Product Talk

FEBRUARY 28, 2024

The idea was that her trio would test out the concepts from Continuous Discovery Habits and then guide the broader product organization at Going to adopt the habits. The product team at Going includes product management, product design, and a flight experts team.

Product Research 239

Product Research Onboarding KPIs Feedback Software User Testing 239

Userpilot

APRIL 24, 2024

It’s when a customer decides whether to continue paying for your product or not. If you want to ensure customers renew each time, continue reading ahead. In this article, we’ll share everything you need to know for increasing customer renewals. SaaS renewals can be a breath-holding moment.

Feedback Software 78

Feedback Software Customer Experience Customer Feedback User Testing 78

Userpilot

APRIL 26, 2024

Customer success is a core growth driver for any SaaS business. The SaaS market is crowded with tons of similar products and the best ones that stand out are those who delight their customers regularly. Are you wondering how to retain your customers and make them love your product? No worries! Let’s get started!

Feedback Software 52

Feedback Software Analytic Tools Research Software User Testing 52

ProductPlan

MARCH 21, 2024

For the ninth edition of our State of Product Management Report this year, we asked product professionals to share their experiences with adapting to uncertainty, how they imagine the future of their solutions with their product vision, and how they are delivering on their vision despite budget constraints and smaller teams.

Reporting Tools 105

Reporting Tools Data Visualization Research Software Feedback Software 105

Userpilot

APRIL 24, 2024

Read our step-by-step guide to find out how to install it on your app. TL;DR Userpilot is a product growth platform that enables customers to create in-app experiences to drive user engagement. It caters to marketing , customer success, design, and product teams at medium-sized and large SaaS B2B companies. The result?

Analytic Tools 88

Analytic Tools Feedback Software Data Visualization Customer Feedback 88

Userpilot

JANUARY 28, 2024

Tracking relevant product performance metrics allows you to assess how successful your product is at satisfying user needs and achieving business goals. Our guide covers 11 key performance metrics to analyze at different stages of the customer journey. What metrics should you track though? Let’s dive in!

Onboarding KPIs 104

Onboarding KPIs Data Visualization Analytic Tools Customer Experience 104

The Product Coalition

OCTOBER 13, 2023

Explore the transformative power of AI in business with our comprehensive guide. This comprehensive guide delves deep into the AI revolution, its impact on AI development, and how businesses can harness its power to gain a competitive edge. The Impact of AI in Business AI’s impact on business is profound and multifaceted.

Artificial Inteligence 126

Artificial Inteligence Data Visualization Analytic Tools User Testing 126

Userpilot

APRIL 9, 2024

Do you need it to support customer or employee onboarding processes? To help you make an informed choice, our guide introduces 9 best-in-class onboarding platforms. Are you looking for an onboarding solution for web or mobile apps? Are you after specific features to support your onboarding tasks? What’s your budget?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

DECEMBER 12, 2023

TL;DR UX roadmap is a strategic plan outlining UX initiatives and guiding the UX design process. A successful roadmap should include information on UX vision , strategy, goals, themes, milestones, and a timeline. Based on that, you choose success metrics to track, including the UX team’s North Star metric. Let’s dive in!

Roadmap 101

Roadmap Customer Experience UX Product Research 101

The Product Coalition

AUGUST 8, 2023

This guide will provide you with the most essential tips to start your own business. A complete analysis of the market trends, your business plan, market situation, potential customers, competitors, and marketing strategies should be done to reduce the chances of business failure or any increased cost in the future.

Banking 110

Banking Government Finance Naming 110

Userpilot

JANUARY 16, 2024

The customer onboarding process flow chart is a tool that’s essential for optimizing your activation and adoption efforts. TL;DR A customer onboarding process flow chart is a visual tool that outlines the key stages of customer onboarding , aiding SaaS teams in creating consistent and effective onboarding experiences.

Data Visualization 100

Data Visualization Feedback Software Analytic Tools Onboarding KPIs 100

Userpilot

FEBRUARY 13, 2024

Product webinars are a great way of keeping up-to-date with the latest news and trends in product management in an accessible way. We’ve collected some of the best product management webinars for 2024, so you don’t miss out. You'll learn: The strategic value in gathering customer feedback. Book the demo today!

Webinar 104

Webinar Data Visualization Analytic Tools Feedback Software 104

Userpilot

APRIL 3, 2024

Truly think about it because it could be the difference between a successful product and not. Product-led innovation focuses on creating the best product for your customers. TL;DR Product-led innovation emphasizes improving the product to attract customers, reducing reliance on marketing for growth.

