The Accidental Product Manager

NOVEMBER 6, 2023

The goal is to find a way to capture the adults who never stopped playing Image Credit: manuel | MC Game product managers are always looking for new markets that they can enter. Game product managers have only recently started to consider how they might go about convincing adult gamers to start playing more games.

Product Management 73

Product Management Product Manager Entertainment Management 73

Product Management University

AUGUST 3, 2020

All customer testimonials pretty much follow the same blueprint. To successfully execute their strategic initiatives, they had to overcome key business obstacles eliminated by your products. See how easy it is to communicate the strategic value of your products. Your New Blueprint for Customer Testimonials.

Customer Experience 130

Customer Experience Product Research Workshop Framework 130

280 Group

AUGUST 26, 2022

in our “Behind the Product” series, we highlight Product Management concepts used in the products and services in today’s market. . But SpaceX has shown impressive progress leveraging an Agile production methodology that could compete with and even replace NASA’s waterfall processes. .

Reporting Tools 156

Reporting Tools Technical Review Systems Review Agile 156

The Product Coalition

MAY 12, 2022

In the B2B space, why can a product manager nail the customer’s need, solve the market problem in a differentiated way, have compelling results that make the case, and still hit a wall? Surprisingly, it has nothing to do with the product and everything with your customer. Now for some inspiration… Play the Rocky theme song.

Weak Development Team 128

Weak Development Team Differentiation B2B Customer Experience 128

The Product Coalition

FEBRUARY 24, 2023

Do commercial metrics, like “monthly recurring revenue” matter to product managers, when product metrics, like “monthly active users” already paint a good picture? Every product initiative can be looked at through exactly the same lens, in reversed order. Measure what’s valuable, don’t just value what’s measurable.

Reporting Tools 151

Reporting Tools Data Visualization Customer Experience Download 151

Userpilot

MARCH 25, 2024

TL;DR User sentiment is the feeling a person has about your brand, product, or service quality. TL;DR User sentiment is the feeling a person has about your brand, product, or service quality. User sentiment, also known as customer sentiment, refers to how users feel about a product, service, brand, or even an industry.

Data Visualization 100

Data Visualization Feedback Software Analytic Tools Reporting Tools 100

Userpilot

APRIL 22, 2024

But what exactly is funnel marketing, and how can it supercharge your SaaS product growth? TL;DR Think of a marketing funnel as a dynamic blueprint mapping out how prospective customers navigate from product discovery to conversion. Interested in providing personalized experience across the customer journey ?

Analytic Tools 52

Analytic Tools Feedback Software User Testing Product Research 52

Userpilot

SEPTEMBER 4, 2023

Discover how to achieve remarkable growth results through customer journey optimization at the upcoming Product Drive talk by Audrey Melnik (Co-Founder of Unlocking Growth). Customer journey optimization has emerged as a strategic imperative for companies seeking to boost customer satisfaction, retention, and lifetime value.

Data Visualization 92

Data Visualization User Testing Analytic Tools Customer Feedback 92

Intercom, Inc.

OCTOBER 1, 2019

“These sales plays are our blueprint to scaling a billion dollar business” Our answers to these questions are the topic of our new book, Intercom on Sales. . “These sales plays are our blueprint to scaling a billion dollar business” Our answers to these questions are the topic of our new book, Intercom on Sales.

Outbound 155

Outbound User Friction Demo Enterprise 155

Bain Public

NOVEMBER 9, 2022

(Montreal, Canada) – Paul Ortchanian , President/CEO and Founder of Bain Public , will be leading an expert product workshop for the DMZ bootcamp program on November 15, 2022. On November 15th, Paul will be holding a virtual workshop during the training phase of DMZ's bootcamp on how to create a service blueprint. Where: Virtual.

Workshop 52

Workshop Startups Document Consulting 52

Split

APRIL 4, 2024

SCIM, or the System for Cross-domain Identity Management, is a standard that streamlines the process of creating, managing, and deleting user identities across disparate applications. Managing these accounts manually is an onerous task, particularly when employees join, change roles, or leave the company.

User Testing 52

User Testing Customer Experience Data Visualization Software Review 52

The Product Coalition

AUGUST 6, 2023

What you build is your product’s future, and following Product Development Stages is essential to create a customer-centered product, and also following these stages will help you create better, effective teamwork. How you develop, launch, and improve a product determines your success in the market. Make it real.

Feedback Software 116

Feedback Software Development User Testing Customer Experience 116

The Product Coalition

MAY 14, 2021

A wireframe is a 2D visualization of a digital product, ranging from very basic pencil sketches to fully interactive digital designs. Wireframes can be static, and very simply layout ‘what goes where’, and some may be more interactive and more closely mimic the functionality of the final working product. Do Product Managers Use Them?

