Mixpanel

MARCH 16, 2023

Mixpanel’s core value has always been to unlock growth for digital products and the companies behind them. Yelp : Making product decisions faster Yelp’s Local Business team can get pretty busy. Sid Arora – Head of Data Products, Analytics, and Experimentation @ Yelp Read Yelp’s full customer story here.

Data Visualization 116

Data Visualization Analytic Tools Customer Experience User Testing 116

Product Management University

AUGUST 2, 2021

OK product management, what’s the plan? Let’s assume the product line you’ve acquired has complementary value to your existing portfolio. Differing opinions on which products or platforms are more strategic, especially if there’s overlap or redundancies with some products. Start here.

Product Management 130

Product Management Product Manager Weak Development Team Management 130

Intercom, Inc.

JANUARY 12, 2021

From premature optimization to over-engineering solutions for your product, it’s easy to get caught up in making technology decisions that slow you down instead of speeding you up. Microservices cause undifferentiated heavy lifting. Our teams wanted to build products, not maintain services. Copying hugely successful companies.

Technical Review 269

Technical Review Research Software Startups Data Visualization 269

Amplitude

NOVEMBER 17, 2020

Your work = the performance of the product. As a growth leader, you know the performance of a product looks more like this: Than it looks like this: Naming your data “key performance indicators” puts a lot of pressure on the team to meet performance levels that prove they are good at what they do. With KPIs, this story is personal.

Data Visualization 115

Data Visualization Customer Feedback Customer Experience Feedback Software 115

Intercom, Inc.

JANUARY 3, 2020

Some time ago, when chatbots were new and we were still forming our opinion on them, our SVP of Product Paul Adams wrote a blog post discussing their limitations. ” The key to this is to focus on specific outcomes. they only ever result in the same two to three outcomes)? It’s too vague.

Customer Experience 222

Customer Experience Messaging Naming Branding 222

Userpilot

SEPTEMBER 20, 2023

The eternal debate: product manager vs. project manager. In this article, we’re going to unpack the day-to-day activities of a product and project manager, describe the key areas of overlap and differences between these distinct roles, and, most importantly, cover how they can work together effectively. Check out a demo here.

Reporting Tools 103

Reporting Tools Customer Experience User Testing Research Software 103

Amplitude

APRIL 25, 2021

Today we’re launching Amplitude Recommend , a new personalization product that gives all digital companies the power to produce personalized experiences at scale; accelerating your roadmap by years, increasing conversion lift—often by double digits—and reducing the cost by millions.

Analytic Tools 113

Analytic Tools Engineering Feedback Software Data Visualization 113

Mind the Product

MAY 27, 2019

At ProductTank Montevideo (Mvd) we celebrated World Product Day earlier this month with a presentation from an awesome product leader, VP of Product Strategy at Rootstrap, Neville Reeves. Neville started with a “nine dots” exercise (you must link all nine dots using four straight lines or fewer, without lifting the pen).

Weak Development Team 112

Weak Development Team Vision Presentation Strategy 112

The Product Guy

JUNE 4, 2020

Guest Post by: Daniel de Repentigny (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Shobhit Chugh]. When you first start as a product manager at a startup, the routine can be jarring and exhausting. Product Managers. Unlike other disciplines, product management has very little actual work product.

Framework 127

Framework User Testing Customer Experience Reference 127

Gainsight

JUNE 15, 2023

Then, with a clear strategy and charter mapped out, you can prepare for lift off. Instead, consider what outcome you care about the most, and identify the single North Star metric you want to focus on. What leading indicator maps to that outcome? Starting small will set you up to scale more effectively.

Analytic Tools 59

Analytic Tools Data Visualization Onboarding KPIs Customer Feedback 59

Gainsight

MARCH 23, 2022

In the ideal world, you would release a product, it would be an instant hit, and customers would purchase it forever. Selling the most products and getting the best business outcomes starts with a smart approach to product lifecycle management. The Importance of Product Lifecycle Management.

Weak Development Team 91

Weak Development Team Customer Experience Customer Feedback Management 91

Ronke PM

FEBRUARY 26, 2023

You must be liked, trusted, and respected to be an effective product leader 2. Being a product leader is a humbling opportunity and a privilege as you build consequential products that will impact your customers' lives. Use your position to lift others up as others have done for you. Table of Contents 1.

