ProductPlan

MAY 3, 2023

While this sometimes makes sense for our products—prioritizing net new functionality or fixing bugs over improving issues with palatable workarounds—this mentality really sets us back with our internal tools and processes. Your business is more than just the product on a shelf or in an app store, it’s the entire operation.

Analytic Tools 67

Analytic Tools Research Software Feedback Software Data Visualization 67

Userpilot

DECEMBER 13, 2023

According to Jamie Levy, the main tenets of a UX strategy are business strategy, value innovation, validated user research , and frictionless UX. The plan, often depicted in a UX roadmap, outlines the work necessary to achieve the goals. Include the desired outcomes in the roadmap along with who will realize them and roughly when.

Research Software 85

Research Software Analytic Tools Feedback Software User Testing 85

Alchemer Mobile

APRIL 14, 2021

Media and Entertainment apps played a critical role in helping us get through 2020. While the world around us shifted in response to the pandemic, consumers turned to media apps as an outlet to stay informed, connect with loved ones, decompress, and even have some laughs. Technology (media creation, connectivity, etc.).

Feedback Software 246

Feedback Software Research Software Technical Review User Testing 246

Userpilot

DECEMBER 12, 2023

Want to learn how to create a robust UX roadmap for your UX team ? We also discuss the benefits of UX roadmaps, present different types, and share top tips for building them. TL;DR UX roadmap is a strategic plan outlining UX initiatives and guiding the UX design process. What is a UX roadmap? Let’s dive in!

Roadmap 92

Roadmap Customer Experience UX Product Research 92

Intercom, Inc.

NOVEMBER 3, 2022

Natasha Ratanshi-Stein is the founder of Surfboard , a software company that offers scheduling tooling for customer support teams. Whether you’re fully remote or not, setting up the right tools and processes will help you manage your team collaboratively and productively without resorting to intrusive surveillance.

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

The Product Coalition

MARCH 8, 2024

Think of digital transformation strategies as your roadmap to success in the digital age. They involve integrating digital technologies and processes into every aspect of your business, from operations to customer interactions. IT department They play a crucial role in selecting, implementing, and managing the technology solutions.

Enterprise 124

Enterprise Research Software Feedback Software Strategy 124

Userpilot

APRIL 27, 2021

Companies need a stack of SaaS onboarding tools to create personalized experiences and bring users to their “Aha! They needed a combination of their own product for personalized video onboarding, Intercom for email automation, a tool for customer segmentation, and another tool to measure the results.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Alchemer Mobile

NOVEMBER 8, 2022

Yet, research indicates 67 percent of respondents who leave feedback in a mobile app never receive a response from the company. . ” Indeed, many companies struggle to follow-up on specific customer feedback because of resource or technology constraints. .” Closing the customer feedback loop. Fast and Easy Migration.

Product Research 244

Product Research User Testing Feedback Software Feedback Loop 244

ProductPlan

MARCH 21, 2024

We get it–your days are packed with roadmap review meetings, brainstorming sessions, and making (what sometimes feels like) too many PowerPoint presentations. We’ve been crunching the numbers, analyzing the trends, and distilling them into bite-sized insights so that you can have the tools you need to thrive as a product leader.

Reporting Tools 100

Reporting Tools Data Visualization Research Software Feedback Software 100

The Product Coalition

FEBRUARY 24, 2021

Today’s rapidly evolving tech landscape favors short feedback loops and requires roadmap flexibility to pivot and solve customers’ most pressing problems as they arise. instead, carefully chosen tools and processes help PMs and their teams gain efficiency. But no one can achieve such compressed time cycles just by working harder?—?instead,

Research Software 92

Research Software Feedback Software Technical Review Software Review 92

ProductPlan

FEBRUARY 1, 2023

But for enterprise product teams, the most common area where that opportunity and reality clash is roadmapping. While common processes and templates should be the lifeblood of any effective enterprise operation, 50% of large product teams (those with 50+ members) cite keeping roadmaps and processes consistent as their top growing pain.

Roadmap 52

Roadmap Feedback Software Research Software Product Research 52

The Product Coalition

NOVEMBER 17, 2021

So you’ve decided that mobile is important for your product but now you’re faced with the choice between whether to build a native app, build a mobile web app or make your existing web app more responsive. servers, cloud) and your users interact with your app through their mobile device’s web browser. How you can do this?

