Userpilot

AUGUST 14, 2023

Different types of bias in surveys can lead you towards false conclusions. Analyzing user sentiment is an essential step for all product developers and marketers to take. TL;DR Survey bias occurs when feedback deviates due to the influence of a surveyor or respondent leading to inaccurate feedback collection.

Product Research 93

Product Research Data Visualization User Testing Customer Feedback 93

Userpilot

MARCH 9, 2023

That’s exactly what we explore in our review. We also have a look at a couple of alternative tools that might give product managers more bang for their buck. TL;DR Pendo Free is the free plan offered by a well-known product adoption platform. The plan gives users access to product analytics. What is Pendo Free?

Data Visualization 98

Data Visualization Software Review Analytic Tools Feedback Software 98

UX Planet

MARCH 2, 2024

When I first began working on an AI project nearly a year ago, I frequently reflected on the process for developing GenAI products. Part 1: The need for Reevaluation If you have worked on the GenAI products/ features before or are just starting, you might find adopting a reverse engineering approach beneficial.

Product Research 62

Product Research Research Software User Testing Analytic Tools 62

The Product Coalition

JUNE 11, 2023

Here are some classics on product manager hiring along with value-added commentary. Research shows that unstructured interviews are only able to predict 14% of future job performance. Combining cognitive tests with structured interviews yields even better results. He also highlights the significance of product Spidey sense (#3).

Product Research 133

Product Research Technical Review Data Visualization Product Management 133

Split

MARCH 20, 2024

The release management process flow refers to the end-to-end workflow for a new software release across its entire lifecycle. This spans planning, development, testing, approval, deployment, release, and post-implementation support. What is the Release Management Process Flow?

Release Management 52

Release Management Reporting Tools Analytic Tools Feedback Software 52

TechEmpower - Product Management

OCTOBER 9, 2023

Enhancing Front-End Product Search We also developed a front-end search tool that revolutionized the way users search for products. While traditional search systems are bound by the constraints of keywords, fields, and specific taxonomies, this AI-powered tool embraces the concept of fuzzy searching.

Artificial Inteligence 138

Artificial Inteligence Generative AI Feedback Software Data Visualization 138

Product Talk

SEPTEMBER 1, 2021

Continuous discovery is more of a journey than a destination. If your sales team isn’t bought in, for example, they won’t want to sell your new product or feature. If your sales team isn’t bought in, for example, they won’t want to sell your new product or feature. Continuous discovery is more of a journey than a destination.

Product Research 219

Product Research User Testing Technical Review Data Visualization 219

Userpilot

MAY 2, 2024

It puts your product’s future at risk. In the article, we share 24 customer retention marketing tactics that will help you reduce churn and increase your product performance. TL;DR Customer retention refers to the strategies and tactics used to build strong customer relationships and encourage them to continue using the product.

Data Visualization 105

Data Visualization User Testing Customer Feedback Analytic Tools 105

Johanna Rothman

OCTOBER 2, 2023

” It depends on how your lifecycle manages feedback loops and learning, how collaborative the team is, and how much WIP the team has. Each Lifecycle Manages Feedback Loops Differently Brooks wrote the original version of The Mythical Man-Month in 1975, based on the 1960s IBM 360 project. That's why there's feedback.

Product Research 94

Product Research Customer Feedback Feedback Loop Feedback Software 94

Userpilot

AUGUST 26, 2022

User feedback is quantitative and qualitative data provided by customers about what they think about a product and how many of them feel the same way. User feedback enables you to collect responses from users who can provide unique insights on how to improve your product. What is user feedback?

Feedback Software 97

Feedback Software Customer Feedback User Testing Analytic Tools 97

The Product Coalition

JUNE 22, 2020

This article is part of a wider guide on how to establish a product discovery framework in your organization. Establishing a robust product discovery infrastructure at your organization gives you the freedom to focus more of your time on creating, analyzing, and testing customer insights.

Customer Experience 78

Customer Experience Product Research Data Visualization Embedded Analytics 78

Usersnap

JULY 16, 2021

Google’s tech alone didn’t build them into a top company; User Research matters too! Instead, research first helped Google emphasize user personalization. Keep reading for info on Google’s current user research. Marketing research at Google first compiled search rankings. Definitely not!