Analytic Tools 96

Analytic Tools Feedback Software Customer Experience Onboarding KPIs 96

Userpilot

JANUARY 22, 2024

A product marketing framework is like a compass that guides you through the complex, fast-paced world of SaaS. From initial launch to ongoing product management , this framework acts as a map towards sustainable growth. In this article, we dive deep into what a product marketing framework is and explore its essential components.

Feedback Software 101

Feedback Software Research Software Analytic Tools Product Research 101

Userpilot

MARCH 12, 2024

It involves all the elements that allow users to move through an app or web page, guiding them from point A to point B. TL;DR Navigation UX is the design that guides users intuitively through a product’s interface to achieve their goals. Why is navigation design important? whiteboarding tools, etc.).

Customer Experience 104

Customer Experience Research Software User Experience UX 104

The Product Coalition

JANUARY 25, 2024

We also thank Product Coalition founder Jay Stansell, who has provided a collaborative product management education environment. Training these transactional chatbots to understand and fulfill user requests effectively is essential. Dialogue management : Dialogue management is the heart of a transactional chatbot.

Artificial Inteligence 141

Artificial Inteligence Reporting Tools Feedback Software Research Software 141

UX Planet

MARCH 31, 2024

While these skills are essential, for UX to influence at a higher level, UX professionals must also grow their strategic skills. It lies at the intersection of product design and business strategy and serves as a guide for prioritizing and executing UX work over time. How will we know when we’re successful?

UX 73

UX Strategy Research Software User Testing 73

The Product Coalition

AUGUST 29, 2023

Empowering Product Managers with Data-Driven Strategies In the dynamic landscape of modern business, the role of a Product Manager has evolved beyond mere product delivery to orchestrating experiences that align seamlessly with both customer needs and overarching business goals.

Data Visualization 123

Data Visualization Customer Feedback Analytic Tools Artificial Inteligence 123

Userpilot

DECEMBER 13, 2023

UX vision is a clear and inspiring statement that guides the long-term design strategy and keeps teams and stakeholders on the same page. Next, conduct customer and market research to identify opportunities for UX improvement , and use research findings and business goals to formulate the UX vision statement. Book the demo!

Research Software 96

Research Software Analytic Tools Feedback Software User Testing 96

The Product Coalition

NOVEMBER 14, 2023

If your customer base ages with you, you’re Woolworth’s.” — Jeff Bezos Ever question the value of a product development lifecycle? Unfortunately, when it comes to product lifecycle management, it puts many off. What the heck is a Product Lifecycle Management (PLM) anyway? No successful product makes it to market without both.

Feedback Software 127

Feedback Software Roadmap Product Research User Testing 127

Userpilot

APRIL 22, 2024

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. It’s often done to guide product planning , enhance account expansion , and optimize self-serve customer support channels. They define the primary problem the product solves or the essential tasks it allows users to complete.

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Weak Development Team 89

The Product Coalition

DECEMBER 10, 2023

Including free access to a customized JTBD GPT and printable checklist, this is the only guide you’ll ever need for your product discovery. Over the past few months, I’ve been on a deep dive into the world of customer discovery and the Jobs to Be Done (JTBD) framework. What makes this guide extra special?

User Testing 130

User Testing Product Research Customer Experience Customer Feedback 130

Userpilot

JUNE 25, 2023

Which product management books do you have on your shelf (or Kindle)? Our guide introduces 23 must-reads, from timeless classics to hot-off-the-press publications that are creating waves in the market. TL;DR Continuous Discovery Habits is a guide for Teresa Torres’ discovery framework. Are you not sure what to add to it?

Books 95

Books Analytic Tools Data Visualization Product Research 95

The Product Coalition

AUGUST 6, 2023

What you build is your product’s future, and following Product Development Stages is essential to create a customer-centered product, and also following these stages will help you create better, effective teamwork. How you develop, launch, and improve a product determines your success in the market.

Feedback Software 116

Feedback Software Development User Testing Customer Experience 116

Sequent Learning

DECEMBER 20, 2023

A Guide on How to Become a Product Manager Introduction Are you passionate about leading product development, shaping strategies, and driving innovation? Becoming a Product Manager might be your ideal career path. Many aspiring product managers pursue additional certifications or courses to enhance their knowledge.

