Userpilot

AUGUST 11, 2022

Creating a minimum-viable onboarding process with in-app guidance. Educating customers with in-app help and improving customer experience. Personalize in-app experiences based on specific segments and in-app behavior. Conduct in-app microsurveys and NPS surveys for quantitative and qualitative research.

Feedback Software 98

Feedback Software Research Software Analytic Tools User Testing 98

Userpilot

FEBRUARY 4, 2023

Need an example of strategic initiatives so you can implement them in your SaaS business? In this article, we dive deep into strategic initiatives, their purposes and types, and how you can use them to improve your SaaS business. Using tooltips and running webinars to guide customers can help you drive feature discovery.

Feedback Software 98

Feedback Software Analytic Tools Research Software Product Research 98

Userpilot

FEBRUARY 4, 2022

If you ask any sales rep, they’ll all tell you the same thing: the SaaS sales process is absolutely grueling! Today, we’re going to walk you through the top techniques you should implement into your SaaS sales strategy. SaaS sales can be broken down into three models: self-service, transactional, and enterprise.

Feedback Software 98

Feedback Software Research Software Reporting Tools Onboarding KPIs 98

Userpilot

JUNE 29, 2023

There’s an important distinction between documentation intended for your end users, and the more technical docs leveraged by developers and software architects. There are many fantastic examples to draw from across the SaaS marketplace. They can refer to the documentation to find solutions quickly. User manuals.

Document 98

Document Analytic Tools Feedback Software User Testing 98

Alchemer Mobile

OCTOBER 14, 2021

What strategies do you use to prioritize your product roadmap? What tools or methodologies do you use? And the only way you can combat that is having your research lined up and being able to combat that with real-world data to support or disprove that.” Every industry is starting to adopt technology in interesting ways.”

Technical Review 245

Technical Review User Testing Data Visualization Feedback Software 245

Userpilot

OCTOBER 16, 2022

For customer-centric SaaS companies, customer intimacy is indispensable to driving product growth. Customer intimacy is based on building an intimate relationship with the customers, so only you can offer a solution for their unique needs. Customer focus is about researching and satisfying customer needs.

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

Userpilot

NOVEMBER 2, 2022

10 ways to add value to products in SaaS. To prioritize features, do market research, encourage feature requests , and use prototyping and fake door tests to validate your ideas. Give them product training in the form of webinars, video tutorials , and help articles to guide them through the learning process.

Feedback Software 98

Feedback Software Research Software User Testing Product Research 98

The Product Coalition

FEBRUARY 13, 2018

We’re kicking our first 2018 research project with a very hot topic for SaaS product folks?—?prioritization. Join in right here: SaaS Prioritization Survey 2018 We’d love to hear how top SaaS companies decide what gets onto their product roadmap; how do they balance bug fixes, product improvements and feature requests?

Product Research 68

Product Research Research Software Feedback Software Roadmap 68

Userpilot

MARCH 11, 2022

Must have product management tools : Userpilot for product adoption, Hotjar for heatmaps and recordings on how users engage with your product, Airfocus for prioritization and road mapping, Cord for collaboration, and UXPressia for story mapping. Best product management tools to add to your toolkit. o get the sponge mode on and dive in!

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Alchemer Mobile

OCTOBER 21, 2021

What strategies do you use to prioritize your product roadmap? What tools or methodologies do you use? Previously, he has worked for SaaS companies such as Dropbox and Apptimize. ” What strategies do you use to prioritize your product roadmap? What tools or methodologies do you use?

User Testing 246

User Testing Data Visualization Product Management Product Manager 246

ProductPlan

JANUARY 21, 2021

In modern software development, product designers tend to be embedded on a cross-functional squad or scrum team. That team’s collective work is often represented, at a high level, as features on the product roadmap. The Role Roadmaps Play in Managing Product Design. Avoid the Temptation for a UX Roadmap.

Research Software 52

Research Software Roadmap Product Research Customer Experience 52

Gainsight

JANUARY 6, 2023

As the business world prepares to weather this year’s economic headwinds, savvy SaaS organizations are doing more than battening down the hatches. We compiled our best product experience resources from last year, including blogs, ebooks, webinars, and more. Benchmark: Product Roadmapping With Product Experience Data.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Research Software 52

Userpilot

MARCH 26, 2024

TL;DR A feature launch plan guides teams through the process of developing and releasing a new in-app feature. You also have to build hype about the feature release on different platforms. The post-launch phase involves walking users through the feature with in-app onboarding flows, release notes, and live webinars.

