Userpilot

APRIL 3, 2024

Wondering how to create a resource center for your SaaS product? It reduces the load on your support team and improves customer satisfaction by providing self-service support. Publish your resource library and promote it to users using a tooltip. Then, you’ve come to the right place!

Feedback Software 100

Feedback Software Analytic Tools Research Software Data Visualization 100

The Product Coalition

FEBRUARY 27, 2021

When I first joined Miro, less than a year ago, we had 3 million users and around 300 employees. We have since grown Miro to around 12 million users and 600 employees, making Miro one of the fastest-growing B2B startups in history. This approach can be used at companies of all sizes. A lot has changed since then.

Product Research 160

Product Research User Testing Customer Feedback Product Management 160

Product Talk

MAY 4, 2022

But again, there’s no rule that requires you to use the opportunity solution tree. You might find there’s another tool that works better for your team—and there’s nothing wrong with that. It’s not about finding the right tech stack; it’s about finding the tech stack that works for your team. Tweet This. Tweet This.

Research Software 200

Research Software Feedback Software Product Research Data Visualization 200

Userpilot

OCTOBER 26, 2022

When do you need it and how does it help product managers build better products? Impact mapping is a collaborative strategic planning technique used by product managers, product owners , and senior technical leadership, who work mostly in Agile software delivery. Impact is how you influence the actors to achieve the objectives.

Onboarding KPIs 98

Onboarding KPIs Customer Experience Product Research User Testing 98

Userpilot

JULY 18, 2023

The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money. Roadmapping software visualizes and plans product development over time, facilitating coordination and alignment across teams.

Analytic Tools 96

Analytic Tools Feedback Software Research Software Reporting Tools 96

Product Talk

OCTOBER 18, 2023

A regular cadence of assumption testing helps product teams quickly determine which ideas will work and which ones won’t. And sadly, most product teams don’t do any assumption testing at all. In this article, I’ll cover assumption testing from beginning to end, including: Why should product teams test their assumptions?

Product Research 256

Product Research User Testing Testing Analytic Tools 256

UX Planet

FEBRUARY 2, 2024

February Challenge by Figma February Challenge is an opportunity to get creative and develop your skills. You can share your results using the tags #figbruary or #figbruary2024. Galileo AI Miro Assist Miro Assist is your future partner for innovation. How to take part in the challenge? What is its upside?

Research Software 52

Research Software UX Software Review User Testing 52

Userpilot

NOVEMBER 20, 2023

The articles: Defines the weighted scoring model Discusses its advantages and disadvantages Shows how product and project managers can create their own model Explains how to follow up on the results Let’s get right into it! These could come from your organization or you can use a ready framework like RICE or ICE.

Product Research 101

Product Research User Testing Customer Experience Research Software 101

Userpilot

NOVEMBER 14, 2022

How do you apply your product management skills and knowledge to build a robust product plan? Product planning is the iterative process that prepares every stage of the product development life cycle, from the initial idea through launch and further development. What’s product planning? Why is it important? Are you ready?

Product Research 98

Product Research User Testing Onboarding KPIs Research Software 98

Userpilot

SEPTEMBER 7, 2023

It also helps align your teams by ensuring everyone is on the same page regarding customer interactions. In this article, we’ll cover B2B customer journey stages, how to build a B2B customer journey map, and the right tools to use. If the process is this complex, how do you win? What is a customer journey map?

Analytic Tools 103

Analytic Tools Feedback Software Research Software User Testing 103

Userpilot

OCTOBER 11, 2022

How is the product vision different from the company vision? How should product managers develop effective product vision statements? Product vision is the long-term objective for the product and serves as the North Star for the product team. Product vision development takes a few iterations. Book the demo !

Vision 109

Vision Analytic Tools Data Visualization Reporting Tools 109

Userpilot

JUNE 14, 2023

The best product feedback survey templates include the following: Likert scale customer product experience survey to assess various aspects of the product experience using a rating scale. Smiley face customer satisfaction survey to gather user feedback using smiley faces to represent satisfaction levels.

Product Research 97

Product Research Feedback Software User Testing Customer Feedback 97

Modus Create

AUGUST 31, 2021

To know which project management tool your team should consider, you need to understand what collaboration challenges you are experiencing. The list is in no particular order, and you will likely find your team needs to use more than one. More than a million teams worldwide use Trello to collaborate and get work done. .

