Intercom, Inc.

APRIL 22, 2021

After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. Write a draft, talk through it with your peers, your manager and other staff engineers – and don’t forget to ask for feedback.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

nulab

MAY 12, 2021

In this article, we’ll take a closer look at what it is, how it can help turn your team into a creative powerhouse — and how to get started yourself. In this article, we’ll take a closer look at what it is, how it can help turn your team into a creative powerhouse — and how to get started yourself. Let’s dive in! Affinity: NOUN.

Feedback Software 71

Feedback Software Data Visualization User Testing Customer Feedback 71

The Product Coalition

SEPTEMBER 14, 2023

Swoosh Web3 platform, where NFTs and Web3 technology intertwine to create a revolutionary experience. In this article, we will explore the power of NFTs and Web3, and how Nike’s .Swoosh In this article, we will explore the power of NFTs and Web3, and how Nike’s .Swoosh Guide to Nike’s .Swoosh Navigating .Swoosh: Swoosh platform.

Feedback Software 78

Feedback Software Customer Feedback Data Visualization User Testing 78

People-First Product Leadership

OCTOBER 22, 2023

While Lancaster gave me a look indicating wearing his raincoat was the worst thing ever, a tourist left the hotel around the corner from where we live and started dashing down the street. As a product leader, you are directly leading other product managers and indirectly defining the path for cross functional colleagues.

Artificial Inteligence 52

Artificial Inteligence Leadership Travel Positioning 52

Mixpanel

JULY 22, 2021

This article investigates the challenges larger organisations face when implementing product analytics, how to overcome them, and how to successfully develop a data-driven product development culture that focuses on providing excellent customer experiences. Why product analytics is hard in enterprise organisations.

Analytic Tools 95

Analytic Tools Data Visualization Enterprise Customer Feedback 95

The Product Coalition

JULY 28, 2022

As a product leader and former US Intelligence Officer, I’ve had the privilege of working alongside and leading people who’ve mastered the art of execution, which I define as the degree to which one can initiate movement, mobilize others, and sustain action to take an idea from generation to conclusion. One other note before we get started.

Framework 121

Framework Systems Review Data Visualization Document 121

UserVoice

APRIL 10, 2018

Product management is one logical landing place for competitive analysis, as they “own” the product and therefore should be optimizing it to be as competitive as possible in the marketplace. Either area should be fine, but competitive analysis definitely does not belong on the plate of your sales organization.

Data Visualization 100

Data Visualization Reporting Tools Naming Customer Feedback 100

Usersnap

JULY 26, 2023

In this article, we delve into the world of customer-focused companies, with the five customer-centricity examples—and we explore strategies that have won them consumer praise and undying loyalty. 3M: Innovating relevant products and services that address customer pain points 5. And more importantly, why does it matter?

User Testing 52

User Testing Customer Feedback Customer Experience Reporting Tools 52

Intercom, Inc.

AUGUST 8, 2019

In our conversation, we talked about how Slack manages the customer experience as a product and how the customer experience should evolve as the business grows. In our conversation, we talked about how Slack manages the customer experience as a product and how the customer experience should evolve as the business grows.

Customer Experience 168

Customer Experience User Testing Research Software Data Visualization 168

Userpilot

MARCH 5, 2024

User behavior analytics tools are an essential part of the modern product manager’s toolkit. You can use the information they provide to improve user engagement, boost conversion rates, streamline your marketing, and drive product growth. helping you understand how users experience your product.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

The Product Coalition

MAY 17, 2019

A mental model started to emerge as I was trying to represent the product manager role in a similar way to the Maslow hierarchy of needs for human beings. Its main merit is to represent product management role as something that is easy to explain visually. They all interact with your product.

Weak Development Team 61

Weak Development Team Product Research Product Management Product Manager 61

Userpilot

JULY 13, 2021

Too often, they are conflated with product tours , leaving the customer confused as to why they are being shown features they don’t need. In this article, we’ve put all our insights from building walkthroughs with thousands of SaaS companies in one place. That’s a product tour , and you should avoid those. Let’s get into it.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

The Product Coalition

JULY 26, 2018

The old ways have failed us Source With IoT projects we face new risks and have a hard time to manage them. This is why many companies have adopted a best practice of using risk management in development projects inspired by ISO 31000. Schedule Based: where we plot the expected risk along the project schedule.

