Userpilot

MARCH 7, 2024

We also look at a couple of analytics tools for analyzing user engagement. AI writing assistants help teams make their microcopies concise but informative and engaging. Webinars not only educate existing users and keep them engaged but also attract potential customers seeking a solution to their problems.

Analytic Tools 105

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 105

The Product Coalition

MARCH 8, 2024

They involve integrating digital technologies and processes into every aspect of your business, from operations to customer interactions. It’s not just about adopting the latest gadgets, but about using technology to drive meaningful change and achieve specific business goals. What is the importance of digital transformation?

Enterprise 122

Enterprise Research Software Feedback Software Strategy 122

Intercom, Inc.

SEPTEMBER 3, 2020

Which is why customer feedback is a big deal to all of our teams – it’s really integral to what we do and how we build. So If you’ve ever asked yourself – how does my feedback add up to the features and updates that we build? Customer feedback is a big deal here at Intercom.

User Testing 212

User Testing Customer Feedback Feedback Software Research Software 212

Userpilot

APRIL 27, 2021

Companies need a stack of SaaS onboarding tools to create personalized experiences and bring users to their “Aha! They needed a combination of their own product for personalized video onboarding, Intercom for email automation, a tool for customer segmentation, and another tool to measure the results.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

The Product Coalition

MAY 26, 2021

AI technology in education develops your learning method properly. Artificial intelligence-based education apps are fulfilling an essential role in developing the process of education and preparation methods. Thanks to the latest AI technology, we can do everything at our fingertips.

Artificial Inteligence 194

Artificial Inteligence Education Reporting Tools Feedback Software 194

Userpilot

NOVEMBER 23, 2023

TL;DR Regular roadmaps kill outcomes by forcing teams to think in the categories of features and timelines. It’s difficult to implement outcome-based roadmaps because stakeholders don’t trust product teams to deliver on business goals. Many companies lack differentiation strategies and drive product development by copying competitors.

Feedback Software 105

Feedback Software Analytic Tools Product Research User Testing 105

Roman Pichler

JULY 11, 2016

Manage the Product, not the Team. Focus on your job as the product manager or product owner, and manage the product, not the team. But let the ScrumMaster or coach tackle people, process, and organisational issues; let the development team figure out what needs to be done to implement the user stories and other product backlog items.

Weak Development Team 152

Weak Development Team Development Research Software Feedback Software 152

UX Studio: Product Management

JANUARY 11, 2021

At UX Studio , while we develop our products, uxfol.io and copyfol.io , we are mainly focused on agency work, meaning that we cooperate with several clients as external teams. This post was written from the perspective of designers, mainly intended for external teams and entrepreneurs. Five challenges and solutions.

Weak Development Team 94

Weak Development Team Feedback Software Reporting Tools Research Software 94

Userpilot

APRIL 7, 2024

What does it mean in the SaaS context? We also look at different types of Aha moments and their examples in SaaS products. To gain a comprehensive understanding of user behavior, target both segments with surveys, either in-app or by email. The Aha moment is defined as a moment of sudden insight, realization, or inspiration.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

The Product Coalition

FEBRUARY 2, 2023

As product managers, it’s our job to develop solutions that solve real problems for our customers and create value for the business. Chances are, it might have been because the team wasn’t using the hypothesis-driven approach correctly. This will help to ensure that the results of the test are reliable and interpretable.

User Testing 140

User Testing Feedback Software Product Research Research Software 140

Intercom, Inc.

NOVEMBER 20, 2018

In the early stages of most SaaS startups’ lives, the CEO or founder often acts as the initial head of sales. In this post, I outline how SaaS founders should modify their approach and implement a simple sales methodology to increase their odds of success. Meet your target users and get feedback. What words do they use?

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

UX Planet

FEBRUARY 13, 2024

Prescriptive Agile frameworks make it hard for designers to add valuable contributions to the team. I designed every detail in Photoshop before handing the mockups to the developers. I was excited to be part of a cross-functional team and I could not wait to start working in sprints. But it wasn’t all that bad.

