Alchemer Mobile

AUGUST 6, 2020

Most Brands Hear from Less Than 1% of Their Customers | Because many brands struggle to gather customer feedback in proactive, non-intrusive ways, feedback typically comes from the smallest, most vocal group of customers. 10 Steps for Beta Testing Your Mobile App | Beta testing is an important part of the app launch process.

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. These are just the tools, however. They’re not just creating great users of their software.

Education 52

Education User Testing Customer Experience Research Software 52

Johanna Rothman

MARCH 17, 2020

What tools do you need? My list of the most important tools: A good microphone and headset so you can hear people, even in somewhat noisy environments, like a home with other people. I recommend a tool, such as Slack. A meeting tool anyone can start. Tools You Can Buy or Use. A camera so people can see you.

Feedback Software 123

Feedback Software Agile Travel Consulting 123

Split

AUGUST 28, 2020

Software development in 2020 is a rapidly changing environment. In short, approval by an external body (such as a manager or CAB) simply doesn’t work to increase the stability of production systems, measured by the time to restore service and change fail rate. But how do you control for safety at speed? The second half? Not so much!

Analytic Tools 105

Analytic Tools Feedback Software Software Review Weak Development Team 105

Business of Software Conference

OCTOBER 11, 2023

Why these questions should be asked Feedback, performance, and competitor relations Feelings (pride or jealousy) about own company and others Relevance of important values and aspirations Exact choices: Extract the choices that your company makes as attributes What does the company do? What are people doing right now?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

The Product Guy

MAY 21, 2020

At this point, I’ve heard about meetups and conferences, thus I’ve decided to try them. I’ve been visiting my sister in Boston in October 2016 and saw a volunteering opportunity at the Machine Learning conference. The part that bought me was the amount of value you can get by providing others with the value of the conference.

Product Management 187

Product Management Product Manager Management Management 187

Userpilot

JULY 29, 2019

If you’re wondering where’s SaaS? Fast-forward 6 years and I have worked on marketing strategy with several startups and small businesses, mostly SaaS businesses, and I have seen them make the same mistakes that had almost folded my business when I was a rookie 23 year-old. Hear me out first. You’ll see the dots connecting.

Feedback Software 85

Feedback Software Positioning Reporting Tools Strategy 85

Intercom, Inc.

DECEMBER 13, 2018

Julien, who previously directed business development and partnerships at Microsoft and is on the board of French media giant Le Monde, was perfectly poised for a conversation at the SaaStock conference in Dublin that ranged from the different missions within Facebook to why he’s betting big on chat. Short on time?

Feedback Software 151

Feedback Software Data Visualization Customer Experience User Testing 151

UX Studio

MAY 8, 2019

Those who perceive the world in a new way, find hidden patterns, make connections between seemingly unrelated phenomena and generate solutions will always remain competitive in our dynamic world. This article will uncover best website, app and blog design examples for you. I love travel and coffee. happens to everyone.

Research Software 86

Research Software Feedback Software UX Travel 86

The Product HQ

APRIL 20, 2024

Director of Product Job Responsibilities At the Director level, your job is more about ensuring that the product follows industry standards, utilizes state-of-the-art technology, and follows the company vision. Evaluate industry-standard technology and focus on implementing it into current products.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

Business of Software Conference

OCTOBER 24, 2022

This was my second time attending the BoS conference in-person, and I learned that’s a common denominator of the event. The content is of the highest quality, the people are friendly and approachable, and – as a woman traveling alone – I always feel safe at this event (and I can’t say that for other events).

Feedback Software 58

Feedback Software B2B Travel Events 58

Gainsight

JUNE 10, 2021

As the world began to open back up, we were excited to see our Pulse Everywhere conference evolve into a hybrid event. Jamf began with cross-functional alignment and stakeholder feedback across the company to get the process in motion. The Transformational Leader of the Year: Software AG. The Challenger Award: RD Station.

Feedback Software 52

Feedback Software Reporting Tools Customer Communications Data Visualization 52

UX Studio: Product Management

JULY 5, 2021

Since 2013, UX studio has been diligently working on helping rising startups and established companies create impactful digital products through intelligent design solutions. . We use Slack, Jira, Zeplin, and other collaboration tools to share work-related updates, set up meetings, and showcase design and research findings. .

