Imaginary Cloud - Design

JULY 29, 2021

As we explain in our blog post about Good illustration matters , illustration is a visual feature that aims to explain and communicate a certain product, concept, or idea. Overall, minimalism illustration allows designers and artists to focus on the subject's core by exploring the power of clean and clear lines and shapes.

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Magazine Article Customer Experience Messaging 113

The Accidental Product Manager

OCTOBER 22, 2018

What makes a jewelry store cool? The 183 year-old Tiffany’s jewelry store has been cool for a very long time. They’ve been associated with very, very cool people like the actress Audrey Hepburn and that has made them very successful. However, as of late they seem to have lost their cool factor.

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User Testing Product Management Product Manager Product Research 92

Product Talk

NOVEMBER 16, 2022

How did you end up in product? My degree is actually in theater, and specifically sound design. And that’s how I got into product development—I was beta testing, writing documentation, spec’ing out new features, and learning a lot about technology and hardware, networking, software, processing, clients, all sorts of things.

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The Accidental Product Manager

JANUARY 3, 2022

However, their growth has recently cooled off a bit. How Gucci Can Recover From A Product Mistake. On social media, prominent African-Americans who had been some of Gucci’s biggest fans spoke out about how inappropriate the sweater was. Everyone wants to both own and be seen wearing Gucci apparel. Sales plummeted.

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Customer Experience Weak Development Team Branding Definition 123

The Product Cafe

JANUARY 18, 2024

There's no need to wait another year to make positive changes in our lives. Now is the perfect time to take action and start making those changes!✨ For all the details, we've got links to our full blogs – make sure to check them out!🤩 Hello, all you product-loving folks!

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Artificial Inteligence Technical Advisors Customer Experience Certifications 52

Usersnap

JUNE 10, 2021

Surely all software companies are familiar with beta testing, but how well do you actually do it? If you’re not all that confident with answering this question, hey, that’s cool too, because you’ve found the right article to get some practical ideas! When a new product is ready to beta test, the first task is to invite testers.

Feedback Software 122

Feedback Software User Testing Reporting Tools Data Visualization 122

Amplitude

JANUARY 8, 2021

In the final post of this series, I am going to explore what makes instrumentation look so effortless for some teams, and so difficult for others. Just part of how we work, no big deal” vs. “oh multiple teams burning lots of energy to get mediocre data we never use so we gave up”. “oh Here’s how it went. “Do Three tiers.”. “OK.

Data Visualization 112

Data Visualization User Testing Software Review Customer Feedback 112

Intercom, Inc.

DECEMBER 19, 2018

The best of the blog. Significant digits: 240 blog posts, 18 videos. It has been a year of extraordinary growth at Intercom. Meanwhile, Intercom, the company, welcomed hundreds of new hires across the organization and opened a new office in Sydney. We invested in more social and video content as well to connect with more of you.

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Analytic Tools Research Software User Testing Customer Experience 150

Userpilot

JANUARY 16, 2024

ChatGPT can also help you make sense of large datasets. You can also make its response more specific by passing your target product into your prompt. How ChatGPT can benefit product managers Picture this: you’re a product manager juggling a gazillion tasks and your brain feels deflated. create content, and more.

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ChatGPT Data Visualization Onboarding KPIs Research Software 88

Imaginary Cloud - Design

AUGUST 19, 2021

Creating useful, usable, and craved products and services that respond to human needs is the basis of Design Research. Design Research is a process used by designers to better understand the underlying and sometimes hidden desires, needs, and challenges of end users. What is Design Research? Design Research steps. ?

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User Testing Research Software Product Research Customer Experience 110

Userpilot

SEPTEMBER 28, 2022

What is anticipatory design? How can product managers use it to develop better products? In the article, we explore what anticipatory design is, discuss its benefits, identify its elements and look at a few good examples in B2B and B2C products. To be effective, anticipatory design needs data. Are you ready to dive in?

Data Visualization 82

Data Visualization Feedback Software Customer Experience Customer Feedback 82

Product Talk

OCTOBER 19, 2022

Read on to learn about how opportunity mapping led to a major product transformation at Grailed. As you’ll see in this blog post, Rajiv and DJ are committed to the values of continuous discovery. What do your customers care about? This seems like a simple enough question, but many product teams struggle to answer it honestly.

