Userpilot

APRIL 18, 2024

Sign-up pages with one field (email address) and SSO have the highest conversion rates. A conversion path is a sequence of steps a potential customer follows, from discovering your product to completing a desired action, like making a purchase, signing up for a free trial, or booking the demo. In 6 steps.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Marketing 98

Userpilot

MARCH 18, 2024

TL;DR User activation is essential for transitioning sign-ups to active users by achieving their first " Aha! There are seven metrics that you should include in your new user activation dashboard: Monthly New Sign-ups : Gauges marketing effectiveness and predicts product demand by measuring user sign-ups every 30 days.

Data Visualization 98

Data Visualization Onboarding KPIs Dashboard Customer Experience 98

Product Management University

APRIL 17, 2024

Sales signs up for a number and then everyone does whatever’s necessary to hit the number. If you’re growing less, you’re giving up market share. I don’t know of any sales leader that would sign up for a revenue number that results in lost market share. Here’s the problem with that approach. over the next 6 years.

Reporting Tools 147

Reporting Tools Artificial Inteligence Customer Experience Healthcare 147

Userpilot

MARCH 29, 2024

Reasons for funnel leaks in the middle: Friction in the sign-up process. Repair tips for middle-of-the-funnel leaks: Reduce sign-up form length. Leaks in the middle People in the middle of the funnel have enough interest in your product to sign up for demos or free trials. Poor product-market fit.

Data Visualization 103

Data Visualization User Testing Analytic Tools Feedback Software 103

Userpilot

APRIL 26, 2023

This article will take you through 14 brilliant sign up page examples that you can draw inspiration from when creating your own compelling page! There are a few things that will determine how much friction is present in your sign up page design, including: The number of steps The number of fields Requirements (e.g.,

Customer Experience 84

Customer Experience User Testing ChatGPT User Friction 84

Userpilot

DECEMBER 15, 2022

New users’ sign-up page heat map helps identify where potential customers get stuck and at what point they drop off. The demo sign-up page scroll map displays the most engaging part of your demo page and where friction might be. New users sign-up page heat map. Demo sign-up page scroll map.

Data Visualization 95

Data Visualization Customer Feedback Analytic Tools User Testing 95

Roman Pichler

FEBRUARY 19, 2024

Here are four signs that this is the case: Stakeholders , management, or another, more strategic product role determine which features have to be provided and communicate them to you, for example, during a sprint review meeting or in the form of feature requests. [2]

Product Research 242

Product Research Product Management Product Manager Customer Experience 242

Andrew Chen

FEBRUARY 5, 2024

Ask them to sign up and 90% will hit the back button to avoid putting in their email and password. What happens when you ask for credit card and email In the early days of Uber the only way to sign up was to give your email address a bunch of other fields and also your credit card number.

Customer Experience 91

Customer Experience User Testing Customer Feedback Feedback Software 91

Product Talk

AUGUST 16, 2023

For today’s Product in Practice , I caught up with Welena Villasoto , the Community Manager for the CDH Community. She began getting sign-ups and conducting interviews and was well on her way to developing a continuous interviewing practice. After about a month or two of conducting weekly interviews, sign-ups started to dwindle.

Product Research 169

Product Research Weak Development Team User Testing Customer Feedback 169

Userpilot

APRIL 24, 2024

The Userpilot implementation process consists of 4 steps: Create a new account or sign into your account with existing credentials. This takes you to the sign-up page , where you can create a new account. Use your login details to sign in. For enterprise plan users, Userpilot offers single sign-on (SSO).

Analytic Tools 88

Analytic Tools Feedback Software Data Visualization Customer Feedback 88

Product Talk

MARCH 20, 2024

How to Find Future Events And finally, we always include our full event schedule in our monthly newsletter ( sign up here ) and you can also find the schedule in the sidebar on the Product Talk blog. We just want to verify that you meet the event criteria. I’ll be doing many more events this year.

Product Research 238

Product Research Events User Testing Webinar 238

Product Management University

OCTOBER 2, 2023

You’ll use whatever market data you can get at the higher product category level, come up with a reasonable product revenue number from there, and then see what sales will sign up for. Let’s run with this assumption to come up with a simpler and more data-driven approach to forecasting revenue. Here’s the funny thing.

