The Product Guy

FEBRUARY 27, 2020

Guest Post by: Syed Abdullah (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Bryan Postelnek]. I have worked on several products that were built with passion and vigor. At JCDecaux, I led the development of an information kiosk for airport passengers. The kiosks are deployed to many airports in the U.S.

User Testing 167

User Testing Weak Development Team Product Research Customer Experience 167

The Product Coalition

OCTOBER 5, 2020

Many teams and organisations jump into build mode too early. When you suggest a Product Discovery as a way to help get better results it gets rejected. This article is a way to answer the question: “Why do Product Discovery?” Some teams do this continuously, and others do it more like a project.

Product Research 180

Product Research Research Software Weak Development Team Customer Experience 180

Mind the Product

MAY 9, 2019

In March last year, my colleague and Mind the Product’s Director of Training, Rosemary King, wrote about how the company departments working alongside a product team could better work together to meet their common goals and to improve working practices. All product managers love a good test. Test Everything.

Product Research 151

Product Research User Testing Weak Development Team Embedded Analytics 151

Ask Benny

MAY 1, 2018

Why product management role is so misunderstood. The Technical Aspect Throughout my career as product manager I have talked with many product managers from different companies, seen a lot of product management recruitment ads, and followed many product management discussions and lectures.

Customer Experience 97

Customer Experience User Testing Weak Development Team Product Research 97

BrainMates

MARCH 6, 2018

In March 2018, Rich Mironov visited Australia and presented to the Product Talks Sydney Meetup Group on building and scaling Product teams. This blog is a transcript of part of that meetup, focusing on why we need Product Management. Rich Mironov presenting on why we need Product Management.

User Testing 75

User Testing Feedback Software Product Management Product Manager 75

Mind the Product

JUNE 22, 2018

He speaks about his experiences of engineering innovative Kenyan payment systems such as M-Pesa and M-Shwari, and of reinventing how we manage asthma conditions using simple computing tools. The service lets customers manage their finances with their mobile phone. Be Faithful to Agile Principles. Be Passionate.

Data Visualization 93

Data Visualization Banking Weak Development Team Customer Experience 93

Intercom, Inc.

OCTOBER 1, 2020

Sales, marketing, finance, support, and R&D all use the roadmap for different thing. Sales want to sell it, marketing needs to plan for it, finance needs to model it, support needs to be able to explain it, and R&D needs to be excited about it. Getting this right allows your teams to work in lockstep together.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Intercom, Inc.

OCTOBER 1, 2020

Sales, marketing, finance, support, and R&D all use the roadmap for different thing. Sales want to sell it, marketing needs to plan for it, finance needs to model it, support needs to be able to explain it, and R&D needs to be excited about it. Getting this right allows your teams to work in lockstep together.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Ask Benny

FEBRUARY 26, 2019

Why product management role is so misunderstood. The Technical Aspect Throughout my career as product manager I have talked with many product managers from different companies, seen a lot of product management recruitment ads, and followed many product management discussions and lectures.

Customer Experience 60

Customer Experience User Testing Weak Development Team Product Research 60

Modus Create

APRIL 5, 2021

I’m currently a senior double majoring in Finance and Operations and Information Management (OPIM) in the McDonough School of Business at Georgetown University. Growing up in rural Maryland and being the only child to two Asian immigrants meant that I had no idea what finance entailed. Joining the Modus Create Team.

Software Engineering 91

Software Engineering Software Review Engineering Technical Review 91

Johanna Rothman

SEPTEMBER 28, 2018

In Part 1 , I suggested that when we organize by function, the recognition and rewards might prevent a successful agile transformation. In this part, I’ll discuss an option for a product-oriented organization. Consider a Product-Oriented Organization. Notice that each team has all the skills and capabilities it needs.

Weak Development Team 65

Weak Development Team Agile Support Training Finance 65

Johanna Rothman

OCTOBER 3, 2018

This series is about how you might move to a product-based organization. Part 1 was about how when we organize by function, the recognition and rewards might prevent a successful agile transformation. Part 2 was about one possibility for moving to a product-based organization. Measure Managers Differently.

Weak Development Team 64

Weak Development Team Agile Customer Experience Finance 64

Mind the Product

OCTOBER 31, 2018

So you’ve read all those books and articles on how to become a product manager, about how tough it is, but also how rewarding it is. I remember when I moved from being a sales engineer to product manager. With no resources, no developers, no release cycle, no roadmap? This isn’t product management, is it?

User Testing 94

User Testing Customer Experience Customer Feedback Weak Development Team 94

Mind the Product

MARCH 10, 2017

David Binetti is a six-time entrepreneur, having served on the founding team of companies ranging from consumer (QFN, later Intuit’s Quicken.com), to industrial (Arch Rock, acquired by Cisco), to government (USA.gov, acquired by the Federal Government), to political (Votizen, acquired by Brigade) — with three stints as Founder/CEO.

Data Visualization 93

Data Visualization Finance Government Product Research 93

The Product Coalition

MARCH 15, 2023

If you’re a financial services product manager, you’ll know that crafting an effective fintech app onboarding process is no small feat. Ideally, with a great onboarding flow, when someone asks one of your customers what their favorite part of managing their finances is, they hold up their phone and say “the app I use.”

Onboarding KPIs 123

Onboarding KPIs Analytic Tools Research Software Data Visualization 123

Roman Pichler

JUNE 4, 2018

Recognise the Importance of Product Management. Embracing new technologies like machine learning, micro services, big data, and Internet of Things (IoT) is part of that change, as is the introduction of agile practices including cross-functional and self-organising teams, DevOps, Scrum, and Kanban.