Leadership 52

Leadership Development Team Review Technical Review Reporting Tools 52

ProductPlan

NOVEMBER 2, 2023

It’s tempting to think that customer feature requests are the best source for product ideas. Feature requests tell you what your customers think your product is missing. But overall you’d end up with a complicated product that is both harder to use and maintain. Here you can identify potential new ideas for your product.

User Testing 66

User Testing Customer Experience Customer Feedback Product Research 66

Gainsight

FEBRUARY 8, 2023

By Jake Ellis, Principal Product Evangelist, Gainsight From Alexa to ChatGPT, artificial intelligence (AI) has recently become a household name. Give Your CSMs Superpowers When customers hit roadblocks throughout their journey with a vendor, it’s critical for CSMs to proactively guide them to their desired outcomes.

Data Visualization 52

Data Visualization Artificial Inteligence Customer Feedback Analytic Tools 52

Mironov Consulting

DECEMBER 5, 2023

  But next year’s revenue is an outcome of the many things that we do as a company, and that each department does in support of those company-wide things.  ” I’m constantly talking with product leaders who have to build a next-year product plan without anything to hang it on. 

Data Visualization 78

Data Visualization Strategy Artificial Inteligence Weak Development Team 78

The Product Coalition

MARCH 5, 2018

Lessons on identity for a notoriously amorphous profession Product management is one of the most in-demand roles in tech. There are more Product Manager job openings than any other job in Glassdoor’s top 10 (other than Software Engineer). It led me to build our new product Mural and I wanted to share some of my takeaways.

Product Management 68

Product Management Product Manager Technical Review Data Visualization 68

Bryce York

MAY 9, 2021

Product snacks delivered fresh to your inbox. Send me product content. When designing an experiment, it’s best practice to set your success criteria upfront (so you don’t talk yourself into the outcome you want after the test ends). isn’t even possible for product experiments). Find the same content below.

Data Visualization 52

Data Visualization Product Research Testing Article 52

Intercom, Inc.

DECEMBER 2, 2020

With new learnings and challenges emerging almost daily, it may feel difficult to justify spending valuable time crafting principles and processes rather than features and products. Adding new revenue lines by building new products or extending functionality. So, how can you restore order to chaos? .

Engineering 152

Engineering Feedback Software User Testing Systems Review 152

bpma ProductHub

JULY 18, 2016

Here are two examples of decision making questions that effective decision makers might employ: Will the outcome of your decision matter in 10 minutes, 10 months, or 10 years? Over the past fifteen-plus years, Sarah has enjoyed roles in technology product development and IT project and program management leadership.

Reference 150

Reference Leadership Customer Experience Agile 150

Gainsight

AUGUST 4, 2023

Gainsight product experts, Karl Rumelhart, President, Products, Technology, and Global Operations, Jake Ellis, Principal Product Evangelist, and Shantan Reddy, Senior Product Manager sat down for a roundtable discussion on the impacts of generative AI on business software, and Customer Success (CS) in particular.

Generative AI 52

Generative AI Research Software Customer Experience Data Visualization 52

Intercom, Inc.

OCTOBER 31, 2018

Paulo Tavares leads the product onboarding team at OutSystems where his main goal is to help new customers make the most of their product during the trial phase and drive them towards purchase. Depending on the use case, the bot can then automatically send the most relevant product tutorials.

Customer Experience 128

Customer Experience User Testing Marketing Books 128

BrainMates

JANUARY 31, 2022

As a product leader you might not have thought about it, but the qualities you seek in a high-performing product team sound somewhat similar to those in use everyday by working parents. So as a product leader, what can you do? Want more great product reads? 1] [link]. [2] 2] [link]. [3] 3] [link]. [4] 4] [link]. [5]

Analytic Tools 98

Analytic Tools Technical Review Reporting Tools Customer Experience 98

The Product Coalition

DECEMBER 23, 2023

By Tremis Skeete for Product Coalition In today’s modern “post-pandemic” world where we all know at least one person who works from home or anywhere they choose — there’s an ironic yet curious idea going around. By the time the pandemic ended in 2023, people adapted to remote ways of working and achieved great levels of productivity.

Fractional CTO 118

Fractional CTO User Testing Research Software Reporting Tools 118

Sachin Rekhi

DECEMBER 6, 2016

One of the critical responsibilities of product managers is driving the overall execution of their product. Relentless execution will ultimately determine whether you'll be able to make your product vision a reality. Today I wanted to provide a complete picture of a modern project management process for product managers.

