Intercom, Inc.

AUGUST 12, 2021

Messaging, voice, video – companies should leverage all these different ways of interacting with Only then can they seamlessly escalate conversations from chat messages to phone calls or video calls, depending on what the person or the situation requires. At Intercom, we use the term conversation to describe our messaging tickets.

Analytic Tools 223

Analytic Tools Data Visualization Customer Experience User Testing 223

Userpilot

MARCH 11, 2022

The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. Conferences and events help you keep up with the latest industry trends and develop your network. We find the Product Drive Conference , the Product Folks events, and ProductCon particularly worthwhile.

Analytic Tools 87

Analytic Tools Data Visualization Research Software Feedback Software 87

Business of Software Conference

AUGUST 30, 2019

Claire Suellentrop (Founder/CMO, Userlist.io) – Get Out Of The Echo Chamber: How To Use JTBD To Perfect Your Product’s Messaging from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Upcoming Events. Oh thank you.

Research Software 40

Research Software Messaging Analytic Tools Feedback Software 40

Ask Benny

JANUARY 30, 2020

There is no better satisfaction from getting a message from someone who tells you they just got better because they learned something from you. You need to perfect the message. I recently gave a lecture at a product management conference in front of 1100 people. You owe the community to get it out.

Artificial Inteligence 133

Artificial Inteligence Branding Consulting Messaging 133

Ask Benny

JANUARY 30, 2020

There is no better satisfaction from getting a message from someone who tells you they just got better because they learned something from you. You need to perfect the message. I recently gave a lecture at a product management conference in front of 1100 people. You owe the community to get it out.

Artificial Inteligence 133

Artificial Inteligence Branding Consulting Messaging 133

Business of Software Conference

SEPTEMBER 20, 2023

And since the bar has gone up for even the geekiest conferences today, you work on your evocative-yet-not-cliche graphics, your designer-but-not-default-theme layout, and your clever-yet-clean typography. If they insist, then it must be only my name (though I try to discourage that too). You watch a thousand hours of TED talks.

Presentation 52

Presentation Customer Experience UX User Experience 52

Mind the Product

NOVEMBER 1, 2017

His name is Eric. Company name. It’s just a messaging queue.” As the name of this exercise promises: we developed a 20/20 vision of Eric’s needs. Encourage your team to start using the persona’s name in your day-to-day product discussion. What kind of conferences do they like to go to? Unbelievable!

Construction 92

Construction Workshop User Testing Customer Experience 92

Gainsight

MARCH 8, 2022

Not surprisingly, when I decided to host our first conference, I knew exactly who my keynote speaker would be — Nick Mehta. . The message from the market was clear — it was time for Gainsight to evolve. In fact, I was such a believer in customer success, that I made it one of my first two hires when launching my SaaS company, Allbound.

Customer Experience 98

Customer Experience Data Visualization Consulting Webinar 98

Userpilot

JANUARY 8, 2024

The idea is to share resources free in exchange for lead data (mostly name, email, and basic company info). This could include trade shows, conferences, or even virtual events. Use visuals, videos, and clear messaging to capture the attention of your target audience. If you can secure a speaking spot at major events, awesome!

Analytic Tools 95

Analytic Tools Research Software Feedback Software Customer Experience 95

Roman Pichler

MAY 10, 2017

As the name suggests, product-specific capabilities are limited to a single product or product portfolio. Leadership skills enable you to effectively guide the development team and lead the stakeholders, create an inspiring vision , and reach sustainable agreements , to name just a few. Balancing Specific and Generic Skills.

Product Management 163

Product Management Product Manager User Testing Data Visualization 163

Department of Product

NOVEMBER 9, 2023

According to a recent survey, 90% of tech companies find integrations with existing systems to be a common hurdle to sales and the aptly named Integrations.app is on a mission to help product teams do a better job of it. More than 60% of WhatsApp users in India message a business account.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Gainsight

NOVEMBER 16, 2022

At every Pulse Conference, we celebrate excellence in customer success, product experience, and community by recognizing the top GameChangers in the industry who never stop challenging the status quo. Experience Maker Award Goes to … ReviewPro . That’s the full experience! .

