Mind the Product

NOVEMBER 12, 2019

Author, advisor, professor, and podcaster Barry O’Reilly joined us on The Product Experience where we learned that he has a lot of sympathy for senior executives. As product people, we have the challenge of embracing this attitude, but also fostering it at all levels of our organisations – managing up, laterally, and down.

Product Research 93

Product Research Entertainment Enterprise Consulting 93

Mind the Product

JANUARY 9, 2019

Thor Mitchell knows his bones – he’s an ex-Google product manager (Maps and Google+ APIs) and was most recently the Chief Product Officer at Crowdcube. Following a talk at ProductTank Bristol, he joined us to chat about the advice he gives both to aspiring product managers and to those angling for leadership positions.

Product Research 141

Product Research Technical Review Entertainment Leadership 141

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

Userpilot

NOVEMBER 17, 2022

If you’ve been in the SaaS or start-up space for some time, there’s no way you haven’t heard about ‘delightful products.’ And what can product managers do to build quality products that really delight users ? Then iterate to add delight and build a minimum delightful product. Book the demo!

User Testing 89

User Testing Customer Experience Feedback Software Customer Feedback 89

Centercode

NOVEMBER 13, 2020

Coronavirus solidified an already shifting focus toward entertainment and events that consumers can enjoy from home. Here’s how streaming services are refining their products and taking a proactive approach to tackling industry challenges with help from their customers — and Centercode. Load Testing. Device Compatibility.

Feedback Software 98

Feedback Software User Testing Customer Experience Product Research 98

freshtrax

NOVEMBER 3, 2023

The concept of design thinking may sound complex at first, but we hope to convey that valuable insights can be gained from entertainment media like anime. In simple terms, we define design thinking as a mindset that seeks to create better products, services, and societies by deeply understanding people (consumers or users) and their lives.

User Testing 59

User Testing Product Research Customer Feedback Entertainment 59

The Product Coalition

APRIL 22, 2022

Game elements do more than just entertain users of medical apps. They share their experience of passing the tests, thereby introducing the brand to other people, and expanding the target audience. Each step and regular actions have a positive effect on the state of the body. million in 2019 to $35,982.7 million in 2027.

Healthcare 132

Healthcare User Testing Entertainment Customer Experience 132

Amplitude

JULY 29, 2020

When it comes to product strategy, there is so much conflicting advice that getting started can be confusing. Some companies’ strategies are so generic that they could mean anything, or nothing at all—as perfectly illustrated in this product strategy madlibs , which fills in the blanks with buzzwords and jargon and calls it a strategy.

Data Visualization 83

Data Visualization User Testing Analytic Tools Product Strategy 83

Product Talk

DECEMBER 6, 2023

Opportunity solution trees help product teams chart the best path to their desired outcome. They keep the team aligned as they manage the messy cycles of continuous discovery. How do you test to make sure your opportunity is not a solution in disguise? How does an opportunity solution tree connect to a product roadmap?

Data Visualization 276

Data Visualization Product Research Analytic Tools Research Software 276

UX Planet

MARCH 5, 2024

Created by scientists and pioneers in fields like human psychology, programming, product design, and UX design, these laws have been repeatedly refined through decades of diligent research and experimentation. Conforming to these expectations can help UX designers create interfaces that are intuitive, efficient, and easy to use.

Data Visualization 83

Data Visualization UX Research Software Feedback Software 83

Roman Pichler

OCTOBER 21, 2016

Here is a simple test: Close your eyes and gently observe your breath. Why is Mindfulness Beneficial for Product People? Mindfulness provides a number of well-known benefits, such as, improved creativity, productivity, and wellbeing, and it has become popular at companies like Apple, Google, and Nike. Tip #1: Don’t Rush.

Product Management 209

Product Management Product Manager Customer Experience User Testing 209

UX Studio: Product Management

JULY 14, 2021

UX studio is one of the global innovation design consulting firms focusing on UX design, research, and strategic consulting. We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021.

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

The Product Coalition

MARCH 3, 2019

Some of the things that I miss about the “other” way of project management The world of product management is very much one of “our way vs. the highway”. As a Product Manager, I can say for certain that I’ve been known to change my mind a lot when it comes to scope of a project. This makes sense. What is Waterfall anyways?