Artificial Inteligence 110

Artificial Inteligence User Testing Product Management Product Manager 110

People-First Product Leadership

DECEMBER 20, 2023

Part 3 brings together the Product specific Vision, Roadmap and Goals. Product Vision puts a company’s Vision and Mission into action The Product Vision ensures the Roadmap reflects the priorities which matter the most to the company’s customers and to the company. What have you achieved over the last year?

Vision 52

Vision Roadmap Onboarding KPIs Customer Experience 52

Mixpanel

DECEMBER 21, 2022

Here are five questions you can ask yourself that will materially increase your ability to mitigate the effects of your own biases in data-informed product development. In product development, attachment often takes the form of fixating on specific results within specific timelines in order to keep your product or business afloat.

Analytic Tools 122

Analytic Tools Data Visualization Customer Experience Reporting Tools 122

Intercom, Inc.

MAY 13, 2019

That’s a lot of heavy lifting for just a few bits of text. Content problems vs product problems. Without content, your onboarding would be a bunch of empty boxes and arrows on top of your product. Without content, your onboarding would be a bunch of empty boxes and arrows on top of your product.

User Testing 171

User Testing Customer Experience Research Software Product Research 171

ProductPlan

NOVEMBER 2, 2023

It’s tempting to think that customer feature requests are the best source for product ideas. Feature requests tell you what your customers think your product is missing. But overall you’d end up with a complicated product that is both harder to use and maintain. Here you can identify potential new ideas for your product.

User Testing 40

User Testing Customer Experience Customer Feedback Feedback Software 40

The Product Coalition

JANUARY 2, 2022

Product leaders and CEOs tend to have complicated relationships because of the obvious overlap in their responsibilities. Managing your CEO is one of the most important skills that you can master as a product leader. If you don’t do that, your connection with them could suffer, and you might get frustrated as a product leader.

Management 133

Management Management Research Software Product Research 133

Gainsight

JUNE 17, 2022

If you’re considering implementing—or have already implemented—a product-led growth (PLG) strategy, one of the first things you should determine are the metrics you’ll need to measure success. . Here’s how to pick out the perfect metrics for product-led growth. . How do product-led strategies contribute to business growth? .

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Research Software 52

Amplitude

AUGUST 3, 2020

Implementing great product analytics requires product and engineering teams to work together. They align on target product outcomes, define an event taxonomy to measure those outcomes, and instrument tracking code. It’s a consistent responsibility that grows in scope the more you iterate on your product.

Analytic Tools 72

Analytic Tools Customer Experience Events Engineering 72

eG Innovations

JANUARY 4, 2022

Arun Aravamudhan is the Head of APM, Cloud, and Containers at eG Innovations and has been developing our APM product capabilities according to market demands and customer requirements. What they really care about are the outcomes that these tools can provide.” The first three results in this chart are not much of a surprise.

Product Research 52

Product Research Data Visualization Reporting Tools Research Software 52

Intercom, Inc.

OCTOBER 13, 2021

Ask five product managers what they do and they’ll likely give you five radically different answers. There’s a massive disparity in how people approach the role of a PM, depending on where they’re working, the products they’re developing, or even the culture of the company. Naturally, this presents many challenges.

Product Management 118

Product Management Product Manager Management Management 118

The Product Coalition

JANUARY 5, 2023

Every product has a dark period and sometimes several. Dark periods are when a product team knows what to design and develop and go about doing it, but the work has yet to be exposed to users in any significant way. Product dark periods are when a product team’s commitment and culture are tested. Why a feature matters.

Customer Experience 117

Customer Experience Weak Development Team User Testing Customer Feedback 117

Gainsight

OCTOBER 10, 2023

Stuck on an outline for a learning path about a new product feature? What outcomes are your customers expecting? Let your existing customers know that there’s new training available to them that will help maximize their knowledge of your product, as well as to promote any feature upgrades that they may not be currently using.

Education 52

Education User Testing Reporting Tools Data Visualization 52

The Product Coalition

JUNE 10, 2019

But don’t expect an immediate lift in sales or conversions. Here’s why: As mentioned above, data analysis is about using an existing dataset to create a model to predict an outcome. Just simply looking at who someone is or where they are searching from may not be enough to result in a noticeable sales lift.

Data Visualization 60

Data Visualization Artificial Inteligence Customer Experience User Testing 60

ProductPlan

OCTOBER 12, 2021

The secret to product planning starts with “why.” ” In some cases, product planning focuses on what we’re building, completing, and what’s up next. To unlock the secret to product planning, product professionals need to develop a clear product vision. Putting Vision into Context.

Vision 52

Vision Customer Experience Roadmap Finance 52