Mironov Consulting

MARCH 9, 2024

  (And we’ll be speaking the language of money , not technical processes.) †† Here’s a scenario: You’re a product manager at an Enterprise software company and get a blizzard of incoming requests and demands and tickets and suggestions and ideas.  hours to install. 

User Testing 59

User Testing Reporting Tools Customer Experience Technical Review 59

Amplitude

DECEMBER 17, 2018

I’ve joined the company as the VP of Professional Services and I want to share why, after 13 years in management consulting, years of touting that “no platform can fit anyone’s needs,” I joined a product intelligence platform and became an Ampliteer. I started exploring the world of data and enterprise reporting.

Reporting Tools 66

Reporting Tools Data Visualization Analytic Tools Technical Review 66

Usersnap

FEBRUARY 19, 2019

It’s nice to have your customers testing the application. Do we have any smart solutions available? It is a cost-effective and real-world multi-platform testing approach. Crowdtesting is simply user testing through broader groups of people. You can have a variety of devices for testing. Localization testing.

Reporting Tools 76

Reporting Tools Feedback Software Data Visualization Crowdsource 76

Sachin Rekhi

JUNE 1, 2017

I remember being ecstatic when I learned that programming computers was a profession and I knew what my calling was: I wanted to develop software that improved people's lives. I knew nothing about technology companies, nothing about startups, nothing about the various role in the industry.

Technical Review 109

Technical Review Software Review Research Software Reporting Tools 109

UX Studio

OCTOBER 11, 2022

People fall in love with the experience , not the technology behind it. trillion a year due to experiences that fall short of expectations. banking (75%), . They’re also more likely to generate word-of-mouth marketing by leaving a review and recommending it to their friends. . Reduced cost of service and marketing.

Customer Experience 83

Customer Experience User Testing Analytic Tools Customer Feedback 83

Usersnap

MARCH 19, 2019

Many software and internet companies with great product ideas and rocket high initial growth rates have failed to achieve product/market fit. Adjust your products and services to perfectly fit customer needs. In this era where new technology pops up every day, you are required to constantly make changes to your products.

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

Userpilot

JUNE 20, 2023

We look at the process of idea validation and a range of tools and techniques you can leverage to aid the process. TL;DR Product idea validation is a process during which product teams test and tweak the product concept to ensure it satisfies a real market need. Are there enough users who are ready to pay for a solution to the problem?

User Testing 98

User Testing Product Research Feedback Software Customer Feedback 98

Mind the Product

AUGUST 19, 2019

According to Crunchbase, in 2018 there were 5,000 startups relying on machine learning for their main and ancillary applications, products, and services. trillion to global GDP, “making it the biggest commercial opportunity in today’s fast changing economy”, according to a recent report by PwC. Could we make the user experience safer?

Artificial Inteligence 178

Artificial Inteligence Data Visualization Product Research Reporting Tools 178

Intercom, Inc.

JUNE 30, 2022

Caroline Jarrett became interested in forms around 30 years ago while delivering optical character recognition systems to the UK Inland Revenue, which included processing tax forms. It didn’t work very well, and it turned out it was because people made honest mistakes when filling in forms that the technology couldn’t read.

Feedback Software 239

Feedback Software Reporting Tools Research Software User Testing 239

The Product Coalition

MARCH 6, 2019

Your software needs to be updated frequently and to the satisfaction levels of the app store gatekeepers. In a recent product management insights report , as many as 57% of PMs said they don’t spend enough or any time road mapping. As many as 69% reported being responsible for organizing customer interviews?

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

Userpilot

MAY 13, 2021

How to implement a successful product intelligence solution. Product intelligence is integrated software that allows teams to use customer data to continuously make smart changes to products. Another example is project management software and other SaaS products. What are the benefits of product intelligence? Conclusion.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Mironov Consulting

SEPTEMBER 15, 2019

Data science has traditionally been an analysis-only endeavor: using historical statistics, user interaction trends, or AI machine learning to predict the impact of deterministically coded software changes. Provide Much Deeper Context than Traditional Software Projects, Especially Use Cases and Business Goals.

