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Unlock New Pipeline, Gather Insights and Remove Blind Spots with Gainsight’s Newest Features

Gainsight

Our Evolve event proved once again that developing bold features with better results in mind is exactly what keeps Gainsight customers inspired to reach their biggest goals. . That’s where Gainsight’s new Customer Success Qualified Leads (CSQL) feature comes in. Gather Insights and Conversation Capture with Zoom and Gong Integrations.

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How to Perform A Product Feature Analysis

Userpilot

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. It empowers you to identify features that drive the highest ROIs and those that need improvement or sunsetting. This article aims to simplify feature analysis. We cover: Types of product features. Usability features.

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12 Best Customer Insight Tools for SaaS Companies in 2024

Userpilot

If so, you need to invest in the right customer insight tools. These tools are perfect for providing valuable customer insights to make product improvements and optimize your customer experience. Businesses collect customer insights through data monitoring, surveys , interviews, support interactions , and social media.

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Customer Journey Insights: What Are They and How to Collect Them?

Userpilot

Customer journey insights enable marketing, product, design, and customer success teams to make informed decisions and create better customer experiences. In this article, we explain: What customer journey insights are. Use the insights to optimize the problematic touchpoint, for example, with in-app experiences.

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Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become table stakes. Brought to you by Logi Analytics.

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Correlation and Causation: Differences & Key Insights for Product Analytics

Userpilot

Here are a few examples of correlation and causation in product analytics: Conduct an analysis to understand user activity decline : You can use a Trend dashboard to track how users interact with its main features and break it down by user plan. Trigger contextual surveys to capture key insights.

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End-User Behavior Monitoring: Types, Benefits & Tools

Userpilot

It can even help maximize feature adoption. Act on the insights you’ve gathered through user tracking to elevate your user experience. You can even collect qualitative insights through feedback surveys and user interviews. Additionally, you can track feature usage to find how users interact with existing and new features.

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Maybe We Should Be Problem Managers Instead

Speaker: Steve Johnson, Founder and CEO, Under10 Playbook

Personal experience with customers is the source of product management insights. The missing element in many prioritization schemes is the impact of a new product or feature on customers. Product managers need to look beyond UX to the entire customer experience through every step of the product life cycle. Does it solve their problem?

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Top 5 Analytics Features to Reach More Users with Valuable Data Insights

Ready to expand the benefits of your BI and analytics? This eBook describes the key capabilities that product, IT, and business owners must consider when charting a plan to scale up business benefits from data and analytics.

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Interpreting your Qualitative & Quantitative Data through Storyboarding

Speaker: Tristan Kromer, Lean Coach, Kromatic

In this session, you'll learn: How to integrate qualitative insights on user experience with a business model based on numbers. How to use storyboard to remove the ten unnecessary features from your MVP. Both are necessary to have a complete understanding of where the desirability of the product meets the viability of the business.

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Feedback Management: A PM's Key for Continuous and Impactful Product Growth

Speaker: Hannah Chaplin - Product Marketing Principal at Pendo & Steve Cheshire - Product Manager at Pendo

Consulting customers throughout the product development process enables businesses to focus on the features that matter. In order to turn raw feedback into actionable insights, businesses must be proficient at analyzing customer value and conducting customer research. How to assess customer value.

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How User Acceptance Testing Can Save You Time and Money

Speaker: J.B. Siegel, VP of Client Services, Seamgen

Before a new product or feature goes into development, you have to gauge whether it will be a worthwhile investment. But what’s the best way to do so - and how can you get honest insights from your end users? You don’t want to spend time and money building a product that no one will use. The right tools for successful user testing.

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Mixing Qualitative & Quantitative Data with Storyboarding

Speaker: Tristan Kromer, Lean Agile Coach, Kromatic

In this webinar, you'll learn: How to integrate qualitative insights on user experience with a business model based on numbers. How to use storyboard to remove the ten unnecessary features from your MVP. How to instrument qualitative metrics and when not to. When to use journey mapping vs. storyboarding.

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How to Scale a Data Literacy Program at Your Organization

Speaker: Megan Brown, Director, Data Literacy at Starbucks; Mariska Veenhof-Bulten, Business Intelligence Lead at bol.com; and Jennifer Wheeler, Director, IT Data and Analytics at Cardinal Health

Our featured speakers will share practical guidance and examples from effective programs that help with data skill-building, improving decision-making, and fostering a data literate culture – so everyone at your organization can confidently read, write, analyze and communicate with data.

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The Product Corner: Maximizing Impact, Reducing Hours, and Accelerating Roadmaps with Data

Speaker: Edie Kirkman - VP, Digital at Focus Brands

To overcome this challenge, it is crucial to build core product and technology competencies that provide actionable insights through qualitative and quantitative data analysis. By leveraging data-driven insights, companies can accelerate time-to-market, enhance product quality, and align offerings with customer needs.