Intercom, Inc.

OCTOBER 1, 2020

On this episode of Intercom on Product myself and Paul Adams, our SVP of Product, take a look at roadmapping. Knowing how and when to define a roadmap, who to include and how long to plan for are key elements to finding the balanced approach that you need. As you grow functions, the audience for your roadmap widens.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Product Innovation Educators

JULY 3, 2023

With us is David Rogers, an expert on digital transformation, a member of the faculty at Columbia Business School, and the author of five books, including The Digital Transformation Roadmap. Summary of some concepts discussed for product managers [1:38] What kind of problems are executives of organizations talking about now?

Artificial Inteligence 107

Artificial Inteligence Leadership User Testing Feedback Software 107

Product Innovation Educators

SEPTEMBER 4, 2023

A four-layer framework to create a winning product strategy Today we are talking about creating product strategy. He is a strategic practitioner, having spent 20 years leading product, marketing, and business functions for large international corporations. The product strategy is still at a big-picture level.

Product Strategy 121

Product Strategy Strategy Weak Development Team Framework 121

ProductPlan

MARCH 5, 2021

This article tackles one of the areas that gets the most interest from product managers: how can they use an essentialist approach to create and communicate better product roadmaps ? To ensure you’re adding the right features and initiatives to your product roadmap, I’ve outlined several suggestions here.

Roadmap 116

Roadmap Customer Experience Product Research Vision 116

Product Management University

SEPTEMBER 10, 2023

As the customer success manager (CSM) role evolves into more of a strategic customer leadership role versus a tactical reactionary role, it’s critical to build relationships with customer executives, and in most cases, it’s not as difficult as you think. They’re also critical to the success of product management, product marketing and sales.

Customer Experience 130

Customer Experience Product Research Government Leadership 130

The Product Coalition

JULY 16, 2023

While I was deeply involved in the details of the product and as a perfectionist by nature wanted to control every little detail, I had to focus on more than just the product development to succeed. One of the first things I did, for example, was to work with the salespeople on how to sell the product.

Strategy 138

Strategy Product Management Product Manager Management 138

Good Product Manager

FEBRUARY 9, 2020

Top Product Management Leadership Priorities For 2020. You may remember me posting last fall about some research we were working on at SiriusDecisions/Forrester to understand the biggest challenges and priorities of product management leaders. Your Input Needed: What Product Management Loves (and Hates!) a) Many (most?)

Events 60

Events Leadership Marketing Product Management 60

Good Product Manager

FEBRUARY 9, 2020

Top Product Management Leadership Priorities For 2020. You may remember me posting last fall about some research we were working on at SiriusDecisions/Forrester to understand the biggest challenges and priorities of product management leaders. Your Input Needed: What Product Management Loves (and Hates!) a) Many (most?)

Events 60

Events Leadership Marketing Product Management 60

PMLesson's Ace the PM Interview

MAY 5, 2020

So, what’s the difference between a Product Manager (PM) and a Product Marketing Manager (PMM)? Both Product Managers and Product Marketing Managers often work very closely together and share project ownership, they generally have different sets of responsibilities that require different skill sets.

Product Marketing 52

Product Marketing User Testing Marketing Analytic Tools 52

The Product Coalition

DECEMBER 11, 2023

If you are the new product leader of your company, your company might be in product leadership debt. In such situations, you would typically be asked to come up with a strategy and roadmap ASAP, but you are still just learning the domain. Anyway, back to the present. I feel nostalgic ?

Strategy 78

Strategy Onboarding KPIs Leadership Roadmap 78

The Product Coalition

JULY 22, 2021

that’s not me, I always talk to leadership about my plans and their buy-in is crucial to anything I do as a product manager. Leadership are the ones who can make or break your initiatives internally, they have power. think sales (engineers), account managers, customer success, product marketing. So what can you do?

User Testing 158

User Testing Roadmap Messaging Leadership 158

The Product Coalition

MARCH 2, 2022

When a company is first starting out, one of its main goals is to find the right product-market fit. In my last piece, I discussed many of the tools that product leaders have for building a customer-obsessed culture. These customers are then consulted, with the intent to validate the product strategy and long-term roadmap.

User Testing 135

User Testing Customer Feedback Customer Experience Research Software 135

PMLesson's Ace the PM Interview

APRIL 25, 2022

Have you recently been invited to a product marketing manager interview? One of the best and first things you should do is review the most common product marketing interview questions and answers. Product marketing managers play a critical role in bringing new products to market.

