Userpilot

FEBRUARY 22, 2024

The first step to measuring the success of your SaaS customer support efforts is understanding how customers interact with existing support resources. Userpilot helps you create impactful resource centers and deliver proactive customer service without writing any code. What resources do they most interact with?

Feedback Software 89

Feedback Software Analytic Tools Customer Feedback Customer Experience 89

The Product Coalition

SEPTEMBER 20, 2022

In the traditional process, users call the blockchain network using RPC (remote procedure call) via the web3 library, which is not faster. In the traditional process, users call the blockchain network using RPC (remote procedure call) via the web3 library, which is not faster. Why is caching necessary for web3 products?

B2B 139

B2B Data Visualization Customer Experience Framework 139

The Product Bistro

NOVEMBER 23, 2021

Sure, I have a lot of tribal knowledge, and a large library of links to arcane and dusty corners of our institutional knowledge. I am resourceful that way. In our product team, I have a reputation of being the sponge of institutional knowledge, the person that everyone asks when they need to know something. How I cope?

Events 195

Events Books Information Product Management 195

Userpilot

JUNE 19, 2023

Mobile compatibility so that learners can access the resources on the go and from different kinds of devices. Let’s start with the Resource Center widget. Apart from text docs, you can use the resource center to embed videos , webinars, checklists , and surveys. Userpilot resource center. Userpilot UI patterns.

Analytic Tools 95

Analytic Tools Feedback Software Reporting Tools Systems Review 95

UX Planet

FEBRUARY 25, 2024

Prompt #3: Analysing UI and giving feedback Prompt You are a Lead Product Designer You are launching your new product UiPedia, which is going to be a library of UI screenshots of websites everything from all internal to external screens. Also here are some great free UI/UX resources on Gumroad & Figma Community.

ChatGPT 81

ChatGPT User Testing Customer Feedback Research Software 81

Userpilot

JANUARY 16, 2024

Providing continuous support through various channels, including self-serve resources , improves the overall customer experience. You can satisfy this need by creating a resource center with support materials, tutorials , and product documentation. Customer onboarding process: Provide in-app support. Customer segmentation in Userpilot.

Data Visualization 100

Data Visualization Feedback Software Analytic Tools Onboarding KPIs 100

Mind the Product

NOVEMBER 10, 2017

They should have a way of bringing news ideas into the community (like libraries) and ideally an easy way to create spaces that expand and contract as the work requires. Be resourceful and do things on the cheap. Studios are all about making, experimentation, play, and collaboration. Be opportunistic. Be scrappy. Ask forgiveness.

Product Research 256

Product Research Testing Leadership 256

Centercode

JULY 6, 2023

We add a lot of new resources to our library and our blog throughout the year. Over time, some rise to the top, so we’ve put together the winners from 2013. If you’re new to our site (or just looking for the best advice we’ve shared so far) these popular pieces would be a great […]

Management 52

Management Management Blog 52

The Product Coalition

FEBRUARY 29, 2024

This route promises customization but requires hefty computational resources and AI expertise. Look for LLMs with user-friendly APIs and documentation, like Hugging Face’s Transformers library. Keep exploring these resources and conduct your own research to find the perfect LLM partner for your product!

Artificial Inteligence 130

Artificial Inteligence Data Visualization Reporting Tools Research Software 130

Product Management University

DECEMBER 13, 2022

You should develop a library of guides, resources, and FAQs that anticipate user questions and needs. Make these resources easily accessible within the application itself so users can access the information on their own time.

Customer Experience 147

Customer Experience Onboarding KPIs User Testing Customer Feedback 147

Userpilot

JULY 31, 2023

Thanks to ActionBot and Resources, WalkMe users can provide on-demand support and guidance to customers without engaging the customer support team. Its chatbot feature, called ActionBot, provides users with answers to FAQs, suggests relevant self-serve resources, and responds to common requests. WalkMe lightbox with a resource.

Data Visualization 95

Data Visualization Embedded Analytics Analytic Tools Feedback Software 95

Userpilot

OCTOBER 6, 2023

You can find good examples of SaaS product demos in Grammarly’s dummy content editor, Airtable’s captivating 2-minute sales video, SurveyMonkey’s template library, and more. On the other hand, you can record several product demo videos and add them to your resource center. What is a product demo?

