BrainMates

NOVEMBER 1, 2021

Developing and launching a product only to have it fail is the complete antithesis of the “Fail Fast” innovation motto. You have just invested 1000s of work hours and millions of dollars in developing & launching this product. Failure Point #4 – Poor design & execution. To that, I say unequivocally NO !

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Weak Development Team Product Research Development Research Software 105

The Product HQ

APRIL 20, 2024

Wondering what it takes to become an amazing agile developer? This post outlines all the traits, essential skills, and soft skills that characterize what it means to be an amazing agile developer. 8 Steps to Become a Rockstar Agile Developer Here is a step-by-step process on how to become an agile developer: 1.

Agile 52

Agile Weak Development Team Feedback Software Software Review 52

Mironov Consulting

JULY 27, 2023

Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and the go-to-market side (sales, marketing, customer success) of tech firms, especially at B2B/enterprise software companies.  That  There’s something more systematic here.

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Information Weak Development Team Reporting Tools Technical Review 98

Johanna Rothman

FEBRUARY 24, 2022

Does your organization have an enterprise architect or Chief Product Person? We create these positions to check that the teams don't try to implement something “wrong.” This image, from Agile and Lean Program Management , shows a small-world network. The teams on the upper left have fewer connections.

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Weak Development Team Enterprise Research Software Product Research 115

Mironov Consulting

JUNE 28, 2018

I’m often asked by B2C product managers how B2B companies are different, or about switching between the two. Here are some thoughts on company-wide structural differences and how we product managers get our work done. What’s Enterprise? Another fuzzy line divides SMB (small/medium businesses) from enterprises.

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

The Product Coalition

SEPTEMBER 4, 2020

My journey to product management was not what you might expect , but then again, maybe you would. I became director of communications, leading the development of intranets and web applications. From Startup to Enterprise A job at a startup means a lot of responsibility. Tension between designers and developers was palpable.

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Weak Development Team Systems Review Customer Experience Software Review 126

Mironov Consulting

FEBRUARY 6, 2020

I’m often asked what KPIs B2B/enterprise product folks should use, or what OKRs they should choose. Why KPIs from consumer companies don’t fit well with B2B/enterprise. Just as every organization needs a finance/accounting team that follows GAAP and tracks cashflow. Yet it’s the first KPI proposed by many exec teams.

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B2B Enterprise Onboarding KPIs User Testing 118

BrainMates

AUGUST 22, 2019

If you work in Product Management and you haven’t heard of Rich Mironov, then best keep this to yourself, and jump onto his blog, pronto, where he’s been blogging about software product management for 18 years. Rich sat down with Ivy Hornibrook, Leading the Product conference ambassador , to talk all things Product Management.

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Weak Development Team User Testing Product Management Product Manager 77

Alchemer Mobile

DECEMBER 7, 2022

The build vs. buy question is both one of the most common and one of the most challenging dilemmas facing product managers. In the case of software, the dilemma becomes increasingly difficult as most enterprise companies have the resources and talent in-house to build the software. It thus becomes less a matter of “Can we do it?”

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Analytic Tools Research Software Reporting Tools Software Review 130

Alchemer Mobile

DECEMBER 7, 2022

The build vs. buy question is both one of the most common and one of the most challenging dilemmas facing product managers. . In the case of software, the dilemma becomes increasingly difficult as most enterprise companies have the resources and talent in-house to build the software. It thus becomes less a matter of “Can we do it?”

Analytic Tools 130

Analytic Tools Research Software Reporting Tools Software Review 130

The Product Coalition

JANUARY 5, 2023

Dark periods are when a product team knows what to design and develop and go about doing it, but the work has yet to be exposed to users in any significant way. Product dark periods are when a product team’s commitment and culture are tested. Developers will be knocking out cards. The dark periods are challenging.

Customer Experience 113

Customer Experience Weak Development Team User Testing Customer Feedback 113

The Product Guy

OCTOBER 9, 2018

I became a product manager because I wanted to take a more strategic role at my company. First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder).

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Weak Development Team Product Strategy Strategy Development 130

Userpilot

MAY 29, 2024

Since 2003, he has co-founded and successfully sold two technology companies , Sunshine Business Development, LLC and AdNectar, Inc. Instead, he provides practical techniques for managing time and attention, empowering readers to take control of their lives. Included in the top 5 best personal development books of the year by Audible.