Marketing 130

Marketing Data Visualization Workshop B2B 130

Product Management University

OCTOBER 2, 2023

You’ll use whatever market data you can get at the higher product category level, come up with a reasonable product revenue number from there, and then see what sales will sign up for. Let’s run with this assumption to come up with a simpler and more data-driven approach to forecasting revenue. Here’s the funny thing.

Data Visualization 130

Data Visualization Workshop B2B Product Marketing 130

Andrew Chen

JANUARY 31, 2024

In a previous life, I headed up Uber’s $300m+/year referral program (“give $5 and get $5”) and learned a ton. The problem is, all of these forms of incentives usually end up attracting a different type of marginal user that wouldn’t have signed up earlier. Worse LTVs, worse conversion, less engaged, and so on.

Customer Experience 114

Customer Experience Positioning Marketing 114

Userpilot

MARCH 14, 2024

Next, list the key events in the user journey leading up to user activation. To speed up user activation , make your sign-up flow easy to complete by removing unnecessary steps and enabling SSO. In short, these are parts of the product that users interact with, like the sign-up form or in-app survey.

Data Visualization 101

Data Visualization Customer Experience Customer Feedback User Testing 101

Userpilot

FEBRUARY 25, 2024

Frictionless sign-ups and proactive support are now essential for winning over users. Similarly, generative AI applications are helping speed up UX writing and enhance data analytics. Book a Userpilot demo to find out how you can enhance your in-app experiences to keep up with the behavior trends for 2024.

Analytic Tools 103

Analytic Tools Data Visualization User Testing Reporting Tools 103

Userpilot

FEBRUARY 25, 2024

TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. It might be from a confusing sign-up form, slow-loading pages, or a complicated payment process. Create data-driven product roadmaps.

Data Visualization 102

Data Visualization Analytic Tools Feedback Software Reporting Tools 102

Userpilot

MARCH 12, 2024

By tracking user actions after they sign-up, you can optimize the onboarding to drive activation and adoption. Userpilot’s Paths are a user behavior analysis report mapping out user actions leading up to or following an event. You’re allowed to choose up to 10 steps. User actions following sign-up.

Data Visualization 101

Data Visualization Analytic Tools Customer Experience Customer Feedback 101

Userpilot

JANUARY 28, 2024

The trial sign-up rate shows how appealing the product is and how well-optimized is the landing page and the sign-up flow. Acquisition metrics The acquisition stage is when the user signs up for the product. High trial sign-up rates suggest effective marketing and a compelling product value proposition.

Onboarding KPIs 104

Onboarding KPIs Data Visualization Analytic Tools Customer Experience 104

Alchemer Mobile

SEPTEMBER 6, 2023

Single Sign-On (SSO) Now Available Enhance your organization’s security by using SAML 2.0 Use the Move Up or Move Down buttons to move a question before the previous question or after the next question. The post Enhance Your Data Security with Single Sign-On for Mobile and Web appeared first on Alchemer.

Data Visualization 113

Data Visualization Dashboard Product Research Document 113

Product Talk

OCTOBER 11, 2023

We tend to make assumptions in five different categories: Desirability assumptions Viability assumptions Feasibility assumptions Usability assumptions Ethical assumptions To illustrate these five types, let’s set up a context for our examples. If an organization won’t sign off on it, then in my view, it’s not feasible.

Feedback Software 276

Feedback Software User Testing Technical Review Product Research 276

Userpilot

APRIL 22, 2024

Whether it’s offering a freemium product , single sign-on, or account creation without paywalls, the goal is to deliver value first. Self-serve customer experience : SaaS companies that adopt the PLG strategy allow users to sign up and experience value from the product without the support of a sales team.

