UX Planet

JANUARY 4, 2024

As I reflect on my unique professional journey, I find myself at a juncture where the roles of Design Strategist and Product Manager converge, unveiling the potential for a powerful synergy. When I later transitioned into a Product Manager role, this customer-centric approach became invaluable.

Strategy 87

Strategy User Friction User Testing Research Software 87

The Product Coalition

AUGUST 3, 2023

How to Achieve Success in Your Product Strategy In today’s rapidly evolving market, having a clear product vision and a well-defined strategy is essential for the success of any tech product. A compelling product vision is a guiding light, providing direction and purpose to the development process.

Vision 122

Vision Product Research User Testing Roadmap 122

Alchemer Mobile

AUGUST 27, 2020

If we’ve learned anything in 2020, it’s that flexibility is key to being a strong product manager – especially when it comes to the mobile experience. Customer behaviors and preferences are shifting daily – as are their emotions. likely starting as an engineer and moving into mobile product management).

User Testing 246

User Testing Product Research Feedback Software Data Visualization 246

Lenny Rachitsky

APRIL 9, 2024

As I often do when thinking about a question, I ran a poll on Twitter and LinkedIn asking which core skills of product management folks think are most likely to be impacted/replaced by AI. Here’s the day-to-day product-shaping work of a PM, and how I believe AI will impact it: 1.

Data Visualization 117

Data Visualization ChatGPT Research Software Product Management 117

Ronke PM

OCTOBER 5, 2023

Table of Contents What is customer-centricity? Essential customer experiences to consider. Final thoughts Those products that have changed us and made our lives easier, or even enhanced humanity, have that impact and reach because the people who built those products emphasize customer-centricity above all else.

User Testing 52

User Testing User Friction Customer Feedback Customer Experience 52

Userpilot

NOVEMBER 23, 2023

To be a kick-ass product manager , you need a very diverse skill set. This article explores both hard and soft skills that product managers need in their everyday work, so if you’re curious to learn more, dive right in. PMs need to know how to use product analytics tools to gain actionable insights.

Analytic Tools 82

Analytic Tools Research Software Data Visualization Product Research 82

Alchemer Mobile

DECEMBER 6, 2018

On December 5, 2018, we hosted a webinar on how product managers can better understand their customers. Product leaders constantly strive to improve their products to drive greater engagement, grow revenue, and delight customers. Every customer voice matters. Feedback is about people, not users.

User Testing 170

User Testing Product Research Customer Feedback User Friction 170

Ronke PM

MARCH 26, 2024

After all, the partner teams build products, not the product manager alone. Many attributes contribute to a polished product leader, but one of the key traits is conflict resolution. Product management is inherently awe-inspiring. Aligning early allows us to influence their roadmap and avoid surprises.

Weak Development Team 59

Weak Development Team User Testing Product Management Product Manager 59

Userpilot

JANUARY 14, 2024

Are you thinking of a career in product management and wondering what the product manager career path looks like? In particular, we look at: What the product manager’s role involves Their main responsibilities Common product management positions Tips on how to advance your PM career Let’s dive in.

Data Visualization 91

Data Visualization Analytic Tools Research Software Feedback Software 91

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 83

ChatGPT Data Visualization Onboarding KPIs Research Software 83

The Product Coalition

AUGUST 12, 2023

One pillar of product management is the user experience. Design is a conversation between the designer and the user, with Gestalt principles acting as the grammar that helps convey meaning.” The way users perceive and interact with a product influences their overall experience.

Product Management 110

Product Management Product Manager User Friction Management 110

Userpilot

JANUARY 15, 2024

The roadmap to becoming a UI/UX designer is less about following a strict path and more about embracing a mindset of continuous learning. Let’s review the UI/UX roadmap, what UI and UX are, and how you can get into this career path. TL;DR UX design aims to create meaningful, relevant experiences for users.

Research Software 77

Research Software User Testing Feedback Software UX 77

The Product Coalition

APRIL 24, 2023

A customer feedback repository is the place you keep all your feedback data. What is a customer feedback repository? A feedback repository is a central location where product teams can collect and organize customer feedback. Gathering customer feedback is crucial for creating successful products.

