Andrew Chen

JANUARY 3, 2024

but am proud of what I published… Blog posts from 2023 How to design a referral program. You’ve seen a lot of startup pitch decks, but this is an interesting example of one for a fund. Many startups were formed specifically to cater to their needs. How I use AI when blogging and writing.

Books 86

Books ChatGPT Reporting Tools Research Software 86

Business of Software Conference

DECEMBER 14, 2023

Rule Worth Breaking #4: You need to hire expert salespeople. Cohen starts his presentation by telling a story about how he started blogging in 2009. As a coder and self-professed geek, he knew he didn’t have a great handle on blogging best practices. So, I decided, screw blogging. None of them made or broke the blog.

Software Review 64

Software Review Weak Development Team User Testing Customer Experience 64

Intercom, Inc.

APRIL 19, 2018

It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers. The concept was the foundation for his popular talk and ultimately his classic, long-form blog post. Enter our philosophy of Run Less Software.

Research Software 192

Research Software Feedback Software Analytic Tools Customer Communications 192

Userpilot

JULY 27, 2023

Before hiring, assess your current needs and hire as your company grows. Chief Technical Officer : Responsible for outlining the company’s technological vision, implementing technology strategies, and ensuring that the technological resources are aligned with the company’s business needs. Average salary: $196,172/yr.

Research Software 98

Research Software Feedback Software Analytic Tools Onboarding KPIs 98

The Product Coalition

OCTOBER 30, 2019

Being a Product Manager at an Early Stage Startup In my previous article , I reflected on a few things that I would tell myself if I could travel back in time and the concept of “three waves of changes.” In this post, I want to talk about the three most important lessons I have learned so far as a Product Manager at a startup.

Startups 84

Startups User Testing Technical Cofounder Research Software 84

The Product HQ

APRIL 20, 2024

This guide shares key advice, tips, and strategies to help you become a SaaS product manager. Ideate: At this point, product managers use the conclusions they have drawn from analyzing customer feedback to come up with a strategy and plan that helps them successfully position their products within their markets.

Research Software 52

Research Software Feedback Software Analytic Tools Customer Experience 52

Intercom, Inc.

JUNE 21, 2018

Whether you’re at an early-stage startup that’s just made its first sales hires, or part of a fast-moving sales team in a large organization, the key to success often comes down to efficiency. Then, the sales team went to work. In his opinion, the hiring process is a preview of their sales technique.

Outbound 183

Outbound Technical Advisors Weak Development Team Product Research 183

Intercom, Inc.

MARCH 15, 2018

As a startup scales, the importance of infrastructure engineers simply can’t be overstated. Will Larson has managed infrastructure teams for some of the biggest names in software. Previously, Will was an engineering leader at Digg and then at Uber, where he scaled infrastructure engineering from a small team to more than 70.

Engineering 214

Engineering Feedback Software Onboarding KPIs Customer Experience 214

Userpilot

FEBRUARY 24, 2021

He gave us advice on product manager skills that are needed to achieve success + his personal story, ups and downs of building a successful product team in Google. My path to Product Manager was Engineering -> Sales Engineering -> MBA -> Startup -> Management Consulting -> Product Management. The first mistakes were hiring mistakes.

Product Management 91

Product Management Product Manager Product Research Customer Experience 91

The Product Guy

JANUARY 8, 2018

Julie Zhuo // Facebook Julie is the VP of Product Design at Facebook where she manages the design team responsible for the core Facebook experience. Eric Ries // Long-Term Stock Exchange Eric Ries is an entrepreneur and the author of the New York Times bestseller The Lean Startup. Twitter | Linkedin | Blog.

Product Management 100

Product Management Product Manager Product Research Management 100

Intercom, Inc.

DECEMBER 19, 2018

Meanwhile, Intercom, the company, welcomed hundreds of new hires across the organization and opened a new office in Sydney. The best of the blog. Significant digits: 240 blog posts, 18 videos. Eoghan McCabe, CEO , and Matt Hodges, VP of Commercial Product Strategy. Lessons learned from scaling a team.

Analytic Tools 150

Analytic Tools Research Software User Testing Customer Experience 150

The Product Cafe

JANUARY 18, 2024

💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, AI, and more. ✨ Even before this year started, our team was super busy. For all the details, we've got links to our full blogs – make sure to check them out!🤩

Artificial Inteligence 52

Artificial Inteligence Technical Advisors Customer Experience Certifications 52

Intercom, Inc.