User Testing 84

User Testing Research Software Customer Feedback Feedback Software 84

The Product Coalition

DECEMBER 28, 2020

They have a number of strategic benefits… They deliver high quality and service due to the importance of the relationship to both organisations. capability development, networks, product innovation etc.) strategic advice, delivery assurance, capability development, introductions, references, innovation opportunities).

Feedback Software 176

Feedback Software Technical Review Technology Systems Review 176

Mironov Consulting

OCTOBER 19, 2022

Product management doesn’t run Engineering; Engineering runs Engineering. And at least in public, Engineering and Product leadership need to be shoulder-to-shoulder , actively supporting each other at every turn. But there are some engineering team configurations that I see as problematic.  So

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

Userpilot

SEPTEMBER 29, 2023

The product development process is part art, part science, and all important to the success of your SaaS. In this article, we've got a comprehensive review of the entire product development process. While product development describes the process of creating the product itself (i.e. Ready to get started?

User Testing 105

User Testing Feedback Software Research Software Product Research 105

The Product Coalition

JANUARY 27, 2024

I would like to thank Tremis Skeete, Executive Editor of Product Coalition, for his valuable contributions to this article's research, development, and writing. I also thank Product Coalition founder Jay Stansell, who has provided a collaborative product management education environment.

Analytic Tools 137

Analytic Tools Research Software Reporting Tools Software Review 137

The Product Coalition

NOVEMBER 23, 2023

Digital health, often known as virtual health, refers to technical advancements in healthcare that increase the ability to accurately detect and treat diseases, as well as the delivery of healthcare to patients. It is also critical to ensure that users are adequately taught to operate the system. What is digital health?

Research Software 107

Research Software Analytic Tools Reporting Tools Data Visualization 107

The Product Coalition

JANUARY 15, 2021

In Aug 2020, Google Play released the In-App Review API which lets app developers prompt users to submit Play Store ratings and reviews for the app without the inconvenience of navigating outside of the app or game. During the flow, the user has the ability to rate your app using the 1 to 5 star system and to add an optional comment.

Feedback Software 125

Feedback Software Systems Review Software Review Reporting Tools 125

Userpilot

MARCH 7, 2024

Analytics tools offer a competitive advantage for companies investing in prolonged product growth. Some of them include product analytics , web analytics, mobile analytics, and social media analytics. UXtweak is the best free user experience research platform. Userpilot is the product growth platform for user journey analytics.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Research Software 105

Agile Velocity

MAY 3, 2024

Agile Transformation: Agile Transformation refers to the process of transitioning an organization from traditional, hierarchical, and rigid ways of working to Agile methodologies and practices. Agile Implementation : Agile implementation refers to the tactical execution of Agile methodologies and practices within an organization.

Agile 81

Agile Data Visualization Feedback Software Reporting Tools 81

Userpilot

FEBRUARY 26, 2023

Product roadmaps and backlogs serve different purposes, and using the terms interchangeably (or incorrectly) can lead to confusion and misalignment among the product team and the wider organization. TLDR Understanding the difference between a product roadmap and a backlog is crucial for product managers.

Roadmap 98

Roadmap Product Research Research Software User Testing 98

Userpilot

OCTOBER 4, 2022

UX KPIs, or user experience key performance indicators, are essential numerical data points that are used to track, measure, and compare the experience users have with your SaaS product. So, if you’re a product manager looking to significantly improve your UX efforts and provide actionable insights to your UX team, read on!

Analytic Tools 105

Analytic Tools Research Software Feedback Software Data Visualization 105

Usersnap

APRIL 12, 2019

Google’s tech alone didn’t build them into a top company, User Research matters too! Instead, research first helped Google emphasize user personalization. Keep reading for info on Google’s current user research. Marketing research at Google first compiled search rankings. Definitely not!

User Testing 110

User Testing Research Software Customer Feedback Feedback Software 110

Modus Create

MAY 31, 2021

In the last article, “ How to Effectively Implement API Testing ,” we learned about the API implementation concepts and their best practices. This article focuses on the practical challenges we faced while testing APIs and their best possible solutions. Initial Setup of API Testing Automation. Test Coverage.

Reporting Tools 52

Reporting Tools User Testing Product Research Testing 52

UX Studio: Product Management

JULY 29, 2021

Knowing how to sell UX research is an important part of every UX researcher’s toolkit. I didn’t get into research to end up doing sales,” might you say. First, we’ll start by seeing how knowing how to sell research will help you in your UX journey. Sometimes you’ll even be the only researcher in the team.

