Generation Focus

JULY 6, 2017

Welcome to Generation Focus. This blog is where we share our perspective on all things market research. Generation Focus gives companies a new way of connecting with their customers. We are passionate about what we do and hope you will enjoy getting to know us.

Market Research 48

Market Research User Testing Blog Marketing 48

Bain Public

NOVEMBER 24, 2021

We offer a variety of blog posts, e-books and approaches designed to help organizations understand their digital strategies, introduce elements of roadmapping and establish product-led change amongst the senior leaders and managers.

Telecommunications 52

Telecommunications Data Visualization Artificial Inteligence Roadmap 52

Userpilot

DECEMBER 20, 2022

Key awareness stage KPIs are ad clicks, blog post views, and SEO rankings. With Userpilot, you can track marketing funnel KPIs by creating welcome screens to collect user data, tracking in-app user interactions, using custom goals to analyze the customer journey , and sending microsurveys to gather customer feedback. Blog post views.

Feedback Software 93

Feedback Software Analytic Tools Customer Experience Customer Satisfaction 93

Business of Software Conference

SEPTEMBER 26, 2023

I wanted to send one of this year’s speakers a link to her blog post, Presentation Skills Considered Harmful recently and sadly, her blog is no longer live. Kathy is a genius and we have been incredibly lucky over the years to have welcomed her to the BoS community where she has shared her incredible insights.

Customer Feedback 52

Customer Feedback Blog Presentation Customer Experience 52

Bain Public

AUGUST 31, 2021

We offer a variety of blog posts, e-books and approaches designed to help organizations understand their digital strategies, introduce elements of roadmapping and establish product-led change amongst the senior leaders and managers.

Data Visualization 52

Data Visualization Finance Roadmap UX 52

Userpilot

OCTOBER 20, 2022

Personalize the message on the welcome screen. Welcome screen. The welcome screen is the initial pop-up modal the user sees after successful signup. Think of your welcome screen as an in-app welcome email. Personalize your greeting by using the first name of the customer in your welcome message.

Onboarding KPIs 91

Onboarding KPIs Customer Experience Data Visualization Certifications 91

Userpilot

JULY 15, 2022

Industry blogs, social media channels, influencers and subject matter experts, product review websites, and offline conversations contribute to the dark funnel. Some of these data sources include: Industry blogs. Industry blogs contain valuable resources, tips, and best practices that many decision-makers on their buying journey trust.

Analytic Tools 90

Analytic Tools Research Software Feedback Software Data Visualization 90

Userpilot

NOVEMBER 16, 2022

The customer onboarding process includes: Welcome emails and screen. Onboarding strategies for a more positive customer experience: Use a welcome survey to collect user data and personalize customer onboarding. Welcome screens are sometimes used to collect customer data for a more personalized onboarding experience.

Feedback Software 91

Feedback Software Analytic Tools Customer Experience Customer Feedback 91

Business of Software Conference

NOVEMBER 30, 2018

Support : You’re welcome. Support : You are most welcome Mark. The post The Customer Support Blog Post – Music to Our Eyes appeared first on Business of Software USA. Support : You are doing great Mark. They were lovely. ML (me) : This isn’t abuse. It is the postmaster. ML (me) : Thank you. ML (me) : Abuse?

Blog 40

Blog User Testing Customer Feedback Customer Experience 40

Userpilot

FEBRUARY 15, 2023

Postfity adds a welcome message to gather data and use it to help frame the user experience. Adding friction with a welcome screen to personalize user experience What is it? A welcome screen adds friction – it slows users down. a welcome message/survey). Use welcome messages to capture key information.

Product Research 95

Product Research Customer Experience User Friction Data Visualization 95

Mind the Product

MARCH 10, 2020

Rosemary King welcomes Tristan Kromer to Mindset. Using The Kano Model To Prioritize Product Development (blog). Mastering the art of Prioritizing by Business Value (blog). Janice Fraser: Knitting at the Edge of new (blog). Four Ways to Make NPS a More Actionable Metric (blog). Question 2. Question 3 . Question 4.

Workshop 150

Workshop Customer Feedback Feedback Software Blog 150

TurnKey Labs

AUGUST 24, 2023

Welcome to the TurnKey Labs blog, your hub for insights into tech recruiting and remote development. As the demand for top-tier tech talent soars, navigating the landscape can be challenging. This article spotlights the pivotal role of a technical recruiter and underscores TurnKey Labs’ proficiency in this arena.