Research Software 170

Research Software Analytic Tools Customer Experience User Testing 170

ProductPlan

JANUARY 7, 2022

Markets and technologies change. Here’s how we define it in ProductPlan’s eBook, 100+ Product Management Terms You Should Know: Digital transformation refers to a company’s move to digital solutions to improve its operations or products. Setting up digital communications tools to enable remote work.

Analytic Tools 84

Analytic Tools Research Software Data Visualization Product Research 84

The Product Coalition

FEBRUARY 15, 2024

Imagine a tool that not only automates tasks but also learns, adapts, and innovates — genAI development company, a technology that is already capturing significant attention. IT and cybersecurity In IT and cybersecurity, Generative AI enhances threat detection and software development processes.

Generative AI 108

Generative AI Data Visualization Reporting Tools Research Software 108

UX Studio: Product Management

JUNE 29, 2021

Recently, one of these topics was to communicate research insights in a better way. . That is why in this blog post we gathered our learnings about how to communicate research results better. We will also focus on methods of continuous dissemination of research insights. We like to think of a digital product as a living thing.

Data Visualization 122

Data Visualization User Testing Research Software Customer Feedback 122

Userpilot

FEBRUARY 4, 2022

If you ask any sales rep, they’ll all tell you the same thing: the SaaS sales process is absolutely grueling! Today, we’re going to walk you through the top techniques you should implement into your SaaS sales strategy. SaaS sales can be broken down into three models: self-service, transactional, and enterprise.

Feedback Software 95

Feedback Software Research Software Reporting Tools Onboarding KPIs 95

Userpilot

AUGUST 11, 2022

Creating a minimum-viable onboarding process with in-app guidance. Educating customers with in-app help and improving customer experience. Personalize in-app experiences based on specific segments and in-app behavior. Conduct in-app microsurveys and NPS surveys for quantitative and qualitative research.

Feedback Software 94

Feedback Software Research Software Analytic Tools User Testing 94

Userpilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? Userpilot is a growth platform with advanced feedback and analytics functionality. A product team structure is how a business organizes the product team to best support software development. Book the demo to see how it can support your product team structure.

Analytic Tools 83

Analytic Tools Feedback Software Research Software Product Research 83

The Product Coalition

OCTOBER 5, 2020

It’s Product Roadmap Building Time Again! The end of 2020 is nearing and it’s product roadmap building time again?—?at To make that process as worthwhile as possible, adhering to the following seven product roadmap first principles has proven beneficial in my experience. The classic quote from Lewis Carroll works here, too.)

Roadmap 120

Roadmap Customer Experience Research Software User Testing 120

Userpilot

APRIL 28, 2022

What is the opportunity solution tree? This article covers Teresa’s Torres famous opportunity solution tree method for continuous discovery and steps to build one. The OST is a visual aid illustrating the interdependencies between the desired outcome, opportunities, solutions, and the experiments needed to validate the solutions.

Research Software 90

Research Software Feedback Software Analytic Tools Product Research 90

UX Studio

JUNE 30, 2023

We deliver impactful, user-friend, and unique solutions for ambitious ideas. USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

ProductPlan

JANUARY 19, 2022

But those inspired ideas can’t go straight onto the roadmap. For example, they can do this through research and weighing the idea against other items already on the roadmap. Do not let your product leader see any of the following on your roadmap. A great idea alone can’t earn a spot on a product roadmap.

Roadmap 76

Roadmap Research Software Technical Review Software Review 76

Userpilot

JANUARY 16, 2024

A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios. TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.),

ChatGPT 90

ChatGPT Data Visualization Onboarding KPIs Research Software 90

ProductPlan

DECEMBER 6, 2021

In the broadest sense, digital transformation refers to an organization’s migration to digital solutions to improve its products or operations. Example: Replacing the old process of employees saving files on their computers with a new cloud-based file management solution. At that time, client-side software was the norm.

Research Software 52

Research Software Data Visualization Customer Experience Download 52

The Product Coalition

OCTOBER 19, 2020

Companies can slash operations costs because they no longer have to account for infrastructure, office space, seat costs and technology for the new team. i) Internal contacts in talent pools Companies with contacts in existing talent pools may choose to directly recruit, without a third party present.