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Books Research Software User Testing Customer Experience 93

Modus Create

MAY 28, 2024

As Modus Create CEO Pat Sheridan succinctly puts it in his article on the top digital transformation trends , “As enterprise leaders, we need to figure out how AI augments and supports overall digital initiatives before blindly investing.” to “What should we consider?” Just 22% of companies with 10,000+ employees cited AI/RPA as a core focus.

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Reporting Tools Data Visualization Research Software Weak Development Team 64

The Product Coalition

APRIL 2, 2019

Product Management Journey?—?Developer Developer to Consultant to Product Manager If you asked me 5 years ago, I didn’t even know what Product Management was. I received a lot of questions recently on how to transition into a Product Manager role. in Computer Science) in 2008.

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Weak Development Team Consulting Product Management Product Manager 60

Mind the Product

NOVEMBER 27, 2017

Observations of a B2C startup product manager working in enterprise. A startup, finding its feet and learning how to stand, should by certain logic be less wise, less capable and less developed than its older, wiser counterparts. I once heard an anecdote about a very young child being told a story about a very old man.

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Enterprise Startups Customer Experience Product Management 92

Mironov Consulting

NOVEMBER 2, 2018

But it’s easy for B2B/enterprise companies to fall into a sales-led development model where the majority of work is for individual customers – starving the core product of innovation, new features, quality improvements and technical resilience. Good estimation and busy technical team are the keys to success. Let’s dig in….

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Reporting Tools Weak Development Team User Testing Feedback Software 108

Userpilot

APRIL 30, 2024

From this article, you will find out how to develop a strong growth marketing strategy and learn growth marketing tactics for different customer journey stages. Market development targets new markets with existing products, while product development – existing markets with new products. If so, we’ve got you covered.

Analytic Tools 91

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 91

Mind the Product

JUNE 28, 2018

Is there a difference between developing an enterprise and a consumer product? In both cases your software product is used by humans, but an enterprise is a legal entity, while a consumer is a person. And the fact that an enterprise is a legal entity makes product management for enterprise products a little different.

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B2C B2B User Testing Feedback Software 137

BrainMates

MARCH 6, 2023

Unlock The Power of Product-Led Teams By MARTIN NORTH With organisations debating and adopting competing strategies such as Sales-Led, Marketing-Led, or Customer-Led, learning about the benefits of being Product-Led might seem like an unnecessary distraction. Is this a way for product teams to argue that they should make all the decisions?

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Weak Development Team Product Research Data Visualization User Testing 52

Gainsight

MAY 23, 2023

This aligns with the vendor’s view of Customer Success, particularly among its largely SaaS customer base, as something that should permeate across the enterprise. It’s not just a team. In other words, you’re talking to Sales, you’re talking to Customer Success, you’re talking to the support team.

Enterprise 59

Enterprise User Testing Customer Experience Customer Feedback 59

Intercom, Inc.

JUNE 15, 2022

Product teams often fall into the trap of spending most of their time on the core functionality of the products they’re building. Without an accessible onboarding process , customers may never reach the stage where they can use the game-changing features your team has worked so hard to build, making outcomes difficult to achieve.

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User Testing Customer Experience Weak Development Team Customer Feedback 194

ProductPlan

AUGUST 25, 2022

Let’s jump in with the bad news: No organization is immune to product vulnerability. However, great product leaders protect their product teams from exploiting weaknesses and vulnerabilities. However, these uncontrollable, unpredictable variables can create weaknesses that morph into opportunities for potential attacks.

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Reporting Tools Weak Development Team Research Software Data Visualization 52

eG Innovations

DECEMBER 7, 2022

SNMP stands for Simple Network Management Protocol. It is an Internet Standard protocol for collecting and organizing information about managed devices on IP networks and for modifying that information to change device behavior. Three significant versions of SNMP have been developed and deployed. Figure 1: How SNMP works.

Enterprise 52

Enterprise Reporting Tools Data Visualization Transportation 52

Split

MAY 31, 2022

When teams embrace testing, they’re more innovative, agile and in sync with ever-changing customer needs. Experimentation also reduces risk, because teams know how the product will be received before it’s rolled out. Yet even if they understand the value of experimentation, some enterprises hold back because of some common concerns.

