Userpilot

SEPTEMBER 12, 2022

What are some examples of product manager goals? Which of them should a product manager focus on in particular when building and launching a product ? The focus of product management is overseeing product development at all stages of its lifecycle. What is product management?

Product Research 88

Product Research User Testing Onboarding KPIs Feedback Software 88

Userpilot

DECEMBER 7, 2021

Product designer vs UX designer—how do these two roles measure up against each other? While product designers and UX designers often have intertwined responsibilities, they are not the same. This article will walk you through all you need to know about a product designer vs a UX designer. Product designer vs UX designer.

UX 95

UX Research Software User Testing Analytic Tools 95

Userpilot

JUNE 9, 2022

Userlane is a tool for building interactive, guided tours that walk a user through all the features of your product or service. By providing every software user with exactly the information they need, you will drive productivity from day one, simplify business processes, accelerate digital transformation and speed up software adoption.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

MARCH 3, 2022

Looking for a product manager CV template? What does a solid product manager’s CV look like? This article will help you develop and finetune your product manager resume, present your skills in the most favorable light, win the attention of the hiring managers, get interviews, and ultimately land your dream job.

Data Visualization 94

Data Visualization Analytic Tools Technical Advisors User Testing 94

Userpilot

FEBRUARY 20, 2020

So your team deployed new product updates again this week. So to get their attention, you have to anchor your product update from the “ what’s in it for them ” perspective. Here’s how to do your product updates right. How many product request messages do you get every day? Users don’t care about your new features.

Feedback Software 118

Feedback Software Onboarding KPIs User Testing Customer Experience 118

The Product Coalition

JUNE 11, 2019

This is because far too often the importance of these traits are thrown to the wayside and perceived as non-quantifiable characteristics that are useless in driving results. The truth about soft skills is that they can be the make-or-break factor for a business. People often cringe at the mere mention of the term soft skills.

Technical Review 60

Technical Review Wireless Software Review Healthcare 60

Userpilot

AUGUST 18, 2022

How can interactive walkthroughs help users get the most out of your product or service from the initial onboarding ? An onboarding process describes the activities and flows that help users get value out of your product or SaaS. Product tours are a common feature in the onboarding program of many SaaS companies.

Customer Experience 95

Customer Experience User Testing Data Visualization Construction 95

Iteratively Blog

MARCH 15, 2020

Started by Michael Helbling, Tim Wilson, and Moe Kiss, this podcast dives into the essentials of business analytics in a way for everyone (even non-data folks) to understand and take back learnings from it. ? They offer a total of 6 analytics courses which primarily tell you how to use their products. Play the latest episode. #2

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

Amplitude

NOVEMBER 26, 2019

People in non-technical roles rely on data every day to make decisions, develop ideas or measure success. Francesca is a Product Manager. And Enzo’s work has no clear relationship to the product team’s work, which means it may be unclear how to make his work actionable. Generating data is easy. Meet Francesca.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

Userpilot

NOVEMBER 16, 2021

Here at Userpilot , we’re seeing more and more SaaS companies using in-product messaging as a way to communicate quickly and efficiently with their customers. In-product messaging displays to your customer inside your product while they are using it. A definition of In-Product Messaging.

Feedback Software 95

Feedback Software Messaging Onboarding KPIs Customer Communications 95

Intercom, Inc.

APRIL 19, 2018

The concept was the foundation for his popular talk and ultimately his classic, long-form blog post. Over time I had eight different jobs there and progressed from an engineer, to technical project manager, to technical program manager, to manager, to a manager of managers.

Research Software 192

Research Software Feedback Software Analytic Tools Customer Communications 192

Userpilot

DECEMBER 1, 2021

Common use cases for tooltips in the SaaS world include user onboarding , upsells, new features , and product tours. A tooltip is a short section of text that is linked to a particular UI element inside your product. That makes standalone tooltips perfect for explaining one ambiguous product feature. Let’s get into it.

Customer Experience 96

Customer Experience Messaging Education Reference 96

Userpilot

JANUARY 6, 2022

Product adoption is critical to the success of a SaaS business because it reduces churn, improves opportunities for customer expansion, and increases user activation. Appcues is a well-established digital adoption platform that’s known for its ease of use in creating product walkthroughs for SaaS customer onboarding.