FEBRUARY 26, 2018

It’s even harder if you don’t know all of the armies on the field, their strategies and weapons, or even who’s a friend and who’s a foe. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. Innovative startups. The first army are innovative startups.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

Userpilot

NOVEMBER 17, 2021

Several recognitions, including The Economic Times Startup Award as the 2021 Bootstrap Champ. For instance, since 2004, Saravana had been writing about the Microsoft BizTalk technology on his blog. Back then, he had no idea that the blog would become a primary customer acquisition channel for a product he would launch in the future.

Customer Experience 98

Customer Experience User Friction Enterprise Document 98

Nulab

FEBRUARY 10, 2020

Marina Vorontsova is a copywriter at Soshace.com — a hiring platform for web developers — hire a developer or apply for a remote job. That’s why it’s of the utmost importance that your startup understands the fundamentals of digital marketing and traffic management.

Data Visualization 102

Data Visualization Startups Analytic Tools Reporting Tools 102

Bain Public

DECEMBER 9, 2021

We’re proud to say that we’ve given over 1000 hours of pro bono work since 2018 for young up and coming startups and entrepreneurs; we take corporate responsibility very seriously. As a business, we want to achieve success in ways that honour our ethical values as well as respect startups and accelerator communities.

Research Software 52

Research Software Feedback Software User Testing Workshop 52

Userpilot

JULY 26, 2021

Product growth is a go-to-market strategy that uses the product to drive user acquisition, activation , conversion, and retention. Benefits of product-led growth include the creation of a marketing flywheel, better-designed products, and more alignment among different teams within a company. What is product growth?

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

OCTOBER 5, 2021

Some do’s and do not’s when setting OKRs and KPIs for your team. OKR stands for objectives and key results, and their main goal is to help give your team focus. Check out these KPI examples by the Userpilot team!). What will affect your measurements are: Current product growth and maturity – are you in a startup?

Onboarding KPIs 145

Onboarding KPIs Analytic Tools KPI Customer Experience 145

Department of Product

JANUARY 17, 2023

Alternative Product Business Models The rise of the microsubscription and more as an alternatves to ad funded models The world, as always, is changing – and keeping on top of trends that matter to product teams is an essential part of succeeding in building winning products. iCloud storage at $1.99

Reporting Tools 52

Reporting Tools User Testing Customer Experience Product Research 52

Business of Software Conference

APRIL 20, 2021

Rich is a seasoned executive and serial entrepreneur – he has been the ‘product guy’ (as CEO/VP Product) at six startups. Rich has been relentlessly blogging, speaking, teaching and mentoring on software strategy, product management for two decades. Today he coaches executives, product management teams and agile organizations.

Technical Review 52

Technical Review Software Review B2B Agile 52

Bain Public

FEBRUARY 3, 2022

This helps him outline their challenges and present them to the leadership team so the product can continue to improve. Mario pays close attention to Timechain’s competitors and industry trends, assesses the value, develops cases, and prioritizes feature mixes, ensuring everything aligns with the product strategy.

Feedback Software 52

Feedback Software Research Software Product Research User Testing 52

Bain Public

JULY 14, 2020

(Montreal, Canada) – Paul Ortchanian, Founder, CEO, Head of Product, Data and Strategy of Bain Public , will be leading a workshop on July 28th in collaboration with Holt Accelerator. Paul’s unique experience brings together the necessity of great engineering and the beauty of product strategy.

Workshop 52

Workshop Data Visualization Leadership Startups 52

Userpilot

MAY 8, 2023

Automating processes, streamlining operations, and ensuring the security of customer data are becoming increasingly important as the reliance on IT teams grows. Let’s take a look at common challenges a SaaS business might face, along with the marketing and sales strategies that can help you overcome them.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Onboarding KPIs 98

Sachin Rekhi

JUNE 25, 2017

Most folks are looking for a pointer to a book or a class they can take on product management, but I always reply with a collection of blog posts from practitioners sharing their best practices. Another incredibly important aspect for product managers to master is defining and iterating on your product's strategy.

Product Research 167

Product Research User Testing Analytic Tools Product Management 167

Userpilot

OCTOBER 29, 2020

To help the confused folks considering hiring a Product Marketer (and the equally confused folks trying to get a job as one) – we’ve interviewed 10+ Product Marketers and come up with a guide to the role, skills and hiring a rockstar Product Marketing Manager! When to Hire your First Product Marketer?

