Mixpanel

APRIL 18, 2024

Believe it or not, rolling out a new product can be a lot trickier for B2B companies. Further, most B2B tools are productivity-boosting tools, which means when you do launch a new feature, you don’t always want to try to drive adoption with what could be noisy in-product messaging or tours. And there are several reasons why.

Data Visualization 94

Data Visualization B2B User Testing Customer Feedback 94

Product Talk

FEBRUARY 28, 2024

That’s certainly the case for Kelsey Terry , who’s sharing her story in today’s Product in Practice. That’s certainly the case for Kelsey Terry , who’s sharing her story in today’s Product in Practice. This would be a much shorter blog post if that were the case! Do you have a Product in Practice story you’d like to share?

Product Research 239

Product Research Onboarding KPIs Feedback Software User Testing 239

Gainsight

NOVEMBER 20, 2019

To truly excel in product management, you need to have a respect for design, an understanding of countless processes, a passion for problem-solving, excellent communication skills—the list goes on and on. Books for Product Managers. Blogs for Product Managers. Blogs for Product Managers. A persuasive leader.

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Books Blog Feedback Software User Testing 80

Product Talk

OCTOBER 25, 2023

Stepping into your first product leadership role is a major change. And it might feel a bit lonelier than when you were an active member of a product trio. Do you have a Product in Practice or success story from the Continuous Discovery Habits community you’d like to share? You can submit your story here.

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Leadership Product Research Reporting Tools Feedback Software 256

Gainsight

DECEMBER 10, 2018

Before you say, “ thank u, next ” to 2018, check out Gainsight’s top blog posts, webinars, and resources of 2018. Top 5 Customer Success Blog Posts of 2018. CSM & Product’ Is the New ‘Sales & Marketing’. You can’t have a business without a product and you can’t maintain a customer base without Customer Success.

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Webinar Blog Customer Experience Customer Feedback 71

TechEmpower - Product Management

JULY 31, 2023

When talking to startup founders or other innovators, we always ask questions to better understand their business as a core. Proving your Business Model Works - Build, Define, and Review But how do you prove your numbers? Start by building just enough of your product to get early CAC and CLV signals (they won’t be perfect).

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Startups Product Research Customer Experience User Testing 104

Alchemer Mobile

MAY 17, 2022

If a company has a complete and well-developed feedback solution, they can improve customer experience, reduce churn, and create a better product. . This post focuses on building a better mobile customer feedback solution—but it is important that your own solution takes other feedback channels into account. .

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Feedback Software Research Software User Testing Reporting Tools 246

Userpilot

APRIL 21, 2024

Wondering how to build a conversion path for your SaaS product or e-commerce site? From the moment they learn about the product until they complete a desired action, like a demo booking, and beyond. Focus on their JTBDs, pain points , and gains from using your product. Userpilot is a product growth platform.

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Research Software Feedback Software User Testing Reporting Tools 92

Product Talk

AUGUST 16, 2023

It’s no secret that Product Talk is built on the foundation of continuous discovery. Yes, all of the content we create—whether it’s this blog, the Product Talk Academy courses , the community , or the Continuous Discovery Habits book—focuses on the various facets of continuous discovery. You can submit your story here.

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Product Research Weak Development Team User Testing Customer Feedback 169

Product Talk

FEBRUARY 7, 2024

Sandrine Veillet ’s Product in Practice story perfectly exemplifies this. She took a multi-step, methodical approach to introduce continuous discovery, including enrolling a group of product people in the Master Class , having those participants coach and train others, and bringing stakeholders along for the journey.

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Product Research Reporting Tools User Testing Research Software 235

UX Studio

APRIL 19, 2024

In the following blog post, we’ll explore some of the issues and provide solutions for creating a better image-generation experience. Current generative AI tools can come up with videos and images within minutes. Are they prepared to generate unpredictable visual assets based on prompts? Will image generation AI help them?

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Generative AI Research Software Feedback Software Customer Experience 75

Lenny Rachitsky

FEBRUARY 8, 2024

To get better answers from ChatGPT, be specific and give more context to your questions. For example, we might prompt the AI agent to take several hours to write a detailed blog post citing references and case studies, and to delineate any trade-offs the agent made.