Demo 100

Demo Product Research User Friction Data Visualization 100

Userpilot

MARCH 29, 2023

The price Also, the predefined widgets library could be a bit bigger. Userflow Alternatives: Userpilot analytics. Userpilot pricing Just like Userflow, Userpilot offers three different pricing plans. It’s an absolute minor, but Appcues could improve the visual presentation of flows conversions. Userflow Alternatives: Appcues review.

Analytic Tools 95

Analytic Tools Feedback Software Data Visualization Reporting Tools 95

Userpilot

FEBRUARY 28, 2024

Resource center – a collection of resources for on-demand support 24/7. Resource center in Userpilot. Thanks to the template library, you don’t have to create surveys from scratch. Survey template library in Userpilot. Checklists – to drive user activation. Userpilot checklist settings.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Research Software 98

Userpilot

JANUARY 14, 2024

Speaking of qualitative and quantitative decision-making, due to the continued extraordinary growth of the global addressable market, the quantitative side has been getting unprecedented attention with tools and resources, and that is all good. Creating the in-app surveys is easy, thanks to the template library and WYSIWYG editor.

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Research Software 92

UX Planet

JANUARY 24, 2024

Team libraries are a standout feature, enabling consistent and cohesive design elements across all projects and team members. Freepik Freepik Premium is especially beneficial for freelancers who don’t always have the resources of a full design team. With that subscription, you’ll have access to all the pro perks.

Research Software 52

Research Software UX ChatGPT Data Visualization 52

Product Talk

DECEMBER 27, 2023

I had sent some links to JTBD and OST resources prior to the session and explained the session wouldn’t include training, it was pure practice, so it was interesting that this had been raised,” says Lily. “One of the things that came back from a couple of people was that they felt they needed some training at the beginning of the session.

User Testing 194

User Testing Feedback Software Product Research Research Software 194

Userpilot

JANUARY 26, 2024

For example, self-service onboarding and resources can dramatically reduce the number of support tickets. Once you develop the onboarding and support resources and set up processes that enable users to sign up for the product and upgrade to higher plans, it makes no difference how many customers you have.

Analytic Tools 93

Analytic Tools Feedback Software Data Visualization User Testing 93

UX Planet

FEBRUARY 7, 2024

I will ask ChatGPT to improve the Coming Soon page design of UiPedia “You are a Lead Product Designer You are launching your new product UiPedia, which is going to be a library of UI screenshots of websites everything from all internal to external screens. Also here are some great free UI/UX resources on Gumroad & Figma Community.

ChatGPT 66

ChatGPT UX Customer Experience Consulting 66

Userpilot

FEBRUARY 25, 2024

Proactive customer support, for example, via the resource center and contextual in-app guidance, is essential for creating frictionless customer experiences. Support friction – when poor customer service or inadequate support resources don’t allow users to resolve their problems in time.

Data Visualization 94

Data Visualization Analytic Tools Research Software User Friction 94

Userpilot

MARCH 29, 2024

Lack of help resources. Offer self-service support with a resource center. Wrong acquisition channels : Utilizing acquisition channels your target audience does not actively use or engage with results in wasted efforts and resources. Lack of lead nurturing efforts. Slow response to customer queries. Userpilot can help.

Data Visualization 103

Data Visualization User Testing Analytic Tools Feedback Software 103

UX Planet

FEBRUARY 25, 2024

The biggest challenge is to choose the best resources : we have limited time, attention and money, so in this little guide I’d like to show you my favorite courses. I believe that we live in a day and age where being a self-taught designer has never been so easy. I’m saying that take this shortcut to give yourself a strong foundation.

UX 87

UX User Testing Customer Experience Banking 87

The Product Coalition

AUGUST 26, 2019

Utilize Considerable Security Resources This may sound like a common principle, but it still needs to be emphasized, considering the fact that resource-crunch is still a major problematic area. There are several instances when a mobile app development company is provided with enough resources for security.

Data Visualization 90

Data Visualization Reporting Tools Software Review Development 90

eG Innovations

MARCH 7, 2023

We can never have memory leaks Reality: You could have written the best code, but your dependency libraries could have memory leaks. Actions: Figure 3: Make an inventory of dependent libraries for your application and test them for memory leaks. 3: Run soak tests that exercise the functionality of dependency libraries.

