Intercom, Inc.

SEPTEMBER 9, 2022

ML teams tend to invest a fair share of resources in research that never ships. In the past five years, we’ve seen neural network technology really take off into its own. Despite the work still being very much a balancing act between what’s possible and what’s feasible, things, it appears, are just starting to scale.

Artificial Inteligence 249

Artificial Inteligence Research Software Analytic Tools Feedback Software 249

The Product Coalition

DECEMBER 11, 2020

Quibi content specifically focused on short form video, with the idea being that people wanted to waste time on their phones (waiting in line, during their morning commute, waiting for class to start etc) so why couldn’t they do that with great A-list led stories? The launch itself was, on paper, a success. What Was Quibi?

Reporting Tools 153

Reporting Tools Download Certifications User Testing 153

The Product Coalition

JANUARY 12, 2023

And What You Can Do to Avoid Them Disclaimer: I don’t really believe you can ‘teach’ Product Management. You can only experience it, make your own mistakes and share your insights with the community. That’s what I did in 2022 and doing so, I also got to dig into a lot of clients’ products. Here is what I noticed. Try and fill a product vision board.

Product Research 130

Product Research User Testing Weak Development Team Customer Experience 130

The Product Coalition

JULY 12, 2019

This is where creating a prototype would help you gain faster learning with a much lesser resource, time and effort than developing an MVP. wireframes or hand-sketched (Low Fidelity) on a piece of paper Interactive (clickable) v/s. The key metric to measure is Conversion that the video drives (say) on a Sign-up page.

User Testing 60

User Testing Product Research Data Visualization Testing 60

The Product Coalition

MAY 31, 2022

50 minutes later, a rider hands me a plastic bag with my ramen swimming beneath a capsized paper bowl. UXCam CEO, Kishan Gupta, reflects on how human behavior has evolved in the past two years and the implications it has on the mobile app world. Learn how you can prepare for society’s next big changes. Why didn’t I? to make sense of.

Analytic Tools 163

Analytic Tools Research Software Data Visualization Reporting Tools 163

Mind the Product

DECEMBER 3, 2018

For the interview itself, preparation is everything – make sure, for example, you send the video link out in time. Great resources for conducting a five-second test or a simple check of website copy, for example, are platforms like usertesting.com, usabilityhub.com or the Audience feature of surveymonkey.com.

Research Software 162

Research Software Feedback Software User Testing Product Research 162

Intercom, Inc.

SEPTEMBER 30, 2021

Many of our families text videos of a tantrum to their provider and are like, “How was I supposed to handle this?” ? ?. For Rebecca Egger, the CEO and co-founder of Little Otter , a mental health service designed for children, digital transformation will play a crucial role in scaling healthcare.

Research Software 223

Research Software Feedback Software Data Visualization Artificial Inteligence 223

Mixpanel

MARCH 29, 2024

While this approach might be what some small teams with limited or no resources feel is easiest and most cost-effective, it’s not ideal—and it rarely pays off. While this approach might be what some small teams with limited or no resources feel is easiest and most cost-effective, it’s not ideal—and it rarely pays off.

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization User Testing 52

The Product Coalition

JANUARY 26, 2022

At the same time, consolidation faces a big problem: it gets hard to collect real-time data on health issues. As a result, more pig deaths and financial losses are happening. Reading this article, you will learn how Chris Bomgaars, a CEO and Founder of EveryPig, found his solution to tackle this industrial problem.

Reporting Tools 125

Reporting Tools Feedback Software Data Visualization Engineering 125

Product Innovation Educators

SEPTEMBER 30, 2016

Apparently comedian Conan found Apple’s patented paper bag a little underwhelming, so he created a spoof – the fully wireless connected AirBag. Apparently comedian Conan found Apple’s patented paper bag a little underwhelming, so he created a spoof – the fully wireless connected AirBag. Watch the video above or at https://youtu.be/fnsrDIUWhTg.

Customer Feedback 48

Customer Feedback Customer Experience Wireless Finance 48

UX Studio

JUNE 5, 2018

Geoff Ball wrote E xplicit Group Memory” an early paper in the field of graphic facilitation. Creating paper-based drawings gives participants a completely different feeling. Creating them on paper also lets you post the most important ones later on your team’s wall or to keep them in front of the team during the whole meeting.

Workshop 109

Workshop Customer Experience UX User Testing 109

UX Studio: Product Management

OCTOBER 1, 2022

In this list, you can find prototyping, UX / UI software and collaboration tools. Many of them will be familiar to you, but I hope you will find some interesting ones for specific tasks. My recommendation is to choose the appropriate tools for the task and don’t restrict yourself to one product. So it’s no question that we highly recommend it.