User Testing 61

User Testing Product Research Agile Customer Feedback 61

Mind the Product

AUGUST 28, 2017

Jamie Parkins is a senior product manager at JustGiving, the online fundraising platform that enables people from all round the world to raise money for their cause of choice. He has been the product manager for this B2B audience. In testing you discover situations and scenarios that you hadn’t expected or planned for, he says. .

Analytic Tools 145

Analytic Tools Research Software User Testing Customer Experience 145

Userpilot

SEPTEMBER 1, 2021

Looking for some SaaS Product Marketing examples you could implement to drive growth for your product ? SaaS product marketing is the strategies and tactics applied to software products and apps to create demand and drive the adoption and retention of said product by the end-user. What is SaaS product marketing?

Feedback Software 90

Feedback Software Research Software User Testing Customer Feedback 90

Mind the Product

DECEMBER 4, 2018

I write a lot about product strategy, and use Netflix as an example so that others can learn from the company’s success and failure. I often highlight that half of Netflix’s high-level product strategies fail in order to help product leaders to understand how hard it is to launch and grow startups.

User Testing 143

User Testing Strategy Customer Experience Product Research 143

UX Studio

JUNE 15, 2022

This article addresses the improvements in digital education by utilizing the tools of ux research and ux design. Grand View Research research firm states that “Digital education is predicted to thrive with a wide array of beneficiaries across the geographical regions, age, and socio-economic conditions.”

Education 75

Education Research Software Feedback Software User Testing 75

Userpilot

OCTOBER 11, 2022

Here’s why: a good engagement loop creates excitement and motivation that keep customers returning to your product. Excited customers who get real value from your product will easily tell others about you. Excited customers who get real value from your product will easily tell others about you.

Feedback Software 83

Feedback Software Analytic Tools User Testing Customer Experience 83

Userpilot

MARCH 28, 2022

Investing in good UX design will remove unnecessary friction from your product and reduce churn. Slack offers a good user experience by making NPS surveys look as if they came directly from a real person. Mixpanel lets first-time users explore the product using demo content. It is difficult to build good UX without solid UI.

Analytic Tools 109

Analytic Tools Feedback Software UX Data Visualization 109

Nulab

JULY 9, 2019

Having a powerful company culture can establish strong morale, keep employees motivated, and even boost productivity – but it won’t come free. For a closer look at team bonding, we surveyed 1,000 full-time employees for their honest feedback. Another 1 in 10 survey respondents wished team bonding were available weekly. .

Reporting Tools 57

Reporting Tools Research Software Feedback Software Data Visualization 57

DISQO

SEPTEMBER 18, 2018

According to Kevin Kelley, a futurist and New York Times Bestselling Author, “Every 12 months we produce 8 million new songs, 2 million new books, 16,000 new films, 30 billion blog posts, 182 billion tweets, 400,000 new products.” If you’ve got tools like Alpha, you need to be able to test this stuff.”.

Artificial Inteligence 40

Artificial Inteligence User Testing Product Research Feedback Software 40

DISQO

SEPTEMBER 18, 2018

According to Kevin Kelley, a futurist and New York Times Bestselling Author, “Every 12 months we produce 8 million new songs, 2 million new books, 16,000 new films, 30 billion blog posts, 182 billion tweets, 400,000 new products.” If you’ve got tools like Alpha, you need to be able to test this stuff.”.

Artificial Inteligence 40

Artificial Inteligence User Testing Product Research Feedback Software 40

Userpilot

MARCH 2, 2022

Want to learn how to avoid common product demo mistakes? Definitely not the kind of questions you want to get in a product demo. But this was my reality when I first started giving product demos as a Junior Product Manager. And how those mistakes helped me master the art of product demos as a PM. What is this?”.

Demo 92

Demo Product Research Naming Customer Experience 92

Intercom, Inc.

APRIL 5, 2018

I later opened my own company to help tech companies grow in Brazil and Latin American countries, because I realized there was a big need and I happened to be in this really advantageous position to do that. I didn’t have to touch product, it didn’t require any money, and I really felt like there was a cool story to tell.

Customer Experience 223

Customer Experience User Testing Customer Feedback Analytic Tools 223

Usersnap

APRIL 15, 2020

So, ASK them… but don’t create a high effort survey. HD’s search function has always produced far more relevant results than Lowes in my tests. (I Amazon saw customers struggling to open those horrible plastic clamshell packages that many products use even today, and introduced frustration free packaging.