Agile 84

Agile Weak Development Team Product Research User Testing 84

Userpilot

OCTOBER 18, 2021

How can you influence SaaS growth? To answer this question (and take action), you basically need three things: Metrics – so you know how fast is your SaaS growing and what do you need to do to improve the growth rate. We cover these in detail in our guide, so read on if you want to take care of SaaS growth properly in 2021.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Onboarding KPIs 98

Alchemer Mobile

JUNE 9, 2020

Coronavirus didn’t break your mobile feedback funnel; it revealed it was broken all along. In this presentation originally delivered at Mobile Growth Summit, Apptentive’s CEO and Co-founder, Robi Ganguly, dives into exactly how companies can use feedback to predict churn and extend customer lifetime value.

User Testing 182

User Testing Feedback Software Customer Feedback Data Visualization 182

Userpilot

SEPTEMBER 28, 2022

SaaS products are becoming increasingly data-driven which makes it critical to evaluate product growth using the right metrics. Here are the 3 best tools to improve product management metrics. Userpilot – for in-app feature tracking and segmentation. For SaaS businesses, these new users only include paying customers.

Onboarding KPIs 96

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 96

UX Studio: Product Management

OCTOBER 1, 2022

I decided to compile a list of the most common UX design tools that every beginner should know about. In this list, you can find prototyping, UX / UI software and collaboration tools. My recommendation is to choose the appropriate tools for the task and don’t restrict yourself to one product. With Proto.io

Feedback Software 59

Feedback Software UX User Testing Customer Feedback 59

Userpilot

JANUARY 30, 2023

Product adoption is crucial for the success of SaaS companies because it secures users to be long-term customers. Limited usage of the product as a test. Giving quick access to video tutorials across the app like Loom. Introduce secondary features with in-app tooltips , like Airtable. Evaluation. Activation.

User Testing 98

User Testing Feedback Software Research Software Onboarding KPIs 98

Userpilot

MARCH 31, 2023

Attrition analysis allows you to leverage the right tools and strategies to improve user engagement and satisfaction. To perform attrition analysis, track in-app user engagement, gather user feedback , segment customers based on engagement and satisfaction, send churn surveys, and get an analysis overview on the dashboard.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Split

AUGUST 18, 2022

However, there are simple testing ideas you can try to make the most of a difficult situation. When decisions become difficult to make, A/B tests offer an accurate and reliable estimate. This allows everyone to agree which solution will benefit the business the most. What are examples of cost savings that you want to A/B test?

User Testing 98

User Testing Customer Experience Product Research Testing 98

Userpilot

MARCH 21, 2022

What is fake door testing? And how can product managers use it to inform decisions about product development? The article will give you an understanding of how fake door tests work, how to design them, and what to watch out for not to turn your users against you. by participating in beta testing).

User Testing 98

User Testing Product Research Testing Analytic Tools 98

Department of Product

NOVEMBER 16, 2023

If you’ve not heard of Celonis before, it’s a SaaS company that focuses on one thing product teams tend to either love or hate: process map diagramming. Essential reads for product teams New from the Department of Product this week: ? Knowledge Series: Unit economics explained – what are unit economics?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Artificial Inteligence 52

Usersnap

MARCH 19, 2019

As a product manager or a SaaS company owner, what is your main drive in building new products? Do you consider customer feedback? Should the Voice of Customer influence product development? You may have realized how customer feedback has become a huge focus in recent years. What impacts your decision-making process?

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

Userpilot

JUNE 20, 2023

Some effective strategies for building user trust include: Mapping the customer journey to understand the difficulties users face as they progress through your app. Performing usability tests at different phases of your design process to help you identify and fix design problems. What is user trust? Customer journey mapping.

User Testing 98

User Testing Customer Feedback Customer Experience UX 98

Userpilot

JULY 22, 2023

Find trends by collecting quantitative and qualitative data, through heatmaps , feature tags, surveys , and talking to support teams. Improve your customer journey map with insights you’ve discovered to implement more in-app guidance and improve any friction points. Analyze customer behavior to continue optimization.

Data Visualization 98

Data Visualization User Testing Customer Feedback Analytic Tools 98

Mind the Product

JULY 24, 2019

Whether you’re working on a consumer app in Singapore, a SaaS product in San Francisco, or a challenger bank in London, we all struggle with the same challenges – and we can learn how to deal with them by coming together as a community. Mind the Platform. Brandon Chu on the challenges of managing platforms.