Data Visualization 52

Data Visualization Reporting Tools User Testing Artificial Inteligence 52

Userpilot

JANUARY 22, 2024

A low-touch model relies on automation and self-service resources to onboard and support customers with little direct CSM involvement. If you have limited CS resources, the low-touch model is more suitable as it’s more efficient and cost-effective.

Analytic Tools 93

Analytic Tools Feedback Software User Testing Customer Feedback 93

Split

APRIL 24, 2024

Each environment, while important, requires effort, precision, and resources to maintain effectively. Hardware needs, software licenses, and human resources (like development teams) involved can quickly inflate budgets and overwork teams. Test environments are where code becomes a reality.

Feedback Software 52

Feedback Software Software Review User Testing Product Research 52

Userpilot

MARCH 14, 2023

– Resource center (along with analytics). Resource center. – Resource center. Standard pattern library (no Checklists or Launchpad). Advanced pattern library, including Checklists and Launchpad. The price Also, the predefined widgets library could be a bit bigger. – Goal tracking.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software User Testing 95

Userpilot

MAY 3, 2023

Thanks to the template library, they are easy to create but not so easy to customize without coding. Product usage and user behavior data , for example, guide views, poll responses, and resource center views. Pendo offers a library of styles and layouts for each of these so that they’re easier and quicker to customize.

Onboarding KPIs 98

Onboarding KPIs Software Review Analytic Tools Data Visualization 98

Nulab

JULY 30, 2021

In her spare time, she conducts ethnographic research on issues such as “How do people navigate the spaces in a library?” Her passion led her to the humanities, where she fell in love with sociology and specialized in social anthropology. and “What do people seek to accomplish in a Starbucks?”

UX 114

UX Finance Events Agile 114

Userpilot

APRIL 21, 2024

Growth : The Growth plan starts at $749/month and includes features like resource centers , advanced event-based triggers, unlimited feature tagging, AI-powered content localization, EU hosting options, and a dedicated customer success manager. Automated NPS surveying helps free up time and resources. Comprehensive NPS data dashboard.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Centercode

MARCH 18, 2021

Data is a library of information. And like a library, the books inside are only useful to you if they’re written in a language you understand. You also don’t have time to read every book in the library when you have a finite amount of time and a job to get done. This goes without saying. Accessible.

User Testing 98

User Testing Data Visualization Customer Feedback Product Research 98

Userpilot

APRIL 9, 2024

Many onboarding tools allow companies to create self-service resources , like knowledge bases or video tutorials , for on-demand after-hours support. Finally, most of the tools enable you to track the performance of your onboarding flows and support resources so you can make data-driven optimization decisions. Resource Center.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Product Talk

MAY 19, 2021

Access to our Worthy Reads library (over 300 of the best product resources from around the web) and a dedicated Slack channel to discuss daily finds. These sessions will be recorded and made available to all current members.

Product Research 204

Product Research Books User Testing Research Software 204

The Product Coalition

JUNE 17, 2021

Resources to Become Java Full Stack Developer 1. As you get more proficient, very soon you will further adapt the usage of Object Relational Mapping (ORM) systems: special software libraries which allow you to work with data in a more natural and human readable format, without writing SQL queries explicitly. As simple as that.

Development 133

Development Data Visualization User Testing Framework 133

UX Planet

JANUARY 4, 2024

Whether you’re sketching out the initial concepts or putting the finishing touches on a project, Mobbin is a go-to resource for keeping the creative juices flowing. Its real-world examples and extensive information make it a go-to resource for elevating your design work.

Feedback Software 52

Feedback Software Research Software User Testing Data Visualization 52

Userpilot

MARCH 15, 2024

You can also click directly on Paths in the behavior menu to be directed to a library of all existing funnels and create new reports from that screen. You’ll also be able to access the report at any time from the aforementioned library of existing reports. Creating a path report in Pendo. Saving a report in Pendo.

Data Visualization 93

Data Visualization Analytic Tools Reporting Tools Feedback Software 93

Userpilot

AUGUST 7, 2023

Merging segmented data of different formats from different departments is resource-intensive. Data from CRM platforms, data analytics tools, and communication channels come in different formats, making integration resource-intensive. Each communication channel may require dedicated resources and serve a unique audience.

Analytic Tools 96

Analytic Tools Research Software Customer Experience Customer Feedback 96