Feedback Software 59

Feedback Software UX User Testing Customer Feedback 59

Product Talk

FEBRUARY 10, 2021

A few months ago, fellow Product Talk coach Hope Gurion and I sat down to discuss why there’s no single right way to do discovery. You can watch the recording above or read an edited version of the transcript below. You can watch the recording above or read an edited version of the transcript below. Melissa and Hope, do you want to say hello?

Product Research 289

Product Research Data Visualization Research Software Analytic Tools 289

The Product Coalition

NOVEMBER 4, 2020

Two friends share tools they learned from improv comedy to help you on your product journey By Becca Groner and Gabby Zilkha As product managers with improvisational comedy training, we’ve been surprised how often our improv skills have helped us be more effective in our roles. We hope they come in handy for you and your team. not the entire scene.

Article 205

Article User Friction Product Management Product Manager 205

Split

MARCH 10, 2023

Engineers love to crank out code. Design and architecture of a system often plays second fiddle, if it plays at all. Why Care About Software Architecture? The Agile Manifesto starts with, and is fairly well summarized with the following sentence: We are uncovering better ways of developing software by doing it and helping others do it.

Software Review 98

Software Review Systems Review Data Visualization Document 98

The Product Coalition

JANUARY 25, 2021

it can happen to you as well; new priorities, new initiatives, and suddenly all of your development resources are moved elsewhere, leaving you with no development budget at all. You can sink into self-pity or work with what you’ve got, and what you’ve got is your product, your knowledge, your authority, and most of all: your creativity.

Product Research 96

Product Research User Testing Customer Experience Reporting Tools 96

eG Innovations

JANUARY 30, 2019

Watch this 2-minute video and learn how you can use eG Enterprise to: Track screen refresh latency that the user is experiencing. View session resource utilization such as CPU, GPU, memory, and IOPS, and so on. White Paper: 4 Different Approaches to Measuring Citrix User Experience.

Customer Experience 61

Customer Experience User Experience White Paper Dashboard 61

Pragmatic Marketing

SEPTEMBER 18, 2018

For some firms, responding to customer RFPs can be a real drain on resources. If the product marketing manager brings this problem to marketing for consideration, marketing’s suggestions might include: Writing a white paper on product infrastructure. Confusion about roles and responsibilities exists in most organizations.

White Paper 70

White Paper Fractional CTO CTO Webinar 70

Pragmatic Marketing

SEPTEMBER 18, 2018

For some firms, responding to customer RFPs can be a real drain on resources. If the product marketing manager brings this problem to marketing for consideration, marketing’s suggestions might include: Writing a white paper on product infrastructure. Confusion about roles and responsibilities exists in most organizations.

White Paper 70

White Paper Fractional CTO CTO Webinar 70

ProductPlan

SEPTEMBER 8, 2021

(Short answer: Amazon’s product strategy example lead the way). Amazon’s product strategy example has rewritten the book on convenience, easy access, and speed, and in doing so, embedded itself in the daily lives and routines of consumers. Here’s what we learned: From Bookish Beginnings to Literally Everything on Earth. Britannica.com ).

Product Strategy 67

Product Strategy User Testing Strategy Technical Review 67

Userpilot

MARCH 11, 2021

Adding onboarding videos into the mix can deliver a smoother experience and even convince more users to try out your software. Why use onboarding videos for SaaS? The overarching argument for video is that most people are visual learners. People retain more information from video than from any other media.

Customer Experience 52

Customer Experience User Testing Reference Product Research 52

The Product Coalition

FEBRUARY 23, 2022

it might even be using a piece of paper or hiring an intern. After all, not only do you have to produce value efficiently, but also distribute it to your customers while maintaining proper relationships with them, keeping your costs in check, and securing profits. The whole process is more straightforward than some might think.

User Testing 134

User Testing Research Software Customer Experience Product Research 134

Pragmatic Marketing

MAY 23, 2017

From videos and white papers to webcasts and ebooks, HubSpot consistently develops content B2B audiences desire, while simultaneously promoting their brand. It seems there is a never-ending competition for customer mindshare. We all want prospective customers to consider our brand. Brand Foundation. Is it functional and user-friendly?

Branding 70

Branding White Paper Customer Experience User Testing 70

Intercom, Inc.

FEBRUARY 25, 2021

Few people are as passionate about customer experience as Annette, the founder and CEO of consulting firm CX Journey Inc. With three decades of experience under her belt, she has learned a thing or two about helping companies build customer-centric businesses. Here are some of our favourite takeaways from the conversation: 1.