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Product Research Customer Experience User Testing Data Visualization 191

Reveal

SEPTEMBER 12, 2023

In this blog post, we’ll dive into the key highlights, with a particular focus on two standout features: custom visualizations and interactive chart filtering. Here’s how it works: Enable chart actions available while hovering the mouse. Reveal Embedded Analytics Welcome to Reveal 1.6.0!

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Data Visualization Analytic Tools Reporting Tools Feedback Software 100

Department of Product

SEPTEMBER 21, 2023

Designed to integrate directly into your workflow, TimeOS can capture notes, schedule your calendar and even attend meetings for you. Jimo is a new product designed to help product teams understand which features are being used so that you can either decide to drive awareness and boost engagement or remove them entirely.

Research Software 52

Research Software Analytic Tools Feedback Software Reporting Tools 52

Amplitude

NOVEMBER 26, 2019

People in non-technical roles rely on data every day to make decisions, develop ideas or measure success. They lose their bearings and end up relying on other methods to make decisions. With a bit of human-centric thinking, teams can build shared understanding of why, what and how to measure their work. for sharing information.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

Userpilot

JULY 7, 2021

When I hear "product-led growth" I don't hear "make sure all of your growth comes from your product" Because no, they won't come if you build it. What BlockSite could do better: show me how much time I've saved per week from blocking each site. I think we got something wrong here… ? Yes please!

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Onboarding KPIs Customer Experience Data Visualization Messaging 98

Userzoom

JUNE 13, 2019

Welcome to ‘ The UX of UserZoom ’ – a new regular series where we reveal how we’re using our very own research product to improve the UX of UserZoom itself! To show how UserZoom delivers valuable UX insights at any stage of the product development lifecycle. And what are the purposes of this voyage into self-discovery?

Product Research 110

Product Research User Testing UX Data Visualization 110

Intercom, Inc.

JUNE 26, 2019

They are important for promoting the ideas behind a company or making a pitch for capital. How to get started. For almost as long, I’ve been working behind the scenes, helping colleagues hone their material and practice their delivery. Why are talks important? Talks serve many practical purposes. Preparing your slides. After writing.

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Feedback Software Education Presentation Events 215

Userpilot

AUGUST 10, 2022

Would you like to know what role each of them plays in the product management process and how to build them? Applying emotional design can help you turn your MVP into your MMP. Furthermore, MVPs make product development cheaper. If so, you are in the right place! Ready to dive in? What’s a minimum viable product (MVP)?

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Product Research User Testing Feedback Software Research Software 71

Userpilot

MARCH 28, 2022

But what makes a great UX design and can you achieve it without good UI? In this article, we are looking at some really good UX design examples that will inspire UX designers. Great UX design helps users easily achieve their goals and complete their tasks without friction. Get a demo to see how!

Analytic Tools 107

Analytic Tools Feedback Software UX Data Visualization 107

The Accidental Product Manager

FEBRUARY 1, 2021

What kind of changes to their product development definition are they going to be facing and how will they deal with them? The thinking is that just about everything having to do with how pizzas are made and how they get to the end customer is probably going to change in the next few years. Image Credit: Mr. Blue MauMau.

Product Management 116

Product Management Product Manager Artificial Inteligence Data Visualization 116

The Product Coalition

JULY 13, 2022

Learn how the other solutions compare. In this article, we will go over 5 of the best FullStory alternatives on the market, explain what each one does best and how they compare to help you narrow down your choices. Interested in FullStory but curious to know what alternatives are out there? What are the best FullStory alternatives?

Data Visualization 110

Data Visualization Analytic Tools Feedback Software Reporting Tools 110

The Product Coalition

FEBRUARY 8, 2020

Even the best teams slip into data-driven decisions that, while valuable, can make us forget that we build products for people, not numbers. Making a product that “works” is not enough. You begin to understand how systems are connected, how data moves, and the flow of operations making your product work.

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Customer Experience Customer Feedback Data Visualization Blog 79

Userpilot

MARCH 29, 2022

Designing a help center for your software can be tricky if you don’t know what elements you should include in that. But what is a help center and how does it compare with other similar terms? In today’s article, we will be listing some inspiring help center designs that will make you stand out. What is a help center?

Analytic Tools 92

Analytic Tools Feedback Software Reporting Tools Customer Experience 92

ProductPlan

JUNE 8, 2021

After reading a blog or a book or attending a conference or talk on product management, I’m always excited to try out the new processes and frameworks I’ve learned about. We tend to fall back into how we were doing things before because that cool new process isn’t meaningful in itself. Meaningful Product Processes with IMPACT.