Data Visualization 90

Data Visualization Analytic Tools Research Software Weak Development Team 90

PMLesson's Ace the PM Interview

JULY 13, 2020

HackerNoon reports PMs outpaced average job growth in the US by 5X in recent years!) Bachelor’s in Marketing, an MBA, or a technical degree depending on which company you’re targeting.) Technical expertise. Walk Away With: Course materials, certificate of completion, and a one-year membership to the SAFe Community Platform.

Certifications 52

Certifications User Testing Data Visualization Feedback Software 52

The Product Coalition

JUNE 26, 2023

Generative AI has the potential to create economic impact within sales, marketing, software engineering & IT, customer operations, and R&D functions across various verticals. Industries such as high tech, banking, pharmaceuticals and medical products, education and telecommunications, healthcare, and insurance stand to gain immensely.

Generative AI 110

Generative AI Customer Communications Technical Review Reporting Tools 110

Mironov Consulting

DECEMBER 29, 2022

Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction between software license revenue and customization/implementation revenue.  Or What do I mean by software product vs software services ?  A billable).  Building

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Userpilot

APRIL 21, 2024

Investing in the right NPS feedback software is crucial especially when net Promoter Score (NPS) is a top method for gathering user feedback and measuring customer loyalty. Let’s look at what some of these NPS survey tools are and their pros and cons so you can find the best fit for your company.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

PMLesson's Ace the PM Interview

MARCH 2, 2022

While behavioral interviews are guaranteed for most tech positions, they're often overlooked in interview prep. This is because at surface level they may not seem as hard to answer as Google's technical interview questions. Our question bank is compiled by users who recently interviewed at Google! Leadership.

Weak Development Team 52

Weak Development Team Technical Review User Testing Feedback Software 52

The Product Coalition

JULY 24, 2020

Any inaccuracies or misinterpretations are due to me. I always address this by creating a customer interview guideline, with a tailored question bank. This generally happens at deeper levels of the product or service, where a large bulk of building trust actually happens. This ensures consistency across interviews.

Product Research 78

Product Research User Testing Data Visualization Customer Feedback 78

Userpilot

MARCH 14, 2023

Or is there a better user onboarding software that’ll get the job done seamlessly? Choosing the right software is a challenging decision. Select the wrong tool, and you can find yourself stuck in an expensive plan. Not all tools help you easily create interactive user guides. Userpilot is what you need!

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Usersnap

JUNE 11, 2019

In the past, the core goal of testing is to find bugs and fix them. But the dynamics of IT and testing landscape have changed now. Agile QA approach and user experience driven development (UXDD) have taken modern software development and testing by storm. Testing is changing, how are you adapting? William A Foster.

Analytic Tools 85

Analytic Tools Feedback Software Reporting Tools Data Visualization 85

Modus Create

JUNE 20, 2023

You don’t have to provision servers to run apps, storage systems, or databases at any scale. Technically, serverless isn’t really “server less” as there are still servers that run your application, but they are managed by your cloud provider (read: out of sight, out of mind.) billion in value. It’s also an organizational change.

Feedback Software 98

Feedback Software Reporting Tools Development Technical Review 98

Atlassian

JANUARY 27, 2022

Download our Q2 FY22 earnings report here. We’re building a cloud platform that lets us ship new capabilities and products quickly, as we’re beginning to see with Point A. Marty Hagewood, a software development manager at EMC Insurance Companies, experienced this first-hand. Fellow shareholders, Prefer a PDF? No worries!

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Research Software 52

Userpilot

JANUARY 26, 2021

One tool to achieve this is customer journey analytics software. The software delivers context and clarity to the complicated multichannel customer journey. What Is Customer Journey Analytics Software and How Do Companies Use It? Some choices for Customer Journey Analytics Software are Indicative, WebEngage, and Woopra.

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

Split

OCTOBER 17, 2019

When you do, you increase the chances of learning something truly useful and you reduce the odds of wasting your time and heading off in an unproductive direction due to false signals. About Split Software (split.io) and Dave Karow. So there’s a quote here, A/B testing doesn’t replace good design. [00:03:13]

Data Visualization 45

Data Visualization Customer Experience User Testing Reporting Tools 45

Mironov Consulting

JULY 27, 2023

Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and the go-to-market side (sales, marketing, customer success) of tech firms, especially at B2B/enterprise software companies.  That that the world cares deeply about the details.