Feedback Software 102

Feedback Software Analytic Tools User Testing Customer Feedback 102

The Product Coalition

MARCH 8, 2023

I picked this headline ‘Mistakes That Every Newbie Product Manager Made’ but please don’t feel bad, because even experienced PMs do these mistakes. Not knowing the difference between ‘Customer’ and ‘User’ by airfocus Most of the time, these two people will be different. But, let’s be honest, which one of us didn’t?

User Testing 88

User Testing Product Management Product Manager User Friction 88

Product Management University

OCTOBER 16, 2023

Even more strategic when customers use both, right? Beyond a healthier balance sheet, why do your target customers care about cash flow relative to their big picture strategy? 80% of your value story is built around things customers do and why they do it, not your products. There’s still something missing though.

Positioning 147

Positioning Product Research User Friction Differentiation 147

Alchemer Mobile

JULY 21, 2020

In the banking and financial industry , the best place to gather customer feedback is typically in the app stores. This indirect and difficult-to-track method used to be the primary way Alkami clients listened to and engaged with their mobile customers. ” – Jason Pace, Senior Product Manager at Alkami.

Feedback Software 130

Feedback Software Product Research Roadmap Customer Feedback 130

Product Talk

SEPTEMBER 20, 2023

And while opportunity solution trees have become increasingly common among product teams, there’s still plenty of room for customization, both in the way you set up your trees and the tools you use to build them. The product team at Going includes product management, product design, UX research, and a flight experts team.

Data Visualization 248

Data Visualization Analytic Tools Research Software Product Research 248

Userpilot

SEPTEMBER 14, 2023

What are the different types of product managers? We also look at the levels of seniority among product managers as well as the skills they need to lead successful teams and build products that delight customers. The types of product managers differ in focus and required skills.

Research Software 84

Research Software Analytic Tools Feedback Software Product Research 84

Userpilot

JULY 18, 2023

What does a product manager do? We look at: 7 key responsibilities of product managers. Different kinds of product manager roles. Qualities of a good product manager. TL;DR A product manager is in charge of the entire product lifecycle. How to start your PM career.

Data Visualization 80

Data Visualization Product Research User Testing Onboarding KPIs 80

Userpilot

JANUARY 11, 2024

What are the 10 Dysfunctions of Product Management? In short, these are the 10 common problems that most product teams face, originally identified by Ben Foster and Rajesh Nerlikar in their best-seller Build What Matters. Solution : create an outcome-based roadmap by identifying customer needs and wants.

Data Visualization 99

Data Visualization Feedback Software Analytic Tools User Testing 99

The Product Coalition

NOVEMBER 4, 2020

Two friends share tools they learned from improv comedy to help you on your product journey By Becca Groner and Gabby Zilkha As product managers with improvisational comedy training, we’ve been surprised how often our improv skills have helped us be more effective in our roles. We hope they come in handy for you and your team.

Article 204

Article User Friction Product Management Product Manager 204

ProductPlan

JUNE 1, 2023

Added functionality, new capabilities, a more robust feature set…these are the talking points product marketers salivate over and executives search for on product roadmaps. But are you solving for actual customer problems? Where are product teams getting their feature ideas?

User Testing 83

User Testing User Friction Development Team Review Reporting Tools 83

Gainsight

MARCH 22, 2022

Sales and Marketing is to new customer bookings as Product Management and Customer Success (CS) is to the customer experience. Customers that achieve their business outcomes are more likely to continue to renew and expand. How do we ensure this alignment between CS and Product?

User Friction 52

User Friction Customer Experience User Testing Customer Feedback 52

Alchemer Mobile

AUGUST 31, 2023

Here’s why having a mobile app is crucial for driving e-commerce and enhancing customer engagement and retention for many businesses today. Elevating E-commerce: A Seamless Shopping Experience Imagine a customer’s journey from discovering your product to making a purchase.

Feedback Software 113

Feedback Software Analytic Tools User Testing Customer Feedback 113

The Product Coalition

DECEMBER 22, 2021

Add value to your team whilst getting to grips with software concepts If you’re coming to product management from a non-engineering background, there’ll be times during the first few months where you’ll feel lost. I prioritised creating a roadmap over the next few weeks. My favourite method is playing clips ??

