Gainsight

JUNE 11, 2021

Team Up with Sales to Drive Revenue with Kristen Hayer, Founder & CEO at The Success League. But both teams should be working together to drive more revenue than attacking the customer base separately. It begins with identifying and developing outcomes. Staff it properly and invest in a proper team.

Reporting Tools 91

Reporting Tools Research Software Onboarding KPIs Data Visualization 91

Business of Software Conference

DECEMBER 14, 2023

You set the rules and write the handbook. For Cohen and Smart Bear, solving simple problems was a bad strategy. We tend to have certain ideas about the characteristics of developers and salespeople, and those characteristics tend to be quite different. That’s probably a bad use of my time. ‘So This is liberating.

Software Review 64

Software Review Weak Development Team User Testing Customer Experience 64

The Secret PM Handbook

AUGUST 4, 2017

Of course, a huge amount of our time and energy is taken up in the “solution” area – writing requirements, prioritizing, agile development, roadmaps, working with developers, and ensuring quality. Good Metaphors Improve the Usability Instincts of Your Developers. What Should Product Teams Optimize?

Framework 170

Framework Product Management Product Manager Weak Development Team 170

Mind the Product

JANUARY 10, 2017

As a product manager it’s not uncommon to feel pulled in a million different directions as you work to meet the needs of your customers, developers and company stakeholders. But they are good examples of what my team and I have developed together over the last four years at Zalora. Retrospectives. Release Notes.

Research Software 84

Research Software Analytic Tools Data Visualization Reporting Tools 84

The Secret PM Handbook

AUGUST 4, 2017

Of course, a huge amount of our time and energy is taken up in the “solution” area – writing requirements, prioritizing, agile development, roadmaps, working with developers, and ensuring quality. Good Metaphors Improve the Usability Instincts of Your Developers. What Should Product Teams Optimize?

Framework 150

Framework Product Management Product Manager Weak Development Team 150

Userpilot

MARCH 18, 2021

But how the marketing team decides to tell your story will determine who it connects with. vs. The Product Growth Tool for Product Teams. If you’re a mid market company with a product team you’d probably go for ‘the Product Growth Tool for Product Teams’. Their job is to sell prospects on the vision of your company.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

The Secret PM Handbook

JANUARY 1, 2016

Your system is what your team does at practice each day. Various situations where deliberate practice will take the form of role playing: breaking bad news to a customer, telling a sales person that the product can’t do what they just promised a prospect, breaking the news of a schedule slip. It should be very interesting.

Product Management 150

Product Management Product Manager Systems Review Reporting Tools 150

UX Planet

MARCH 31, 2024

What are their strong/weak sides? Books about UX strategy UX Strategy: Product Strategy Techniques for Devising Innovative Digital Solutions by Jaime Levy This hands-on guide introduces lightweight product strategy tools and techniques to help you and your team devise innovative digital solutions that people want. Who are our users?

UX 83

UX Strategy Research Software User Testing 83

Product Bookshelf

JANUARY 3, 2017

A sprint is a five-day structured process used to resolve a big open question facing a product or service team. The compressed set of steps is designed to answer fundamental decisions and unknowns for teams launching or improving new products or services. It’s designed to keep the team focused and engaged in the outcomes.

User Testing 48

User Testing Product Research Feedback Software Testing 48

Imaginary Cloud - Design

JULY 2, 2020

It is not that those books are bad. In a time when there was very little acknowledgment about the importance and the role of design, when design was mainly done by developers and with very little user awareness. Summing it up: Sprint describes how to include design in your product development. little about product design.

Books 52

Books Technical Review Research Software Data Visualization 52

Userpilot

JULY 13, 2021

Given how much time and money you’re spending developing new product features, it would be a great shame to have nobody want to use them. This is more effective than an employee handbook since humans tend to retain more information when they actively participate in something, as opposed to passive reading. Speed is of the essence here.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Intercom, Inc.

SEPTEMBER 19, 2019

This is the recipe for a mediocre sales team. Like a sports franchise, a top team should be both collaborative and competitive. When not writing his sales handbook, he’s been overseeing the change from Close.io Can you talk to me a little bit about building your sales team for the scale-up world? to Close.com.

Weak Development Team 184

Weak Development Team Customer Experience Startups Reporting Tools 184

The Secret PM Handbook

AUGUST 17, 2018

That leads to bad outcomes for you. In a recent presentation I was demoing the latest version of a new product that was still in development. And you can find more on objection handling in any handbook on how to sell more effectively, like Dan Pink’s To Sell Is Human.”. Let’s fix that! Be prepared, Scout.

