Product Management University

MARCH 24, 2021

Engineering wants a product strategy that allows them to use their technical savvy. Related Articles. Sales wants your product strategy aligned to its pipeline. Customer success wants a strategy that quiets the squeaky wheels. Marketing wants a strategy that makes it easier to differentiate your value.

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The Product Coalition

AUGUST 8, 2023

The journey of leadership is, in many ways, a journey toward embracing our incompleteness Recently, I stumbled upon an insightful article by HBR titled “I n Praise of the Incomplete Leader ” and found it strikingly relevant. At first, I leaned heavily on technical jargon, missing the mark with marketers.

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Userpilot

APRIL 10, 2024

In this article, we will explore all you need to know about knowledge bases and how you can create a knowledge management system that works. Your knowledge base should include articles, FAQs, checklists, video tutorials , links to customer support agents, product releases, and feedback widgets. A knowledge base created with Userpilot.

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Intercom, Inc.

JANUARY 31, 2023

Generate a help center article from shorthand This last feature is similar to Expand in the composer, but works even better because help desk articles are long-form. Something many companies struggle with is coverage – writing enough articles to cover their customer questions.

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Roman Pichler

DECEMBER 4, 2018

Why Technical Debt Matters for Product People. But the quality of your product matters: It directly impacts your ability to achieve strategic product goals and make your products successful: Technical debt makes it hard to experiment with new ideas, release new features, and quickly respond to user feedback. [1].

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Intercom, Inc.

AUGUST 13, 2019

Our bots use AI to provide customers with links to existing resources, like knowledge base articles and FAQs. Customers can ask your chatbot a question and read the answer between meetings, or get a link to a helpful article and read it during their commute. If they had, the articles likely didn’t address the person’s question.

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Roman Pichler

NOVEMBER 1, 2022

Listen to the audio version of this article: [link]. As its name suggests, this roadmap focuses on product goals and outcomes, such as acquiring customers, increasing engagement, and future-proofing the product by removing technical debt. 1 The Product Roadmap is a Feature-based Plan.

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The Product Coalition

JUNE 11, 2023

Here's Google's Secret to Hiring the Best People The “Google way” of hiring, as presented in a widely-read article, is often cited as a model to follow. Bias hires toward formerly technical people because they communicate better with the engineers and they also can translate technical details into lay terminology.

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Product Talk

FEBRUARY 14, 2024

“They were impressed to hear that our conversations around prioritization were not only pragmatic and technical, but took into consideration strategic questions and were linked to higher level business goals.” If you are not reading this article in your feed reader, then the site is guilty of copyright infringement.

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The Product Coalition

MARCH 9, 2023

This article lays out strategies for portfolio planning. The portfolio backlog can consist of various items, including products, product increments, or technical initiatives. For simplicity purposes, the word product in this article represents all portfolio backlog items.

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TurnKey Labs

SEPTEMBER 25, 2023

Recently, technical screening has emerged as a critical component of the hiring process. This article delves into the pivotal role of technical screening, showcasing its significance in modern tech recruitment strategies.

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Roy Madden

AUGUST 17, 2021

In a time of crisis, sites like New York Times and other editorial sources tend to drown out actionable technical information from security-specific sources. SolarWinds catapulted into this massive newsline of all these articles saying stuff with no technical insights.” Drew Gallis, Cybersecurity Analyst, WillowTree.

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Userpilot

JUNE 29, 2023

There’s an important distinction between documentation intended for your end users, and the more technical docs leveraged by developers and software architects. These can be multi-channel; an article, a guide, a collection of video tutorials – whatever helps your users! Why is user documentation needed?

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The Product Coalition

OCTOBER 2, 2022

Enjoy technical discussions Many experts have expressed that you don’t need to have a computer science background or be very technical to become a great product manager. People who are technically inclined and like to systematically check how things are being made typically have this trait.

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Product Talk

APRIL 5, 2023

The back-end platform already supported the ability for direct messaging, so there was very little technical feasibility we had to worry about—the interface and user experience were the main challenges.” This got easier with repetition, and they could trust that technical concerns could be raised and considered,” says Ellen.

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Intercom, Inc.

JANUARY 20, 2021

For example, our support best practices article outlines a complete strategy for how to provide personalized customer support. Instead of making a feature the main focus of your article, mention it briefly, explain the job it does, include a screenshot, and link off to a how-to article. It’s not just a series of FAQs.

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Alchemer Mobile

FEBRUARY 22, 2022

Even though this is technically the last stage of product adoption, the work certainly does not stop here. We dive into each one more deeply in this article if you want to learn more. This is your most important opportunity to prove your product’s value. Stage #5: Adoption OR rejection. Strategies to increase product adoption.

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Product Management University

OCTOBER 4, 2021

The vast majority of people stepping into product management roles today are coming from backgrounds that are highly technical, like engineering. But deep technical product expertise is not required to be a top-performing product manager. The flow of technical people into product manager roles isn’t stopping anytime soon.

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The Product Coalition

DECEMBER 21, 2021

This article goes through the technical dependencies you need to sort out in order to set yourself up for a smooth process with mobile app development. Choose a Technical Approach Mobile development can be a complex landscape. Diagram: Mobile Platform Architecture 2. These incur nominal costs.

