Johanna Rothman

JANUARY 16, 2019

Many of my clients are trying to use short feedback loops in agile approaches. That desire bumps up against their management's desires for longer commitments. High Need for Product Innovation and Change. The more need for product innovation and change, the shorter the feedback loops need to be.

Product Research 60

Product Research Feedback Loop User Testing Customer Feedback 60

Johanna Rothman

JANUARY 16, 2019

In that case, you have a low need for product innovation. Your planning feedback loops can be longer. We need short feedback loops in the project/program to see where we are and make small adjustments. You don't need a lot of feedback to change the requirements. We know what we have to do.

Product Research 60

Product Research Feedback Loop Feedback Software User Testing 60

Alchemer Mobile

MAY 10, 2022

If you have the right feedback , you can focus on product improvements that will make your customers feel heard and improve their experience with your app. There are four steps to leveraging customer feedback to improve your mobile experiences: Capture, Analyze, Act, and Close the Feedback Loop.

User Testing 260

User Testing Customer Feedback Customer Experience Feedback Software 260

Johanna Rothman

JANUARY 16, 2019

Management doesn't need to see the estimates because the estimates are not for the entire feature set. Management needs to see feature progress for each feature set. Then, the people who manage the product strategy, the product manager/product value team change what the team does next.

Product Research 56

Product Research Feedback Loop Agile Consulting 56

Alchemer Mobile

NOVEMBER 8, 2022

includes powerful new out-of-the-box features to make it easier for brands to collect customer feedback within their mobile experiences and take action on the voice of the customer. Closing the customer feedback loop. provides a scalable way for brands to close their feedback loop. What’s new in Apptentive SDK 6.0.

Product Research 244

Product Research User Testing Feedback Software Feedback Loop 244

Alchemer Mobile

JULY 2, 2019

The path to success in product management is not a straight line. Product” isn’t a major that can be studied in school, the role looks vastly different across industries, and many product managers don’t begin their careers in the field until they’ve amassed experience in other areas.

Product Research 198

Product Research User Testing Feedback Software Product Management 198

The Product Coalition

JANUARY 27, 2024

In the past decade, the field of product management has evolved, shedding much of its earlier ambiguity. The spectrum of roles in product management is broad, ranging from highly specialised to more generalist positions. In both cases, there should be a proper high-level product vision and a product roadmap.

Feedback Software 129

Feedback Software Analytic Tools Onboarding KPIs B2B 129

Usersnap

APRIL 28, 2020

Categorizing feedback is essential for trend analysis. By understanding how often certain types of feedback appear will help you decide what to prioritize in your product roadmap. For product managers that need to consolidate the feedback, suggestions and issues to plan for your development sprints.

Product Research 52

Product Research Feedback Loop User Testing Customer Feedback 52

Userpilot

JANUARY 20, 2024

How do you conduct root cause analysis in product management? We also explain why it’s important for product managers and share useful tips. What is root cause analysis in product management? While the product manager holds the overall responsibility for RCA, you can’t do it alone.

Feedback Software 115

Feedback Software Analytic Tools Research Software User Testing 115

Alchemer Mobile

DECEMBER 17, 2021

In case you’re not convinced, here are a few wild statistics: Of the 95% of companies who collect customer feedback, only 10% use the feedback to improve, and only 5% tell customers what they are doing in response to what they heard. Companies that close the feedback loop can improve their customer retention by an average 10%.

Feedback Software 240

Feedback Software User Testing Customer Feedback Product Research 240

UserVoice

APRIL 4, 2017

It’s no secret that product managers wear a lot of hats. Matching these solutions to the assorted challenges product managers face can be a little tricky, so we’ve done some digging to compile a handy list of product management tools. Data Analysis Tools for Product Management.

Research Software 286

Research Software Analytic Tools Feedback Software Data Visualization 286

Userpilot

FEBRUARY 28, 2023

If you’re wondering what different types of customer feedback are and how to collect them, you’re in the right place! In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions.