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ChatGPT Reporting Tools Data Visualization Research Software 82

Userpilot

JANUARY 16, 2024

Looking for UX design books that offer practical wisdom and show you how to get better? Metts & Andy Welfle Userpilot can help you deliver better product experiences at every stage of the user journey. We covered: A general overview of the books. How each book improves your UX design skills.

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User Testing Books Customer Feedback Customer Experience 99

Userpilot

APRIL 18, 2024

More importantly, learn how to build and optimize it for better business results. From learning about the product to a desired action, like a purchase. Examples: SEO product-led content or email marketing. A free trial is a chance for potential customers to experience product value. Hence this guide.

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Data Visualization Analytic Tools Feedback Software Marketing 98

Intercom, Inc.

APRIL 30, 2020

Partnerships have always been key to the way we work at Intercom. Our new programs are designed to help all of us partner even more closely, so that together we can help businesses build better and more personal relationships with customers. Here’s how they work. Turn your app into a powerful partnership.

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Feedback Software Webinar Customer Experience User Testing 223

The Product Coalition

JANUARY 26, 2024

As we work together to make product learning accessible, we invite you to read these articles to learn more about what we do. By Jay Stansell and Tremis Skeete , for Product Coalition We all want to learn how to be better product people. We are a community of volunteers.

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Userpilot

APRIL 22, 2024

A customer sentiment dashboard is a great way to visualize customer feedback and see what users love (or hate) about your product. It reveals customers’ overall emotional tone toward your brand, product, or service. But how do you collect the right data for your analysis? Sentiment distribution. Text response analysis.

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Data Visualization Dashboard Customer Feedback User Testing 84

Userpilot

APRIL 16, 2024

Understanding how end-users interact with your product is crucial to identifying user experience bottlenecks. It also helps identify better ways to engage users. When combined with product analytics , end-user behavior monitoring can help you boost product usage and retention rates. Book a demo now to get started.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 104

Userpilot

MARCH 28, 2022

Content marketing vs product marketing? But what is the difference between content and product marketing ? So in this blog post, we will shed some light on: What product marketing and content marketing are. So in this blog post, we will shed some light on: What product marketing and content marketing are.

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Product Marketing Marketing Research Software Feedback Software 97

Userpilot

JANUARY 8, 2024

A product adoption dashboard helps you visualize key adoption metrics so you can make data-driven decisions and boost user engagement. In this article, we cover the following: Why you need a product adoption dashboard. Detailed adoption dashboards help you: Spot opportunities to increase product value and boost engagement.

Data Visualization 101

Data Visualization Onboarding KPIs Dashboard Analytic Tools 101

The Product Coalition

DECEMBER 19, 2022

Product adoption is hard. Photo by AbsolutVision on Unsplash Product Managers spend a huge amount of our time and effort thinking about what to build, and why, and then making sure what is built is the right thing. There are so many products that are half baked, and sort of suck, who win the market.

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Customer Experience Education Document Blog 119

Userpilot

DECEMBER 21, 2022

Marketing analytics tools are a product marketing manager’s best friend. They help you track performance and get better results. Key features to look for when shopping around for marketing tools. Userpilot is a powerful product analytics and in-app marketing platform for SaaS companies.

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Data Visualization Analytic Tools Feedback Software Research Software 95

The Product Coalition

OCTOBER 21, 2021

The same can be said for handling product backlog , feature requests and anything else you need to put together a great product. 3 mistakes that can get in the way of efficient product prioritization While there’s almost an endless list of things that can derail a project, there are some mistakes that pop up more than others.

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The Product Coalition

FEBRUARY 14, 2023

Everyone talks about getting insights from digital products and processes, yet I’ve seen it done wrong so many times that the subject demands revisiting, especially in light of the emerging field of DataOps. Data is increasingly complex and complexity can only be managed via stable and reliable foundations. What is a Metric?

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Data Visualization Customer Feedback KPI Customer Experience 147

Userpilot

APRIL 22, 2024

But what exactly is funnel marketing, and how can it supercharge your SaaS product growth? In this article, we break down the concept of the marketing funnel and share examples of practical strategies to give you a better idea of how it helps with user engagement. Book a demo to see how we can help!

