The Product HQ

FEBRUARY 1, 2023

Technical program manager (TPM) roles range from mid to senior-level positions that support organizations with their product goals. They work with leaders and their own teams across organizations. If defining project scopes, reviewing solutions, and generating reports interest you, this is the perfect career.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

Usersnap

JANUARY 26, 2022

Product managers know they need feedback, but email surveys have very low reply rates, and online reviews aren’t always fully reliable. Customer feedback could be a review, questions about features, or bringing a bug to your dev colleague’s attention. Tips for In-App Surveys. Tips for NPS surveys.

Feedback Software 111

Feedback Software Analytic Tools Research Software User Testing 111

Imaginary Cloud - Design

JULY 2, 2020

As the Lead Designer at Imaginary Cloud , I conduct most of the interviews for design positions. It is not that those books are bad. In a time when there was very little acknowledgment about the importance and the role of design, when design was mainly done by developers and with very little user awareness. Why is that?

Books 138

Books Technical Review Research Software Data Visualization 138

The Product Coalition

MARCH 22, 2021

These fields include web design, mobile app development, SaaS, and even B2B products. With a relatively small team based in Omsk, southwestern Siberia, Purrweb has compiled an impressive portfolio. The company has 14 partners, and at any point in time, each one curates a separate project with its separate team. and Facebook.

UX 95

UX Research Software Feedback Software User Testing 95

PMLesson's Ace the PM Interview

APRIL 26, 2022

Start Learning But as a data scientist or analyst whose position is in demand, those with formal training and little to no experience may still be able to find an excellent position. Data science will only continue to expand as well as more teams begin to use data to make decisions, not just engineering.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. Our experts analyzed services, portfolios, expertise, strengths, and weaknesses of dozens of Webdesign Wien companies to create this curated list. This is our fantastic UX team. Vienna Pixel.

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

PMLesson's Ace the PM Interview

OCTOBER 6, 2021

This is especially true if you're looking to join the technical program management team. Given the nature of the position , you can also expect them to cover many different areas including: Program sense : assesses how you manage resources, mitigate risk, etc. These are system design , program sense , and cross-functional partnerships.

Technical Review 52

Technical Review Feedback Software Systems Review User Testing 52

Mironov Consulting

AUGUST 8, 2017

I spend a lot of time sifting through documents, positioning and stories – trying to figure out who we’re talking about. I see much broader wins: Our technical teams often make the “I am the user” mistake: we unconsciously assume that the people at the other end of our software are just like us. You say potato, I say WTF.

User Testing 101

User Testing Customer Experience Analytic Tools Research Software 101

Userzoom

APRIL 30, 2019

In the various design teams that I have been part of, I’ve often experienced contrasting practices of validating products. These are a set of methods which involve internal experts (colleagues from the design or other teams, stakeholders or even clients). I went through its description, images and reviews. Image by Crew.

Reporting Tools 131

Reporting Tools Feedback Software Research Software Analytic Tools 131

UX Studio

MARCH 11, 2024

With over 17 years of experience as a designer, he primarily assists others in their career growth by providing thoughtful, concise tips and tricks, whether related to tools or any form of communication. Business understanding, effective communication and systems thinking. Dan is an active member on LinkedIn with over 30k followers.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

Userpilot

SEPTEMBER 15, 2022

Customer happiness dictates user loyalty based on how happy they are with your team or product. Customer happiness refers to the degree of satisfaction users have after interacting with your team and product. By developing customer loyalty, you can turn users into advocates who can help drive your product’s growth.

Feedback Software 70

Feedback Software Analytic Tools Customer Feedback User Testing 70

Intercom, Inc.

JULY 11, 2019

But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. Since 2010, he’s helped the company grow to more than 40,000 customers and helped scale the support team to more than 500 employees to assist those users. Short on time?

Customer Experience 188

Customer Experience User Testing Research Software Customer Feedback 188

Intercom, Inc.

SEPTEMBER 30, 2021

Despite her mother’s experience and prestige as a tenured faculty member at a major medical center, she felt the mental health systems weren’t putting the family at the center of their care, dismissing a lot of her insights and concerns. 12 tips for sending kids back to school amid COVID-19. Caught your interest? Rebecca: Yeah.

