Userpilot

MARCH 24, 2024

Looking for user flow examples to inspire your UX design process ? This article shows you 11 examples across different user journey stages. 11 User flow examples to inspire you to create your app flows: Basic user flow chart for logging in. Review generation user flow. User flow example. Forgot password user flow.

Data Visualization 105

Data Visualization Customer Feedback Analytic Tools User Testing 105

Split

MARCH 1, 2023

Feature Toggles, or feature flags as they’re often called, are a powerful tool for software engineers. Feature toggles have become increasingly popular among software developers. This is probably due to their ability to improve agility, accelerate time-to-market velocity, and increase reliability. Take notes! Take notes!

Software Review 98

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The Product Coalition

AUGUST 21, 2019

one that might strike when you’re asked to complete a code review. What other code review questions might you need to ask? To get you started, here are a few examples of the questions to ask yourself when conducting a code review. So, make sure the code is understandable. does it compile?’,

Software Review 60

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Userpilot

OCTOBER 27, 2023

TL;DR Mixpanel cohorts are groups of users who share certain properties and/or have completed specific events in a particular period of time, for example, a day or week. Also, select the time window, for example, a day, week, month, etc. Here are some cohorts examples: Power users – used the app every day this week.

Data Visualization 105

Data Visualization Technical Review Analytic Tools Software Review 105

Intercom, Inc.

OCTOBER 31, 2019

Therefore, coding activities may become a distraction from what is really important in your new position. Maintaining respect: When your reports see you’re willing and able to do coding work, it can help cultivate and maintain their respect in you as a manager. When should you write code? Code reviewing pull requests.

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Userpilot

MARCH 9, 2023

That’s exactly what we explore in our review. This includes unlimited no-code features and page tagging, user segmentation , and behavioral analytics. Retroactive analytics Retroactive analytics enables non-technical product teams to track user behavior data without any coding. Let’s get right to it! No integrations.

Data Visualization 98

Data Visualization Software Review Analytic Tools Feedback Software 98

Userpilot

FEBRUARY 20, 2024

Now, let’s look at some real-time examples of SaaS companies performing targeted email campaigns: Loom sends timely reminders to free trial users before the trial ends to encourage upgrades. This can allow you to, for example, send new feature updates to users who are actively using said feature. Tracking in-app events with Userpilot.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization User Testing 104

The Product Coalition

DECEMBER 14, 2019

When one learns to code, the initial steps involve a great deal of experimentation with code writing and debugging. The learning process usually starts by writing the program and then finding all the software bugs and fixing them. It is a cyclic process consisting of two major steps: Coding and Fixing.

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Software Review Research Software Technical Review Weak Development Team 80

Userpilot

MARCH 23, 2023

NPS surveys often get higher responses due to their simplicity and are helpful when making product development decisions and providing customer support. This helps them know which customers to ask for reviews to attract more customers. Customize the survey template in Userpilot. ” Asking if your product truly met their needs.

Product Research 98

Product Research User Testing Feedback Software Customer Feedback 98

Userpilot

MAY 3, 2023

Pendo allows you to segment your users so that you can personalize their onboarding, for example by their JTBDs. Thanks to the template library, they are easy to create but not so easy to customize without coding. Userpilot offers more UX patterns than Pendo and its onboarding experiences are easier to customize without coding skills.

Onboarding KPIs 98

Onboarding KPIs Software Review Analytic Tools Data Visualization 98

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever. Changes can be large or small, which depends on the software projects.

Reporting Tools 131

Reporting Tools Software Developers Software Development Feedback Software 131

Split

MARCH 20, 2024

A streamlined release management process is imperative for mitigating deployment risks and accelerating software delivery. Understanding precisely how to improve release management is key for more efficient software development. Effective release management is pivotal for agile software development.