Feedback Software 93

Feedback Software Reporting Tools Customer Experience Software Review 93

Userpilot

JANUARY 30, 2023

The decision to keep using it or abandon it. Here are real-life product adoption examples from successful companies for each stage: Using social media ads to expand brand awareness, like Slack. Removing friction from the signup process with SSO, like Miro. Providing self-service support with an in-app knowledge base , like Miro.

User Testing 95

User Testing Feedback Software Research Software Onboarding KPIs 95

Userpilot

JULY 20, 2022

Would you like to know when product managers should use it and how? It also outlines its stages, looks at the House of Quality, and how to make sure the Voice of your Customers is heard. Thanks to QDF you can build products that meet user expectations and decrease the development time and cost. Are you ready?

User Testing 98

User Testing Feedback Software Customer Feedback Customer Experience 98

The Product Coalition

SEPTEMBER 10, 2023

This is their primary goal — they stir action in the people listening, give them a different perspective and change how they see the world. It requires that you build confidence in your approach - “How do I make these specific people have full confidence in my plans” is very different from “I’m going to share my plans and hope for the best”.

Presentation 136

Presentation Data Visualization Messaging Customer Experience 136

Userpilot

JULY 22, 2022

Let’s go over the ones for 2022 and how they will influence your product. Miro provides relevant SSO options to help users access their products easily. Use passive feedback collection like feedback widgets to encourage users to provide feedback quickly. Airtable uses good microcopy to prompt users to take action.

Feedback Software 115

Feedback Software UX User Testing Embedded Analytics 115

Userpilot

NOVEMBER 20, 2022

How do you design a marketing roadmap that structures your project and keeps your team organized through the marketing lifecycle? This article dives into what a marketing roadmap is and how you can build yours effectively. This article dives into what a marketing roadmap is and how you can build yours effectively.

Onboarding KPIs 97

Onboarding KPIs Roadmap Marketing Feedback Software 97

Userpilot

APRIL 28, 2022

How can it help product managers in the product development process? The Opportunity Solution Trees (OST) help product teams arrive at solutions that solve customer pain points during the product discovery phase; they can also be used in project management as a problem-solving tool. What is the opportunity solution tree?

Research Software 97

Research Software Feedback Software Analytic Tools Product Research 97

The Product Coalition

JANUARY 22, 2021

It’s such an integral part of a Product Manager’s job description, that it’s just kind of a given that everyone knows what it means and how to do it well. In 2015 it was discovered by Harvard Business Review that 75% of cross functional teams were dysfunctional. What Do Cross Functional Teams Look Like in Product Development?

Product Management 156

Product Management Product Manager Feedback Software Data Visualization 156

Userpilot

JANUARY 3, 2022

How big of an impact can the right product tool make on your product management efforts? The answer depends on your use case and which tool you choose. But with the right tools for the job, a product manager can make some truly transformative contributions to product development. So let’s dig right in! What is a product tool?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

MARCH 1, 2022

Whether you’re working as part of a product team or part of a larger product organization, having the right set of tools can help you be truly efficient. I’m sure at some point you’ve found yourself asking the question, “ am I using the right product toolkit ?”. Then outline what your outcome would be using any given tool.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Communications 98

Product Talk

MARCH 16, 2022

Visualizing discovery work with an opportunity solution tree has been a game-changer for both me and the teams that I work with. From there, an effective team is doing two key research activities week over week. Most teams don’t work this way. Most of us are stuck in outdated ways of working and it takes time to change.

Research Software 224

Research Software Product Research User Testing Data Visualization 224

Userpilot

SEPTEMBER 8, 2022

How much information is enough? You will also know how different it is from a knowledge base, as well as some of the best examples that can help you create one. Some of the best in-app help center design examples in the SaaS market belong to Userpilot, Slack, Miro, Jira, Asana, Loom, FullStory, and Mural. Live Chat Support.

