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2022 on Inside Intercom

Intercom, Inc.

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. After booming for the best part of two decades, a number of factors coincided to transform the SaaS landscape and tech more broadly. Announcing ‘The Intercom Customer Support Trends Report for 2022’. And breathe!

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2022 in review: Highlights from this year’s best conversations

Intercom, Inc.

 We’re not going to lie, 2022 was a challenging, nerve-racking, gripping beast of a year, but here we are at the end of it – and there’s plenty to be thankful for. This is our last episode of 2022. Des Traynor: One of the things we sat down to do at the very end of last year was plan out 2022.

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22 Digital Transformation Statistics for 2022

Modus Create

In October 2021, we surveyed over 1,000 senior executives in the US, with a goal to understand their digital appetite and aspirations for 2022. . The survey revealed interesting insights on Corporate America’s readiness for various digital initiatives, which we consolidated in our 2022 State of Digital Transformation report.

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5 Climate Tech Startups to Watch

freshtrax

Climate tech, which refers to technologies and businesses focused on combating climate change , such as reducing CO2 emissions and combating global warming, is gaining momentum, especially in the United States. Climate tech funding has increased significantly. The market size of climate tech in the U.S.

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How AI and ML Can Accelerate and Optimize Software Development and Testing

Speaker: Eran Kinsbruner, Best-Selling Author, TechBeacon Top 30 Test Automation Leader & the Chief Evangelist and Senior Director at Perforce Software

Though DevOps is a relatively new role, it’s one that allows visibility across the whole operation, making it important to senior tech positions. It's no secret that CTOs need to have a full understanding if they want to be successful, but does that make them responsible for developer productivity?

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Why customer engagement is the key to business growth in 2022 and beyond

Intercom, Inc.

While this shift was already underway, the rate of digital transformation is now happening much faster than previously predicted due to the impact of the COVID-19 pandemic. Technology capabilities were one of the key factors of business success during the height of the COVID-19 pandemic”. This trend shows no signs of slowing down.

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Scaling Impact: A Look at the Year Ahead (2022)

Product Talk

I’m excited for 2022. Here’s one review from a Continuous Interviewing course participant. Advances in technology are allowing us to grow our class sizes without compromising the student experience. So we expect these numbers to grow throughout 2022 and beyond. Happy New Year! This year is no different.