Johanna Rothman

NOVEMBER 10, 2023

Transcript: I’m Johanna Rothman, and this is 60 Seconds of Johanna’s WIP for November 9, 2023, where I read an excerpt of just a minute of some writing in progress. No one cares about a team's agility—with the possible exception of the team itself. But managers and customers do care about better products.

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Product Research Feedback Loop Customer Experience Agile 60

Gainsight

OCTOBER 19, 2023

If this past year has shown us anything, it’s that companies with the most agility and a strong focus on the customer are the ones that are poised to thrive in a constantly shifting and uncertain economy. We partnered with Benchmarkit, a B2B SaaS research firm, to find out. So what did we learn? To start, here’s the TL;DR.

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User Testing Research Software Reporting Tools Product Research 52

Product Talk

NOVEMBER 22, 2023

These are the customer needs, pain points, and desires that, if addressed, will drive your desired outcome. Below the solution space are assumption tests. This is how we’ll evaluate which solutions will help us best create customer value in a way that drives business value. But this isn’t Agile. Nor is it continuous.

Research Software 241

Research Software Feedback Software Product Research User Testing 241

Gainsight

MAY 24, 2023

By Nick Mehta, CEO, Gainsight NickGPT + way-too-many-shoe-changes + Taylor Swift + Digital Customer Success + the best community ever = Pulse 2023. You had to be there … But just in case you missed it, here are my top 10 takeaways about Customer Success from an epic week: 1. Ready for Pulse Europe?

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Userpilot

AUGUST 29, 2023

In this article, we’re going to unpack what is product management , how it differs from traditional project management, the role it plays in building products that delight your users, and the skills a good product manager must demonstrate to succeed. Champions a customer-centric approach. Let’s go! Drives product success.

Data Visualization 105

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UX Studio: Product Management

OCTOBER 2, 2023

They play an essential role in creating fascinating websites that engage users and appealing branding that leaves a lasting impression. Besides those, our digital creations captivate the target audience to drive high conversion rates while being user-friendly. Research ensures prioritized user needs and delivered effectiveness.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

UX Studio

APRIL 6, 2023

Your website’s design is crucial when you try to win over your users. We combine high-quality website design with user experience design to deliver an end product that helps our partners achieve their business goals. We accomplish this by putting UX research to use, which leads to enhanced, user-centric design.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

Your website’s design is crucial when you try to win over your users. We combine high-quality website design with user experience design to deliver an end product that helps our partners achieve their business goals. We accomplish this by putting UX research to use, which leads to enhanced, user-centric design.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Planet

DECEMBER 15, 2023

Every dollar’s worth of expense is a fight, and spending 30% of the budget on “simply asking questions” (read: UX research) can be a hard sell. How do you plan to set aside a budget to enhance product performance and user satisfaction? So, how do you ensure that UX gets its due in terms of investment?

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Centercode

SEPTEMBER 22, 2020

Consumer desire to make the home more convenient, safe, and connected means interest in IoT devices like smart bulbs, thermostats, ovens, vacuums, doorbells, and security cameras is growing rapidly. 41% of consumers say their primary reason for buying smart home products is convenience. Ease of Setup and Operation.

User Testing 72

User Testing Feedback Software Customer Feedback Product Research 72

Modus Create

FEBRUARY 5, 2024

But 2023 felt different. Businesses and governments are scrambling to understand the implications of this technology, now at the fingertips of everyday consumers. According to our research, only 22% of large enterprises (10,000+ employees) cite Generative AI and/or ML algorithms as a focus for 2024.

Data Visualization 64

Data Visualization Research Software Analytic Tools Customer Experience 64

The Product Coalition

JANUARY 5, 2023

First, figure out if you’re at product-market fit (PMF) You’re at PMF if customers are banging at your door. If your customers pull your product so hard that you can’t catch up with demand. Great tasks: collect feedback, write problem statements, prototype stuff, QA, “just-in-time” thinking ? 2023 just started.