User Testing 98

User Testing Customer Feedback Feedback Software Product Research 98

Alchemer Mobile

AUGUST 9, 2023

Alchemer Workflow powers always-on surveys and feedback making it easy to close the loop with customers and employees By Peter Zaidel, Director of Product Management for Alchemer, and Vanessa Bagnato, Director of Product Marketing for Alchemer We launched Alchemer Workflow in February because 71% of feedback professionals say closing the feedback loop (..)

Product Research 130

Product Research Feedback Software Events Feedback Loop 130

Userpilot

OCTOBER 25, 2022

If you’re wondering what strategic product management is, you’ve come to the right place! In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users!

Product Research 98

Product Research User Testing Customer Feedback Research Software 98

Mind the Product

AUGUST 9, 2019

In this keynote from #mtpcon San Francisco, Michael Sippey, VP of Product at Medium, shares some insights on how to think big and create clarity and focus for product management teams to unleash their full potential. At this phase, the product manager of a banking app convinces themselves their app needs podcast streaming.

Product Research 141

Product Research Product Management Product Manager Feedback Software 141

Alchemer Mobile

DECEMBER 6, 2018

On December 5, 2018, we hosted a webinar on how product managers can better understand their customers. Product leaders constantly strive to improve their products to drive greater engagement, grow revenue, and delight customers. That’s the power of an effective feedback loop.

User Testing 170

User Testing Product Research Customer Feedback User Friction 170

Johanna Rothman

MAY 11, 2022

However, the more often we deliver in short feedback loops, the more often we can make strategic decisions. Finishing a story creates a new decision point, for both the product and the corporate strategy. Short Feedback Loops Can Create More Decision Points. Yes, you have to manage your WIP.) You can change.

Product Research 95

Product Research Feedback Loop Strategy User Testing 95

The Product Coalition

MARCH 2, 2018

You can use Jobs-to-be-Done to learn from your customers and measure a new product idea before building anything. The Build-Measure-Learn Feedback Loop is a core tenet of the lean startup methodology, popularized by Eric Ries. This post was originally published at thrv.com.

Product Research 60

Product Research Feedback Loop Feedback Software User Testing 60

The Product Coalition

JULY 6, 2022

Most of our readers would have heard of Agile product management. In fact, the biggest advantage that you can leverage from a startup perspective is Lean product management (‘Lean’ or ‘LPM’). This is why it is important to follow a set of principles that can help you manage your product’s lifecycle better.

Startups 124

Startups Feedback Software User Testing Product Research 124

Intercom, Inc.

JANUARY 12, 2022

This might mean compromising on production speed, or on customer satisfaction if our users feel they’re being contacted too frequently. Speeding up customer feedback loops allows you to learn and iterate fast enough to stay ahead of the market while making your customers feel included in the process”.

User Testing 118

User Testing Customer Feedback Feedback Software Product Research 118

Userpilot

JULY 30, 2021

What exactly is the product manager role? And the role of a product manager can vary drastically depending on the type of product manager. That’s why we’ve put together a comprehensive post on everything you need to know about the product manager role, including: Responsibilities of a product manager.

Feedback Software 98

Feedback Software Research Software Reporting Tools Product Research 98

Userpilot

JANUARY 31, 2022

Product management specializations have trended upwards in recent months. These “specializations” often place focus around a specific set of skills or needs a company has, somewhat creating a division within the product manager role. Are we breaking apart the product manager role a bit too much?

Research Software 98

Research Software Analytic Tools Feedback Software Product Research 98

Mind the Product

SEPTEMBER 22, 2017

In one of the keynotes of this year’s MTP Engage Hamburg, Johanna Kollmann reviews established system thinking concepts and applies them to the world of today’s product management. And luckily product managers don’t need to start from scratch! As soon as a system is understood, we can try to change or improve it.

