Intercom, Inc.

APRIL 4, 2022

So here I’m going to describe my first two years here so you can get a sense of what engineering work at Intercom actually looks like – how do we approach problems, how do we collaborate, how do we build product, how do we treat one another. I’ve been a Product Engineer at Intercom for just over two years. Joining Intercom.

Engineering 118

Engineering Startups Technology Customer Experience 118

The Product Coalition

DECEMBER 23, 2023

By Tremis Skeete for Product Coalition In today’s modern “post-pandemic” world where we all know at least one person who works from home or anywhere they choose — there’s an ironic yet curious idea going around. And here’s history on how we found “The freedom to choose how we’d like to work,” as stated by David Heinemeier Hansson. Apple Park.

Fractional CTO 118

Fractional CTO User Testing Research Software Reporting Tools 118

Product Management Unpacked

SEPTEMBER 24, 2021

Here’s what strategic partner PayPal did to bring scaled product management to life for this startup-oriented software engineer. He expected to get what he needed from Carnegie Mellon University’s Master of Science in Product Management (MSPM) program. Is there a better way to do it?”.

Software Engineering 195

Software Engineering Analytic Tools Engineering Data Visualization 195

Mind the Product

JANUARY 25, 2019

Learning about product management is not just restricted to the business ecosystem. The sporting world is one of the key platforms where you can gain valuable product management insights and see product leadership dynamics in action. Product Manager’s responsibilities. Captain’s traits. Motivation.

Product Management 133

Product Management Product Manager Management Management 133

Mixpanel

SEPTEMBER 29, 2023

This allows teams like product, marketing, engineering, design, and others to all effortlessly visualize their users’ behavior and analyze results from releases, campaigns, and other initiatives. A marketing team might not want the plethora of events being tracked on the product team’s instance to interfere with their campaign analysis.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Government 52

Product Management Unpacked

JUNE 23, 2020

A look into cloud-based technology product management and what it takes to build products that customers value. The paramount role of a product manager is to understand markets and empathize with consumer needs,” says Corey Grone, senior product manager of cloud data protection at iland Cloud.

Data Visualization 192

Data Visualization Customer Experience Weak Development Team Technical Review 192

The Product Coalition

DECEMBER 11, 2022

By following these 12 devops best practices, you can ensure that your transition into 2023 goes smoothly, bringing you and your company further success in the process. This will save time and resources by avoiding making changes to code that doesn’t need to be changed or waiting on manual testing.

Feedback Software 125

Feedback Software Analytic Tools Data Visualization User Testing 125

Mind the Product

APRIL 3, 2020

Our week-long event – Mind the Product APAC has come to an end and what a week it’s been! Our product family is feeling bigger and better than ever before but just because the event is over, does not mean the celebration has to end too. Our awesome attendees joined us from Thailand, India, Hong Kong, Australia and beyond!

Product Research 192

Product Research Customer Experience Events User Testing 192

The Accidental Product Manager

OCTOBER 7, 2019

In India, mom-and-pop stores are slaying the big chains Image Credit: Chris Piascik. Retail giants Amazon and Walmart really, really want to start selling a great deal in India. However, their success is not guaranteed. In India, there are a lot of people who want to buy things every day. The Challenge Of Kiranas.

Product Management 69

Product Management Product Manager Management Management 69

Userpilot

NOVEMBER 17, 2021

A bootstrapped company led by a technical founder with no business background isn’t the typical description of a successful 8+ figure Saas business. 5 products. In 2013/2014, the company began scaling rapidly and moved to India to accelerate its growth. In 2010, he decided to build a product to solve these issues.

Customer Experience 95

Customer Experience User Friction Enterprise Document 95

The Product Coalition

MARCH 28, 2021

Only compared to that, the world of TikTok in India was less dramatic. As I write, however, TikTok is no longer accessible in India. In the parlance of Product Management, TikTok is an ecosystem of Content Creators ( referred to as ‘supply’ ) and consumers ( referred to as ‘demand’ ) looking for entertainment.

User Testing 181

User Testing Feedback Software Entertainment Product Research 181

The Accidental Product Manager

MARCH 29, 2019

They may not have been talking about being a product manager, but they might as well have been. Life has become so complex that product managers can no longer make their product a success just by their own efforts. Today it takes the help of one or more partners to get your product to where it needs to be.

Books 103

Books Product Management Product Manager Management 103

The Product Coalition

OCTOBER 3, 2020

It all started a decade ago on a family trip from the US to India. We still had to make the trip to India later in the day. One of the fundamental challenges to looking at time differently is that the workplace has been designed to timebox us into productivity machines that follow the clock.