Research Software 223

Research Software Feedback Software Data Visualization Artificial Inteligence 223

Modus Create

JULY 1, 2020

I had been taking 2 Aleve each day (1 morning, 1 evening) because I had been developing arthritis in my hands. I could barely sit down in a chair from a standing position, or get in bed or roll over once in. My immune system is so strong that my immune system attacks my healthy cells. So they had me take another.

Reporting Tools 98

Reporting Tools Systems Review Software Review Technical Review 98

Userpilot

MARCH 22, 2021

TL; DR. Product marketing is different compared to general marketing in that product marketing teams know all the technical details of your SaaS product and communicates it through launch, feature announcements, white papers, and other mediums. Every one of these aspects can be systemized using a platform like Userpilot.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Business Acumen Institute

FEBRUARY 19, 2019

These folks are generally positive and congenial and often fun to be around. How do you train teams in influence intelligence? Regularly review and monitor progress in each area with employees. The key attributes of this discipline include: Build and join teams to drive important initiatives. Positivity.

Weak Development Team 40

Weak Development Team Systems Review Feedback Software Reporting Tools 40

Business Acumen Institute

FEBRUARY 19, 2019

These folks are generally positive and congenial and often fun to be around. How do you train teams in influence intelligence? Regularly review and monitor progress in each area with employees. The key attributes of this discipline include: Build and join teams to drive important initiatives. Positivity.

Weak Development Team 40

Weak Development Team Systems Review Feedback Software Reporting Tools 40

Userpilot

JULY 13, 2021

Given how much time and money you’re spending developing new product features, it would be a great shame to have nobody want to use them. Many SaaS products have complex internal systems which are not immediately intuitive to use for new employees. Paying a team of salaried support staff gets expensive quickly.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

PMLesson's Ace the PM Interview

MAY 18, 2020

Preparing for the Coding Challenge: Review the basics. If you can, look up the recruiter on LinkedIn beforehand and check for anything you two have in common - be positively memorable. Some real-life examples of these (per Glassdoor) are: Home Depot : Create a recommendation system based on in-house data.

Data Visualization 52

Data Visualization Technical Review Software Review Systems Review 52

Usersnap

MARCH 6, 2019

There are many instances where the process of asking for feedback has actually deterred customers or prompted them to submit bad reviews out of annoyance. This approach is informal and renders quick results, both for the customer and support team. Instantly connect a customer to a developer or technician. Time-consuming.

User Testing 66

User Testing Customer Feedback Feedback Software Customer Experience 66

Atlassian

FEBRUARY 3, 2022

Subscribe to Work Life Get stories about tech and teams in your inbox Subscribe. In 1988, Hewlett Packard (HP) conducted an internal review of their software development processes and set a target to improve their code quality tenfold. Create a code review checklist. Introduce code review metrics. Related Article.

Software Review 111

Software Review Technical Review Systems Review Feedback Software 111

Imaginary Cloud - Design

JULY 2, 2020

As the Lead Designer at Imaginary Cloud , I conduct most of the interviews for design positions. It is not that those books are bad. In a time when there was very little acknowledgment about the importance and the role of design, when design was mainly done by developers and with very little user awareness. Why is that?

Books 52

Books Technical Review Research Software Data Visualization 52

Userpilot

JANUARY 19, 2021

The more engaged customers move along the user journey the more likely they are to recommend your app (drive WOM), leave positive reviews, and upgrade to a higher plan (expansion revenue). You should be basing your customer engagement on that activity to gain insights and develop strategies to increase that engagement.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Customer Experience 98

Product Talk

APRIL 3, 2024

Customer interviews are one of the most impactful activities a product team can do. Customer interviews are one of the most impactful activities a product team can do. Customer Interviews Help Us Understand Our Customers’ Goals, Context, and Unmet Needs I recommend product teams interview customers at least weekly.