Release Management 52

Release Management Reporting Tools Analytic Tools Feedback Software 52

Userpilot

SEPTEMBER 2, 2022

On the hunt for the best instructional design software to create course content and engage learners? In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. TLDR; Instructional design software helps you create custom eLearning courses and training material.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Software Review 98

Userpilot

OCTOBER 24, 2022

The three best tools to create an NPS program without coding are Userpilot, Qualaroo, and InMoment. The NPS program is software that can be installed on your product’s website or application to collect NPS feedback from your customers at defined intervals. Here are some examples. What is an NPS program?

Feedback Software 98

Feedback Software Analytic Tools Research Software Software Review 98

Userpilot

SEPTEMBER 14, 2023

A dunning email is a transactional email with account information and an attached invoice used to remind customers about any due payment. Whether overdue payments are due to insufficient funds or erroneous billing settings, the inability to access your product (and all the data stored on it) can hurt the customer relationship.

Analytic Tools 104

Analytic Tools Data Visualization Customer Experience User Testing 104

Userpilot

MAY 14, 2023

Check review platforms like Product Hunt and G2 to get direct feedback without asking customers. Indirect feedback – This is the feedback you need to actively look for without directly asking for information, such as from social media and product reviews. Create customer experience surveys with Userpilot.

Feedback Software 98

Feedback Software User Testing Customer Feedback Analytic Tools 98

Userpilot

MAY 3, 2023

You can also launch surveys on both mobile (iOS and Android) and web platforms while reviewing survey analytics on a simple dashboard that helps you better understand customer insights. Book a demo today to learn more about how Userpilot helps you efficiently capture customer feedback without code. Short-form Intercom survey example.

Data Visualization 97

Data Visualization Product Research Software Review Feedback Software 97

Userpilot

OCTOBER 17, 2023

That said, let’s go over what type of data you can collect and explore some customer insights examples you can learn from. Online reviews to understand attributes that customers value most, such as specific features, ease of use, customer support, pricing, and so on. How to monitor online reviews?

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Research Software 103

Userpilot

OCTOBER 31, 2023

Take Shopify for example: Source: Shopify. Take Zoom for example: Source: Zoom. While annual plans aren’t an excuse to create a poor product experience, they can keep users from leaving due to more minor bugs or inconveniences (giving you time to fix the issue). Take Hotjar for example: Source: Hotjar.

Feedback Software 103

Feedback Software User Testing Customer Experience Data Visualization 103

Userpilot

APRIL 25, 2024

For example, observational studies allow you to see how consumers interact with your product. Ensuring high-quality data can be demanding due to issues such as disjointed tools or insufficient analytical expertise. What are some examples of successful market research? Each method has its benefits.

Research Software 52

Research Software User Testing Data Visualization Market Research 52

Userpilot

MAY 17, 2023

So if you’re wondering what to include in a survey intro, keep reading this article as we cover the best practices and analyze some real-life examples you can learn from. There’re five great introduction examples from successful companies, and they include: A direct and intuitive intro for an NPS survey. How will you use the data.

Feedback Software 98

Feedback Software Analytic Tools Product Research User Testing 98

Userpilot

SEPTEMBER 5, 2022

Wondering how to ask for customer reviews effectively and get them to respond immediately? Customer reviews play an integral role in any SaaS company’s marketing and customer service efforts. These reviews can directly influence consumer sentiments , attract new customers, and help your product grow. Let’s dive in!

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

FEBRUARY 24, 2023

We’re having a closer look at the key Appcues analytics features, discussing their pros and cons, and checking out a few user reviews. Setting Appcues doesn’t require any coding and it supports both web and mobile apps. The process of creating events is completely code-free. The analytics reviews are a bit more mixed.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Software Review 98

Atlassian

JANUARY 13, 2022

They wanted to speed up long-distance calls, leading them to release a complex software upgrade. Later, they found that the software upgrade contained one line of buggy code, leading to cascading switch failures that ultimately snowballed into a huge problem. That’s why improving your code quality is necessary.

Software Review 59

Software Review Feedback Software Reporting Tools Weak Development Team 59

Userpilot

OCTOBER 9, 2023

For example, you could ask users what the primary reason for canceling their subscription was, or if there was any particular issue or challenge they encountered. You’ll need survey software to automate follow-up questions. Here, you can ask users about their experience with, for example, trying a feature for the first time.