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

The Product Coalition

MARCH 8, 2020

How Heineken and xDesign Applied Customer Research and User Testing Techniques to Build Digital Services Heineken N.V. They are well known for their marketing campaigns that resonate with consumers worldwide, and the company has reported revenues of 2.17 is a multinational company that develops and manufactures beverages.

User Testing 79

User Testing Customer Experience Customer Feedback Feedback Software 79

Mind the Product

MARCH 29, 2020

Since #mtpcon Singapore 2019 Mind the Product has been on a mission to support the continuing growth of the AsiaPac tech community. Super apps like Gojek and Grab combine multiple services such as food delivery and ride-hailing (Photo: Shutterstock). Cultural Differences and Conflict Avoidance. Continuous Discovery.

Product Research 164

Product Research Research Software Feedback Software User Testing 164

eG Innovations

APRIL 12, 2022

It is, therefore, important for you to track how well your electronic business is working and especially if the payment gateway service is available and responding on time. Payment gateways come with an array of benefits: They support different payment modes such as debit cards, online banking accounts, or online wallets.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

eG Innovations

APRIL 12, 2022

It is, therefore, important for you to track how well your electronic business is working and especially if the payment gateway service is available and responding on time. Payment gateways come with an array of benefits: They support different payment modes such as debit cards, online banking accounts, or online wallets.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

Mironov Consulting

JUNE 28, 2018

Rigorous A/B testing is a favorite tool in our B2C kit. We have lots of techniques to estimate purchasing behavior early in the discovery cycle: sign-ups, pre-orders/crowdfunding, clicks through to fake fulfillment pages, hand-testing a concierge service. Our stuff has to work before much money flows.

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

The Product Coalition

JULY 11, 2023

Gone are the days of relying solely on traditional banking institutions to manage our finances. The emergence of blockchain technology has paved the way for a decentralized financial landscape, transforming the way we interact with money and assets.

Reporting Tools 87

Reporting Tools Research Software Banking Government 87

Pragmatic Marketing

DECEMBER 13, 2016

Sales wants to use it to drive bigger deals, engineering wants to know what is coming next to make technology decisions and other teams want to feel like they are part of a long-term strategy that will take the organization to the next level. Roadmaps are like weather reports: the longer the forecast, the less likely it is to be true.

Agile 79

Agile Roadmap Reporting Tools Research Software 79

Intercom, Inc.

NOVEMBER 23, 2022

Behind closed doors, negotiations are dragged on for months while founders and executives figure out ways to eliminate friction and create a synergy that can drive the most value of their shared cultures, processes, and systems. They would get this money in their bank account and everything, but it was like they lost all of their purpose.

Research Software 118

Research Software Analytic Tools Feedback Software Software Review 118

Business of Software Conference

FEBRUARY 10, 2020

Whilst VP, Digital Product & Strategy for Small Business at JP Morgan, Isa observed that the bank branches that were most profitable were ones with the most engaged people. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Join the smart people who get BoS updates.

Reporting Tools 40

Reporting Tools Analytic Tools Feedback Software Customer Experience 40

Business of Software Conference

OCTOBER 1, 2019

Rich Mironov (CEO, Mironov Consulting) – What To Do About Your Audience’s Real Roadmap Questions from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Upcoming Events. BoS USA 2019 BoS Europe 2020. Unsubscribe anytime.

Roadmap 40

Roadmap Consulting User Testing Weak Development Team 40

Modus Create

MARCH 16, 2020

We structure our organization and client service around Agile methodologies: building business plans and processes that can rapidly respond to changes. Risk Management: As a remote-first company, our systems, processes, and policies enable working from home at a global scale, with high productivity.

Systems Review 52

Systems Review Data Visualization Reporting Tools Technical Review 52

Intercom, Inc.

FEBRUARY 18, 2020

They could be big institutions, like banks or even other startups. It should be a system that just connects right from top to bottom. But when I reference like the bureaucratic treadmill that other people will end up on in larger companies, it’s one of those like the mystical TPS reports of the Office Space movie or whatever.

Product Research 193

Product Research Software Review Startups Definition 193