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Product Talk

SEPTEMBER 13, 2023

Tweet This And while you technically don’t need permission to get started, at some point, you will need buy-in and support from your leadership. If you are not reading this article in your feed reader, then the site is guilty of copyright infringement. Please let us know at support@producttalk.org.

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The Product Coalition

OCTOBER 1, 2022

I diagrammed the technical implementation with the help of a system architect. I wrote up the requirements so comprehensively that technical documentation folks could take a vacation day when writing up the feature. About this series This article which is part of a series on product management based on my experiences.

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The Product Coalition

OCTOBER 3, 2023

Testing the product extensively will help to avoid technical issues. Summing it up Hope this article has helped you gain some insights on developing a cryptocurrency wallet like MetaMask. Product testing You must verify the wallet’s functionality, usability, smart contract functioning, workload, meeting the specifications etc.

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UX Planet

FEBRUARY 10, 2024

It involves a dedicated team of over 40 experts with diverse financial and technical proficiencies, crafting a service that renders investment management more cost-effective, accessible, and user-friendly. Thanks for reading and getting to the end of the article. What does this entail? Kindly hit the ? button below.

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The Product Coalition

JULY 29, 2022

Non-technical people often confuse it with Artificial Intelligence (AI). Yes, that is what we are going to do in this article. Special thanks to Tremis Skeete, Executive Editor at Product Coalition for the valuable input which contributed to the editing of this article.

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The Product Coalition

DECEMBER 23, 2022

Example 2: Suzan is a Technical Product Manager (TPM) at Microsoft Gaming, working on a scenario that drives player trust and safety across all Xbox games and platforms. She runs her team’s daily and weekly scrums, and even dabbles with technical details with her engineers to ensure work items are prioritized appropriately.

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Userpilot

JULY 13, 2022

In our article, we introduce 20 of our favorite product manager blogs that every product pro should follow, regardless of their experience. Userpilot publishes well-researched and in-depth articles on all aspects of product management including product growth, retention, and adoption. Do you follow any product manager blogs?

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Intercom, Inc.

JULY 5, 2022

For example, here’s a system design diagram that we used to design our Articles product. System design for Intercom Articles. While we used the same design system in the UI, it was more efficient to build the technical capabilities as separate systems since each of them had slight nuances.

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The Product Coalition

FEBRUARY 11, 2023

A software engineer, trying to persuade a product manager to invest time in reducing technical debt, will lay out in great detail future operational gain by spending less time on maintenance. This article is useful to those who have to think about bigger assumptions for what the future might bring. A typical “today” problem.

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The Product Coalition

FEBRUARY 5, 2021

We’re well overdue a conversation about Product Managers and technical skills. And yet…we all seem to stay hung up on technical skills. Here we’re going into asking the age-old question: do Product Managers need technical skills? What Do We Mean By ‘Technical Skills’? What Do We Mean By ‘Technical Skills’?

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TurnKey Labs

AUGUST 24, 2023

This article spotlights the pivotal role of a technical recruiter and underscores TurnKey Labs’ proficiency in this arena. Welcome to the TurnKey Labs blog, your hub for insights into tech recruiting and remote development. As the demand for top-tier tech talent soars, navigating the landscape can be challenging.

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The Product Coalition

JANUARY 9, 2023

However, there is one pattern, which represents the major takeaway from this article and the reason why I wrote it: Any industry which is dabbling with AI and machine learning to a very deep level is a strong industry for a PM to thrive in. Which industry provides the most growth potential, both short-term and long-term?

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The Product Manager Coach Blog

JANUARY 9, 2024

Leveraging AI in Product Management My Hot Take on the Future of Product Management Photo by Polina Zimmerman on Pexels.com The Evolving Role of Product Managers The evolution of the product manager’s role from a technical focus to a strategic and customer-centric approach marks a significant shift in the domain of product development.

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The Product Coalition

DECEMBER 25, 2023

Source: [link] I would like to thank Tremis Skeete, Executive Editor of Product Coalition for his valuable contributions in the writing of this article. More of my previous thoughts on the subject can be found in a previous article I wrote. William Stanley Jevons (1835–1882). Why is that?

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Intercom, Inc.

NOVEMBER 4, 2020

For example, if you’re creating an FAQ article to address popular holiday questions, you can highlight the content to customers in the Messenger instead of making them search for it. Messengers and live chat are an ideal channel for self-service.

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Imaginary Cloud - Design

APRIL 29, 2021

This article aims to explain the difference between web design and development and further identify where the neutral territory is. Technically yes, because web development includes everything that needs to be worked on to build a website or application. Technical Assessment. Found this article useful? Table of Contents.

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ProductPlan

SEPTEMBER 21, 2023

Examples of objectives include: Develop a new product vision to help us expand the array of challenges our solution solves Launch our new product that satisfies the needs of our customers Reduce technical debt by 5% in Q2 to provide a more reliable and delightful customer experience Key results are measurable success criteria used to track the objective’s (..)

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Userpilot

JANUARY 20, 2024

This is the main question we explore in this article. Once a hypothesis is proven right, generate solution ideas and prioritize them in terms of impact and technical feasibility. For example, you may consider not only the impact of the solution but also its technical feasibility. Let’s dive in, shall we?

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