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17 SaaS Customer Success Best Practices to Improve Customer Retention

Userpilot

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. In this article, we’ll share 17 best practices that you can implement today to increase retention , revenue, and engagement.

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6 SaaS Demo Best Practices to Run Successful Demo

Userpilot

Demos are crucial for your sales process success, which is why you need to learn SaaS demo best practices to create beneficial content. So if you're looking for sustainable product-led growth , let's dive deeper and learn about the top SaaS demo best practices to help boost conversion rates. Of course not!

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What is Marketing Research? Examples and Best Practices

Userpilot

Through the common practice of conducting market research, companies gather essential information that enables them to make informed decisions and develop products that resonate with consumers. Challenges and best practices in market research Delving into market research comes with its own set of hurdles.

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Best Practices for Manufacturers for Agile Product Development

Gocious Blog

Agile product development may have originated in the software world, accelerating the speed at which digital products are developed, tested, launched, and improved, but this doesn't mean that Agile only works for software products.

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Best Practices for Deploying & Scaling Embedded Analytics

Download the eBook to learn about Best Practices for Deploying & Scaling Embedded Analytics. Deployment: Benefits and drawbacks of hosting on premises or in the cloud. Packaging and Deployment Workflow: Embedded analytics solution should work seamlessly with your current application.

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What is User Satisfaction? Definition, Metrics and Best Practices

TryMyUI

Definition, Metrics and Best Practices appeared first on Trymata. What is User Satisfaction? User satisfaction is defined as a measure of how content or. The post What is User Satisfaction?

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SaaS Renewals: A Guide for Increasing Customer Retention (+Best Practices)

Userpilot

Best practices for optimizing your SaaS renewal strategy Adopting best practices for your SaaS renewal strategy can significantly enhance user retention and revenue. Additionally, hosting webinars can educate and engage customers, keeping them informed about new features and best practices.

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Apache Cassandra® NoSQL for the Relational DBA

Gain insights into Cassandra's architecture, configuration strategies, and best practices. Learn from Lewis DiFelice, an experienced Professional Services Consultant at Instaclustr, as he shares his journey transitioning from SQL to managing a 40-node Cassandra cluster. Download now and revolutionize your database operations!

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The Essential Guide to Analytic Applications

No matter where you are in your analytics journey, you will learn about emerging trends and gather best practices from product experts. We interviewed 16 experts across business intelligence, UI/UX, security and more to find out what it takes to build an application with analytics at its core.

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Outrun Your Competition: Best Practices for Accelerating Sales Processes

By building a modern GTM motion that uses data, automation, and proven best practices to unlock insights, engage customers, and win faster. Every go-to-market team knows the frustrations that come from a drawn-out sales process. How can you speed it up?

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Best Practices for a Marketing Database Cleanse

Download ZoomInfo’s latest data-driven eBook aimed to help marketing leaders understand the best practices around choosing a B2B contact data provider. What’s involved in their maturity process? Having an accurate and up-to-date database.

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Best Practices for Accelerating the Sales Process

More often than not, sales leaders strive to accelerate their deal cycle, but it’s critical to also consider the opportunity cost. Think about it: with outbound prospecting, requests from management, scheduled demos, and inbound calls, chaos can quickly work its way into your strategy, deeming a “speed wins” selling mentality downright ineffective.

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Nine Companies Share 30+ Best Practices for Creating Embedded Analytics Products

In this 4-part series, product and technology leaders share insights for successfully going to market with a data product. Download the eBook now, and find out how you can embed analytics in your solution, from building your business case to designing and launching your product.

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Iterate Your Way to a Top Analytics Product Experience

Speaker: Richard Cheng, Associate Product Manager, Mark43

Haarthi Sadasivam, Technical Product Marketing Manager at Looker will join the conversation on best practices. In this webinar, we'll cover: Best BI practices from Mark43 and Looker. How efficient intelligence and analytics will benefit your users.

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Pressure Points: How to Ensure Your B2B Pipeline Passes Inspection

This eBook highlights best practices for developing a pipeline management process that helps sales leaders and their team C.L.O.S.E you’ll see what we mean in this eBook) more revenue through data-driven prospecting, stage analysis, and subsequent sales enablement.

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Forrester Research Report: How Sales and Marketing Intelligence Drive Improved Business Outcomes

In 2019, DiscoverOrg commissioned Forrester Consulting to evaluate sales and marketing intelligence practices in the B2B space. of companies achieved a score indicating maturity in data management practices in the space.". The primary takeaway? Forrester found “only 1.2% However, organizations are fighting back - and winning.

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LLMs in Production: Tooling, Process, and Team Structure

Speaker: Dr. Greg Loughnane and Chris Alexiuk

However, during development – and even more so once deployed to production – best practices for operating and improving generative AI applications are less understood.

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Making Software Pirates Pay: An E-Commerce Playbook

Best practices for in-application messaging and e-commerce landing pages that will increase conversion rates. This playbook will show you: Why you should pursue a strategy of converting unpaid users into paying customers. Download the eBook now!