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

Gainsight

MAY 18, 2023

Alteryx provides the leading analytics automation platform. Samsara’s Customer Success organization is also pioneering digital technologies to orchestrate the customer journey. SAP Concur As the world’s leading brand in travel, expense, and invoice management, SAP Concur continues to lead the sector in digital strategy.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

The Product Coalition

MAY 24, 2023

A product roadmap is a tool for communication and alignment. The Journey of a Product: The Roadmap Queue the time travel music. After the normal pleasantries, although less than usual, I fire up my laptop and prepare to give my pitch for a new SaaS-based marketing tool. A product roadmap is a strategic communication tool.

Roadmap 109

Roadmap User Testing Feedback Software Customer Feedback 109

Nulab

JANUARY 27, 2021

You’re not alone: ‘ Zoom Fatigue ’ describes the feeling of stress and tiredness that comes after (over)using virtual platforms. Organizations are powered by virtual platforms right now, and it’s unlikely this will change as we emerge from the pandemic. Cloud platforms. Pick the right tools. A wider customer base.

Feedback Software 69

Feedback Software Seminar Travel Webinar 69

CardBoard

AUGUST 10, 2023

There’s a tool you can use to avoid this scenario. Steve Blank, a seasoned entrepreneur, is at a software company called E.piphany. This methodology is all about creating a sustainable business model through iterative product releases, validated learning, and a “build-measure-learn” feedback loop.

Product Research 52

Product Research User Testing Customer Feedback Data Visualization 52

Userpilot

MARCH 7, 2024

Also – a study by Paychex from December 2018 found that 33% of women in technology have considered changing careers because of male colleagues. Melissa Kwan : “I quit my job in SAP and wanted to start a company that uses technology. It was an iPad interactive brochure and sales tool for sales centres. What’s your story?

Technical Review 102

Technical Review CTO Coach Startups Feedback Software 102

ProductPlan

AUGUST 16, 2022

Sure, there’s the one-off request for a new addition to the product stack or travel for a product management conference. From better tool management and stack optimization to streamlined data analysis generating actionable insights faster than ever, product operations is a force multiplier for the entire product portfolio.

Data Visualization 64

Data Visualization Reporting Tools Feedback Software Product Research 64

The Product Coalition

MAY 27, 2020

“ Christiaan : A friend of mine started a software company. He sold solutions, I developed them. It resonated strongly with my beliefs about personal autonomy and all my prior training as a psychologist.” “ Barry : Failed software development projects. I was responsible for managing software development projects.

Agile 78

Agile Feedback Software Research Software User Testing 78

Mind the Product

FEBRUARY 27, 2020

When Petra Wille was in her first job, working as a software engineer for Burda Media , she visited Hamburg for a work project and promised herself she would live in the city one day. “I Petra joined German social network Xing as product manager for Xing’s events platform and was soon also responsible for recruitment and job boards.

Consulting 104

Consulting Travel Customer Experience Startups 104

Product Innovation Educators

FEBRUARY 10, 2020

Communicating with customers through online communities and conferences to help product managers succeed. Product developers can hear feedback and ideas from users, but also from influencers, who are a step ahead of the users in critiquing the product and working toward the future. Influencers are always happy to share feedback.

User Testing 62

User Testing Customer Feedback Feedback Software Product Management 62

Centercode

JANUARY 16, 2020

” Today’s technology is evolving at lightspeed (though we’re still waiting on lightspeed travel), and development teams are moving just as quickly to deliver on rapidly expanding technological landscapes and increasing customer demands. Journeyman: Delta 2020, the Virtual Customer Validation Conference.

User Testing 69

User Testing Customer Feedback Customer Experience Research Software 69

Userpilot

MARCH 8, 2023

Background: I studied Business Information systems and have experience in quality assurance, however, I recently decided to change career and work in the product department. I also communicate with each member of my team individually and provide feedback to ensure they reach their full potential. We have too many.

User Testing 52

User Testing Research Software Feedback Software Customer Experience 52

Nulab

MARCH 24, 2021

You’re not alone: ‘ Zoom Fatigue ’ describes the feeling of stress and tiredness that comes after (over)using virtual platforms. Organizations are powered by virtual platforms right now, and it’s unlikely this will change as we emerge from the pandemic. Cloud platforms. Pick the right tools. A wider customer base.

Feedback Software 52

Feedback Software Seminar Travel Webinar 52

Mind the Product

FEBRUARY 5, 2020

He loves to think and communicate about technology, to reflect on the meaning of communication and what organisations can do to improve it. And the people who’ve been working on the documents don’t want to hear any feedback at all. ”. And the people who’ve been working on the documents don’t want to hear any feedback at all. ”.