Customer Experience 52

Customer Experience Enterprise Weak Development Team Systems Review 52

Userpilot

JANUARY 27, 2022

So let’s see how you, as a product manager, can reduce product churn and drive growth in your company. Small SaaS businesses typically go for a 5-7% rate, while enterprise businesses maintain churn rates of less than 5%. Product churn is a metric that measures how many customers leave your product over a specific period.

Feedback Software 87

Feedback Software Analytic Tools User Testing Onboarding KPIs 87

Intercom, Inc.

JANUARY 14, 2020

Customer Success teams arise out of the need to provide high-touch guidance to your most valuable customers – without disrupting your Sales and Support teams. Our enterprise customers expected white-glove onboarding and ongoing training which, while crucial to their success and our business’s, took teammates out of their core jobs.

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User Testing Weak Development Team Customer Experience Customer Feedback 244

Mironov Consulting

JUNE 27, 2020

I have a narrow, somewhat puritanical view about product manager conversations with customers and prospects: we should never lie to them. That might seem obvious or naïve, but recent conversations with several B2B/enterprise clients suggest that it’s actually controversial. B2B is lumpier than B2C.). Roadmaps are shared.

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User Testing Customer Experience Weak Development Team Enterprise 137

Mironov Consulting

JULY 28, 2022

Especially in B2B/enterprise software companies, I see two dramatically divergent ( incompatible ) worldviews that IMO explain a lot of corporate behavior. Enterprise Sales and Solutions Teams… Are paid/rewarded/promoted for working with individual prospects or customers one at a time.  Sales

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Reporting Tools Software Review Technical Review Weak Development Team 133

The Product Guy

JULY 17, 2017

While it sounds simple, it is the most critical and often the most ignored part of the product development cycle. We will explore this subject in the context of Enterprise SaaS where a solution is expected to solve multiple pains and generally has a lot of moving parts and complex workflows. How To Do Enterprise SaaS User Onboarding.

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Analytic Tools Research Software Feedback Software Onboarding KPIs 100

The Product Guy

AUGUST 1, 2019

What do you do when your team is working their socks off and yet they are getting little credit for the work being done, mainly because the team isn’t able to set concrete expectations with the stakeholder? This obviously reflected as a failure to deliver on part of the engineering team. THE CHALLENGE. THE CAUSE.

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Weak Development Team Software Review Technical Review Onboarding KPIs 149

The Product Guy

AUGUST 13, 2020

When I first researched about product management, I asked seasoned product managers how they started and they gave me very different kinds of answers. A lot of them worked in other positions before moving to product management, like engineers, analysts, marketers and project managers, and learned by taking on extra responsibilities.

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Product Management Product Manager Research Software Feedback Software 163

The Product Guy

MAY 7, 2020

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. .

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

Mironov Consulting

MAY 16, 2020

A topic that’s come up several times recently in my product leader coaching sessions: how much to delegate to the (individual contributor) product managers on our teams – including different ways of building product skills and balancing personal empowerment against good results.

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Weak Development Team Product Research User Testing Customer Experience 145

Userpilot

JUNE 30, 2022

Without it, you’d find yourself implementing features for the wrong customers, distorting your value proposition, and leading your customer support (CS) team to burnout from dealing with bad-fit users. 75% of companies will break up with poor-fit customers, according to Gartner. Customer success manager persona example.

User Testing 81

User Testing Feedback Software Analytic Tools Customer Experience 81

The Product Coalition

APRIL 25, 2022

Product managers (PMs) are ninjas of aligning people, management, and processes. The best product managers are in a continuous state of discovery and know that?—? That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? and not the best product management tools.

Analytic Tools 158

Analytic Tools Data Visualization Feedback Software Research Software 158

Intercom, Inc.

JANUARY 16, 2019

Growing a sales team isn’t as simple as putting a bunch of A players in a room and getting them to start selling your product. When done right, your sales team won’t just accelerate your company’s growth; they’ll enrich your company’s culture and help build a better product too. 12 steps to build a world-class sales team.

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Weak Development Team Data Visualization Strategy User Testing 156