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IDC Analyst Report: The Open Source Blind Spot Putting Businesses at Risk

This IDC report addresses several key topics: Risks involved with using open-source software (OSS) How to manage these risks, including OSS license compliance Business benefits to the organization beyond risk mitigation Software supply chain best practices Key trends in industry and government regulation

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Developing Valuable Community-Based Advocacy Programs

Speaker: Bill Johnston, Community Innovation Officer at Structure3C

Bill Johnston, Community Innovation Officer at Structure3C, is here to explain the key elements of a successful program, to see examples of best practices, avoid common pitfalls, and get specific guidance on developing and measuring your own community-based advocacy program.

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Managing Product Feedback at Scale

This practical 26-page eBook provides product managers with the strategies needed to deal with the common pitfalls that come with opening up the inevitable floodgate of data that comes with asking your customers and internal stakeholders for their input.

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How Can We Stop Under Utilizing a Key User Experience Champion?

Speaker: Miles Robinson, Agile and Management Consultant, Motivational Speaker

It’s a truth universally acknowledged by the best product managers. Despite this, those building the product itself are often detached from their customers, leading to a gap between vision and execution on the most practical metrics. Customer representation has always been a key reason for success in product development.

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Data Science Fails: Building AI You Can Trust

The new DataRobot whitepaper, Data Science Fails: Building AI You Can Trust, outlines eight important lessons that organizations must understand to follow best data science practices and ensure that AI is being implemented successfully. Download the report to gain insights including: How to watch for bias in AI.

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How To Launch A Feature To Maximize Growth

Speaker: Brian Balfour, CEO, Reforge

Brian Balfour, Founder and CEO of Reforge, has taken a close look at these practices to figure out just why they can slow - or even hurt - growth. You'll learn: Four common reasons why the best intentions fail. Now, he has a repeatable model for you to use in your next launches to get the growth you're looking for.

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Feedback Management: A PM's Key for Continuous and Impactful Product Growth

Speaker: Hannah Chaplin - Product Marketing Principal at Pendo & Steve Cheshire - Product Manager at Pendo

Best practices for measuring and analyzing customer feedback at scale. In this webinar you will learn: Pros and cons of different feedback collection methods and how to choose the right one for you. How to assess customer value. Feedback implementation frameworks that increase the precision and accuracy of the features being built.

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5 Things a Data Scientist Can Do to Stay Current

DataRobot together with Snowflake – a leading cloud data platform provider — is helping data scientists stay current with the latest technology and data science best practices so that they can excel in an increasingly AI-driven workplace.

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Managing Product Feedback at Scale

This practical 26-page eBook provides product managers with the strategies needed to deal with the common pitfalls that come with opening up the inevitable floodgate of data that comes with asking your customers and internal stakeholders for their input.

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Community KPIs: Easier Than You Think!

Speaker: Carrie Melissa Jones

On December 7th at 12 pm EDT, Carrie Melissa Jones will walk you through a practical method for determining KPIs to showcase your impact—whether to yourself, your team, your boss, or your board. The key mindset shift needed to identify the best KPIs for your community. Join us to learn: The 3 types of metrics you need to track.

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How to Work with Your Customer Success Team to Create a Great Product Feedback Experience

Speaker: Rebecca Notté, Product Operations Manager and Hannah Chaplin, Director of Product Marketing at Pendo

In this session, Hannah Chaplin and Rebecca Notté will explain the challenges of managing feedback between product and customer success teams and share their best practices on: How product can partner with customer success to create a process that scales and works for everyone.

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Architect Your Organization for Effectiveness, Productivity, and Joy

Speaker: Ron Lichty, Consultant: Interim VP Engineering, Ron Lichty Consulting, Inc.

We are excited to welcome Ron Lichty, co-author of a seminal book on managing software teams and a well-known speaker, who will walk us through the latest thinking, best practices, and on-the-ground experiences structured around key questions about effective organizational structures: How, when and how often do we split teams?

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Game-Changers 911™: How to Change the Product Management Game in 2020

Speaker: John Storm, President, BrainStorm Network

Do you want to “change the game” in your company or the product management industry? There are BIG rewards for people who challenge the status quo. Innovators and disruptors are never content with slow, incremental growth. They thrive on shaking things up, re-arranging the game board, and re-writing the rules of the game.

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Game-Changers 911™: How to Change the Project Mgt. Game in 2020

Speaker: John Storm, President, BrainStorm Network

Do you want to “change the game” in your company or the project management industry? There are BIG rewards for people who challenge the status quo. Innovators and disruptors are never content with slow, incremental growth. They thrive on shaking things up, re-arranging the game board, and re-writing the rules of the game.

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Best Practices for Marketing Database Cleanse

ZoomInfo has produced this eBook to help marketing leaders understand best practices around cost and value when it comes to choosing a B2B contact data provider. Finding a vendor to cleanse and optimize your marketing database can be difficult if you don’t know what to look for. This buyer’s guide will cover: Buying Considerations.

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Five Ways to Use Product Management Best Practices

As you move into the new year you can help your product team prepare for success by exercising those product leadership muscles and implementing product management best practices. Here are our top tips for how you can lay the right foundations and get your product strategy off to a flying start.