User Testing 52

User Testing Feedback Software Product Research Research Software 52

Userpilot

MARCH 26, 2024

TL;DR A feature launch plan guides teams through the process of developing and releasing a new in-app feature. You also have to build hype about the feature release on different platforms. The post-launch phase involves walking users through the feature with in-app onboarding flows, release notes, and live webinars.

User Testing 52

User Testing Feedback Software Product Research Research Software 52

Userpilot

MARCH 26, 2024

TL;DR A feature launch plan guides teams through the process of developing and releasing a new in-app feature. You also have to build hype about the feature release on different platforms. The post-launch phase involves walking users through the feature with in-app onboarding flows, release notes, and live webinars.

User Testing 52

User Testing Feedback Software Product Research Research Software 52

Userpilot

MARCH 26, 2024

TL;DR A feature launch plan guides teams through the process of developing and releasing a new in-app feature. You also have to build hype about the feature release on different platforms. The post-launch phase involves walking users through the feature with in-app onboarding flows, release notes, and live webinars.

User Testing 52

User Testing Feedback Software Product Research Research Software 52

Userpilot

MARCH 26, 2024

TL;DR A feature launch plan guides teams through the process of developing and releasing a new in-app feature. You also have to build hype about the feature release on different platforms. The post-launch phase involves walking users through the feature with in-app onboarding flows, release notes, and live webinars.

User Testing 52

User Testing Feedback Software Product Research Research Software 52

Userpilot

JULY 31, 2023

Chances are you already know their broad responsibility is to develop and implement a marketing strategy roadmap for a specific product. PMMs need the right tools to help them do their job: project management, team collaboration, customer feedback , analytics, and digital marketing. But what exactly does this entail?

Product Marketing 98

Product Marketing Onboarding KPIs User Testing Marketing 98

Userpilot

SEPTEMBER 14, 2022

Product marketing is responsible for market research, product development, branding, advertising, and pricing. On the other hand, product management is responsible for developing the product roadmap, managing the product lifecycle, and working with engineering to bring the product to market. Market Research. Product Development.

Product Research 98

Product Research Feedback Software Research Software Product Marketing 98

ProductPlan

MAY 17, 2022

But one consistent thread is the major role they play in managing the product stack of tools. Not only are they power users of these enabling technologies, but they typically wield a lot of influence when determining which types of tools—and specific products—appear in and remain part of the product stack.

Data Visualization 52

Data Visualization Research Software Reporting Tools Analytic Tools 52

Userpilot

FEBRUARY 8, 2021

Why is customer segmentation so important for your SaaS? Is the activity log your primary resource by focusing on logins and in-app time? This post will cover customer segmentation and why it is so valuable for SaaS companies. Why is Customer Segmentation so important for SaaS? Table of Contents. Source: Canva.com.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Customer Experience 98

ProductPlan

FEBRUARY 1, 2023

Product teams don’t invest in new product tools without a good reason—we’ve got way too much on our plates to add something else unless we think it will have a meaningful impact. Why are your colleagues not using the new tool A multitude of reasons and excuses for not adopting a new tool exists.

Feedback Software 52

Feedback Software Data Visualization Research Software User Friction 52

Userzoom

JUNE 9, 2020

I’m in the unusual position of seeing directly (and indirectly) how hundreds of businesses’ digital departments across different industries have reacted to COVID-19, through my role as a UX research partner at UserZoom. Ugly research practices are rearing their heads. Image by Nick Bolton.

User Testing 121

User Testing Product Research Research Software UX 121

Usersnap

FEBRUARY 6, 2021

As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. Customer experience feedback platform Usersnap is all about enabling great CX for e-commerce and software companies. How to Use Product Feedback to Boost Customer Experience. By Usersnap.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Userpilot

AUGUST 30, 2023

She has a knack for strategic thinking and loves SaaS in general, especially product-led growth. She also founded SaaS consulting firm, Sonderhouse , through which she teams up with other experts to provide sound education and coaching for SaaS startups. Register for her session to unlock growth opportunities for your SaaS.