Research Software 52

Research Software Artificial Inteligence Data Visualization Product Research 52

The Product Coalition

MARCH 27, 2022

Photo by cottonbro from Pexels In the last ProductX conference, the giveaway that the participants got at the end of the day was a potted plant. I named at least 3 such attempts, and the CEO then saw and agreed that each such attempt was a step in the right direction. I chose Mint and took a lovely red pot home.

Customer Experience 132

Customer Experience Product Research User Testing Data Visualization 132

Intercom, Inc.

DECEMBER 12, 2018

Demandbase enables companies to deliver personalized online ads to specific people at specific companies across the web while refining the message to try to convert them into customers. We use it for: Sending targeted messages to visitors on our website. In fact, it feels pretty old school compared to some of the names of this list.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

PMLesson's Ace the PM Interview

APRIL 6, 2020

Product marketing is actually the function for which a traditional marketing degree most prepares you since it covers many of the core marketing responsibilities including messaging, positioning, pricing, and market research. For growth marketers, use ad and landing page testing to help product marketing by testing messaging and positioning.

Product Marketing 78

Product Marketing Technical Review User Testing Marketing 78

Ask Benny

JANUARY 30, 2020

There is no better satisfaction from getting a message from someone who tells you they just got better because they learned something from you. You need to perfect the message. I recently gave a lecture at a product management conference in front of 1100 people. You owe the community to get it out.

Artificial Inteligence 78

Artificial Inteligence Branding Consulting Messaging 78

Ask Benny

JANUARY 30, 2020

There is no better satisfaction from getting a message from someone who tells you they just got better because they learned something from you. You need to perfect the message. I recently gave a lecture at a product management conference in front of 1100 people. You owe the community to get it out.

Artificial Inteligence 78

Artificial Inteligence Branding Consulting Messaging 78

Ask Benny

JANUARY 30, 2020

There is no better satisfaction from getting a message from someone who tells you they just got better because they learned something from you. You need to perfect the message. I recently gave a lecture at a product management conference in front of 1100 people. You owe the community to get it out.

Artificial Inteligence 78

Artificial Inteligence Branding Consulting Messaging 78

Andrew Chen

DECEMBER 1, 2021

It’s the story of how messaging apps, marketplaces, workplace collaboration tools, multiplayer games, all share a common thread of being products that connect people with each other. This ensured women got fewer messages, and hopefully more of the right ones. Only to prospective dates rather than work colleagues.

Research Software 95

Research Software Books Customer Experience Technical Cofounder 95

The Product Coalition

FEBRUARY 4, 2020

There is no better satisfaction from getting a message from someone who tells you they just got better because they learned something from you. You need to perfect the message. I recently gave a lecture at a product management conference in front of 1100 people. You owe the community to get it out.

Branding 78

Branding Artificial Inteligence Consulting Messaging 78

ProductPlan

JULY 24, 2020

If your email asks the customer to participate in a call, web conference, or follow-up meeting, be upfront with exactly how much time you’re asking for. Remember, anything you can do to make this seem like a person-to-person interaction and not an automated, system-generated message will improve the odds of a positive response.

Customer Feedback 77

Customer Feedback User Testing Customer Experience Product Research 77

Business of Software Conference

OCTOBER 23, 2019

I learned a lot at the Business of Software Conference when I attended as a first-timer in 2018. Throughout the conference, it wasn’t hard to pinpoint takeaways that folks would be able to bring home to improve their individual growth or their team’s outputs. Four Quick Takeaways from #BoS2019: Guest Post by Allison Grinberg-Funes.

Blog 45

Blog User Friction Customer Experience Events 45

Intercom, Inc.

MARCH 8, 2022

And to celebrate International Women’s Day, we wanted to share some of those messages with you. Many years later, when I was graduating, Robinson was the chancellor of my university and she conferred me with my master’s degree. My name is Claire Gunter , and I’m the director of Global Partner Marketing at Intercom.

