The Product Guy

JULY 4, 2019

My career started at Hewitt Associates which was a human capital and management consulting firm that operated 500 offices in 120 countries. We provided consulting, insurance brokerage, information technology and business process outsourcing services. Each Session of the program runs for 6 months with paired individuals….

Research Software 153

Research Software Product Management Product Manager Systems Review 153

Intercom, Inc.

SEPTEMBER 30, 2021

? ?. For Rebecca Egger, the CEO and co-founder of Little Otter , a mental health service designed for children, digital transformation will play a crucial role in scaling healthcare. Before, I was leading the infectious disease program at the Chan Zuckerberg Initiative, which was very, very relevant work. Rebecca: Yeah.

Research Software 223

Research Software Feedback Software Data Visualization Artificial Inteligence 223

The Product Coalition

MAY 26, 2021

Here are the advantages of AI in the Education Sector: Lessening Workload for Educators and Learners One of the significant benefits of choosing artificial intelligence consulting help is that the AI-powered methods and processes can decrease the workload for educators and give them enough time to concentrate on making learning better.

Artificial Inteligence 197

Artificial Inteligence Education Reporting Tools Feedback Software 197

The Product Coalition

JANUARY 27, 2024

Imagine a network's complexity and power requirements facilitating communication between hundreds of services in sophisticated applications. That’s why these skills can prove to be useful when consulting with software engineers and other specialists in deciding which languages to use when energy efficiency is a priority.

Analytic Tools 144

Analytic Tools Research Software Reporting Tools Software Review 144

The Product Coalition

JULY 30, 2023

When I realized that consulting isn’t a one-time gig for me and that it’s what I want to do moving forward (it was a few months after I started doing it, before the CPO Bootcamp was even created) I immediately understood that I need to up my game in order to build a sustainable business. Timing matters here , though.

User Testing 113

User Testing Customer Experience Webinar Consulting 113

The Product Coalition

AUGUST 14, 2022

Theoretically you would think that a consulting business isn’t impacted by the time of the year, but I learned that that’s not true. Since I deal with strategic consulting , many companies reach out to me when they start to think about next year, which happens sometimes in H2. That’s exactly what happened a few years ago. out of 10.

User Testing 132

User Testing Feedback Software Product Research Customer Feedback 132

The Product Coalition

FEBRUARY 5, 2021

He then pursued a Master of Applied Science in Systems Design, a research-based program where he was required to use analysis and experimental design to answer a set of questions around a specific topic. He asked his program supervisor to let him spend the remainder of the program designing and developing this platform.

Research Software 158

Research Software Analytic Tools Product Management Product Manager 158

Johanna Rothman

MARCH 8, 2022

Integrated System Program. In this first image, the Integrated System Program, the rest of the product uses the Platform of Common Services as components. But that's not the only possible way to describe large programs. In Agile and Lean Program Management , I suggested two other views of large products.

Data Visualization 116

Data Visualization Feedback Software Product Research Customer Experience 116

Product Talk

JANUARY 13, 2021

When I first started my consulting practice, I had this goal in mind, but I had no idea how I would reach it. I knew I wanted to coach rather than consult, as I loved investing in product people. I started my business, like most consultants, focused on the product leader branch. However, COVID-19 spoiled those plans.

Books 150

Books Product Research Roadmap Feedback Software 150

Alchemer Mobile

MAY 7, 2020

You might already have a Voice of the Customer (VoC) program in place that you’re looking to improve, or perhaps you’re just trying to get started. The following tools, solutions, agencies, and partners aren’t necessarily all about collecting and managing in-app mobile feedback, but they do complement VoC programs extremely well.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

The Accidental Product Manager

SEPTEMBER 18, 2023

Getting customers is hard, keeping them is even harder Image Credit: Stock Catalog There’s no question that streaming services are very hot right now. No matter if you are talking about Netflix, Hulu, Disney+, Amazon Prime, or any one of a number of other services, people seem to be signing up for these new services in droves.

Customer Experience 73

Customer Experience Product Research Product Management Product Manager 73

The Accidental Product Manager

APRIL 26, 2021

Amazon’s food delivery service is not living up to customer expectations Image Credit: Mike Mozart. Not wanting to get left behind in this booming market, Amazon has decided to roll out their own food delivery service. Whole Foods Home Delivery Service. However, that is turning out to not be the case.

