Remove value-usability
article thumbnail

Evaluating Solutions: The 5 Types of Assumptions that Underlie Our Ideas

Product Talk

. – Tweet This There are five types of assumptions that product teams tend to make: desirability, feasibility, usability, viability, and ethical. Desirability assumptions include why we think someone will want our solution as well as why we think our customers are willing to do what they need to do to get value from the solution.

article thumbnail

Top 5 Usability Testing Books

UX Planet

Usability testing is a crucial aspect of user experience design, focusing on evaluating a product or service by testing it with representative users. This process helps identify any usability problems and determine the participant’s satisfaction with the product. Usability Testing Essentials: Ready, Set…Test! ” by Carol M.

Books 82
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Ask the Community: How Do You Shift From Functional Teams to Value-Driven Teams?

Product Talk

These teams can rarely deliver value on their own. If an organization wants to shift to product teams—teams empowered to drive outcomes —they need to structure their teams such that each team includes the necessary skills and abilities required to build and deliver customer value.

article thumbnail

Ask Teresa: Who’s Responsible for What in the Product Trio?

Product Talk

It seems like some areas of risk clearly map to members of the trio—engineers should be responsible for feasibility, designers should be responsible for usability—but other types of risk don’t match up with a particular role. Is the product desirable, viable, feasible, usable, and ethical? Tweet This. Tweet This.

article thumbnail

If You Build It, They Will Come: A Guide to Customer Onboarding

Speaker: Jamie Bernard, Sr. Product Director and Product Management Practice Lead at Nexient, an NTT Data Company

If you can simplify your onboarding process and show your product's value from the beginning, you can lower customer churn and increase the usability of your product. In this webinar we will review: The elements of good customer onboarding. Examples of successful product onboarding strategies.

article thumbnail

How UX Researchers Can 4X Their Usability Test Response Rates With Userpilot

Userpilot

Usability testing is an invaluable resource for UX researchers…but only if you’re able to recruit participants in the first place. TL;DR Challenge : Lisa, our UX researcher, found it difficult to recruit participants for usability tests via email since B2B users are busy individuals with cluttered inboxes.

article thumbnail

Building an API for powerful customer data analysis

Intercom, Inc.

. “If the data isn’t easily searchable and usable, it can effectively come between a business and its customers, obscuring the real people we’re trying to connect with” However, key to this is having appropriate context – and at a large enough scale and with enough data, it’s possible to lose the person in the numbers, so to speak.