 2023

There are multiple ways to identify dormant users: Monitoring product usage, tagging core features, or tracking critical events to measure product usage metrics and see what users are disengaging. Sending in-app surveys and segment those users who report hardships with the product, express dissatisfaction, or rate your SaaS product low.

Customer Experience 103

Customer Experience User Testing Customer Feedback Onboarding KPIs 103

Roy Madden

APRIL 5, 2016

Demand Metric completed a survey of 398 marketing, sales, and business professionals which revealed that 69 percent have used video marketing and another 31 percent are planning to. Blab supports two to four “presenters” at a time, displayed in a grid, à la Brady Bunch. Learn more about Social Selling and feedly.

Reporting Tools 40

Reporting Tools Embedded Analytics Feedback Software Customer Experience 40

Usersnap

SEPTEMBER 12, 2023

Some common examples that John brought up include: Feature changes This could be new features or capabilities that you want to highlight, or simply rearranging how you present the features in your pricing plans. You can embed surveys to emails to collect off-site and post-experience feedback as well.

Product Research 52

Product Research User Testing Research Software Feedback Software 52

Userpilot

FEBRUARY 25, 2024

TL;DR GainsightPX is a good choice for customer satisfaction and it comes with features such as user journey mapping, self service support, in-app support, and Interactive user guides. Product usage analytics : An indirect feedback feature to track user interactions and identify popular and overlooked features.

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

APRIL 30, 2024

Userpilot is a product growth platform with feedback, analytics , and engagement features. Let’s get down to the nitty-gritty of how to embed value-based growth into your SaaS business. Create a resource center for self-service support. Book a demo to learn how to use it to deliver more value. IdeaExchange.

Feedback Software 105

Feedback Software Analytic Tools Product Research Data Visualization 105

Userpilot

NOVEMBER 23, 2023

Investing in product analytics software can be a worthwhile investment as it helps you attain deeper insights into user behavior. If you need advanced analytics and product usage data, then a digital adoption platform like Userpilot would be a better alternative to Hotjar. Get your free Userpilot demo today! What is Hotjar?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Embedded Analytics 105

Userpilot

FEBRUARY 25, 2024

TL;DR GainsightPX is a good choice for customer experience and it comes with features such as user segmentation, Interactive user guides, in-app support, and self service support. Analytics dashboard to collect customer experience insights — by tracking user data events, feature usage, survey statistics, etc.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Feedback Software 52

Userpilot

JANUARY 20, 2024

User analytics : Effective user analytics features provide data on user behavior – revealing user activities, popular features, and potential drop-offs in the customer journey. Virtual Assistant Integration : This integration is an always-present on-screen assistant offering access to various guides and chapters.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 20, 2024

User analytics : Effective user analytics features provide data on user behavior – revealing user activities, popular features, and potential drop-offs in the customer journey. Virtual Assistant Integration : This integration is an always-present on-screen assistant offering access to various guides and chapters.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 20, 2024

The platform allows you to build a customized and interactive onboarding dashboard for each software, promoting an easy software onboarding experience every time. Comprehensive Analytics : Userlane has two applications for user analytics: HEART and Content analytics. And highlights areas teams can improve and optimize.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 52

Userpilot

JANUARY 20, 2024

The platform allows you to build a customized and interactive onboarding dashboard for each software, promoting an easy software onboarding experience every time. Comprehensive Analytics : Userlane has two applications for user analytics: HEART and Content analytics. And highlights areas teams can improve and optimize.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 52

Userpilot

FEBRUARY 19, 2024

Self-service options : Providing customers with the ability to solve their problems through chatbots, knowledge bases , and FAQ sections can be proactive and efficient. You’ll also be able to view resource center analytics so you can check its performance. This will enable you to provide users with relevant in-app help.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

APRIL 28, 2024

It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. The ability to trigger the user guides when specific in-app events happen is nice to have and will help you build more contextual in-app experiences. Get a Userpilot demo and drive your product growth code-free.