Technical Review 65

Technical Review Product Management Product Manager Product Research 65

Andrew Chen

JANUARY 15, 2024

It aims to tell the story of why some products — YouTube, Instagram, Uber, Slack, Dropbox, and others — end up with hundreds of millions (and sometimes billions!) of users, and to provide the definitive theory of network effects which are often referenced in the tech industry, but only superficially understood.

Books 66

Books User Testing Research Software Customer Experience 66

The Product Coalition

JULY 10, 2019

Beyond the basics, we have addressed the Sprint Retrospective, the Sprint Planning, the Product Backlog as well as the Daily Scrum. Beyond the basics, we have addressed the Sprint Retrospective, the Sprint Planning, the Product Backlog as well as the Daily Scrum. We ran that workshop last week, and this is what we learned.

Workshop 60

Workshop Systems Review Customer Experience Agile 60

The Product Coalition

APRIL 14, 2020

This fifth article now dives into organizing a remote Retrospective with a distributed team: practices, tools, and lessons learned. Do you want to get this article in your inbox? You can sign up here and join 26k other subscribers. This is a compelling pitch as it addresses the why, the what, and the how of the Retrospective.

Agile 78

Agile Feedback Software Data Visualization Reporting Tools 78

Johanna Rothman

NOVEMBER 21, 2018

When we manage product development for organizations, we work for hire. The company hires you, pays you a wage, and in return, your intellectual property belongs to them. When you’re creating a product larger than one person can create, this is an excellent proposition. You can write a book by yourself.

Consulting 54

Consulting Workshop Management Management 54

The Product Coalition

JANUARY 29, 2019

Then, the invention of technology and modern work required the development of management processes. The triumph of mass products like the car, the television or even the personal computer had a lot to do with the application of organizational doctrines like Project Management. Let’s fully understand how much they differ.

Research Software 60

Research Software Analytic Tools Product Management Product Manager 60

The Product Coalition

MAY 26, 2018

And companies across the globe have spent a lot of time and effort over the last few months interpreting privacy policies and legal documents, assessing product, processes and marketing strategies, and reviewing vendor relationships to make their products and businesses complaint to the new regulation.

Research Software 60

Research Software User Testing Product Research Customer Experience 60

The Product Coalition

OCTOBER 24, 2023

Now, imagine that these boxes represent products, and the inventors are product managers. What they all have in common is one question: ‘Will this product change the world?’ This is where we introduce our thesis: ‘Why Product Management is the Future and Always Will Be.’ So, fasten your seatbelt.

Analytic Tools 118

Analytic Tools Customer Experience Data Visualization Product Research 118

Product Talk

JANUARY 24, 2024

It sounds simple, but what happens if your product is so new that you don’t have any customers yet? Or what if you’re just getting started with an idea and your product doesn’t even exist yet? Or what if you’re just getting started with an idea and your product doesn’t even exist yet?

Research Software 209

Research Software Feedback Software User Testing Customer Experience 209

The Product Coalition

MARCH 23, 2022

If you’re into building up or developing an organisation or you’re deep into agile coaching, sooner or later you might come around the question for a Product Manager and/or a Product Owner. Based on what you read they complement each other, belong together, or even exclude each other.

Product Management 117

Product Management Product Manager Differentiation Agile 117

Intercom, Inc.

OCTOBER 16, 2019

The classic example sees a company move from niche startup to mainstream scale-up, but it can also see companies hone their product-market fit by focusing on a more specialized, and yet more lucrative, user base. How much value does the application offer? How intense and frequent is the pain your application addresses?

Strategy 195

Strategy Customer Experience Inbound User Testing 195

Userpilot

JULY 28, 2021

Most SaaS products require at least some in-app onboarding to activate your new users. Feeling lost where to start and how to design an effective user onboarding for your app, ideally without coding? That’s a product tour. Your app’s walkthrough is not a product tour! If this is you, read on. What is an app walkthrough?

Analytic Tools 98

Analytic Tools Customer Experience Data Visualization User Testing 98

The Product Coalition

MARCH 11, 2020

TL; DR: Development Team Anti-Patterns After covering the Scrum Master and the Product Owner, this article addresses Development Team anti-patterns, covering all Scrum Events as well as the Product Backlog artifact. Do you want to get this article in your inbox? You can sign up here and join 25k other subscribers.