Analytic Tools 171

Analytic Tools Feedback Software Systems Review Data Visualization 171

Userpilot

MARCH 29, 2023

Make the most of your smiley face surveys by asking clear and easy-to-understand survey questions , using understandable rating scales, and always closing the feedback loop. Book a demo to learn more about how Userpilot can help you create effective feedback surveys. Use follow-up surveys to close out the feedback loop.

Product Research 98

Product Research User Testing Customer Feedback Feedback Software 98

Alchemer Mobile

MARCH 14, 2022

Close customer feedback loops. Capturing, analyzing, and acting on feedback are the first steps. Complete the loop by telling your customer their voice was heard—and show them that it drove a specific improvement. Segment by customer emotion.

Data Visualization 263

Data Visualization Reporting Tools User Testing Customer Feedback 263

Mind the Product

JANUARY 8, 2018

As a product manager, it’s easy to get caught up doing the wrong job. With so much time and energy going into shipping great products, the project management demands of it all often create a center of gravity that’s hard for even the most veteran product managers to escape. Measure Religiously.

Data Visualization 115

Data Visualization Analytic Tools Customer Feedback Product Research 115

BrainMates

AUGUST 28, 2023

When we launch products, time is of the utmost importance, and every moment of indecision and delay means that the product cannot launch. If the product doesn’t launch, it delays the feedback loop, which in turn delays our opportunity to extract value and get a return on our investment.

Product Research 52

Product Research Product Management Product Manager Management 52

Userpilot

JANUARY 29, 2023

Why do product managers need a new feature validation framework? TL;DR Product managers need a new feature validation framework to ensure that they meet user needs or drive organizational goals and avert product failure. Product managers use prototypes to test the product or feature ideas with real users.

User Testing 98

User Testing Product Research Framework Feedback Software 98

The Product Manager Coach Blog

JANUARY 23, 2024

You’ve just landed a new product manager role, and the mix of excitement and nerves is palpable. Starting a new product manager job is not just about a change in your job title; it’s a defining moment in your professional journey. He needed to establish trust to lead and drive his product effectively.

Product Research 52

Product Research Product Management Product Manager Feedback Loop 52

Product Warrior

JANUARY 26, 2023

What is the product manager role? One common startup answer is “to be the CEO of the product”, larger enterprises seem to prefer “the glue between all the business functions that deliver a product the users want”, while others define it as “the person accountable for what the product does”.

Product Research 52

Product Research User Testing Customer Experience Product Management 52

Mind the Product

AUGUST 19, 2019

What does it mean for us as product managers? We all use AI or machine learning (ML)-driven products almost every day, and the number of these products will be growing exponentially over the next couple of years. What does it mean for us as product managers? Source: Todd Wickersty, [link].

Artificial Inteligence 179

Artificial Inteligence Data Visualization Product Research Reporting Tools 179

Userpilot

JULY 27, 2023

Are you a results-driven product manager looking for the best product retention strategies for SaaS growth? You can act on them, closing the customer feedback loop, boosting customer satisfaction, building customer loyalty, and improving retention. Then you are in the right place! Let’s get right into it!

Product Research 97

Product Research Onboarding KPIs Customer Experience Data Visualization 97

Sachin Rekhi

JUNE 25, 2017

I'm often asked what's the best way for a new product manager to learn the fundamentals of the role or for an experienced product manager to continue to master their craft. I've organized this collection into several sections, starting with product management 101.

Product Research 167

Product Research User Testing Analytic Tools Product Management 167

ProductPlan

NOVEMBER 23, 2021

Although there’s plenty of debate on this topic, product managers don’t need to be technical. A deep understanding of the programming languages, APIs, databases, software, and information architecture used to build and run a product isn’t essential to the job in most cases. Second, it shortens the feedback loop.

Analytic Tools 94

Analytic Tools User Testing Product Research Feedback Software 94

UserVoice

JULY 4, 2019

As a product manager, you probably wear a lot of hats. There are tons of specialized product management tools available today to solve some of your most frustrating challenges. There are tons of specialized product management tools available today to solve some of your most frustrating challenges.

Research Software 100

Research Software Analytic Tools Data Visualization Feedback Software 100