Blog 52

Blog Customer Feedback Article Development 52

Userpilot

MAY 26, 2022

In this blog post, you’ll learn exactly what a proactive engagement strategy is, its benefits, and how you can create one. You can use welcome screens to segment customers and provide a customized onboarding experience. You can use a welcome screen to do this during onboarding. Let’s get started!

Customer Experience 93

Customer Experience User Testing Customer Feedback Feedback Software 93

The Product Coalition

JANUARY 26, 2024

So if you’re a writer who submitted an article to us, and you feel that what you’ve read here so far applies to you — then welcome to Product Coalition. For Product Coalition, our members are our blog readers, podcast listeners, and contributing writers. We are a community of volunteers.

Article 119

Article Reporting Tools Education Definition 119

UX Planet

DECEMBER 18, 2023

The Inside Design Blog and Newsletter The Inside Design Blog and Newsletter is built by Invision, the wireframing and design application. The Inside Design Blog and Newsletter Dribbble Dribbble is the world’s leading community for designers. Best Resources : Check out the following resources for learning new design skills.

Certifications 98

Certifications Software Review Customer Experience UX 98

Userpilot

NOVEMBER 22, 2022

Here is how to create customer segments: Use welcome screens to segment new users based on their jobs to be done. Use welcome screens to capture customer data and segment them based on jobs to be done. Welcome screens are not only useful for greeting users but also for collecting data.

User Testing 94

User Testing Research Software Customer Experience Feedback Software 94

Userpilot

APRIL 14, 2022

Customized welcome screens to personalize onboarding. Use targeted welcome screens to personalize onboarding. Welcome screens are so much more than their title. As the first point of contact users have with your business, a welcome screen establishes communication during the first stages of the onboarding period.

Feedback Software 96

Feedback Software Analytic Tools User Testing Onboarding KPIs 96

Userpilot

AUGUST 10, 2023

Yaakov’s protip: Use a simple welcome survey to ask your users what problem they’re trying to solve and what their role is. Canva welcome survey. Collect customer data with welcome surveys – Userpilot allows you to collect basic user information so that you can personalize their onboarding experience.

Onboarding KPIs 75

Onboarding KPIs Customer Experience User Testing User Friction 75

Userpilot

APRIL 21, 2024

Here’s an example of our MOFU blog post about improving user activation. Userpilot blog post. For example, you run paid ads to drive traffic to your product-led blog posts. This leads to a 2-question welcome survey that Surfer uses to help you choose the right pricing plan. An Ahrefs blog post.

Research Software 84

Research Software Feedback Software User Testing Reporting Tools 84

Userpilot

OCTOBER 10, 2022

Some useful product marketing examples include: Postfity’s use of welcome screens to collect customer data and personalize their experience. Postfity uses welcome screens to understand its customers better and offer them personalized experiences. Welcome screens are often heavily underutilized in SaaS apps.

Feedback Software 90

Feedback Software Research Software Product Research User Testing 90

Userpilot

JUNE 12, 2023

1 – Collect user goals through welcome surveys You can’t design an onboarding flow that helps users realize their goals if you don’t know what they’re trying to achieve in the first place. Welcome survey created in Userpilot. #2 Segment your users directly from a welcome survey. ClearCalcs welcome survey.

Analytic Tools 78

Analytic Tools Feedback Software Onboarding KPIs User Testing 78

Userpilot

OCTOBER 31, 2022

To improve customer engagement through analytics, you can use the following strategies: Greeting customers with welcome screens to capture customer data and personalize the onboarding. Use welcome screens to capture customer data and personalize the onboarding. Kontentino’s Welcome Screen. Here’s how Kontentino does it.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Research Software 96

Userpilot

JANUARY 31, 2023

You can identify CSQLs by using a welcome screen to collect customer data and segment them later to personalize their experience. Use welcome screens to capture important customer data You can use welcome screens to greet customers and collect essential data about their use cases. Kontentino welcome screen. Here we go!

Analytic Tools 88

Analytic Tools Feedback Software Data Visualization Customer Feedback 88

Userpilot

OCTOBER 24, 2022

There are a huge variety of different survey templates to choose from: signup flow, welcome screen , pain points, validating assumptions, churn, and long-form (just to name a few). Welcome screen user persona survey template. A welcome screen is all about creating a positive atmosphere from the very beginning.

User Testing 87

User Testing Research Software Customer Feedback Feedback Software 87

Userpilot

MAY 17, 2023

Explaining the purpose of each question with small tooltips and effective microcopy, like Miro’s welcome survey. Persuasive microcopies for welcome surveys If your introduction ends up too long, you can try breaking it down into small notes around the primary survey—exactly what Miro did with their questionnaire introduction.

