about-us press-center 
Product Innovation Educators
JANUARY 15, 2024
Joining us is Paul Stonick, the Vice President of SCADpro. It’s a creative problem-solving tool, a human-centered approach to solving problems. Innovation is not about taking it to the press or to the board because then you’re serving the wrong customer. [8:29] 8:29] How do you apply Design Thinking?
Haines-Group
DECEMBER 11, 2023
The Problem Product Management, Engineering, and Marketing are the center points of the interdisciplinary product team. Afterall, they each live in different departments with different leaders, and each also has its own perspective about customers that also impacts alignment. Again, think about that elephant analogy.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Intercom, Inc.
JANUARY 31, 2023
However, getting from technological breakthrough to useful applications is far from straightforward. The trickiest thing about large language models (LLMs) is that they’re great at appearing plausible, even when they’re wrong. This means we need to think carefully about how to apply the tech in practice to make it truly useful.
Intercom, Inc.
OCTOBER 21, 2020
That’s a universal truth, but one businesses forget about at their peril. This applies not only to conversations a customer may have with your sales or support teams, but even when they’re not talking to you at all – such as when they’re on your help center , searching for answers. To answer a pressing question – create an FAQ.
The Product Coalition
DECEMBER 6, 2021
Internet-connected thermostats, doorbells, smoke locators, and security cautions make an associated center where information is shared between physical gadgets, and clients can remotely control “things” in that center (for example, changing settings for temperature, open entryways, etc.) Are any encryption techniques used by them?
Intercom, Inc.
JANUARY 31, 2023
In December, our Director of Machine Learning, Fergal Reid , and I sat down to chat about the launch of ChatGPT : the good, the bad, the promise, the hype. We sketched out a few AI-powered features we thought could be useful, went into production, and put a beta version in front of 160 customers. How are you?
The Product Coalition
JULY 6, 2022
When most of us think of this title, we immediately think of power, autonomy and authority, and herein lies the problem: while Ben goes on to describe in some detail what a good CEO (and as a corollary, a good Product Manager) looks like, each of us has a pre-loaded concept of “CEO” in our minds already. It’s a relative term?—?some
Expert insights. Personalized for you.
104 
Let's personalize your content