Data Visualization 52

Data Visualization Certifications Product Management Product Manager 52

The Product Manager Coach Blog

JANUARY 9, 2024

Brian Chesky of Airbnb sparked a lively debate last year by questioning the role of product managers in today’s fast-evolving business landscape. He stated, “Airbnb has morphed its product management function into an “Apple-style product marketing function.” Understanding customer needs and pain points 3.

Analytic Tools 72

Analytic Tools Artificial Inteligence Feedback Software User Testing 72

Userpilot

MARCH 14, 2024

In the article, we show product managers how to understand how users navigate before getting activated in a SaaS product, how to product analytics to choose the best path to activation, and share 8 tried-and-tested activation strategies. Customer thoughts and feelings at each stage. Let’s dive right in! User actions.

Data Visualization 101

Data Visualization Customer Experience Customer Feedback User Testing 101

Userpilot

NOVEMBER 5, 2023

Wondering how to scale customer success in SaaS and drive product growth ? If you’re a leading SaaS company, you know that growth is directly tied to helping customers achieve their desired outcomes. An effective customer success team can, thus, drive revenue growth, reduce churn, and increase customer satisfaction.

Analytic Tools 97

Analytic Tools Feedback Software Customer Experience User Testing 97

Lenny Rachitsky

MARCH 10, 2024

Real product managers are creators and are responsible for both value (ensuring the product meets customers’ needs) and viability (ensuring the product aligns with the business objectives). Be discerning about product management advice.

CTO Coach 86

CTO Coach Product Research Product Management Product Manager 86

Userpilot

APRIL 21, 2024

Is Userlane or Spekit the best tool for interactive user guides? In this post, we’ll discuss exactly that – what the perfect tool for creating interactive user guides should deliver and which will be the best choice for your company’s needs. You cannot use Spekit to create customer-facing guides that are accessible to external users.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

The Product Coalition

SEPTEMBER 21, 2023

It’s become a lens through which I’ve come to view much of my life, including my work in product management. And just as different groups contribute to the success of a product, every player on a soccer team plays a critical role. Soccer is a perfect parallel for product management and roadmap development.

Roadmap 118

Roadmap Onboarding KPIs Customer Feedback Customer Experience 118

The Product Coalition

JUNE 9, 2023

“The reason I’ve been able to be so financially successful is my focus has never, ever for one minute been money. The key is not to worry about being successful, but to instead work toward being significant — and the success will naturally follow. Contrary to popular belief, their primary purpose isn’t to guide the team.

Roadmap 126

Roadmap Data Visualization Customer Experience User Testing 126

Userpilot

OCTOBER 15, 2023

Conversion rate is one of the most important metrics to track in SaaS, and that’s why conversion rate optimization is an essential focus for growth in any business. Let’s look at the most essential metrics and tactics you can utilize to improve them. Four SaaS conversion rates are significant to focus on.

Analytic Tools 102

Analytic Tools Data Visualization Onboarding KPIs Reporting Tools 102

Userpilot

APRIL 21, 2024

Is UserGuiding or Userlane the best tool for interactive user guides? In this post, we’ll discuss exactly that – what the perfect tool for creating interactive user guides should deliver and which will be the best choice for your company’s needs. Must have features for interactive user guide tools Not all tools are built the same.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

ProductPlan

FEBRUARY 9, 2024

Iterative planning enables product management teams to respond quickly to changes in the market and emerging trends. The ability to adapt and adjust to changing product strategies positions companies for continuous improvement and sustained success. Year-round planning can also help product teams improve their chances of success.

Data Visualization 104

Data Visualization Customer Feedback Feedback Software Analytic Tools 104

Userpilot

APRIL 16, 2024

Customer journey insights enable marketing, product, design, and customer success teams to make informed decisions and create better customer experiences. In this article, we explain: What customer journey insights are. How they are linked to customer journey analysis and customer journey mapping.

Data Visualization 101

Data Visualization Customer Feedback Analytic Tools Feedback Software 101

The Product Coalition

MARCH 2, 2024

However, for a product manager, the journey to truly grasp the nuances of human behavior can seem perplexing. While numerous books on product and management offer valuable insights, delving into psychology and philosophy has been pivotal for me. “The Curiosity and Empathy Developing a genuine curiosity about your customers is crucial.

Customer Feedback 91

Customer Feedback Product Management Product Manager Books 91