Weak Development Team 170

Weak Development Team Presentation Demo Product Research 170

The Secret PM Handbook

SEPTEMBER 7, 2018

It solves a problem for someone, a problem that’s so bad that your prospects are willing to pay real money for the solution. Execs are typically much more interested in higher revenues and profits than they are in development and project management methodologies. For example, do you have successful customers already? Click To Tweet.

Product Management 170

Product Management Product Manager Weak Development Team Agile 170

The Product Coalition

JANUARY 26, 2024

The real world has limited resources, unrealistic deadlines, and new teams that have not been able to do research at all. Focus on identifying strengths, weaknesses, opportunities, and threats specific to your product or product area. Develop a prototype of the new product feature or experience. There is only the real world.

User Testing 104

User Testing Product Research Research Software Data Visualization 104

Intercom, Inc.

FEBRUARY 5, 2019

Developing a sales strategy is one of the core activities every business will have to undertake. When done correctly, your sales strategy will help your sales team execute with focus – SMB or enterprise, inbound or outbound, hunting or farming. Get your free copy of The Sales Handbook. Want more advice like this?

Outbound 177

Outbound Strategy Inbound Customer Experience 177

Intercom, Inc.

JULY 12, 2018

To help codify his learnings throughout those experiences and share the most repeatable frameworks, he’s published the High Growth Handbook , available from Stripe Press on Tuesday, July 17. Congratulations on the High Growth Handbook. You have no idea what the people in the management team are really thinking about.

Technical Advisors 120

Technical Advisors Reporting Tools Weak Development Team Startups 120

Hutwork

MARCH 19, 2018

The best books available can help you learn more about product management, collaboration, habits, remote teams, different methodologies, and more. If you’re adopting lean thinking, this is the handbook for you. Essential Scrum details what you need to know and understand at the team, product, and portfolio levels. By Mickey W.

Books 67

Books Research Software Feedback Software Weak Development Team 67

Imaginary Cloud - Design

MAY 22, 2019

To work in such high level of management and organisation requires a great load of skills that include playing the facilitator role in continuous collaboration with a multidisciplinary team. Design and innovation are being used as a tool and process for change in order to "develop (.) " Cambridge.org, 2019.

Research Software 59

Research Software User Testing Weak Development Team Customer Experience 59

The Secret PM Handbook

MAY 12, 2017

Product managers tell me – and the people managing product managers tell me – that one of their biggest challenges is communicating with the development team. People complain about: Developers being poorly motivated, or having a bad attitude about what you want them to build. Or as we think we are. and “What?”

Weak Development Team 199

Weak Development Team User Testing Feedback Software Product Research 199

Sequent Learning

SEPTEMBER 4, 2019

The Fundamentals of Product Management should be a given for anyone, and greater focus should be on customer and market insights, strategically important business goals, alignment, efficient development, and above all, product performance optimization. To reinforce a key point, a development methodology is not product management.

Customer Experience 63

Customer Experience Research Software Product Management Product Manager 63

The Secret PM Handbook

MAY 12, 2017

Product managers tell me – and the people managing product managers tell me – that one of their biggest challenges is communicating with the development team. People complain about: Developers being poorly motivated, or having a bad attitude about what you want them to build. Or as we think we are. and “What?”

Weak Development Team 210

Weak Development Team User Testing Feedback Software Product Research 210

Intercom, Inc.

JUNE 28, 2018

This week we released The Growth Handbook , a collection of tested frameworks and invaluable lessons to help steer your company’s trajectory up and to the right. That’s an idea developed in one of your most famous essays, “The Law of Shitty Clickthroughs.” How did the team do such a 180 on that project?

User Testing 160

User Testing Research Software Onboarding KPIs Customer Experience 160

Intercom, Inc.

JUNE 28, 2018

This week we released The Growth Handbook , a collection of tested frameworks and invaluable lessons to help steer your company’s trajectory up and to the right. That’s an idea developed in one of your most famous essays, “The Law of Shitty Clickthroughs.” How did the team do such a 180 on that project?

User Testing 126

User Testing Research Software Onboarding KPIs Customer Experience 126

Intercom, Inc.

OCTOBER 24, 2019

Here are five quick takeaways: When evaluating clients, the biggest thing Bailey and her team look for is whether the organization is willing to give up control. And I got to work with the international growth team for Facebook. One of my business partners, Kai, was one of the people on the international growth team for Facebook.

Research Software 116

Research Software Customer Experience User Testing Feedback Software 116

Split

AUGUST 16, 2018

Chances are if you’re an engineer or product manager who works on anything even somewhat related to continuous delivery, Jez Humble wrote your handbook. This co-author of the Jolt award-winning Continuous Delivery also made hefty contributions to both Lean Enterprise and The DevOps Handbook. Or, “We do this thing called Agile.

Analytic Tools 58

Analytic Tools Feedback Software Research Software Engineering 58