Reporting Tools 118

Reporting Tools Product Management Product Manager Management 118

Product Management University

JUNE 9, 2021

The free course, Implementing an Outcome-Based Product Enhancement Proces s , is for B2B product and service companies and available on-demand as part of the Product Management University On-Demand curriculum. We look forward to more lessons together using the full Proficientz program of 14 on-demand lessons and exercises.”.

Product Management 130

Product Management Product Manager B2B Management 130

Johanna Rothman

FEBRUARY 6, 2023

Their products and services did not ship outside the building—their products and services enabled the organization to make money. ” For years, I explained that the more often the team or program could demo, the more the project or program could engage its stakeholders.

Product Research 125

Product Research Feedback Loop Workshop User Testing 125

Alchemer Mobile

MAY 12, 2020

The majority of us are staying home, and businesses across all industries have had to adapt to customers engaging with their products and services remotely. While consumers need to limit physical contact, many companies that require payments for their product/service are moving to digital mobile transactions only. Customer service.

Feedback Software 147

Feedback Software Reporting Tools User Testing Customer Experience 147

Intercom, Inc.

JANUARY 16, 2020

Like numerous users, I first became aware of Miro via a consultant and this channel has been really important to their growth story. Andrey explains why embracing the professional services sector in a unique way has paid dividends. Embracing professional services as a distribution channel. Andrey: We bet on consultants.

Research Software 249

Research Software Data Visualization User Testing Customer Experience 249

Innovatemap

JANUARY 26, 2021

Innovatemap, a digital product agency and three-time Inc 5000 award winner, announced today the addition of five new hires, a new client delivery service, and a new location for service delivery. Innovatemap’s expertise in both, followed by a more national demand for the agency’s services, has fueled this strategy.

Research Software 98

Research Software Web Development Web Developers Vision 98

Bain Public

NOVEMBER 9, 2022

(Montreal, Canada) – Paul Ortchanian , President/CEO and Founder of Bain Public , will be leading an expert product workshop for the DMZ bootcamp program on November 15, 2022. The DMZ’s Bootcamp is a 16-week program that helps early-stage tech founders validate their business ideas and build roadmaps to launch a successful startup.

Workshop 52

Workshop Startups Document Consulting 52

Atlassian

MARCH 9, 2022

We’ve built the program based on the feedback and experiences of thousands of Atlassian customers who have migrated from an on-premise instance to Cloud. The Atlassian Migration Program. That’s why we’ve launched the Atlassian Migration Program. Learn more about the Atlassian Migration Program. Related Article.

Feedback Software 106

Feedback Software User Testing Data Visualization Customer Experience 106

Gainsight

FEBRUARY 10, 2022

Customers today require more engagement, more personalized consults, and realized value as quickly as possible. Leading Customer Training teams are constantly developing new programs to ensure that customers can continuously improve their productivity. Professional Services. Today, CSMs are responsible for so much more.

Customer Experience 97

Customer Experience Onboarding KPIs Software Review Technical Review 97

Melissa Perri

OCTOBER 4, 2018

Over the next few months, Produx Labs and Insight Venture Partners created a partnership that was two-fold: provide right-sized services to scale Product Organizations at their growth stage companies, while growing future CPOs for those companies. a program within Produx Labs to foster the next generation of CPOs.

Data Visualization 120

Data Visualization Leadership Customer Feedback Education 120

Userpilot

JULY 31, 2023

Provide self-service support with a resource center. Implement loyalty programs to strengthen customer relationships. You could also consult with customer-facing teams to get more comprehensive insights. If you want to start with loyalty programs , begin by exploring a referral campaign. Building a tooltip in Userpilot.

Feedback Software 97

Feedback Software Analytic Tools Data Visualization Customer Feedback 97

Roy Madden

AUGUST 17, 2021

THE CUSTOMER WillowTree, Digital Product Consultancy. WillowTree is a digital product consultancy with clients including HBO, Domino’s, Anheuser-Busch InBev, FOX Sports and Hilton. We made tailored filters to prioritize specific services , specific programming languages, specific packages, and different vendors we use.”.

Data Visualization 87

Data Visualization Reporting Tools Research Software User Testing 87

Mind the Product

MAY 22, 2019

Ryan has been working in the field since his undergraduate days, when he became the first person to complete Stanford’s Design School program. Lily enjoys working as a consultant product manager with early stage and growing startups and as a mentor to other product managers. Quote of the Episode. Quote of the Episode.