Research Software 110

Research Software User Testing Product Research UX 110

Usersnap

FEBRUARY 23, 2022

In order to understand customer needs, get more customer feedback , and use it actionably, the rise and importance of SaaS product management within digital companies are “mooning” ??. SaaS product management is undoubtedly the engine that helps digital enterprises grow. What is SaaS Product Management?

Feedback Software 59

Feedback Software Research Software User Testing Systems Review 59

The Product Coalition

SEPTEMBER 28, 2023

But, as the Harvard Business Review points out, this rush can be dangerous. For instance, consider a software company established in the market with a leading product in its category. MVPs: The Ocean Liner Testing New Waters The “shortcut” suggestion has caused a buzz among the crew and passengers. The consequence?

Startups 123

Startups Feedback Software Technical Review Software Review 123

UX Planet

FEBRUARY 13, 2024

It’s now been over 10 years since I started a role where the first words uttered by a Product Owner towards me (upon meeting me for the first time) were: “Very nice to meet you, I just want you to do whatever I tell you to (when it comes to the product)”. Is the Production Artist role in the Design Process still a thing.

User Testing 77

User Testing Research Software Technical Review Systems Review 77

Userpilot

AUGUST 23, 2021

Even if you’ve got a pretty good handle on user sentiment with your product, harnessing it to transform negativity into positivity can be challenging. Detractors ( NPS 6 or lower) are customers who are unlikely to recommend your product to others due to low satisfaction with it. Also, in-app surveys (eg.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

UX Planet

FEBRUARY 1, 2024

Picture this: You’re a stakeholder in a company specializing in enterprise SaaS solutions, and your team is embarking on developing a new product. Imagine there are ten different types of users who will interact with your product, each with unique goals and ways of using the interface. The challenge?

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

Userpilot

JULY 9, 2021

What are the best product management books to add to your 2021 reading list? We’ve put together a list for you with a few staples from every product manager’s bookshelf and some new releases too. Product-Led Onboarding by Ramli John and Wes Bush is a new book about how to implement user onboarding for the ultimate customer retention.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Split

FEBRUARY 24, 2023

DORA stands for The DevOps Research and Assessment Team. After researching the opportunities of the DevOps practice, they put together a bulletproof way to track software development teams’ performance. Identified after surveying over 31,000 software people, they designed four very helpful DORA Metrics.

Research Software 94

Research Software Software Review Product Research User Testing 94

The Product Coalition

MAY 31, 2022

In the same way, the product north star must represent a point, a coordinate, which is unwavering and trustworthy. It is the vision you will use to navigate your product to success over the next five years. Without a north star, your product will not reach its destination. Not for the product team. Let’s make it real.

User Testing 117

User Testing Product Research Customer Feedback Systems Review 117

The Product Coalition

NOVEMBER 26, 2019

Managers and product managers are often frustrated by the apparent lack of care the development team is showing for the needs of the business. When a long-awaited product or feature finally launches, it often comes well short of the needs. For many organizations the solution is product management. The bigger context?—?users,

Onboarding KPIs 78

Onboarding KPIs Product Research Agile User Testing 78

The Product Coalition

JULY 20, 2022

Thinking about it the other day, I decided to make a non-exhaustive list of games I’ve played a lot that helped me shape my Product mind. The factories are leaving due to lack of educated workforce. The Product Manager is the spy trying to guess what the users want by asking questions with little to no clue on their needs.

Feedback Software 126

Feedback Software Product Research Product Management Product Manager 126

The Product Coalition

APRIL 5, 2020

Based on A True Story: A Website Usability Test with A Forensics and Cybersecurity Specialist The following article, while it’s based on true events?—?the How much will their products and services cost? For this interview, I use techniques I developed for conducting UX research focus groups. To put simply?—?how

Systems Review 78

Systems Review Software Review Research Software User Testing 78

Intercom, Inc.

NOVEMBER 24, 2020

Chris Jewitt is a Customer Success Manager at Klaus , the conversation review tool designed to help modern support teams measure and maintain the quality and consistency of their customer conversations. In the world of customer support, solutions to problems aren’t always immediate.

Feedback Software 118

Feedback Software Customer Experience User Testing Technical Review 118