Analytic Tools 99

Analytic Tools Feedback Software Onboarding KPIs Product Marketing 99

Mind the Product

JANUARY 16, 2020

Product roles are becoming increasingly important in many companies, from the unicorn startups to older more established firms. Today, product might seem like a new field because of the growth of technology startups and the prevalence of lean and agile frameworks, but product roles have been around for a few decades.

Data Visualization 118

Data Visualization Customer Experience Customer Feedback Transportation 118

The Product Coalition

AUGUST 20, 2019

They act as general managers of their products, providing leadership across engineering, design and business teams. Google has an agnostic interview process in which they aim to hire “generalists” that can easily float through different product lines such as consumer, mobile, enterprise or platform to name a few. Product strategy ?—?Understand

Analytic Tools 60

Analytic Tools Feedback Software Data Visualization Product Management 60

Userpilot

MARCH 15, 2022

Why a go-to-market strategy plays an integral of your SaaS product success? This is where the GTM strategy comes in. In this blog post, you’ll learn everything about go-to-market strategies. Successful product launches stand on the back of an effective GTM strategy. What is a go-to-market (GTM) strategy?

Research Software 98

Research Software Strategy Customer Experience User Testing 98

Intercom, Inc.

OCTOBER 3, 2019

Speaking to us about email strategy and onboarding, Val broke down her winning strategies into a series of practically applicable tips. Every SaaS company should be sending a welcome email – not from the company or the team, but from a real person telling a bit of the company’s story and values. Short on time?

Onboarding KPIs 143

Onboarding KPIs Research Software Customer Experience Dashboard 143

Userpilot

JANUARY 31, 2022

Before I take a dive into these different product management specializations you should be looking at when building up your product team , it’s worth noting that at their very core, all product managers have the same set of responsibilities and skills. Have an increased EQ and be empathetic towards customers, teams, and stakeholders.

Research Software 98

Research Software Analytic Tools Feedback Software Product Research 98

PMLesson's Ace the PM Interview

MAY 24, 2022

Do you love developing new strategies to boost revenues, improve business results, and optimize company workflows? If so, you may be the ideal candidate for a career in business operations and strategy, or BizOps for short. Stay tuned for the new Exponent BizOps Interview course to be released soon!

Analytic Tools 52

Analytic Tools Research Software Data Visualization Strategy 52

Intercom, Inc.

AUGUST 15, 2019

If an organization’s founders aren’t designers and don’t come from a background where well-designed products played a key role in their lives, it can often be the last discipline to be brought onboard the team. My responsibility was to build a design team in that new agile way of working. Short on time? Focus on outcomes over output.

UX 179

UX User Testing Weak Development Team Customer Experience 179

Bain Public

MARCH 14, 2022

But unfortunately, in many companies, the product leadership team can perpetuate a negative culture — setting up product managers to fail. In essence, the product leadership team are those with influence on the product roadmap. Building and nurturing strong, cross-functional, co-located, empowered product teams.

Leadership 52

Leadership Weak Development Team Feedback Software Roadmap 52

PMLesson's Ace the PM Interview

JANUARY 14, 2019

Sanaz Alexander is a product manager at the Disney ABC Television Group Software Solutions team based in Burbank, CA. At Disney, she is currently working on software for Disney's broadcast operations team and streaming services and manages a team of 12 designers, developers, and QA professionals.

Reporting Tools 61

Reporting Tools Startups User Testing Data Visualization 61

Bain Public

DECEMBER 14, 2021

How do you guarantee that your team is creating value for your customers in a way that creates value for your business? The Five Dysfunctions of a Team by Patrick Lencioni This book is all about the fascinating and complex world of teams. It explores the fundamental causes of organizational politics and team failure.

Books 52

Books Research Software Product Research Reporting Tools 52

Userpilot

JANUARY 9, 2020

Aligning relevant teams (development, marketing, etc.). Communicating product strategy and vision. In order to work effectively as a product manager, you need to be able to manage all of the different teams that have a part to play. It means conveying your strategy and thoughts. Researching and creating user personas.

Customer Experience 83

Customer Experience User Testing Product Management Product Manager 83

The Product Coalition

OCTOBER 29, 2018

I’m also constantly up-to-date on the newest and hottest tech companies via tech blogs and influencers. A good LinkedIn profile is a substitute for the resume in my experiences of both applying to and hiring for a job. there are a number of firms that specialize in placing candidates in tech jobs, such as Hired and The Ladders.

Inbound 60

Inbound Product Research Startups Weak Development Team 60