B2B Product Management

DECEMBER 6, 2016

Currently in engineering or related area) thinking of moving to Product Management. Not all Product Managers need to be business savvy. There is opportunity to be fully technical in a Product Management role. Finance), you can also contribute to high-tech Product Management, although the focus will be much different.

Analytic Tools 45

Analytic Tools Outbound Inbound Research Software 45

Intercom, Inc.

SEPTEMBER 21, 2022

Suddenly it became increasingly difficult to manage increasing volumes of customers and hang on to those personal relationships. In order to provide this support, support teams will need to use a tool with both powerful automation and outbound capabilities to manage and streamline high-volume workloads.

Research Software 118

Research Software User Testing Customer Experience Vision 118

The Product Coalition

NOVEMBER 23, 2021

Snapshot of element of whole offers & experience gaps of startup V (image1) by Surbhi B Sooni Managing partnership ecosystem It is the most important strategy for penetrating the market, especially for startups into farming, building electric vehicles etc. Let me walk through the entire workshop in the phases with its results.

Startups 123

Startups Strategy Technical Review B2B 123

BrainMates

SEPTEMBER 19, 2022

In order for a business to manage an efficient, happy and engaged workforce, there are a huge number of processes required – from payroll to rostering, health and safety, and employee development. ReadyTech is one company whose products are making an impact on the way Australian and New Zealand businesses are managing their workforce.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

UX Studio: Product Management

JULY 29, 2021

You can’t just expect other managers and executives to understand why user research is so important and how it can be a profitable investment. . Ultimately, the decision on how much to budget for product development will be made somewhere in the finance department. Especially as you progress towards more influential positions.

Research Software 110

Research Software User Testing Product Research UX 110

Userpilot

APRIL 8, 2022

From the get-go, Joanna was responsible for managing and growing the company via strategy, sales and funding as well as cultivating the company culture. In the following year and a half, we managed to grow our Conversion Rate (CR) of users to customers from 2% to 14%. We were instead looking for more financing opportunities.

User Testing 94

User Testing Feedback Software Research Software Product Marketing 94

Gainsight

JANUARY 18, 2021

Zuora wants its customers to transform and manage their subscribers by empowering them with the right understanding and flexibility surrounding the subscription business model. He believes his job entails everything outbound through product marketing into the field organization. From finance and investment banking to product?

Technical Review 52

Technical Review Research Software User Testing Product Research 52

Intercom, Inc.

NOVEMBER 17, 2022

Although she was a product manager, she’d experienced sales first-hand growing up and had spent many hours studying revenue teams. I worked in healthcare, finance, media, in education. When an SDR is with someone on the phone, especially outbound, and they are interested in doing a demo, they need to seize the moment.

User Friction 118

User Friction Customer Experience Weak Development Team Travel 118

Intercom, Inc.

JULY 29, 2021

They needed to be really quick coming up with a new, adapted learning management system: “It’s the equivalent of going into an old house and stripping it back to the walls and having to really start from scratch again. And I think you need to think about people management the same way. SaaS is the subscription business.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

eG Innovations

AUGUST 24, 2021

You have two choices when deploying eG Enterprise: You can choose to use eG Enterprise as a fully hosted SaaS offering, removing the need for you to invest in infrastructure and host the monitoring manager. Many organizations use our SaaS offering because the management server and database are hosted by us.

Reporting Tools 52

Reporting Tools Enterprise Data Visualization Government 52

Mironov Consulting

FEBRUARY 6, 2020

Just as every organization needs a finance/accounting team that follows GAAP and tracks cashflow. This makes sense when most outbound spending is through Marketing (not field sales) and we can isolate campaigns or messages or channels with enough volume to accurately compute CAC. But metrics aren’t generic.

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

Intercom, Inc.

SEPTEMBER 8, 2021

I was just starting to think about account management, not even necessarily sales at the time. They had a couple of account managers out of Canada, but no one in the Bay Area. By the time that I actually left Slack, I was senior manager of enterprise. In fact, we’ve just started building our outbound motion.

Weak Development Team 118

Weak Development Team Feedback Software User Testing Customer Experience 118

The Product Coalition

JANUARY 25, 2019

The Key Skill For Success In Product Management SUCCESS TAKES TIME Product Management career entry and long-term success can be challenging. ENDURANCE FOR PRODUCT MANAGERS Endurance matters when you hit resistance. This is a common challenge for people looking to make that transition into product management.

Weak Development Team 60

Weak Development Team Product Management Product Manager User Testing 60

Intercom, Inc.

AUGUST 1, 2019

I was interested in starting a company from scratch, and I had actually managed the corporate card at SoFi, as the VP of finance. How do you manage that? We’ve started to implement the GM structure, so we had a GM manage our go-to-market. I knew the opportunity and joined super early. Tara: That makes perfect sense.

Strategy 36

Strategy Data Visualization Analytic Tools Startups 36

ProductPlan

MARCH 7, 2019

Product managers interact with many parts of the organization on a regular basis, but it’s usually either asking for specific information or soliciting input on very discrete items. Customer support wants to know if common pain points are going to be addressed and finance wants to see what the revenue and expense implications may be.

Roadmap 65

Roadmap Technical Review Development Team Review Presentation 65

Intercom, Inc.

NOVEMBER 5, 2019

Slack’s Manager of Mid-Market Sales, Maggie Hott, and Guru’s Senior Director of Sales, Halid Ibrahimovic, on the power and pitfalls of accelerating sales with automation. Intercom’s Sales Manager Dave Bennion spoke to Dialpad’s Dan O’Connell and Sherlock’s Derek Skaletsky about how sales teams can strike the right balance.

Research Software 139

Research Software User Testing Analytic Tools Reporting Tools 139

Gainsight

DECEMBER 23, 2019

She was most recently customer success head at BetterWorks where she led services, customer support management, ops, and training team. How big is your revenue base that you’re managing? Other questions that you wanna ask yourself is, can a CSM realistically manage that much as well? Are you selling more to enterprises?

Customer Experience 52

Customer Experience Onboarding KPIs User Friction Data Visualization 52