Feedback Software 171

Feedback Software Vision Document Consulting 171

Userzoom

AUGUST 6, 2019

In the following video and transcript of their talk at BetterUX London 2019 , Katja and Pietro discuss how they democratized UX and took a journey towards a corporate UX majority, by running two concurrent teams: Team Hive, which is focused on the development of design systems, and Team Swarm, focused on user research and insights.

User Testing 101

User Testing Product Research Presentation Research Software 101

The Product Coalition

OCTOBER 30, 2019

Being a Product Manager at an Early Stage Startup In my previous article , I reflected on a few things that I would tell myself if I could travel back in time and the concept of “three waves of changes.” During the process, I also gained a much deeper understanding of the technologies we are building and how the company operates.

Startups 84

Startups User Testing Technical Cofounder Research Software 84

Gainsight

JULY 7, 2021

I can pretty vividly remember the first Pulse conference I attended back in 2013. Back then, I was still six months away from launching my own SaaS company, but I was already encumbered with the industry and curious about this up-and-coming category called “Customer Success.”. Pulse 2020 – Back to Moscone (Or So We Thought).

Feedback Software 45

Feedback Software Customer Experience Technical Review User Testing 45

Centercode

APRIL 29, 2020

Securing high-quality feedback from your project is like taking a roadtrip — with the right travel companions, a thorough plan, and a map of how to get where you’re going, you have all the building blocks for success. Phase One: Gathering Your Travelers. Using your product and providing feedback. Your Strategy.

Workshop 64

Workshop User Testing Product Research Travel 64

Centercode

DECEMBER 26, 2019

This quick overview of Customer Validation will show you how to expand your quality validation efforts with pre-release customer feedback. In this ebook, you’ll learn techniques for overcoming today’s product development challenges like interoperability, multiplying use cases, and growing technological diversity.

User Testing 64

User Testing Customer Feedback Customer Experience Product Research 64

Intercom, Inc.

FEBRUARY 28, 2019

But product-channel fit is the idea of designing your product to inherently take advantage of the way big platforms like Google drive traffic. HubSpot are a platform company. We have a suite of tools that help marketers, sales, customer service people, and grow companies. Kieran: Thanks for having me. That was a good decision.

Onboarding KPIs 137

Onboarding KPIs User Testing Feedback Software Customer Experience 137

Andrew Chen

NOVEMBER 1, 2018

Earlier this year, I joined Andreessen Horowitz as a General Partner, where I focus on a broad spectrum of consumer startups: marketplaces, entertainment/media, and social platforms. Dozens of angel investments and advisory roles in SaaS, marketplaces, etc. One evolution is the number of books and conferences now dedicated to growth.

Onboarding KPIs 111

Onboarding KPIs Feedback Software User Testing Data Visualization 111

Business of Software Conference

NOVEMBER 26, 2018

One of the themes that emerged over the course of the conference was the importance of understanding the needs of customers and the metrics you can use to better understand and act on their real, rather than stated, needs. We’ve used NPS to gather evaluation data for the conference for a seven years. pic.twitter.com/cBzVvt2Rtx.

User Testing 103

User Testing Engineering Product Marketing Feedback Software 103

The Product Coalition

JANUARY 10, 2019

Team structure, work patterns, timing, tool deployment… They are holistic in the way they seek to address your overall operations. Interviews, focus groups, surveys, feedback… All of them aim to reflect on past mistakes, build on strengths and reinforce the iteration process. Jobs are not the same as “solutions”.

Framework 60

Framework Research Software User Testing Feedback Software 60

Business of Software Conference

MARCH 30, 2021

You’ve ran BoS for over a decade, and this is Business of Software’s 100th podcast episode. So just in case there’s anyone out there who doesn’t know who you are, and what, what you do, do you want to give us a bit of backstory about you and the Business of Software? So I go to some conferences and teach myself.

Weak Development Team 52

Weak Development Team Feedback Software Events Customer Experience 52

Gainsight

NOVEMBER 9, 2020

This is part 8 of our 12-part series “This is Product-Led,” inspired by our conference for Gainsight PX users, Pulse for Product. They buy solutions for complex business problems. Feedback from customers must travel from the success team to product to ensure the application continues to evolve,” says Neil.

Data Visualization 59

Data Visualization Analytic Tools Customer Experience Feedback Software 59