Feedback Software 105

Feedback Software Research Software Analytic Tools Customer Feedback 105

Mironov Consulting

OCTOBER 19, 2022

 (I mostly see this proposed by technical leaders who come from non-revenue development organizations – those building software for internal use by companies in another business such as banking or airlines). " Code creators own quality.*  But fixing what’s broken still belongs to whoever broke it. [2]

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

Userpilot

APRIL 26, 2023

Monitor feature engagement with feature tagging, session recordings and heat maps , which provide a color-coded system to track customer engagement. For example, what path do free trial users take to becoming paid users? Use heat maps to collect user activity data Heat maps track customer behaviors using a color-coded system.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Feedback 98

Agile Velocity

AUGUST 15, 2022

In a previous post in our Scrum Assessment Series , we shared some ideas to help catalyze engaging sprint reviews. Here, we take a deeper dive into the topic of awesome Sprint Reviews. The Sprint Review, just like the Retrospective , is an important feedback loop in a Scrum team’s toolbox. Why is the Review so important?

Technical Review 111

Technical Review Systems Review Demo Software Review 111

Userpilot

DECEMBER 15, 2022

What is the best software localization tool available at the moment? Software localization adapts your products so that it feels natural to users who speak a different language. For example, it requires cultural adjustments to make the desired impact on the target user. What is software localization? Let’s do it!

Research Software 98

Research Software Analytic Tools Feedback Software Reporting Tools 98

Userpilot

JANUARY 17, 2022

Looking for the best NPS surveys software to help you understand customer sentiment and improve customer loyalty with just one simple survey? That’s why we’re taking a look at the best NPS software so you can find the best match for your business and get on the road to sending those insightful surveys!

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Software Review 98

Userpilot

OCTOBER 28, 2020

In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. Beyond the Software – How to Get the Best Results from Product Tours. Small companies with minimal budgets may be better off with a cheaper tool, like Helphero for example.

Analytic Tools 105

Analytic Tools Feedback Software Software Review Onboarding KPIs 105

The Basics of Product Management

MAY 24, 2020

Software Development Life Cycle (SDLC) is the process of building software, using 6 phases – Analysis, Definition, Design, Coding, Testing and Deployment. People use it interchangeably with software development life cycle. The coding phase in SDLC is not handled directly by Product Managers. SDLC Examples.

Software Developers 52

Software Developers Software Development Research Software Software Review 52

Userpilot

SEPTEMBER 12, 2022

So let’s dive into details and learn from examples of what customer touchpoints are. It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on. Referral stage: Customers review your product and recommend it through word-of-mouth. Userpilot’s reviews on G2.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Experience 98

Modus Create

MAY 3, 2023

UX practices and people are investments; you must do your due diligence like any investment. Part of that due diligence is truly understanding what UX designers and researchers do daily. For example, does everyone in your organization know why users stop using your product? False: “We don’t need UX research.

Development Team Review 98

Development Team Review Software Review UX User Testing 98

Userpilot

OCTOBER 24, 2023

In this guide, we’ll be going over what usage-based pricing is, the benefits of a usage-based pricing model, different types of usage-based pricing, and a few examples from SaaS companies that have effectively deployed this strategy! Better retention rates. Seamless account expansion. Source: Sumo Logic.

Analytic Tools 105

Analytic Tools Data Visualization Reporting Tools User Testing 105

Johanna Rothman

MARCH 5, 2020

Brief description of the problem at a recent client: Person A checked in code that broke an “unrelated” part of the system. I'll call this checking in code in Email that broke Search. They had one piece of feedback: the checkin broke “unrelated” code. Those are examples. Neither did the team.

Product Research 88

Product Research Feedback Loop User Testing Software Review 88

Userpilot

AUGUST 20, 2023

There are five examples of companies applying proactive support tactics inside their product: Userpilot’s resource center has content in different formats, so users can consume it in a way that fits their learning style. For example, you can trigger contextual tooltips to introduce core features to new users during their onboarding.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software User Testing 95