Feedback Software 81

Feedback Software Analytic Tools Product Research User Testing 81

Userpilot

APRIL 26, 2022

Welcome screens allow you to segment customers to provide personalized onboarding experiences to each of them. Use welcome screens to personalize the onboarding process. Welcome screens are a great way of personalizing the user onboarding experience. Kontentino’s welcome screen. Welcome screens in Userpilot.

Analytic Tools 95

Analytic Tools Research Software Onboarding KPIs Data Visualization 95

Userpilot

NOVEMBER 19, 2022

Use microsurveys in your welcome screen to collect customer data from the beginning and trigger in-app flows to speed up user onboarding and product adoption. For example, Kontentino uses a welcome survey to gather insights into signups' roles and JTBDs to deliver a personalized onboarding flow. Free trial welcome email example.

Feedback Software 94

Feedback Software User Testing Customer Experience Customer Feedback 94

Userpilot

APRIL 26, 2023

Start segmenting customers from day one by collecting user data with welcome surveys and asking about their jobs to be done. Then launch a welcome survey to ask users about their jobs to be done. Figma’s welcome screen. Miro’s second welcome survey page. Build a frictionless signup experience with SSO sign-in options.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Customer Feedback 96

Userpilot

FEBRUARY 7, 2023

You could start things off with a welcome survey to gather valuable customer insight (and use that to personalize onboarding ). Use a welcome survey to collect customer data and personalize the onboarding process The first impression always counts: particularly in the SaaS world.

Research Software 89

Research Software Onboarding KPIs Data Visualization Customer Experience 89

The Product Coalition

NOVEMBER 30, 2022

and I click YES, and then you know for sure I welcome your advances. Rather than just someone throwing a blog post out into the world and expecting everyone to be wowed, you have to care if they actually are wowed. And while it’s easy to blame the content (the blog post was not well written enough!), It requires work.

User Testing 121

User Testing Customer Feedback Feedback Software Reference 121

Userpilot

JANUARY 24, 2022

To maximize the odds of your customers reaching the Wow Moment, consider using a frictionless signup flow , a welcome screen , demo content , and an interactive walkthrough when creating onboarding experiences for your users. Segment users with a Welcome screen. Want to easily segment users with a welcome screen? Demo content.

Analytic Tools 96

Analytic Tools Research Software Data Visualization Customer Experience 96

Usersnap

OCTOBER 12, 2021

The energy of the team is fueled by curiosity: how to make a banking app welcoming? Find out on @usersnap’s blog post featuring Erste Group George Labs Click to Tweet. True story on @usersnap’s blog post featuring Erste Group George Labs Click to Tweet. And George Labs is the digital banking business unit of Erste Group.

User Testing 121

User Testing Feedback Software Customer Feedback Customer Experience 121

Userpilot

APRIL 14, 2022

Airtable uses a welcome message modal to greet users to the product: you can create and customize a flow in Userpilot to craft an engaging slideout of your own. Airtable onboarding: The welcome message slideout. Once sign-up is complete, Airtable begins onboarding with a friendly welcome message to kick off a tour.

Customer Experience 94

Customer Experience Analytic Tools Customer Feedback Data Visualization 94

Userpilot

JULY 26, 2022

Goals address the ‘what’, while segments cover the ‘who’ Segment your customers using a welcome screen to collect user data and understand their jobs to be done. Segment customers in the welcome flow to understand their needs better. And the best way to do that is to use a welcome screen.

Customer Feedback 88

Customer Feedback Customer Experience User Testing Feedback Software 88

Userpilot

JANUARY 11, 2022

Slack’s onboarding flow consists of a frictionless signup , two welcome screens , an onboarding survey , and a short product tour. Let’s see what happens next after we put in our details… Slack onboarding welcome screen #1. Slack onboarding welcome screen (again!). Welcome screen.

Customer Experience 95

Customer Experience Data Visualization Product Research Messaging 95

Userpilot

JULY 21, 2022

To effectively use CXA and create better customer interactions in your SaaS, follow these strategies: Use welcome screens to greet new users and collect customer data. Use welcome screens to greet new users and collect customer data. Welcome screens in SaaS are more than welcome messages to greet new customers.

Feedback Software 86

Feedback Software Reporting Tools Customer Experience Data Visualization 86

Gainsight

JUNE 24, 2022

This blog is part of Gainsight’s celebration of Pride month and all the LGBT+ members of our community. I’ve learned that it takes a concerted effort to make marginalized co-workers feel welcome. While working at Disney World, I found community with other queer 18–23-year olds discovering their identities for the first time.

Blog 52

Blog Branding Events Development 52