Feedback Software 113

Feedback Software Certifications User Testing Customer Feedback 113

Mind the Product

FEBRUARY 18, 2020

If you listen to the end credits of the podcast every week, then you already know Marc Abraham’s voice – he’s ProductTank’s Global Coordinator, a co-curator of the Mind the Product conference, an author (of My Product Management Toolkit ), and he’s got a day job as a Head of Product at ASOS.

Product Research 117

Product Research Entertainment Consulting Startups 117

The Product Coalition

JUNE 8, 2022

The Most Important, Missed Success Factor for Product Teams?—?Filling Henry David Thoreau Have you ever heard that great product managers are CEO of their products? Very few product managers have that much control. Very few product managers have that much control. A crack is forming.

Customer Experience 78

Customer Experience Reference Consulting Product Management 78

The Product Coalition

OCTOBER 7, 2019

The Service Blueprint is a key component of Bain Public’s product management process. We use it to help understand the context products operate within. The best way to create a great overarching product strategy is to grow and evolve this document. TouchPoints are the departure point for customer journey mapping.

Data Visualization 70

Data Visualization Feedback Software User Testing Customer Experience 70

Product Management Unpacked

MAY 26, 2020

A look into healthcare product management in the time of Coronavirus. Ever wonder what it’s like to be a product manager for a leading healthcare provider and insurer in the middle of a world health pandemic? Meet Claire Marcus, senior product manager at UPMC Health Plan.

Technical Advisors 160

Technical Advisors Healthcare User Testing Customer Experience 160

Bain Public

SEPTEMBER 7, 2022

(Montreal, Canada) – Paul Ortchanian , Founder, CEO, Head of Product, Data and Strategy of Bain Public , will be leading a workshop on Wednesday September 7, 2022, in collaboration with The Holt Xchange. Paul’s unique experience brings together the necessity of great engineering and the beauty of product strategy. Session Information.

Workshop 52

Workshop Data Visualization Startups Leadership 52

The Product Coalition

NOVEMBER 14, 2023

If your customer base ages with you, you’re Woolworth’s.” — Jeff Bezos Ever question the value of a product development lifecycle? If you haven’t gathered from my past posts on product topics, I’ve worked with ‘interesting yet easily annoyed’ colleagues many times. Do you even know what a product lifecycle is?”

Feedback Software 127

Feedback Software Roadmap Product Research User Testing 127

Bain Public

APRIL 7, 2022

Title: Create your Product Blueprint with Paul Ortchanian. During the hybrid workshop, Paul will guide the teams through the creation of their product blueprint, which will capture their product's unique activities (or a complex combination of actions) to better deliver on the customer’s value proposition.

Workshop 52

Workshop Leadership Startups Consulting 52

The Product Coalition

NOVEMBER 13, 2022

Data Driven Expectations and Validation Shot in Budapest in 2018 during our MBA trip Setting the Context Product Managers often start with an Outside-In perspective. The Return of the King?—?Data That is also the right thing to do. At the same time, customers usually tend to attribute symptoms as a problem.

Data Visualization 126

Data Visualization KPI Framework Customer Experience 126

Userpilot

FEBRUARY 8, 2022

A product journey map is a key part of the product development and design process as it serves as a peek into how your users see and experience your product or service. It also enhances the overall product experience and improves chances of customers reaching the activation then retention stages. Let’s get started!

Data Visualization 97

Data Visualization Onboarding KPIs Customer Experience Analytic Tools 97

Userpilot

SEPTEMBER 4, 2023

Discover how to achieve remarkable growth results through customer journey optimization at the upcoming Product Drive talk by Audrey Melnik (Co-Founder of Unlocking Growth). Customer journey optimization has emerged as a strategic imperative for companies seeking to boost customer satisfaction, retention, and lifetime value.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

ProductPlan

FEBRUARY 10, 2022

Above all, if you plan to implement any change, you need a strategic blueprint to guide you through the process. Above all, product teams can use a digital transformation roadmap to summarize the plan and goals for any move from a manual process to a digital one. A business can undergo many of these transformations.

Roadmap 89

Roadmap Research Software Software Review Technical Review 89

Bain Public

FEBRUARY 13, 2023

During the in person workshop, Paul will lead a group of early stage startup founders through the process of revisiting and assembling their value proposition, establishing their product mission and strategies, and completing their product roadmap. This ensures long term growth and success of any company and their products!