Analytic Tools 97

Analytic Tools Reporting Tools Data Visualization Software Review 97

Userpilot

JANUARY 9, 2023

Every good product marketer knows; the only thing better than acquiring new customers is retaining existing customers. Help customers gain full value from your product. More than simply becoming repeat customers, loyal customers are delighted to offer positive feedback and recommend your product/service to others. Who are they?

Feedback Software 93

Feedback Software Analytic Tools Research Software Customer Experience 93

Ask Benny

JANUARY 25, 2020

Step by step product management mentoring. This time as a special tribute to Product League, a product management mentoring program run by volunteering product managers contributing to the community, I am giving tips on how to approach your mentoring. Appeared first in Product League Blog.

Customer Experience 78

Customer Experience User Testing Feedback Software Blog 78

Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Ask Benny

NOVEMBER 1, 2018

Step by step product management mentoring. This time as a special tribute to Product League , a product management mentoring program run by volunteering product managers contributing to the community, I am giving tips on how to approach your mentoring. Appeared first in Product League Blog.

Customer Experience 106

Customer Experience User Testing Feedback Software Blog 106

Iteratively Blog

APRIL 7, 2020

Breaking it down, what they want to know is essentially the difference between using tools that autotrack analytics versus having their engineers programmatically add tracking code, and which one is better for their company. Your tracking can break quite easily : Codeless tracking is tied to CSS selectors for web and UI controls for mobile.

Events 97

Events Data Visualization Analytic Tools Feedback Software 97

Userpilot

JUNE 26, 2023

Choosing the right feature request prioritization framework enables product teams to make informed decisions and deliver the maximum customer value possible, especially when resources are limited. They can also help product managers secure key stakeholder buy-in. Effort or Opportunity scoring.

Framework 91

Framework Feedback Software Onboarding KPIs User Testing 91

Userpilot

JUNE 10, 2022

In the fast-paced world of technology, building a public roadmap can be a competitive advantage for savvy product managers. In this article, we’re going to look at some great examples of public product roadmaps, draw out key lessons to apply to your own roadmap, and explore some of the best tools available for building one.

Feedback Software 52

Feedback Software Roadmap Data Visualization User Testing 52

The Product Coalition

MARCH 2, 2018

You need hunger, luck and you need to know how to market yourself The famous Venn diagram shows product management at the intersection of tech , design and business. Anyone who’s used a website or an app can see why tech and design skills are critical for managing digital products. Spent time as a management consultant?

User Testing 60

User Testing Analytic Tools Product Management Product Manager 60

Userpilot

JUNE 3, 2021

A few weeks ago, I ran a poll on LinkedIn and Twitter asking a simple question: Which human skill do you think is most essential to building great products? Managing conflict. There’s growing evidence that human skills may be the competitive edge for high performing product teams and organisations. Self awareness.

Product Research 98

Product Research Research Software Reporting Tools User Testing 98

Userpilot

JULY 9, 2021

What are the best product management books to add to your 2021 reading list? We’ve put together a list for you with a few staples from every product manager’s bookshelf and some new releases too. Product-Led Growth by Wes Bush is the ultimate book on how to implement product-led growth and build winning products.

Books 98

Books Research Software Feedback Software Analytic Tools 98

The Product Coalition

JANUARY 22, 2019

One of the product management principles is being nimble. However, today’s consumer cycle and the digital revolution demand product teams that are ready to juggle and switch between tasks very quickly. But, most of all, you must know how to be efficient in your product design. Turn it to your advantage with this guide.

User Testing 80

User Testing Customer Experience Product Management Product Manager 80

PMLesson's Ace the PM Interview

OCTOBER 3, 2018

Path to PM is a series of interviews with product leaders about breaking into product management. How did you break into product management? I had a very interdisciplinary background before getting into product management. How do you answer the “what’s your favorite product” question?

Feedback Software 49

Feedback Software User Testing Customer Feedback Artificial Inteligence 49

Userpilot

JUNE 9, 2022

Why is it important in the product management process? What role does the product manager play in it? Backlog grooming, aka backlog refinement, is a process of keeping the backlog up-to-date, relevant, and manageable. Backlog refinement improves Sprint planning productivity and improves work velocity.