Product Research 149

Product Research Entertainment Startups Education 149

Johanna Rothman

MARCH 2, 2022

I see this most often in products similar to the Integrated System Program kind of product. The platform (the bottom layer) offers some common services, possibly even an operating system type of services. All the teams are cross-functional teams—that's not the problem.

Technical Review 120

Technical Review Systems Review Software Review Customer Experience 120

Gainsight

SEPTEMBER 26, 2023

That means self-service resources that guide customers through onboarding to fast value realization have become table stakes, for both low-touch and high-touch CS models. Key Customer Onboarding Stats 63% of customers consider the company’s onboarding program when making a purchasing decision.

Education 52

Education Customer Experience Customer Feedback Reporting Tools 52

The Accidental Product Manager

DECEMBER 18, 2023

That experience, on top of the rising use of smart devices in general by residents of high-end retirement homes, has led product managers to formalize and expand their tech-support programs. Product managers understand that full-time tech concierge service without fees is a rarity. The idea of providing a tech concierge is new.

Technical Review 73

Technical Review Product Management Product Manager Product Research 73

Product Innovation Educators

JANUARY 1, 2024

He has been at the coalface of innovation, working alongside the leaders of IBM’s “Emerging Business Opportunity” program. Our second book, Corporate Explorer Handbook , says that as management consultants and academics we don’t know all the answers. Most of the answers are in the field with the people doing this.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Strategy 98

Intercom, Inc.

MAY 13, 2021

A great customer success team will help you to better understand your customer’s needs, identify what “success” means to them, and in turn, help your customers realize the value of your services, creating a more successful outcome for both their team and yours. ” 3. Of course, we always excelled in SMB at Slack as well.

User Testing 177

User Testing Customer Feedback Customer Experience Strategy 177

Johanna Rothman

NOVEMBER 16, 2020

program at home. And, because the companies marketed these personal computers to men and boys, many boys who had families with sufficient disposable money got a start programming before they went to college. As a result, they didn't start programming at home, in high school. The people with personal computers could (and did!)

Technical Review 112

Technical Review Research Software Software Review Systems Review 112

The Accidental Product Manager

MARCH 13, 2023

Traditional pay-TV customers are expensive for cable company product managers to keep, between installation and equipment costs and the ever-rising price of programming, which has led cable and satellite providers to raise their rates. Pay-TV provider product managers are also competing for subscribers with more streaming services.

Customer Experience 65

Customer Experience Reporting Tools Product Management Product Manager 65

The Product Coalition

DECEMBER 28, 2022

It is essential to develop both a mobile app and a web application to reach board customers and give them access to products and services. Programming languages: HTML, CSS, JavaScript. Process: including strategy and consulting, design, branding, support, and maintenance. What tech stack to choose for your project?

Research Software 136

Research Software Web Development Web Developers Development 136

Valerian Tech

JULY 5, 2023

By embracing mobile check-ins, digital concierge services, and personalized recommendations, hotels can create seamless and memorable experiences. Additionally, implementing guest engagement platforms and smart room technologies enables guests to control in-room amenities and services effortlessly. Book a free consult today.

Analytic Tools 52

Analytic Tools Feedback Software Fractional CTO Data Visualization 52

The Accidental Product Manager

APRIL 10, 2023

Just like Apple TV, Roku offers a plug-in device that lets you watch any streaming service, including the Roku Channel that the product managers launched in 2017. Along with this, spirituality and uplifting programming is increasing, and programming that has to do with education and learning, projects that you can do with your kids.

Product Management 65

Product Management Product Manager User Testing Reporting Tools 65

Valerian Tech

JUNE 13, 2023

Compliance is not only a legal obligation but also crucial for maintaining patient trust, protecting sensitive data, and ensuring the delivery of high-quality healthcare services. As a result, healthcare companies may face difficulties in implementing long-term, comprehensive compliance programs. Book a free consult today.

Healthcare 52

Healthcare Fractional CTO CTO Coach Data Visualization 52

Modus Create

NOVEMBER 9, 2020

Partner Program as an inaugural member. We will be delivering new, value-added services with close support and collaboration from the Aha! “We are thrilled that Modus Create has joined our partner program to help customers innovate even faster and build products that customers really love. co-founder and CEO, says.

Magazine 96

Magazine B2B Roadmap Enterprise 96