Feedback Software 78

Feedback Software Product Research Customer Experience Strategy 78

Userpilot

FEBRUARY 18, 2024

The first step in the drop-off analysis process is defining the conversion events , like completing the registration forms in the sign-up flow. In a SaaS product, we often talk about drop-off rates in the context of: Website conversions – when users don’t complete the purchase, book the demo, or sign up for a free trial.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Onboarding KPIs 98

Userpilot

FEBRUARY 28, 2024

TL;DR A SaaS user flow is a sequence of steps that users complete to reach an objective, for example, to sign up for the product or adopt a new feature. A good example of SaaS user flow optimization is simplifying the sign-up process by enabling SSO and delaying email confirmation. Userpilot sign-up page.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Research Software 98

Lenny Rachitsky

APRIL 11, 2024

Founders should dedicate 12 to 18 months to Level 1, and up to 12 months at Level 2. Common signs that founders can’t get past Level 1 include low usage, high substitutability, or variation in favorite features across the customer set, for a period of at least six months.

User Testing 99

User Testing Framework Product Marketing Marketing 99

Userpilot

MARCH 4, 2024

The first thing you need to know is that this metric isn’t just about speeding up a process—it’s about optimizing every step of your user’s journey to make their path to conversion as smooth as possible. It can be making a purchase or signing up for a service, after their initial interaction with a website or app.

Customer Experience 86

Customer Experience Feedback Software Analytic Tools User Testing 86

Userpilot

MARCH 24, 2024

Do you want to simplify sign-ups , improve free-to-paid conversion rates , or increase product adoption ? Keeping the login/ sign-up process intuitive reduces user frustration and motivates them to engage with the platform. Basic login/sign-up flow chart. Here are the steps to follow: 1.

Data Visualization 103

Data Visualization Customer Feedback Analytic Tools User Testing 103

Userpilot

FEBRUARY 25, 2024

Customer can experience friction at all stages of their lifecycle , for example, when researching the product, during the sign-up and onboarding , when using the product, or while trying to access support. This will show you all their actions leading up to and following a key event, like an activation or conversion event.

Data Visualization 94

Data Visualization Analytic Tools Research Software User Friction 94

Userpilot

FEBRUARY 27, 2024

Marketing teams can use funnel analysis to find friction points in the customer journey that stop users from signing up for the product, activating , and becoming paid customers. For example, at the Acquisition stage, you may want to track sign-ups, demo bookings, or CAC. Next, define the metrics to track at each stage.

Data Visualization 94

Data Visualization Analytic Tools Customer Experience Feedback Software 94

Userpilot

SEPTEMBER 20, 2022

There are several key steps you should consider including in every onboarding experience: a frictionless sign-up process, personalized empty state welcome screens, interactive guides, video tutorials, self-service support, and a mechanism for customers to provide feedback. Sign-up process. What is it? How does it help?

Analytic Tools 97

Analytic Tools Feedback Software Research Software Onboarding KPIs 97

freshtrax

DECEMBER 15, 2023

It could be something as simple as fashion, a street sign, or as intricate as architecture. Train Stations Train signs in many countries can be confusing for foreigners who are not familiar with the local language. Signs are also accessible to children as they are in hiragana and kanji! Reference.) Omelette rice in Kyoto.

Transportation 105

Transportation Reference Customer Experience Education 105

Userpilot

OCTOBER 6, 2023

There are many different types of product demos in SaaS, but the most common ones are product demo videos, live product demos from a sales team, product tours, interactive demos, and pre-sign-up product demos. They should also contain a clear call to action, such as signing up for a free trial or contacting you for more information.

Demo 100

Demo Product Research User Friction Data Visualization 100

Userpilot

NOVEMBER 29, 2023

Create a frictionless sign-up flow for potential customers. For SaaS companies, this could mean taking a demo , registering for a free trial, or signing up for a newsletter. Let’s imagine you had 1,000 sign-ups in the last quarter, and out of those users, 200 decided to upgrade to a paid plan.

Analytic Tools 89

Analytic Tools Feedback Software Data Visualization Reporting Tools 89

Userpilot

OCTOBER 3, 2023

Miro simplifies the sign-up process with Single Sign-On (SSO) options to reduce friction. These include: Value-first approach – allowing users to experience the product’s core benefits as soon as they sign up so that they understand its value. PLG companies: Calendly. PLG companies: Miro. In-app survey.

Analytic Tools 102

Analytic Tools Feedback Software Data Visualization Customer Experience 102