Customer Feedback 52

Customer Feedback User Testing Customer Experience Customer Satisfaction 52

PMLesson's Ace the PM Interview

MAY 4, 2022

Want to skip ahead and learn the most common product marketing manager interview questions and answers? Estimate the market size for a new product. Have you ever investigated a technology product and instantly had a good feeling for what it was? How does a product marketing manager accomplish that?

Product Marketing 52

Product Marketing Marketing Data Visualization Technical Review 52

Usersnap

MARCH 16, 2020

Beta testing and User acceptance testing (UAT) are two of the most common types of tests to validate your development before launching your SaaS product or website. “Do Beta testing is a concept that most people, even non-techies, are familiar with. An useful strategy for managing your beta testers is to segment them.

User Testing 59

User Testing Product Research Feedback Software Testing 59

Userpilot

NOVEMBER 19, 2021

Userguiding is the cheapest of all options on this list at $99/mo for the Basic plan, and is a good choice for small companies on a limited budget, even if it can get a bit complicated to set up a checklist if you are not a technical person. You can customize the look of your product using brand colors, tone of voice, and fonts. +

Customer Experience 94

Customer Experience Enterprise Dashboard Banking 94

Ask Benny

FEBRUARY 26, 2019

Step by step product management mentoring. This time as a special tribute to Product League, a product management mentoring program run by volunteering product managers contributing to the community, I am giving tips on how to approach your mentoring. Appeared first in Product League Blog.

Customer Experience 60

Customer Experience User Testing Feedback Software Blog 60

The Product Coalition

NOVEMBER 3, 2018

This time as a special tribute to Product League , a product management mentoring program run by volunteering product managers contributing to the community, I am giving tips on how to approach your mentoring. Many of the below sections appeared first in Product League as a series of mini blogs.

Customer Experience 60

Customer Experience User Testing Feedback Software Blog 60

Gainsight

OCTOBER 17, 2019

In this blog—part one of a three-part series—we’ll take a look at this important user group, discuss how this ecosystem of SaaS tools has created admin archetypes and provide you with some tools to successfully manage the right metrics to improve those admin relationships. The Technical Admin. What’s their story?

Reporting Tools 40

Reporting Tools Customer Experience Data Visualization Customer Feedback 40

Userpilot

FEBRUARY 17, 2021

Wondering what the best product conferences of 2021 are? We’ve collected the best events for product folks that you can attend online or in-person. February Product Conferences. Product World. Product Marketing Rendezvous. Source: Product Marketing Alliance. Table of contents. Source: Productworld.co.

Research Software 98

Research Software User Testing Product Research Analytic Tools 98

Userpilot

JUNE 25, 2021

And that’s because of the Product Adoption Curve. The Product Adoption Curve shows how a product is adopted through multiple segments of the market. Understanding this lets you craft a product marketing strategy for every stage of product adoption. What is the Product Adoption Curve? Table of Contents.

Analytic Tools 59

Analytic Tools Feedback Software Research Software User Testing 59

Roadmunk

SEPTEMBER 21, 2017

Throughout my career as both a product manager and startup founder, there’s been one severely underrated skill I credit for much of my success—and that’s reading. I’m constantly consuming articles on product management, product culture, startups and entrepreneurship to bolster my career as a product person and leader.

Article 81

Article User Testing Product Research Technical Review 81

PMLesson's Ace the PM Interview

OCTOBER 21, 2019

We talk to Hemanth Kempanna, an Exponent alumnus, on his journey to breaking into product management and his experience building cloud-based products. The product that I am currently working on and why I chose to work on that product and not some other initiatives. Hemanth is currently a PM at Motorola.

Technical Review 40

Technical Review Customer Experience Technical Advisors Research Software 40

The Product Coalition

MAY 26, 2018

And companies across the globe have spent a lot of time and effort over the last few months interpreting privacy policies and legal documents, assessing product, processes and marketing strategies, and reviewing vendor relationships to make their products and businesses complaint to the new regulation. Deadlines were non-negotiable.

Research Software 60

Research Software User Testing Product Research Customer Experience 60