User Testing 165

User Testing Customer Experience Customer Feedback User Friction 165

nulab

SEPTEMBER 2, 2022

But even in those cases, offboarding can be an opportunity to turn a potentially negative situation into a positive one. Being supportive can prevent hard feelings and ensure the departing employee remains a positive ambassador for the company. Top tip : for best results, put some careful thought into the questions you ask.).

Weak Development Team 104

Weak Development Team Software Review Feedback Software Document 104

Product Innovation Educators

DECEMBER 2, 2019

Organizations are developing robust data science capabilities, adding the role of “data scientist” to their ranks. You have to consider edge cases and problems that might occur if the software makes a bad recommendation or data is missing. Engineering teams tend to understand a lot about the application and who is using it.

Data Visualization 12

Data Visualization Weak Development Team Analytic Tools Software Review 12

Alchemer Mobile

MARCH 18, 2021

Almost all apps experienced significant change in their DAU due to COVID-19. During the webinar, you can engage with Team Apptentive by chatting along, I hope you do that. The team will let you know if you are the winner, and we’ll connect with you to get your information so we can send you a prize. Transcript.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

UX Studio

SEPTEMBER 6, 2023

Now, in this article, we’re sharing with you the tips we collected during years of hard work. By keeping these tips in mind, you’ll be ahead of the game when cooking up your next research plan. But when we worked on B2B products, we realized there was a bigger gap between users and the product teams.

User Testing 59

User Testing Customer Feedback Research Software B2B 59

Alchemer Mobile

FEBRUARY 2, 2021

According to an InMobi survey , the number one challenge facing app developers today isn’t design or development. The bad news? You don’t need a big budget or a dedicated marketing team to market your app. Now it’s time to put your app and positioning to the test. It’s marketing. The good news?

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Intercom, Inc.

DECEMBER 2, 2021

Previously hosted by Jamie Osler , a Senior Product Engineer at Intercom for over seven years, it’s now up to Principal Systems Engineer Brian Scanlan to pick up the baton and keep the chats going. The core of algorithms and systems is data models. The legal team isn’t there to slow R&D down. That is an ambiguous problem.

Engineering 178

Engineering Presentation Technical Review Systems Review 178

Userpilot

FEBRUARY 26, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. No Free Trial : Most SaaS product teams might want to experiment with a tool before swiping a card for it. It’s so easy to create custom segments and send branded feature tips. Let’s get started!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

The Product Coalition

JANUARY 12, 2020

So I decided to write a complete guide on getting your team from where they are, to fully using OKRs in 30 days. How to have meetings with the team, what to cover, how to get low performing teams back on track and then how to persuade everyone in the company to use them too. I also make sure to cover the more human elements.

Weak Development Team 78

Weak Development Team Research Software Onboarding KPIs Customer Experience 78

PMLesson's Ace the PM Interview

FEBRUARY 25, 2022

Creating a concise, specific, and relevant front end developer resume is key to landing your next job in tech. For front-end developers, it is important to craft your resume in a way that highlights your skills, experience and programming language knowledge. We created this guide for both junior and senior front-end developers.

Weak Development Team 52

Weak Development Team Development Certifications User Testing 52

Userpilot

JANUARY 18, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Contextual Communication : Delivers tailored messages to users based on their actions, position within the app, or specific milestones, ensuring timely and relevant engagement. Userlane boasts of some great reviews on G2.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

JANUARY 18, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Contextual Communication : Delivers tailored messages to users based on their actions, position within the app, or specific milestones, ensuring timely and relevant engagement. Userlane boasts of some great reviews on G2.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

MAY 8, 2023

To assist you in making an informed decision, we have prepared a comprehensive analysis of three tools – Appcues, Usetiful, and Userpilot – which delves deeper into their functionalities, use cases, advantages, and disadvantages than what is typically available on review sites. So let’s delve into the details!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JUNE 22, 2023

In this article, we will learn how to effectively reduce the load on your customer support team with 11 effective tactics. TL;DR Product complexity, new features and updates , and poor onboarding can lead to high customer support loads. Use customer support tools to reduce your support team’s need for human intervention.

Analytic Tools 71

Analytic Tools Feedback Software Customer Experience Data Visualization 71