Weak Development Team 78

Weak Development Team Development Technical Advisors Software Review 78

The Product Coalition

NOVEMBER 30, 2020

If you are looking to fill a position for a Product Owner in your organization, you may find the following 71 interview questions useful to identify the right candidate. So far, this Product Owner interview guide has been downloaded more than 6,000 times. Do you want to get this article in your inbox? at the same time?—?the

Product Research 89

Product Research User Testing Research Software Feedback Software 89

The Product Coalition

MARCH 17, 2021

The same product, however, is currently sold on promo for $50. Since I can’t sing like Taylor swift, This article is about my breakup with Norton. I was greeted with an answer option box where I was required to state why I wanted to leave the service. This design style belongs to a family of patterns called Dark UX Patterns.

UX 90

UX Research Software Customer Experience Data Visualization 90

nulab

JANUARY 7, 2022

It’s best to leave the guesswork out in the wild where it belongs and, instead, start from a strong place based on facts and data. In this article, we’re going to walk you through the definition of root cause corrective action, plus give you tips on how to use it. What is a Root Cause Analysis? First things first.

Data Visualization 84

Data Visualization Weak Development Team Systems Review Technical Review 84

Userpilot

SEPTEMBER 6, 2021

If you're building a product tour for the first time, it's hard to know where to start. Let me explain how you can build a product tour without writing a single line of code. A product tour shows customers how to use the features of your product that they need in order to activate.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience User Testing 98

The Product Coalition

AUGUST 6, 2019

The ultimate guide on how to manage young PMs in your team. Includes Dos and Don’ts, examples and modus operandi using which I wish I was led/managed early on when I started as a PM. Also, young PMs could takeaway lessons from here on what to expect and ask from your managers. They don’t know the business and product as a whole.

Product Management 71

Product Management Product Manager Analytic Tools Reporting Tools 71

Userpilot

JUNE 30, 2021

So you’ve built a great SaaS product and generated some marketing buzz… but you don’t know how to do customer onboarding. A typical onboarding sequence involves a sign-up form, a welcome screen, an onboarding survey, and a product walkthrough. As a result, you’re leaving money on the table. Lots of it. Conclusion.

Onboarding KPIs 59

Onboarding KPIs Customer Experience User Testing Data Visualization 59

Reveal

JULY 19, 2022

As a business owner or manager, it’s natural to want your business to run smoothly and efficiently. When it comes to embedded analytics a lot of business owners and managers use white labeling software that helps them build trustful and loyal relationships with their valuable customers. What Is White Labeling Analytics?

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Reporting Tools 52

The Product Coalition

MAY 25, 2018

TL;DR: Webinar Product Backlog Anti-Patterns The third Hands-on Agile webinar product backlog anti-patterns covers common problems from out-dated and oversized tickets to the part-time proxy product owner and his or her idea repository. If you enjoyed the article, do me a favor and smack the ???? up to 50 times?—?your

Webinar 60

Webinar Agile Product Research Customer Experience 60

Userpilot

AUGUST 29, 2021

How does it compare to other analytics tools out there, like Userpilot, Heap, or Mixpanel? This article will help you understand whether Amplitude Analytics is the right fit for you. This article will help you understand whether Amplitude Analytics is the right fit for you. But is Amplitude the right tool for your company?

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 98

Userpilot

AUGUST 31, 2023

In this article, we cover what network effects are and why they are important. We also look at a few examples of companies that leverage network effects to drive product growth. TL;DR The positive network effect is a situation when the product value grows when more users join. Network effects drive product growth.

Customer Experience 105

Customer Experience Customer Feedback Customer Satisfaction Messaging 105

The Product Coalition

SEPTEMBER 20, 2020

TL; DR: 11 Proven Stakeholder Communication Tactics Stakeholder communication: It is simply not enough for an agile product development organization to create great code and ship the resulting product like a clockwork. Marketing your journey to the rest of the organization?—?and

Data Visualization 112

Data Visualization Technical Review Reporting Tools Software Review 112

The Product Coalition

SEPTEMBER 23, 2023

They’re changing how we own and exchange digital goods, from virtual real estate to concert tickets. Check this out: The global NFT market is predicted to hit a whopping $5.1 billion by 2028, up from $1.9 billion in 2021, growing at a staggering rate of nearly 18% annually. Businesses and individuals are keen to dive in. Let’s dive in!

Research Software 128

Research Software Analytic Tools Feedback Software Data Visualization 128