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Analytic Tools Feedback Software User Testing Product Research 52

Userpilot

FEBRUARY 26, 2024

And how to do it with available product analytics solutions? These are the key questions the article discusses, so if you're after the answers, you’re up for a treat! Start building your marketing conversion funnels but creating all product user personas. Let's get right into it! Book the demo!

Analytic Tools 101

Analytic Tools Data Visualization Feedback Software Research Software 101

Userpilot

APRIL 3, 2024

Wondering how to create a resource center for your SaaS product? A resource center is a central hub of resources that helps your customers solve problems and learn more about your product. TL;DR A resource center provides tailored content to aid users in problem-solving your product. Then, you’ve come to the right place!

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Feedback Software Analytic Tools Research Software Data Visualization 100

Userpilot

JUNE 20, 2023

TL;DR You can try the following books to enhance user onboarding strategies: Product Rantz by Userpilot reveals what to do and what not to do for successful onboarding with valuable insights and humor. Better Onboarding by Krystal Higginso offers concise yet impactful advice for successful onboarding. But where do you begin?

Onboarding KPIs 96

Onboarding KPIs Feedback Software Research Software Books 96

Userpilot

NOVEMBER 22, 2023

The different stages you can implement conversion rate strategies are during a free trial , on blogs, landing pages , pricing pages , and the homepage. Include customer testimonials on landing pages to build customer trust and increase the conversion likelihood. Use FOMO to increase conversions. Book a demo now!

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization User Testing 104

The Product Coalition

SEPTEMBER 7, 2023

Photo by Kaleidico on Unsplash If you use software for daily tasks, build products for clients, or design software for a living, you may think it obvious that users should be at the center of software design. Think of any common software or digital product you have used recently — were you frustrated with it?

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Weak Development Team User Testing Customer Experience Document 125

The Product Coalition

FEBRUARY 2, 2023

As product managers, it’s our job to develop solutions that solve real problems for our customers and create value for the business. One effective approach is to use a hypothesis-driven product validation framework to ensure that your efforts are focused on the most important questions at the right time.

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User Testing Feedback Software Product Research Research Software 147

Userpilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. Create data-driven product roadmaps. Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is funnel analysis? Identify friction areas. Activation funnel.

Data Visualization 102

Data Visualization Analytic Tools Feedback Software Reporting Tools 102

Reveal

JULY 21, 2023

Dashboard templates serve as a powerful data analytics tool that streamlines the creation of new dashboards that provide key business insights and drive users’ decision-making. What Are Dashboard Templates? Why Care About Dashboard Templates? Check out our video below to see how easy it is. *

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Data Visualization Dashboard Analytic Tools Customer Experience 95

The Product Coalition

OCTOBER 25, 2021

This month, we’re focusing on all things Product Leadership. Keep an eye out for events, podcasts, blogs, and more! Before we start diving into the ins and outs of leadership in Product Management, it’s important to ask and to understand what we mean by Product Leadership. Who Are Product Leaders?

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Leadership User Friction Product Research Customer Experience 175

Userpilot

JULY 31, 2023

What does a product marketing manager (PMM) do? Chances are you already know their broad responsibility is to develop and implement a marketing strategy roadmap for a specific product. In this article, we will cover the key responsibilities of PMMs, as well as discuss the skills needed to succeed in this role.

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Product Marketing Onboarding KPIs User Testing Marketing 95

Mixpanel

JULY 8, 2022

If you aren’t familiar with the program, it helps startups find product-market fit faster by giving them up to $50,000 in free credits a year, worth up to 430 million monthly events—more than double the number offered by comparable programs. Mixpanel for Startups. Even in the best conditions, very few startups make it.

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Data Visualization Dashboard Startups Analytic Tools 110

Sachin Rekhi

JANUARY 26, 2020

I'm a firm believer that Objectives & Key Results (OKRs), the goal-setting framework invented at Intel and popularized by Google and John Doerr , can be a highly effective leadership tool for a team of any size. You then define one or more key results associated with each objective. Writing Effective OKRs. Measure Outcomes, Not Output.

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Customer Experience User Testing Customer Feedback Weak Development Team 205