Product Marketing 52

Product Marketing Marketing Research Software User Testing 52

Bain Public

JUNE 4, 2020

As business advisors and executive coaches, we've worked with dozens of CEOs to help them build and grow their product leadership team as they scale their company. Getting external support, such as product management consulting, can help establish the product leadership team responsible for nurturing and guiding the product team.

Leadership 52

Leadership Analytic Tools Research Software Feedback Software 52

Roman Pichler

APRIL 5, 2022

For example, a product strategy workshop might have the objective to identify the key changes required to achieve product-market fit. Contrast this with a sprint review meeting , which might help you determine if users can easily sign up for the product. Assess product strategy and adjust if necessary.

Weak Development Team 267

Weak Development Team Product Management Product Manager User Testing 267

Good Product Manager

MARCH 6, 2016

Our annual SiriusDecisions Summit (held this year from May 24-27 in Nashville) brings together 2500+ b-to-b leaders for four full days of data-driven best practices research, unveiling of new innovations across the b-to-b space and networking with an elite community of sales, marketing and product leaders. YTakq9M3kK #prodmgmt.

User Testing 79

User Testing Leadership Customer Feedback Product Research 79

bpma ProductHub

JUNE 12, 2017

By Garmia Painuly – No matter what the product, our goal as product managers is to deliver value to customers. How do we quantify and measure the value, and incorporate the findings into our product plans and roadmaps? She is also involved with user experience design and product marketing.

Analytic Tools 199

Analytic Tools User Testing Customer Experience Feedback Software 199

Userpilot

AUGUST 23, 2023

You might also have to collaborate with cross-functional teams to help develop product marketing strategies and improve the user experience. Prepare reports and presentations: After thorough analysis, a product analyst has to create detailed reports about the findings and prepare presentations.

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Research Software 98

The Product Coalition

NOVEMBER 15, 2020

When we were working on building their strategic roadmap, he asked me a great question: “why do I need to start with the strategy, and specifically when presenting to management? This is most likely to cause tension and misunderstanding since the importance of product strategy is something that is very hard to explain theoretically.

Leadership 89

Leadership Definition Strategy Roadmap 89

Userpilot

JULY 17, 2023

A well-structured product team requires a product leader – either a product manager or a product owner. In larger organizations, they may work side by side with QA engineers, product marketers , data analysts , or product ops managers. They play an important role in product launches.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Product Research 98

Good Product Manager

MARCH 6, 2016

Our annual SiriusDecisions Summit (held this year from May 24-27 in Nashville) brings together 2500+ b-to-b leaders for four full days of data-driven best practices research, unveiling of new innovations across the b-to-b space and networking with an elite community of sales, marketing and product leaders.

User Testing 60

User Testing Leadership Customer Feedback Product Research 60

Intercom, Inc.

JANUARY 24, 2023

The previous version was almost five years old, and we knew that we needed an ambitious and clear vision to bring a next-generation Messenger to the market. Surveying the landscape First, we zoomed out from day-to-day execution and evaluated Messenger across multiple dimensions – product, market, customers, and business.

Vision 118

Vision Feedback Software Customer Experience User Testing 118

Gainsight

DECEMBER 21, 2023

However, they’re constantly iterating—the product roadmap is in flux, and the customer base is in flux. Realities of an Early-Stage Company Customer Success is rarely formed in the earliest days of a new company; usually Product, Marketing, Sales, and Finance all come first. Here are the highlights.

Customer Experience 52

Customer Experience Customer Feedback Feedback Software User Testing 52

Product Talk

FEBRUARY 12, 2020

Lisa soon realized that her team was turning to her for guidance on the orchestration roadmap. This vision could then be broken down into parts that could be prioritized and fed into the roadmap. It also worked as a way to get leadership buy-in to where the team was heading overall.”. Part 1: The Design Sprint. Tweet This.

Product Research 176

Product Research Data Visualization User Testing Research Software 176

Bain Public

MAY 24, 2019

There can be no momentum without proper and solid leadership. For more on the topic of empathy and how it is a key to building great products, check out one of our previous posts: Empathy is the Mother of all Product Roadmaps. Communicate your Roadmap, Vision and Product Strategy.