Customer Experience 105

Customer Experience User Testing Customer Feedback Research Software 105

Bain Public

NOVEMBER 21, 2022

Product Collective’s INDUSTRY: The Product Conference was created in Ohio by product people Paul McAvinchey, Mike Belsito, and Rebecca Feliciano with the goal of bringing the best software product management professionals together. Abigail: "I think that depends on if the company has software or not. About INDUSTRY's Fireside Chat.

Research Software 52

Research Software B2C User Testing Customer Experience 52

ProductPlan

DECEMBER 21, 2020

And what does it mean for the product leaders steering the ship and plotting out roadmaps ? Wes Bush of the Product-Led Institute has literally written the book on product-led growth and joined ProductPlan co-founder Jim Semick on a recent webinar to discuss this and other related topics. What is Product-Led Growth?

User Testing 104

User Testing Research Software Customer Experience Product Research 104

The Product Coalition

MARCH 23, 2018

Where SaaS companies get prioritization wrong and a new approach to get it right There are many ways to prioritize what makes it onto your SaaS product roadmap and most of them are incredibly time-consuming and only done by your product teams. Here’s the transcription from the webinar… This is really summed up in one line?—?

Feedback Software 60

Feedback Software Research Software User Testing Product Research 60

ProductPlan

MAY 22, 2020

” A key insight shared by Melissa Perri, CEO of Produx Labs and author of Escaping the Build Trap during our “Getting Started with Product Ops” webinar series. Product ops can facilitate and aggregate external research, whether sizing the market opportunity or unlocking user research basics. Forming the Team.

Data Visualization 127

Data Visualization User Testing Weak Development Team Customer Feedback 127

Gainsight

JANUARY 17, 2020

How do you prioritize what feedback gets incorporated into the product roadmap? From a bigger, strategic roadmap perspective, we get that from our executive business reviews or our insider program. They surface challenges and try to create a solution for the customer. These get routed directly to the product team.

User Testing 117

User Testing Customer Feedback Feedback Software Customer Experience 117

Usersnap

FEBRUARY 6, 2020

As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. Customer experience feedback platform Usersnap is all about enabling great CX for e-commerce and software companies. How to Use Product Feedback to Boost Customer Experience. By Usersnap.

Feedback Software 49

Feedback Software Research Software User Testing Analytic Tools 49

Usersnap

NOVEMBER 4, 2021

With so many SaaS options out there and new ones rolling out every day, it’s important to consider that customers may be likely to feel bombarded with that much information (head-exploding territory at times). What distinguishes one app or software from another? Is User Feedback Critical for Saas Businesses?

User Testing 52

User Testing Feedback Software Customer Feedback Customer Experience 52

Gainsight

AUGUST 30, 2019

Pulse is an amazing forum for learning and sharing CS and product management best practices—we knew it was the ideal place for onsite, in-person research. I encourage you to watch this Gainsight webinar to discover our Phase One findings and dive deeper into the findings I discuss in this article. So, how can you build a better system?

Feedback Software 40

Feedback Software User Testing Customer Feedback Product Research 40

Antwak Blog

APRIL 8, 2021

You set procedures, create the product roadmap, and focus on the work that brings everything together. Use road mapping software that associates technique to plans. Engage your target customers and radically interpret their feelings into real solutions. The better you can communicate with them: Research Abilities.

Research Software 52

Research Software Product Management Product Manager Product Research 52

ProductPlan

JUNE 8, 2021

Market research—Reveals how others tell their stories and perceive the audience. Is your solution meaningful to the customer or the business? The real test is how much they’re willing to pay for it, which truly shows how much they value the solution. Ideation & validation—Uncovers more meaning. Meaningful.

Product Research 97

Product Research User Testing Research Software Feedback Software 97

Mind the Product

MAY 5, 2020

He comments: “Right now, everyone thinks that digital is going to come out of the COVID pandemic very well, and so many of our clients are saying their digital product roadmaps have been accelerated. At a glance, many accessibility features can be seen on websites or apps.

Reporting Tools 116

Reporting Tools Research Software Product Management Product Manager 116

ProductPlan

JUNE 19, 2020

In our webinar Product Managers: Treat your Strategy as a Product , Hadrien Raffali discusses the importance of tracking market activity and tweaking plans accordingly. Watch the webinar, below! Watch the webinar, below! Also crucial is the ability to gain mindshare when trends and new technologies are still in nascent stages.

Product Strategy 83

Product Strategy Strategy Research Software Technical Review 83