Customer Experience 152

Customer Experience Systems Review Technical Review User Testing 152

The Product Coalition

MARCH 22, 2023

It’s because we believe in quality learning, we believe in our writers, and we want all our readers to succeed in product development — globally. Jay Stansell So, if you can get product work done in light of reading our articles, our accessibility objective has been achieved. Here’s an example.

Analytic Tools 121

Analytic Tools Education Data Visualization Article 121

UX Planet

FEBRUARY 13, 2024

Without discovery practices as part of the sprint, the product is destined to fail. After delivery, we prayed to the gods that the final product would work as designed. After failing to convince my manager to change our waterfall methodology, I joined a company where Agile was deeply ingrained in the culture. Guess what?

Agile 85

Agile Weak Development Team Product Research User Testing 85

The Product Coalition

DECEMBER 2, 2020

Exploring what remains essential to the success of the Scrum Master role Photo by Charl Folscher on Unsplash I had a chance to chat with my childhood friend after a long time on WhatsApp recently. He is working in the capacity of a technical consultant in his current assignment in Bangalore, India. 700 USD for an umbrella? (In

Weak Development Team 89

Weak Development Team Feedback Software Framework Construction 89

The Accidental Product Manager

FEBRUARY 19, 2024

TicTok product managers have to deal with new rivals Image Credit: HS You Is there any app that is hotter than TicTok? This would be a great product manager job to have. This would be a great product manager job to have. Along with TicTok’s success has come a wrath of brand new competitors.

User Testing 73

User Testing Product Management Product Manager Product Research 73

Gainsight

OCTOBER 22, 2020

I’m responsible for Product Management and Technical Communications. As one team, we provide relevant guidance to users when they need it, whether it is through documentation or inside the product. I then dedicate a few hours of me / family time before hopping back on with my India teams.

Research Software 98

Research Software Feedback Software Customer Experience User Testing 98

bpma ProductHub

APRIL 30, 2017

These words couldn’t be more relevant to product management. Such a trait is crucial to Product Management roles if you want sales, marketing and engineering to trust and follow your direction. Here is a recap of some of her most useful lessons: PM Lesson #1: Successful communication is the bedrock of Product Management.

Development 150

Development Product Management Product Manager Management 150

The Product Guy

DECEMBER 15, 2019

The Product Management Awards (#TPMAS) are the leading international award honoring excellence in Product Management. The Best Product Person & The Best Product Leader. In this role, Gaudio drives the strategy behind roadmap management, agile product development, and cross-functional communication.

Technical Advisors 148

Technical Advisors Analytic Tools Product Management Product Manager 148

The Product Guy

APRIL 23, 2019

Guest Post by: Surbhi Gupta (Mentee, Session 8, The Product Mentor) [Paired with Mentor, Tim Nunn]. For a Product Manager, building the right product is more important than building the product right.”. Next, you have solved all the incredible technical challenges involved in building this product.

Product Research 141

Product Research User Testing Customer Experience Customer Feedback 141

Mind the Product

OCTOBER 8, 2018

We can and should learn product management lessons from a diverse range of environments. It’s absolutely worth looking to the likes of Google’s Sundar Pichai, but it’s also worth looking to less celebrated entrepreneurs, outside of the multinational mega-corporations, to learn about lean front-line product management.

Product Research 144

Product Research User Testing Marketing Weak Development Team 144

NextBigWhat

APRIL 14, 2021

So last week, India witnessed four new unicorns — and there is always a new product getting out in the market! The industry is loaded with ‘kinda similar’ products with their ‘own’ USPs and offerings. In the pre & post-pandemic world, product management has been constant (and yes, it’s going to remain the same way).

User Testing 88

User Testing Product Management Product Manager User Friction 88

The Accidental Product Manager

JANUARY 13, 2020

Coke product managers are searching for new drinks to create Image Credit: Mikhail Esteves. Ah, to be a product manager at Coke-Cola. Coke is a huge company, it has a very large market share, and every customer that you might ever want to capture has already heard about about your product.

Product Management 86

Product Management Product Manager Management Management 86

The Product Coalition

MAY 14, 2021

Market penetration strategies can be defined as an effort of increasing market share for current products or services of the firm by marketing activities. For instance, in India or some other Asia countries, software outsourcing services are currently vibrant and prospective. So, when will companies execute market penetration strategy?