Analytic Tools 52

Analytic Tools User Testing Feedback Software Customer Feedback 52

Userpilot

SEPTEMBER 2, 2022

Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. On-demand, self-serve resource center. Training progress tracking and analytics. Includes various content formats: videos, presentations, docs, etc.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

Userpilot

JANUARY 20, 2024

The ability to trigger the user guides when specific in-app events happen is nice to have and will help you build more contextual in-app experiences. Minimum product usage analytics, to be able to track how users engage with the product, and where they get stuck so you can build relevant user guides to help them.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

JANUARY 20, 2024

The ability to trigger the user guides when specific in-app events happen is nice to have and will help you build more contextual in-app experiences. Minimum product usage analytics, to be able to track how users engage with the product, and where they get stuck so you can build relevant user guides to help them.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

FEBRUARY 25, 2024

TL;DR GainsightPX is a good choice for in-app messaging and it comes with features such as self service support, in-app resource center, and onboarding checklists. GainsightPX’s self service support As a product adoption platform, GainsightPX lets you integrate self-service support into your product.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

JANUARY 18, 2024

TL;DR Userlane is a good choice for in-app messaging and it comes with features such as self service support, in-app resource center, onboarding checklist, and in-app messaging. What does self-service support entail? Let’s get started!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

JANUARY 18, 2024

TL;DR Userlane is a good choice for in-app messaging and it comes with features such as self service support, in-app resource center, onboarding checklist, and in-app messaging. What does self-service support entail? Let’s get started!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

FEBRUARY 26, 2024

Self-service options : Providing customers with the ability to solve their problems through chatbots, knowledge bases , and FAQ sections can be proactive and efficient. to ask end users to report a bug in case an alert pops up). This will enable you to provide users with relevant in-app help.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

FEBRUARY 26, 2024

In addition, UserIQ poses features like a customer health dashboard, product intelligence, plays, and in-app engagements such as user onboarding tours. Self-service options : Providing customers with the ability to solve their problems through chatbots, knowledge bases , and FAQ sections can be proactive and efficient.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

FEBRUARY 25, 2024

The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience. You can monitor the performance of tooltips in the Analytics section. It’s also possible to export the analytics data.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

FEBRUARY 26, 2024

TL;DR Lou Assist is a good choice for proactive customer service and it comes with features such as tooltips, modals, in-app resource center, and interactive walkthroughs. Product Analytics : Lou Assist doesn’t have any product usage analytics capabilities. There are no product usage analytics dashboards.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

NOVEMBER 22, 2022

Embed your video tutorials in your resource center. Improve customer experience: Before the spread of interactive demos, companies typically relied on sales presentations to communicate product value. Avoid linear demos that present your product in a static line that’s not personalized. Use a nonlinear approach instead.

Demo 98

Demo Feedback Software Embedded Analytics Data Visualization 98

Userpilot

MAY 8, 2024

Key features of in-app messaging platforms include a no-code editor , rich media support, advanced segmentation, analytics insights, experimentation tools, and user feedback collection tools. Rich media support : You can embed rich media such as images, videos, and GIFs in your in-app messages to appeal to and engage users better.

Analytic Tools 103

Analytic Tools Feedback Software Data Visualization Reporting Tools 103

Userpilot

JANUARY 20, 2024

Product analytics : Helps identify user behavior trends and patterns for better decision-making. The platform allows you to build a customized and interactive onboarding dashboard for each software, promoting an easy software onboarding experience every time. The more it can integrate , the more valuable it becomes.

Analytic Tools 52

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 52

Userpilot

NOVEMBER 7, 2023

Implement interactive walkthroughs to present your product features in an interactive way. Embed educational microvideos in the UI so users can visualize exactly how to use your product. Implement an in-app resource center as a channel for self-service support and prevent users from disengaging.

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

Userpilot

FEBRUARY 26, 2024

Self-service options : Providing customers with the ability to solve their problems through chatbots, knowledge bases , and FAQ sections can be proactive and efficient. In-App Help : HelpHero enables you to build a resource center with self-service support, which can be customized to match your branding.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52