Research Software 89

Research Software Technical Review Development User Testing 89

Userpilot

AUGUST 23, 2023

This change has been primarily driven by increased access to analytics tools like Userpilot that help businesses achieve product growth. Product analysts research to find market trends, collect and analyze data, track and assess product performance , understand product requirements, and report insights to stakeholders.

Data Visualization 82

Data Visualization Reporting Tools Analytic Tools Research Software 82

Mind the Product

JANUARY 21, 2020

One of the rare people who’s seen our world from all sides – Chris has been a developer, designer, researcher and product manager – he came on the show to share practical and implementable advice on how to move from intentions to actions. Tools for measuring your carbon impact. Influencing your vendors. normative.io.

Product Research 124

Product Research Research Software Roadmap Government 124

The Product Coalition

SEPTEMBER 29, 2022

It has been used for decades even by some Fortune 500 technology companies. We use it in our everyday lives, but using it to build a technology product today — you have to think again. The innovation roadmap In the typical innovation-friendly method. A good tool we can use to study that is the Nir Eyal’s hook framework.

Feedback Software 106

Feedback Software Research Software User Testing Technical Review 106

Userpilot

JUNE 29, 2023

There’s an important distinction between documentation intended for your end users, and the more technical docs leveraged by developers and software architects. There are many fantastic examples to draw from across the SaaS marketplace. They can refer to the documentation to find solutions quickly. User manuals.

Document 85

Document Analytic Tools Feedback Software User Testing 85

Alchemer Mobile

MAY 10, 2022

From adding features to modifying the user interface, the directions you can take your mobile app are endless. If you have the right feedback , you can focus on product improvements that will make your customers feel heard and improve their experience with your app. Focus on in-app feedback.

User Testing 260

User Testing Customer Feedback Customer Experience Feedback Software 260

The Product Coalition

FEBRUARY 12, 2024

I worked in healthcare technology at the time. I made it no longer than three minutes into the presentation and got this subtle feeling that the team was unprepared. I’ve reviewed roadmaps for hundreds of different products. I’ve participated in more roadmap review meetings than I can remember. Why was this prioritized?”

Technical Review 116

Technical Review User Testing Product Research Customer Feedback 116

Intercom, Inc.

JUNE 9, 2022

Our VP of Product Design, Emmet Connolly joined us to explain more about this series and what our principles mean to us , and VP Research and Data Science Karen Church ‘s take on delivering outcomes, not outputs. In today’s episode, we’re covering two principles. Looking for a little more? Who is joining us today?

Feedback Software 138

Feedback Software Research Software User Testing Customer Experience 138

Alchemer Mobile

NOVEMBER 12, 2020

Create a research hub. consumer insights team’s book and create a large research hub to share data across departments. Creating a research hub of sorts or one central place to put all of your consumer insights and customer data will make this easier for everyone to collaborate and put customer needs first. Be flexible.

Research Software 246

Research Software Data Visualization Product Research User Testing 246

Product Talk

FEBRUARY 7, 2024

It’s not just about training people to conduct interviews , use opportunity solution trees , or test assumptions —though those are all important activities—it’s also about convincing them of the value of these activities and getting the people they work with on board as well. Click the image to see a larger version.

Product Research 235

Product Research Reporting Tools User Testing Research Software 235

ProductPlan

OCTOBER 10, 2019

As a product manager who now sits on the other side of the table as an executive, I’ve had lots of experience both presenting executive-facing roadmaps and receiving those presentations. I understand how much thought (and possibly anxiety) goes into these roadmap presentations. Another key mistake: over optimism.

Presentation 61

Presentation Roadmap Data Visualization Technical Review 61

ProductPlan

SEPTEMBER 13, 2022

Industry veterans and startups quickly try to stand out in an already clustered SaaS market. Effective product teams position their solutions as market leaders. This requires targeted, in-depth user research. Moreover, it creates a roadmap to expanding into similar segments. Make it easier in a clustered SaaS market.

Feedback Software 52

Feedback Software Research Software Differentiation Product Research 52

Userpilot

AUGUST 23, 2023

Collect data for customer insights from customer feedback , the customer support team, in-app user click tracking , and analytics. Use your persona research to map out the journey phases for each segment at all customer touchpoints. Use in-app widgets to provide an option for users to give passive feedback.

Customer Experience 76

Customer Experience User Testing Customer Feedback Feedback Software 76