Feedback Software 52

Feedback Software User Testing Customer Feedback Customer Experience 52

The Product Coalition

FEBRUARY 7, 2018

Product managers and executives we work with often wonder if their colleagues know the difference between a good and bad answer. Confirm the statement does not include a solution See if it passes the wake up in the morning test. A well-articulated job-to-be-done sets a point of focus that will lead to developing high-growth products.

User Testing 60

User Testing Weak Development Team Entertainment Product Research 60

The Product Coalition

JUNE 21, 2021

Governments maintained this position not just by imposing lockdowns, but unintentionally endorsed the idea of using online services whenever and wherever possible. According to some businesses, no explicit rules exist for how to make their products truly accessible. What happens when we don’t follow the rules?

Research Software 154

Research Software Data Visualization Software Review Technical Review 154

DISQO

SEPTEMBER 18, 2018

According to Kevin Kelley, a futurist and New York Times Bestselling Author, “Every 12 months we produce 8 million new songs, 2 million new books, 16,000 new films, 30 billion blog posts, 182 billion tweets, 400,000 new products.” If you’ve got tools like Alpha, you need to be able to test this stuff.”.

Artificial Inteligence 40

Artificial Inteligence User Testing Data Visualization Customer Experience 40

PMLesson's Ace the PM Interview

DECEMBER 3, 2020

since I had no real product experience. Along the way, I’ve shipped hundreds of products, and managed other PMs. Curious, I went through the interview process to put my learnings to the test. Second interview is on product sense to see whether you can come up with interesting, customer-friendly product solutions.

Weak Development Team 98

Weak Development Team Customer Experience User Testing Feedback Software 98

Amplitude

OCTOBER 30, 2020

This means it’s tightly integrated with many different departments, looping the data team in from start to finish. How is the product and engineering team using data? Patreon tries to make sure data scientists sit with the individual product teams and are embedded in their decisions and what they’re trying to build.

Data Visualization 52

Data Visualization Leadership Analytic Tools Feedback Software 52

Product Talk

DECEMBER 7, 2022

Customer interviewing is one of the most valuable activities a product team can do. Customer interviewing is one of the most valuable activities a product team can do. Product teams have a variety of research activities they can draw upon when engaging with customers. If you work on a subscription product (e.g.

User Testing 197

User Testing Reporting Tools Customer Experience Research Software 197

Userpilot

NOVEMBER 27, 2023

Product growth vs. product-led growth? SaaS companies like Slack and Atlassian pioneered the product-led growth (PLG) model as a way to reach customers through the product. But there’s also the product growth strategy, which shares some similarities and differences with the PLG model. What is product growth?

Onboarding KPIs 95

Onboarding KPIs Data Visualization Customer Experience Product Research 95

The Product Coalition

FEBRUARY 6, 2020

A/B tests, multichannel CJMs and customized content: everyone starts doing it Source: State of Digital Marketing 2019 (by Altimeter) This report provides an update on how companies use digital marketing to drive growth, what goals they set, what practices, metrics, platforms, frameworks they use, and what challenges they face.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Userzoom

APRIL 6, 2020

Stephen Apap , Lead UX Researcher at Betsson Group, has been with the online gambling company for over 5 years now, delivering actionable insights and recommendations based on the voice and behavior of the consumer. How did you get into UX research? From here, it was a natural progression to the UX research team at Betsson.

User Testing 96

User Testing Product Research Research Software UX 96

Product Talk

AUGUST 10, 2016

I’ve been coaching product teams for three years on modern product discovery and this single change has had a bigger impact on how teams work than everything else I do with them combined. It all started a few months ago… The Messy Challenge of Modern Product Discovery. Or you will be left wanting more.

Research Software 239

Research Software Product Research User Testing Customer Experience 239

The Product Coalition

FEBRUARY 1, 2021

The Snitch, the Whip, the Bookkeeper, the Six Sigma Black Belt™ Like a job ad for a Scrum Master position, the equivalent for the Product Owner position also reveals excellent insight into an organization’s progress on becoming agile. This certainly avoids promoting the wrong description to prospective candidates.

Technical Review 167

Technical Review Advertising Customer Experience Agile 167

Userpilot

JANUARY 16, 2023

In this article, we’re going to walk you through the most basic usage metrics that can help you track adoption over time, the stages at which users adopt your product, and how to drive feature adoption in the coming months! Feature adoption measures how engaged users are with a particular feature of your software product.

Onboarding KPIs 91

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 91