Customer Experience 211

Customer Experience User Friction User Testing Customer Feedback 211

Userpilot

MARCH 22, 2021

Product marketing is different compared to general marketing in that product marketing teams know all the technical details of your SaaS product and communicates it through launch, feature announcements, white papers, and other mediums. Every one of these aspects can be systemized using a platform like Userpilot. What Is Product Marketing?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Mind the Product

JUNE 20, 2019

I found Melissa Perri ’s new book, Escaping the Build Trap to be an excellent resource for understanding this connection. The Dilemma With Product Discovery. Even with very short cycles between discovery and delivery, it can take up to several months from identifying a user problem to the release of a potential solution to real users.

Product Research 166

Product Research User Testing Customer Experience Customer Feedback 166

Business of Software Conference

NOVEMBER 1, 2023

For a full version of this talk, including a video recording and transcript, click here. While this looks like a winning strategy on paper, it often isn’t as helpful as it might appear. But that’s not the reality for most software entrepreneurs. That kind of success takes work; there are no silver bullets.

User Testing 52

User Testing Research Software Feedback Software Customer Experience 52

Product Talk

JULY 19, 2023

Tweet This To narrow in on where to focus her limited time and resources, Amy started with Maslow’s Hierarchy of Needs. You know (or you’re in the process of learning) how to identify opportunities , consider different solutions, and identify and test your assumptions. But Amy doesn’t just apply continuous discovery habits to her work life.

Analytic Tools 175

Analytic Tools Product Research Customer Experience User Testing 175

Nulab

APRIL 27, 2022

It’s a way to radically shift your business model while still using the resources and knowledge you’ve already accumulated. These days, we all associate Netflix with binge-worthy TV shows and on-demand movies. But it wasn’t always this way. Before streaming became a home staple, Netflix began life as a DVD rental service.

Data Visualization 84

Data Visualization Research Software Analytic Tools Customer Experience 84

Bryce York

FEBRUARY 12, 2020

Get the paper cut problems onto your roadmap. As we start a new decade, I took a lot of time to reflect on my nearly 10 years working in product. Talk to your users more! Take a balanced portfolio approach. Develop a single source of truth for your product initiatives. Cultivate a template & checklist culture. Slow down to speed up.

Feedback Software 40

Feedback Software Reporting Tools Customer Experience Onboarding KPIs 40

Userpilot

JANUARY 5, 2021

Remember that time in an art class when you were given a blank piece of paper and told to draw whatever you want? If you weren’t a creative genius (or that one classmate always trying to impress) you probably sat for a couple of minutes, pondering to great lengths: “Where do I start?”. A similar experience happens in many SaaS products.

Customer Experience 105

Customer Experience Data Visualization Dashboard Marketing 105

Mind the Product

OCTOBER 17, 2019

The problem is that they’re just ideas, and without any dedicated resource, capability or budgets, that’s all they remain. Digital consultancy Red Badger designed and built ShareThyme, a platform to connect generations through cooking, at speed. Here’s a look at how they did it and the open question, ‘what’s next’?

User Testing 81

User Testing Research Software Feedback Software Product Research 81

The Product Coalition

JANUARY 3, 2020

Making a subscription to a local paper will be good. For example, unlike watching videos, we make use of our imagination, from non-fiction to fiction, where there are no moving pictures, and our brain has to do all of the workings. What we do?—?our our traits, our habits?—?have All you have to do is bring some tweaks to your life.

Product Research 88

Product Research Travel Research Software Magazine 88

Pragmatic Marketing

FEBRUARY 17, 2017

And they also serve as a messaging structure for white papers, presentations, webinars and product videos. More broadly, companies can use this information for subheadings on product brochures, within executive summaries of white papers, or as product descriptions for award nominations. Indulge me for a minute. Do they match?

Messaging 70

Messaging White Paper Customer Experience Technical Review 70

Amplitude

JULY 8, 2020

Contributing authors: Jenny Chang, Bilal Mahmood, Cindy Rogers. Machine learning is a tool. A powerful tool, but built by humans, and therefore a product of the biases, data, and context we use it in. Thousands of teams use data to make product decisions that affect billions of users across the globe. We are cognizant there is no silver bullet here.

Artificial Inteligence 132

Artificial Inteligence Analytic Tools Research Software Data Visualization 132

Mixpanel

SEPTEMBER 9, 2020

Click here to get full access to the guide, analytics worksheets, and video tutorials that will help your whole team master the foundations of product analytics. We looked for available resources that solved our user’s problems. GET THE GUIDE. First, we did some user interviews. and organized it in a doc. Then we researched the market.

Analytic Tools 52

Analytic Tools User Testing Product Research Customer Feedback 52

DISQO

MAY 10, 2018

Buyers, particularly younger and more digitally-savvy business owners, are demanding that multiple phone calls be replaced with clicks, and stacks of paper with interactive charts. As a recently incubated startup, MRLN’s success is linked to its ability to invest time and resources into a solution that users truly value. Background.

Product Research 75

Product Research Startups User Testing Reporting Tools 75