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Product Research User Testing Product Management Product Manager 96

The Product Coalition

MARCH 6, 2024

To cut another long story short, we did what all great product people do, and we did the research. We spoke with users, with non-users, and looked at usage data (no, the alarm clock was not a heavily used feature — go figure!). Lululemon Example: First layer is the broad customer you are targeting.

Research Software 128

Research Software User Testing Customer Experience Data Visualization 128

Modus Create

SEPTEMBER 11, 2023

Centralized user management A major reason behind enterprises moving to the GitHub cloud is to get more control over their user accounts. Once you have a GitHub Enterprise Cloud (GHEC) and Enterprise Managed Users (EMU) account, you can integrate it with Azure Active Directory or Okta.

Enterprise 110

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The Product Coalition

NOVEMBER 13, 2023

A value creation lead in one of the VCs that I am working with told me that when they think about product-market fit they only relate it to companies at the seed stage, and in round A they consider them as the go-to-market (GTM) phase, assuming they have already found product-market fit. Here is how it works. It’s time to grow.

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The Product Coalition

DECEMBER 4, 2023

A value creation lead in one of the VCs that I am working with told me that when they think about product-market fit they only relate it to companies at the seed stage, and in round A they consider them as the go-to-market (GTM) phase, assuming they have already found product-market fit. Here is how it works. It’s time to grow.

Product Strategy 107

Product Strategy Strategy User Testing Weak Development Team 107

The Product Coalition

JANUARY 5, 2021

Contactless methods are easier track down to a specific user and, hence, much harder to misplace. Now that MTA is basically a startup bro, they are employing a genius strategy for the OMNY rollout: a test and learn phase with strategic checkpoints. And in 2023, there will be no more MetroCard. 3) It will increase security? —?Raise

Transportation 144

Transportation Data Visualization Government Banking 144

The Product Coalition

JUNE 17, 2020

We manage everything from product launch, forecasting, planning to product marketing and sales and when things change drastically Product Managers are expected to be agile and stay on top of technology tools to save the day. when retail and in-person customer communication has transformed?—?is of all B2B sales in the US by 2023.

Customer Communications 78

Customer Communications Feedback Software Reporting Tools Technical Review 78

Bain Public

OCTOBER 25, 2022

Connektica is a Montreal-based telecommunication company offering Test as a Service (TaaS) solutions for measurement of radio frequency components in space and ground applications. define key metrics, decision-making framework) User experience strategy (e.g. your product blueprint) Roadmap with your team (e.g.

Product Research 52

Product Research Data Visualization Research Software User Testing 52

The Product Coalition

JULY 16, 2023

Add to that the agile revolution, which yanked product managers deep into the execution ( preparing a sprint every other week requires a lot of work! ), and you’ll see why two decades later the focus of product management had shifted. But unfortunately, the impact you can make there is limited.

Strategy 138

Strategy Product Management Product Manager Management 138

ProductPlan

DECEMBER 13, 2021

In the past 20 years, we have seen Digital and Agile Transformation Programs grow and swell to $1.3 Organisations arbitrarily issue new role titles such as Product Owner, Agile coaches are bussed in, and teams are organised in “squads”. Sadly, they can also badly affect our ability to meet our promises to our customers.

Weak Development Team 91

Weak Development Team Agile Technical Review Product Research 91

Userpilot

MARCH 20, 2023

With so many companies prioritizing their customer service efforts for a good reason, we decided to list 13 emerging customer service trends that can help you exceed customer expectations and drive business growth. One of the foremost customer service trends today is offering self-service options.

Reporting Tools 98

Reporting Tools Data Visualization Analytic Tools Research Software 98

Sequent Learning

DECEMBER 17, 2021

In the past 20 years, we have seen Digital and Agile Transformation Programs grow and swell to $1.3 Organizations arbitrarily issue new role titles such as Product Owner, Agile coaches are bussed in, and teams are organized in “squads”. Sadly, they can also badly affect our ability to meet our promises to our customers.