Leadership 40

Leadership User Testing Product Research Customer Feedback 40

Bain Public

JUNE 3, 2018

Despite the proliferation of tools designed for road mapping, prioritization remains the most difficult part of the product. Without a process for roadmap reinforcement, it just won’t stick. Over the years, as a Product Manager, I established an effective product management process. Week 6, Roadmap prioritization.

Roadmap 40

Roadmap User Testing Data Visualization Customer Experience 40

Product Innovation Educators

DECEMBER 12, 2022

Aligning the perspectives of stakeholders on a product project is desirable as well as difficult. Previously, Bruce joined us for a three-part series on creating and using product roadmaps. He is the co-author of the book Product Roadmaps Relaunched: How to Set Direction While Embracing Uncertainty.

Product Research 83

Product Research Workshop User Testing Management 83

Userpilot

FEBRUARY 17, 2021

February Product Conferences. Big names like the Product Marketing Alliance, Product World, and Product Con are still going through with virtual versions of their flagship conferences. Product Marketing Rendezvous. Source: Product Marketing Alliance.

Research Software 98

Research Software User Testing Product Research Analytic Tools 98

ProductPlan

SEPTEMBER 15, 2020

Why you should follow him: With two decades of product experience, Jim Semick has perfected the recipe for building and launching great products that have a greater chance of succeeding in the market. He’s so invested in product management he co-founded a company devoted to helping teams create amazing product roadmaps.

Leadership 68

Leadership Webinar Differentiation User Testing 68

The Product HQ

MAY 10, 2024

This causes product teams to develop doubts and challenges regarding the production process. New Technology: Since machine learning is still so new and complicated, buyers are reluctant to embrace new ideas and products. This presents challenges to managers and teams in terms of marketing and selling the products they make.

Artificial Inteligence 52

Artificial Inteligence Reporting Tools Research Software Technical Review 52

Bain Public

MARCH 14, 2020

Is something broken in your team’s product management? At Bain Public , we help build roadmaps and innovative products for early-stage companies. As a product management consultant, he acts as a coach and a mentor to his clients, providing them with frameworks that guide them toward making the best product decisions.

Consulting 52

Consulting User Testing Product Management Product Manager 52

Mind the Product

JANUARY 7, 2019

It articulates a step-by-step approach to building a presentation: 1) Share your story; 2) Outline your talk; 3) Deliver your MVP (Minimum Viable Product). For product people, building presentations can be a lot of fun. Timely product issues, especially if you have inside knowledge. Presentation structure.

Product Research 124

Product Research Data Visualization Feedback Software User Testing 124

Dear Strategy

MARCH 16, 2020

Dear Strategy: “How do I present my strategy to a leader who has a VERY short attention span?”. When presenting to any audience, always remember that the burden of conveyance is borne by the presenter, not by the audience. So that’s what you can do if you’re presenting to short-attention span leaders. So here it is….

Presentation 52

Presentation Workshop Messaging Strategy 52

Userpilot

MARCH 11, 2022

Product management is responsible for all aspects of product development throughout the product lifecycle. Collecting user feedback in-app using micro-surveys will get you instant feedback on how users feel about a feature or entire product. Prioritization and Roadmapping tool – airfocus.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Intercom, Inc.

APRIL 20, 2021

Not only can customer support operations help you to measure and improve those results, but they can also help you to demonstrate the value driven by your support team to stakeholders and leadership. Last year, our ROAR was around 5.5%, which translated into a savings of $550,000”. Customer success?

Data Visualization 156

Data Visualization User Friction Customer Experience User Testing 156

Alchemer Mobile

OCTOBER 9, 2018

Panelists included: Daniel McCone, Digital Marketing & Innovation Manager at Dunkin’ Brands. Katie van Zyl, Director of Product Management at GoDaddy. Christopher An-Traumer, Product Manager at Premera Blue Cross. Ashley Ettwein, Director of Product Marketing at ADT.

User Testing 150

User Testing Customer Feedback Customer Experience Feedback Software 150

The Product Coalition

OCTOBER 20, 2020

Based on my most recent role as a Product Lead, my primary quadrant is the Strategic Product Manager, because the main responsibilities of my role were to conduct research, determine the vision and strategy, set up a product function and create, and support, a realistic roadmap. Product Leader, you will be.

Weak Development Team 99

Weak Development Team Development Product Research Technical Review 99