Workshop 52

Workshop Startups Leadership Consulting 52

Gainsight

APRIL 12, 2024

Customer Success is paramount in driving product adoption. From a report, Gainsight found that 67% of respondents are using Digital Customer Success to effectively onboard and grow customer advocacy for their products. The answer: Digital Customer Education (CE). So who’s in charge? Training is just part of their day-to-day.

Customer Experience 52

Customer Experience User Friction Customer Feedback Reporting Tools 52

Bain Public

AUGUST 18, 2021

(Montreal, Canada) – Paul Ortchanian , Founder, CEO, Head of Product, Data and Strategy of Bain Public , will be leading a workshop on August 24th in collaboration with Holt Accelerator , currently rebranded as The Holt Xchange. Paul’s unique experience brings together the necessity of great engineering and the beauty of product strategy.

Workshop 52

Workshop Data Visualization Roadmap Startups 52

Userpilot

JULY 28, 2022

Some include current state maps, future state journey maps, service blueprints, day-in-the-life, empathy, and experience map. Defining what success looks like for your persona and understanding how your product helps. Creating a customer success journey map is necessary for: Creating a customer success strategy.

Feedback Software 98

Feedback Software User Testing Customer Experience Data Visualization 98

Userpilot

JUNE 3, 2022

One of the biggest debates I see internally in product management teams is whether or not they should have a customer-facing roadmap. If you’re managing a larger portfolio or a complex product, you might want to highlight product areas. Should you take a plunge and share your roadmap externally? Absolutely!

Roadmap 105

Roadmap Customer Experience Product Research Document 105

PMLesson's Ace the PM Interview

AUGUST 20, 2020

Product Vision or Product Vision Statement is the long-term goal for a product includes the long-term mission and the motivation behind its creation, along with why it’s important. Product visions, ultimately, serve as the guideposts for the development of the products. What is a Product Vision?

Vision 98

Vision Customer Experience Customer Feedback Differentiation 98

NextBigWhat

FEBRUARY 8, 2021

What makes an e-commerce company launch hardware products (like Kindle) or an infrastructural service (AWS) that has no relationship with the core business, yet goes on to become a market leader! We all must have heard, read about Amazon’s working backwards principle. How does Amazon’s working backwards process work?

Systems Review 136

Systems Review Software Review Books Customer Experience 136

The Product Coalition

OCTOBER 13, 2022

Accessibility Affordability Accreditation Many innovative models of education are being developed in web3 that can be used as inspiration and blueprints for a shift towards ed3. Education is the key to humans flourishing and one of the best ways to improve living standards and promote equity?—?if if we truly live in a knowledge economy.

Feedback Software 121

Feedback Software Education Systems Review Technical Review 121

Bain Public

OCTOBER 18, 2022

(Montreal, Canada) – Paul Ortchanian , President/CEO and Founder of Bain Public , will be leading an expert product workshop in collaboration with Station Fintech , a FinTech startup Montreal accelerator. Title: Strategic Product Baseline, Blueprint and Roadmap. Session Information. Date: Oct 18, 2022. About Paul Ortchanian.

Workshop 52

Workshop Finance Startups Leadership 52

ProductPlan

MARCH 17, 2022

As if we needed another reason to be enthusiastic about the rise of product operations , we have one. Implementing product ops at your company will reduce your team’s need to produce clunky, one-way communication vehicles like the product requirements document (PRD). How Product Ops Can Replace the PRD. What is (was?)

Document 105

Document Feedback Software User Testing Customer Feedback 105

Bain Public

SEPTEMBER 17, 2020

Bain Public’s SOAP™ methodology and tool offers a full picture of your product strategy, tactics, metrics and roadmap all in one place. SOAP™ is a methodology that Bain Public created for product planning and roadmap prioritization based on principles of Product Strategy, Lean Startup, User-centered design, Data Science and more.

Framework 52

Framework Leadership Customer Communications Definition 52

Bain Public

SEPTEMBER 20, 2022

(Montreal, Canada) – Paul Ortchanian, President/CEO and Founder of Bain Public , will be leading an expert product workshop on Thursday, September 22nd in collaboration with Apollo13. Title: Strategic Product Baseline, Blueprint and Roadmap. This ensures long term growth and success of any company and their products!

Workshop 52

Workshop Startups Leadership Roadmap 52

ProductPlan

NOVEMBER 2, 2021

At ProductPlan, we have the tremendous privilege of working with and listening to tens of thousands of product leaders. Moreover, we understand why companies face alignment issues, and why products fail to live up to expectations. The roadmap can serve as an organizational blueprint that binds strategy and execution.

Data Visualization 93

Data Visualization Reporting Tools Analytic Tools Research Software 93