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Product Research User Testing Research Software Feedback Software 97

Userpilot

APRIL 13, 2022

Click tracking is an essential method for uncovering weak spots in the product UX and the user flow by analyzing how users engage with your UI. The main idea of click tracking is watching how users interact with your product to discover friction points. what to do with the data you collect. tools to use to capture user clicks.

Analytic Tools 89

Analytic Tools Data Visualization Feedback Software Customer Feedback 89

UX Studio: Product Management

SEPTEMBER 12, 2017

Although many people think the aim of a product design process is to create something cool and good-looking, this comprises just the tip of the iceberg. Product design primarily wants to help us understand people’s pains, and create a product that will help them solve these problems. How did it happen?

Product Research 110

Product Research Research Software User Testing Feedback Software 110

Intercom, Inc.

FEBRUARY 25, 2021

Most businesses design customer experiences from the inside out, based on what is best for the company, when they should be doing the exact opposite. In this guide, Annette writes about the best way to get inside the mind of your customer, and how to use those insights to create better customer experiences.

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Customer Experience User Friction User Testing Customer Feedback 211

Intercom, Inc.

AUGUST 18, 2022

There’s project management, mentorship and teaching, decision-making, relationship-building, and the value you bring to the company is no longer measured by the quality of the lines of your code but rather by driving the engineering org forward. How would she provide the right technical direction for the company? Unblock bottlenecks?

Engineering 204

Engineering Software Review Technical Review User Testing 204

Gainsight

APRIL 15, 2019

Click here to read last year’s Pulse recap blog and scroll down to the bottom. So we’re weeks away from Pulse 2019, and guess where I’m drafting this blog post? How will our industry and economy change? So this is crazy. I’ll wait! Welcome back! That’s right! The hospital. Human-First Leadership.

Customer Experience 81

Customer Experience User Testing Customer Feedback Product Research 81

Product Talk

SEPTEMBER 9, 2020

I’m talking to Petra today because she has a book that’s coming out—hopefully by the end of the year—designed for new product leaders. And then I just followed down this rabbit hole of how I could do more of the talking, more of the concept work, inventing more on behalf of the user. Hello everybody. Welcome, Petra.

Feedback Software 186

Feedback Software User Testing Product Research Research Software 186

Intercom, Inc.

AUGUST 15, 2019

If an organization’s founders aren’t designers and don’t come from a background where well-designed products played a key role in their lives, it can often be the last discipline to be brought onboard the team. days doing whatever we could to get websites up online, which was HTML and a little front-end design. Short on time?

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UX User Testing Weak Development Team Customer Experience 179

The Product Cafe

MARCH 22, 2023

However, it can be an interesting time to see how companies grow during these cycles. However, it can be an interesting time to see how companies grow during these cycles. Now, what’s intriguing was during the 2007 great financial crisis - Mailchimp introduced monthly plans to make revenues predictable. We promise.🤝

ChatGPT 52

ChatGPT Product Research Customer Experience Document 52

The Accidental Product Manager

JULY 18, 2022

The battle to bring on-demand coffee to China shows just how important delivery has become for Western companies doing business in the country, as well as how quickly competitors can emerge in China. Competition is heating up for coffee in China Image Credit: dunhilaryu. When you want to get a cup of coffee, where do you go?

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Product Management Product Manager Weak Development Team Management 73

The Product Coalition

JANUARY 25, 2021

There are many things you can do to make the product better and maintain its’ momentum, without involving the development team. Work closer with your customers to make it happen and earn their trust and satisfaction while doing so (not to mention the incredible insights). If you manage a product in a company with few product lines?—?it

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Product Research User Testing Customer Experience Reporting Tools 94

Userpilot

FEBRUARY 20, 2020

M eaning, they’ll only proceed to try out the feature if you show them how. And to get them to use the new feature, show—not tell— how to do it. Here’s how to do your product updates right. How many product request messages do you get every day? Like how Groove did. Users don’t care about your new features.

Feedback Software 110

Feedback Software Onboarding KPIs User Testing Customer Experience 110

Userpilot

JULY 22, 2022

Would you like to learn how product managers should use it and when? The article explains what Shape Up is and explores how it compares to other frameworks and tools. We also look at how product development teams can apply it in their work. Are you wondering what Shape Up methodology is? If yes, we’ve got you covered!

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Feedback Software Product Research Framework Customer Experience 87