Research Software 99

Research Software Feedback Software User Testing Product Research 99

Userpilot

MARCH 18, 2021

A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. But how the marketing team decides to tell your story will determine who it connects with. Take a look at how these companies position themselves: Product Onboarding Tool. Eden Bidani.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

The Product Coalition

FEBRUARY 12, 2024

“Feedback is the breakfast of champions.” -Ken Yet I could still see the tension on the team’s face and almost feel the hesitance in the air even though we were all separated by significant distance — no one wanted to be there. As a result, the team struggled with how to prepare. I worked in healthcare technology at the time.

Technical Review 113

Technical Review User Testing Product Research Customer Feedback 113

Mironov Consulting

SEPTEMBER 22, 2020

Not to stop doing validation, discovery, prototyping or experiments they may associate that that acronym, but to remove the label from all of their docs and presentations and talks. Some frequent bad outcomes from this confusion: We never finish our MVP. To delete the letters MVP from roadmaps and product charters. Here’s why….

Technical Advisors 142

Technical Advisors User Testing Weak Development Team Customer Experience 142

Userpilot

SEPTEMBER 5, 2022

As the inflated valuations bubble is bursting, how can SaaS companies navigate growth despite the budget cuts? What are VCs looking for in SaaS companies in 2022? Join us on the “SaaS Growth and Funding in the Times of Downturn – VC Perspective” live panel at this year’s Product Drive and find out!

Product Research 52

Product Research Customer Experience Feedback Software Research Software 52

Centercode

DECEMBER 5, 2019

It’s hard to figure out which data to present to your stakeholders. It’s even harder when you’re sharing the results from your Customer Validation (CV) tests, which return lots of valuable product information and customer insights. I’m sorry, too much feedback? No news isn’t always good news.

User Testing 59

User Testing Feedback Software Customer Feedback Data Visualization 59

Mixpanel

JUNE 10, 2020

Along with fostering a company culture that’s widely adopted and understood, smart product experimentation is about prioritizing drivers before solutions, taking a measured approach, and experimenting with purpose. On the NerdWallet team, we go beyond a binary “pass / fail” grade on demo days with Engineering, Product and Design.

User Testing 75

User Testing Product Research Weak Development Team Customer Feedback 75

Userpilot

AUGUST 14, 2023

Analyzing user sentiment is an essential step for all product developers and marketers to take. TL;DR Survey bias occurs when feedback deviates due to the influence of a surveyor or respondent leading to inaccurate feedback collection. Use simple language, and conduct pilot testing to identify any potential issues or confusion.

Product Research 93

Product Research Data Visualization User Testing Customer Feedback 93

UX Studio

JULY 4, 2018

Disruptive technologies such as virtual reality and augmented reality radically change how we behave and interact with our world. VR in UX research can serve as an individual tool to explore user needs and test complex user experiences. So, how could UX research also benefit from VR technologies? VR in UX research.

User Testing 73

User Testing Research Software Product Research Feedback Software 73

UX Studio

MARCH 11, 2024

With over 17 years of experience as a designer, he primarily assists others in their career growth by providing thoughtful, concise tips and tricks, whether related to tools or any form of communication. You have surface level: you’re completely dir ected, you are given a solution and you design the solution.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

The Product Coalition

NOVEMBER 30, 2022

But many, many products are developed without knowing from the start that people want the solution, or even care about the problem. There are plenty of software products that start with a solution that is “possible” and “innovative” but has nothing to do with how people actually behave. It seems so simple!

User Testing 134

User Testing Product Research Research Software Customer Experience 134

Userpilot

JANUARY 18, 2021

If you’re a SaaS company that wants to grow faster, you should definitely be thinking about Product Activation Rate Optimization: raising the percentage of users who stick around long enough to experience the value of your product. He’ll probably tell all his friends in SaaS project management to avoid this tool like the coronavirus.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Experience 97

Userpilot

DECEMBER 11, 2019

2020 is set to be a big year for SaaS. Hopefully, the product management tools we’re going to cover will help you out! We’ve split the tools into different categories, so feel free to jump ahead to whichever kind of product you need. The categories of product management tools are: Prototyping and UX (Userpilot, InVision, iRise).

Data Visualization 69

Data Visualization Feedback Software Research Software Analytic Tools 69