Strategy 112

Strategy Reporting Tools Technical Review Marketing 112

Userpilot

FEBRUARY 17, 2021

Wondering what the best product conferences of 2021 are? We’ve collected the best events for product folks that you can attend online or in-person. February Product Conferences. Product World. Product Marketing Rendezvous. Source: Product Marketing Alliance. Table of contents. Source: Productworld.co.

Research Software 98

Research Software User Testing Product Research Analytic Tools 98

The Product Coalition

NOVEMBER 23, 2021

Create B2B onboarding strategy for a premium organic products for <Startup V> catering to niche user segment focused on wellness, health & lifestyle” Why was it needed to define the problem for onboarding strategy? Only selling the products is not the idea, but we preferred to combine the overall experience for the buyers.

Startups 126

Startups Strategy Technical Review B2B 126

Mind the Product

OCTOBER 25, 2016

A few weeks ago, I invited Mind the Product readers to take part in a brief survey with a simple goal: to identify the biggest challenges product managers face in their role. 77% of responses came from the United States, with the remainder spread across the UK, Germany, India and others.

User Testing 176

User Testing Product Research Feedback Software Research Software 176

Userpilot

MARCH 8, 2022

Women are still underrepresented in the Product Profession – with only 33.3% of US Product Managers being female in 2021, according to a metastudy of 30 million profiles conducted by Zippia : Source: [link]. Melissa Perri – Speaker, consultant, and teacher in Product Management. CEO of Product Labs.

Technical Advisors 115

Technical Advisors Product Research Analytic Tools User Testing 115

The Product Coalition

MARCH 23, 2022

The conventional wisdom has been that startups, just like the Fortune 500 companies, need to think about vertical integration, identifying their core competencies quickly, thereby identify areas that the startup needs to focus on in-house versus partnering/outsourcing. The startup hacks a PoC to determine the viability of the solution.

Startups 130

Startups Fractional CTO Technical Review Software Review 130

The Product Coalition

JULY 8, 2020

As an entrepreneur, CEO, or project manager, you might be interested in outsourcing software development to another country and getting still high-quality work done for fewer costs. There are many factors influencing the quality of the end-product, and the most significant one is surely the team you hire. the location.

Software Developers 78

Software Developers Software Development Reporting Tools Software Review 78

bpma ProductHub

APRIL 10, 2017

By Garima Painuly- One of the constant challenges a product manager faces is creating a focused product roadmap that is aligned with expectations of all stakeholders, and defending that roadmap against distractions. The discussion topics were inspired by a blog post from Fresh Tilled Soil on Building a Product Roadmap.

Roadmap 150

Roadmap Customer Feedback Feedback Software Data Visualization 150

Arpit Rai

MAY 24, 2019

This post is a departure from my usual posts on product management. I have been quite excited about the launch of Spotify in India. I love the product and I would love to see Spotify win in India. Spotify launched in India in February 2019. Given this scenario, how can Spotify become successful in India?

Customer Experience 52

Customer Experience Advertising Data Visualization Differentiation 52

The Accidental Product Manager

NOVEMBER 14, 2022

Waste Management product managers are dealing with a lot of change Image Credit: eltpics. The product managers over at Waste Management have always had a lot to deal with. Just exactly how is a recycling product manager supposed to run a successful business when all of this change is going on?

Customer Experience 65

Customer Experience Product Management Product Manager Data Visualization 65

eG Innovations

AUGUST 26, 2022

As a management student at the Great Lakes Institute of Management in Chennai, we live with the dream of being a manager or a leader of a big MNC in the near future. However, before that, we need to learn about being a good leader. One thing that I was surprised to learn was how friendly everyone was with each other.

Research Software 52

Research Software Banking B2B Marketing 52

bpma ProductHub

JANUARY 3, 2017

While talking to her we realized her deep roots in Product Management in the Greater Boston area all way into Digital Equipment Corporation (DEC) in the late 80s. Product Management was still figuring out if it’s a necessary discipline in software companies.

Product Management 105

Product Management Product Manager Management Management 105

The Product Guy

DECEMBER 6, 2018

Guest Post by: Rashid Manzar (Mentee, Session 7, The Product Mentor) [Paired with Mentor, Harikrishna Menon]. From high school to business school, and throughout my professional career, I was supremely comfortable with it , and reveled in solving problems, to the appreciation of my managers, colleagues, and teachers.

Reporting Tools 140

Reporting Tools Customer Experience Product Management Product Manager 140