Product Management 240

Product Management Product Manager Weak Development Team Management 240

Product Culture

APRIL 4, 2015

A good product roadmap is one of the most important and influential documents an organization can develop, publish and continuously update. To make it even more concrete, I also like to think of a product roadmap as a timeline view of your priorities. This is meaningless to most people outside of the development team.

Roadmap 64

Roadmap User Testing Agile Weak Development Team 64

The Product Coalition

DECEMBER 27, 2023

Building effective teams with people from different disciplines can be challenging due to various circumstances. In the product management discipline, cross-functional collaboration is more than a buzzword — it’s a critical strategy. Teams with multiple functions are instrumental towards staying competitive and succeed.

Analytic Tools 124

Analytic Tools Weak Development Team Reporting Tools Technical Review 124

Mironov Consulting

SEPTEMBER 14, 2020

Over the last three decades, across 10 full-time jobs and 150 consulting clients, I’ve headed up product teams 18 times (mostly as interim VP ) and helped another dozen companies choose their Head of Product. Here are some patterns I’ve seen in picking successful Heads of Product.

Reporting Tools 145

Reporting Tools Analytic Tools Onboarding KPIs Data Visualization 145

The Product Coalition

FEBRUARY 26, 2022

Why have Product Managers stopped speaking to customers? Very sadly, most product managers I meet today no longer talk directly to customers regularly. I ran a survey with industry insiders and at least 50% of all product managers who responded haven’t spoken to a customer recently.

User Testing 171

User Testing Weak Development Team Customer Experience Customer Feedback 171

Mironov Consulting

MAY 24, 2022

Everywhere I go, I see massive amounts of product waste : development work delivered on time/on budget that doesn’t drive sales or customer satisfaction or business improvement.  Yet  We shout past each other using secret keywords (“agile”) and assuming bad intent. features.  Commitments

Product Research 143

Product Research Reporting Tools Technical Review Onboarding KPIs 143

Hutwork

MARCH 19, 2018

Product management goes well beyond those certified in agile or another method. Whether you became a product manager or someone asked you to wear one more hat, leading can be stressful. One key to successful product management is to keep learning. A true teacher would never tell you what to do.

Books 67

Books Research Software Feedback Software Weak Development Team 67

Mind the Product

APRIL 4, 2017

What is Dual-Track Agile? Dual-Track Agile is an IT development methodology where figuring out what to build is as important as the building process. You start with a discovery track to find out if a product idea is good and if it makes sense to build. So how do you know if your product team has a good idea?

Agile 130

Agile Product Research User Testing Customer Experience 130

BrainMates

MARCH 6, 2018

In March 2018, Rich Mironov visited Australia and presented to the Product Talks Sydney Meetup Group on building and scaling Product teams. This blog is a transcript of part of that meetup, focusing on how to structure Product Management. Rich Mironov presenting on why we need Product Management.

Reporting Tools 85

Reporting Tools Product Research User Testing Research Software 85

Pragmatic Marketing

NOVEMBER 9, 2009

While software development teams have been moving toward agile methods for years, many product managers are only now becoming aware of it. An agile approach applies collaborative and continuous improvement concepts to software development. There is no single, definitive “agile method.”

Weak Development Team 70

Weak Development Team Agile Research Software Reporting Tools 70

The Product Coalition

MARCH 21, 2019

From a stakeholder’s perspective, why should they defer a critical strategy decision to a product manager who doesn’t share their same goals and objectives? This is why product management exists?—?to Is the team delivering value every sprint? Is the team delivering value every sprint?

Strategy 60

Strategy Analytic Tools Technical Review Customer Experience 60

Pragmatic Marketing

JULY 31, 2009

We’re just terrible at writing them; and, still, the development group wants more detail—and more and more and more. Product managers write horrid requirements that are littered with buzzwords, ambivalent language, and non-specific performance parameters. And developers have to make sense of the requirements.

Agile 70

Agile Marketing Reporting Tools Data Visualization 70

Gainsight

JULY 20, 2022

What do Suicide Squad , Sex and the City , and Bad Boys II all have in common? Product managers looking to improve their products and meet business goals would do well to take note that understanding what customers are actually doing with their products provides unique insights that surveys and other customer feedback tools may miss. .

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 59

UX Studio: Product Management

MARCH 31, 2019

This article will guide you on how to spot the best user experience team to hire. I’m going to talk about choosing a team that will deliver you a great digital product experience. Why the best SF companies work with remote UX teams. These humble pros do their job day in day out, designing products and teaching others how.

UX 65

UX User Testing Technical Review Development Team Review 65

Business of Software Conference

MARCH 24, 2021

So before we get into product, and I think there are two or three things that keep coming up in in questions. One is that some stuff around product and team and building a new, a new breakout, very different product to the one that you’ve got. But again, you forget that the real work comes from maintaining products.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Business of Software Conference

AUGUST 1, 2019

An external and internal ecosystem of customers supporting teams, professional I.T. It meant that the rich customer was funding the poor startup with no issuance of equity, no dilution of ownership, and of the upside rewards available to the investors and the entrepreneurial founders of the business – the cheapest capital imaginable.

Analytic Tools 10

Analytic Tools Reporting Tools Software Review Enterprise 10

Business of Software Conference

OCTOBER 23, 2019

In this talk Product guru Bruce McCarthy arms you with his battle-tested approach to prioritizing your most critical initiatives that will increase your organization’s focus by increasing confidence in your prioritization decisions. I’ve been a product guy for a long time, for most of my career. Maybe I’m a Renaissance man.

Customer Experience 61

Customer Experience User Testing Onboarding KPIs Research Software 61

Intercom, Inc.

MARCH 29, 2022

Paul Adams shared three incredible new products that will take your Intercom experience to the next level: Surveys, Switch, and our next-generation Inbox. We are dedicated to building the best, most innovative products on the market to drive the most impact for you, our customers. We’re here for you.”

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118