Weak Development Team 52

Weak Development Team Technical Review Product Research Customer Experience 52

Usersnap

JUNE 15, 2023

The 8 stages of a product management process to smash your goals in 2023 and further. Having a well-thought-out product management process can help you build a high-impact product roadmap, smartly collect customer feedback, know which initiatives or requests to prioritize, get executive buy-ins, etc. Gathering customer feedback.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Modus Create

JUNE 20, 2023

These trends are based on feedback from our projects with several global 2000 enterprises and reinforced by a prominent uptick in Google Trends (which tracks what people search for over a period of time). Here’s what’s capturing the attention of global enterprises in 2023. billion in value. Well, the future has finally arrived.

Feedback Software 98

Feedback Software Reporting Tools Development Technical Review 98

Userpilot

MARCH 8, 2023

Abrar Abutouq, Product Experience Manager Role: Product Experience Day-to-day responsibilities : I’m in charge of handling a wide range of customer issues and improving the product user experience, and making our easier for users to use and understand. We have too many.

User Testing 52

User Testing Research Software Feedback Software Customer Experience 52

The Product Coalition

JANUARY 3, 2023

If we were truly lean and agile, shouldn’t we be way below the 153,000 layoffs mark? The limit of Product Product as a whole was built on top of two solid foundations: Agile and Lean. The discovery and delivery process took into consideration the entire user experience. 2023 will, most likely, be a tough year.

Product Research 115

Product Research Product Management Product Manager Management 115

Agile Velocity

AUGUST 30, 2023

Both of us are transformation coaches with Agile Velocity. We want to talk today about organizational agility and specifically, metrics that matter when optimizing for the flow of value through your system. So how long does it take for us to complete a user story or a feature or an epic. Colleen Johnson Absolutely.

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Data Visualization Reporting Tools Feedback Software Agile 87

Product Talk

APRIL 19, 2023

Whether you’re trying to keep track of everything you learn about your customers during continuous discovery , keep tabs on the latest thought leadership and learnings from others in the industry, or keep on top of all the newest products on the market, you can quickly get overwhelmed. The world of digital products is evolving quickly.

Research Software 130

Research Software Data Visualization Product Research Systems Review 130

Userpilot

NOVEMBER 12, 2023

How do you go about hacking product growth in 2023? Hacking Product Growth in 2023 by Sean Ellis. Such an experience hooks the users and makes them come back to the product. Next, you need to lead your users to the ‘must have’ experience, or activate them. Through the Sean Ellis test, aka the PMF test.

Analytic Tools 104

Analytic Tools Feedback Software Research Software Onboarding KPIs 104

Modus Create

NOVEMBER 2, 2020

For many organizations currently using Server products, this was (or maybe should have been) already on the horizon, especially for larger organizations with more than 500 users. Organizations using Cloud products are going to get the full benefit from Atlassian’s deep investment in innovation and research and development.

Analytic Tools 96

Analytic Tools Research Software Data Visualization Product Research 96

Userpilot

OCTOBER 20, 2023

TL;DR Product-led growth is becoming the go-to growth strategy and PLG tactics can help sales-led companies to improve customer experience. To create customer-centric products, PMs will have to draw on multiple data sources, like user behavior analytics. That’s also how users prefer to access support.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

DECEMBER 22, 2021

Will AI transform Product Management in 2022 by allowing PMs to make a better use of user behavior data ? Will data privacy, culture and company values matter to customers more than ever, up to the point of swaying an their product decisions? – There are countless companies that meet every need the customer has.

Analytic Tools 143

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 143

Userpilot

JANUARY 14, 2024

This will include the use of predictive analytics to forecast user behavior trends. Product teams will have to use both quantitative and qualitative customer feedback to fully understand customer needs and wants. To thrive in 2024, companies will have to prioritize creating excellent customer experiences.

Data Visualization 103

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