Engineering 108

Engineering User Friction Product Research Product Management 108

Sachin Rekhi

FEBRUARY 16, 2020

Mastering the craft of product management is no easy task. I instead define a product manager as driving the vision, strategy, design, and execution of their product. It's equally important for product managers to think about each of these four dimensions as having a concrete set of deliverables.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

The Product Coalition

APRIL 3, 2023

Product Feedback Step-by-step guide with examples How do you handle product ideas from customers? You’re a SaaS business serious about building a product your customers love. That means that you add new functionality when your customers ask for it. customer calls , emails , Slack , or something else.

Feedback Software 115

Feedback Software Customer Feedback User Testing User Friction 115

The Product Guy

MAY 7, 2020

As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. . This article explores multiple aspects of product management. the Product Manager role is a rather recent phenomenon.

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

Userpilot

AUGUST 29, 2023

Product management is equal parts art and science – and it’s vital to the success of your SaaS. TL;DR Product management describes the continual process of overseeing the development of a product across its entire lifecycle. Product teams are staffed with various skilled professionals.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Research Software 87

Product Innovation Educators

JUNE 12, 2023

Tools for planning and executing product projects Today we are talking about the skills product managers need to grow their careers. Before joining Google, Neha worked as a Management Consultant at Essex Product Consulting, where she helped organizations build products. To help us, Neha Bansal is with us.

User Testing 93

User Testing Customer Feedback Customer Experience Product Management 93

Userpilot

NOVEMBER 20, 2023

However, the scoring and weighting are still subject to bias, and the process doesn’t always reflect customer needs. Finally, compare the scores and choose the features to include in the roadmap. Before you do so, however, validate them through user interviews, surveys , fake door tests , or prototype experiments.

Product Research 85

Product Research User Testing Customer Experience Research Software 85

The Product Coalition

MARCH 5, 2023

Once you get into a senior product manager role, one of your key responsibilities is to mentor and manage your junior product managers. It’s because I’m on a constant journey and still learning how to mentor and manage junior product managers. Create a 4-week onboarding schedule.

Weak Development Team 119

Weak Development Team Product Management Product Manager Management 119

Userpilot

JUNE 17, 2022

How can product managers align with sales teams to build product roadmaps that deliver on customers’ needs? Do you spend too much time thinking about past victories instead of focusing on future success as a product manager ? Customer support. Customer advisory boards.

B2B 52

B2B Data Visualization Roadmap Product Research 52

Product Innovation Educators

MAY 22, 2023

How product mangers can improve collaboration in cross-functional teams Today we are talking with Maziar Adl, the co-founder and CTO of Gocious, an organization that creates product roadmap management software. His answer intrigued me because it identified a clear pain point that isn’t getting enough attention.

Feedback Software 94

Feedback Software User Testing User Friction Customer Experience 94

The Product Coalition

MARCH 1, 2022

We’ve all heard the term “ customer-centric ” in the context of running a successful business, but what does it really mean? From one perspective, it’s about creating value for customers, delivering an effective product at a good price. This is where customer feedback for sales comes into play. No ifs, no buts.

Feedback Software 132

Feedback Software Customer Feedback User Testing Data Visualization 132

ProductPlan

FEBRUARY 8, 2022

Ask anyone in the technology world, “what is product management,” and you’ll get a fairly consistent answer. Ask this same cohort to define product operations—and how it differs from product management—and that consistency begins to fade. Many lack a clear picture of product operations’ role in general.

Data Visualization 99

Data Visualization Feedback Software Reporting Tools Research Software 99

Intercom, Inc.

MARCH 18, 2021

In previous episodes, we’ve talked about how customer feedback and cross-team collaboration play a crucial role in the features and updates we build here at Intercom. Or rather, two – conversation topics and custom reports. Orinna Weaver – Senior Product Marketing Manager. Rati Zvirawa – Product Manager.

Data Visualization 211

Data Visualization Reporting Tools User Testing Customer Feedback 211