Feedback Software 98

Feedback Software Customer Experience User Testing Customer Feedback 98

The Product Coalition

AUGUST 19, 2021

We all know these a-ha moments when the vision strikes us (my vision creator is the shower, what’s yours?), Now, how the heck am I going to spill it out and share it? and a crucial one for us product people. It is usually a description of how, what, why, who. Pre-COVID, I used to have a big white board in my office?—?as

Vision 158

Vision Feedback Software Technical Review Customer Experience 158

The Product Coalition

AUGUST 28, 2023

The Software Development Life Cycle provides a practical framework you can apply to your product and improve your processes. It helps us meet customers’ demands, needs, and expectations. With the support of the SDLC, You can track and control your calendar, and increase productivity and speed of development.

Feedback Software 141

Feedback Software Reporting Tools Software Developers Software Development 141

The Product Coalition

NOVEMBER 11, 2021

Word from Scott: Over the years we’ve helped many different teams bridge the gap between discovering requirements and getting them ready for deployment. So I asked the team to share the playbook we’ve used to help prepare them to begin Definition. Read on for the Definition Playbook written by Rebecca Monfries and Nathan Bruce.

Definition 185

Definition Technical Review Customer Experience User Friction 185

The Product Coalition

OCTOBER 15, 2022

Creating Storyboards will make product developers think step-by-step, and we won’t be able to skip some steps?—?at Storyboards on Unsplash by Slidebean In fact, it’s no different from why we use storyboards in the film industry or product development. Of course, I have a story about how to create a Customer Journey Roadmap.

User Friction 88

User Friction User Testing Customer Experience Vision 88

The Product Coalition

JANUARY 26, 2024

The real world has limited resources, unrealistic deadlines, and new teams that have not been able to do research at all. Mini-research is about Looking for actionable insights with minimal effort using any combination of methods necessary. How well is the solution doing in all of those categories? There is only the real world.

User Testing 108

User Testing Product Research Research Software Data Visualization 108

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. It helps the customer understand your product and how it can satisfy their needs. This enables the marketing team to set clear expectations from the very beginning of the marketing campaign.

Research Software 98

Research Software Feedback Software Analytic Tools Positioning 98

Userpilot

OCTOBER 10, 2022

How about some product marketing examples? How did their product marketing strategy put their audience first? How did they successfully communicate value? Some useful product marketing examples include: Postfity’s use of welcome screens to collect customer data and personalize their experience.

Feedback Software 97

Feedback Software Research Software Product Research User Testing 97

Userpilot

DECEMBER 15, 2022

How does it help product managers and how to carry it out? Feature audit is a tool that PMs can use to evaluate how good features are at satisfying user needs. A typical feature audit is a graph with data about how many users engage with all the features and how often they do it. So how does it work?

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Product Research 98

Userpilot

DECEMBER 15, 2023

More importantly, we show you how to screen your feature and product ideas effectively. By screening your ideas before investing in their development, you reduce the risk of failure and can allocate resources to initiatives that satisfy customer needs and market demand. Want to see how Userpilot can help you with idea screening?

Data Visualization 102

Data Visualization Product Research User Testing Analytic Tools 102

UX Planet

FEBRUARY 29, 2024

From design-team-of-thirty to design-team-of-one Over the past two years, I have been a design-team-of-one at a fast-growing startup, and the experience has been nothing short of a rollercoaster. As you can imagine, we had an established design culture and stack of UX tools and practices we used on a daily basis.

Product Research 61

Product Research Startups Feedback Software User Testing 61

Userpilot

MARCH 2, 2021

The Anatomy of an Onboarding Welcome Email The Best Onboarding Welcome Emails The Onboarding Welcome Emails That Didn’t Make the Cut How Userpilot Helps. Regardless of whether or not you have a self-sufficient UI/UX, don’t discard how helpful onboarding welcome emails can be. Consider how your brand speaks. Key Takeaways.

Research Software 111

Research Software User Testing Customer Experience Weak Development Team 111

Userpilot

JUNE 29, 2022

Which design approach should UX designers use during product development? TL; DR. Human-centered design (HCD) puts people at the center of every development process. How to build better products with a human-centered design approach: Categorize customers into user segments to gather contextual feedback from specific users.

User Testing 98

User Testing Feedback Software Research Software Customer Feedback 98

Userpilot

DECEMBER 22, 2022

How to implement it in your SaaS? Successful product ideation allows teams to understand user needs better and develop innovative solutions that address these needs. First, product teams need to prioritize user feedback to identify opportunities. “How Might We?” What’s product ideation? Book the demo!

Product Research 98

Product Research User Testing Feedback Software Research Software 98