Education 118

Education Naming Books Definition 118

Business of Software Conference

FEBRUARY 16, 2021

Some of the BoS talks that had an impact on his company, including changing its name to Kevel. attendee from Businesses of Software Conference, both US, Europe and online. I’d be that guy volunteering at the BoS Conferences there. What do you want to get out of the conference? Welcome and Introductions.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

Userpilot

JUNE 27, 2022

As the name suggests, developer marketing is marketing to developers. For instance, a marketing message for a developer will not apply to a product manager. In-app guidance offers support to your users using short messages that drive user engagement and lead to product adoption. Tech events and conferences.

Weak Development Team 52

Weak Development Team Development Marketing User Testing 52

Intercom, Inc.

FEBRUARY 15, 2018

Erika: It all started a decade ago when I gave a talk at the Future of Web Apps conference in London about copy in the interface. The importance of naming. One of the things that got cut way down or possibly totally eliminated was thinking about naming. What were you were setting out to do? What was your thesis?

Research Software 198

Research Software Feedback Software Weak Development Team User Testing 198

Business of Software Conference

APRIL 28, 2023

You name it, I look like I’m obsessed. However, in my phone’s album, the one million pictures are of me attending Business of Software events. I’ve got pictures of speakers, of the lunch, of Mark walking around introducing people, of speaker’s slides, of the venue the BoS team has chosen to hold the event.

Customer Experience 52

Customer Experience Events Messaging Consulting 52

Userpilot

OCTOBER 15, 2021

Launch messages are all about building anticipation. There are seven types of messages you can use. One email is never going to be enough and most of the time you need to mix an email sequence and some in-app messaging to achieve success. This is where you should reveal: New product name. Get them excited to try it.

Feedback Software 83

Feedback Software Research Software Product launches User Testing 83

CardBoard

AUGUST 10, 2023

This message didn’t fall on deaf ears. They were struggling to pay rent, saw a design conference coming to town, and had a lightbulb moment. Why not turn their apartment into a bed and breakfast for conference attendees? And despite its name, it’s not about getting your mom’s approval.

Product Research 52

Product Research User Testing Customer Feedback Data Visualization 52

BrainMates

JULY 6, 2020

Consider the following headings: Company name. Sales and marketing teams may benefit from summaries that contrast your Product with key competitors and emphasise your Product’s strengths so that they can take this message to market. Step 4: Summarise competitor product and market strategies. Company description.

Data Visualization 94

Data Visualization Reporting Tools Advertising Presentation 94

UX Studio

SEPTEMBER 4, 2019

The messaging, the communication, everything does. You have UX writers, content strategists, so many names for writers in tech. I’ve followed the progress of company named Get Your Guide in the last year. I’m going to different conferences around the world just to make them understand they need to hire UX writers.

UX 78

UX Customer Experience User Testing Technical Advisors 78

Business of Software Conference

MARCH 30, 2021

So I go to some conferences and teach myself. And he looked around, and there were lots of conferences for coders. And there were lots of conferences for startups and lots of conferences for people that were raising funds and IPO going and all sorts of crazy old things. I like to learn. Mark Littlewood. Kirk Baillie.

Weak Development Team 52

Weak Development Team Feedback Software Events Customer Experience 52

Intercom, Inc.

JUNE 19, 2019

Twilio, I need it for text messages. And that’s why, when I list off Windows, iOS, Facebook, those are some of the biggest names. And we have someone who is an expert in growing developer communities – her name’s Elizabeth, and she’s really next-level. And then, ta-da: I had a baby day of the conference.

Marketing 217

Marketing User Testing Weak Development Team Product Research 217

Pragmatic Marketing

JULY 24, 2018

This scenario actually occurred on a conference call I was on, and unfortunately, it is not rare. When speaking with overseas colleagues, I often repeat myself or communicate the same message in two, or even three different ways. In a video conference or in-person meeting, add a soft smile when speaking. Yoshi-san, you first.”

Customer Experience 70

Customer Experience Research Software Travel User Testing 70

Pragmatic Marketing

JULY 24, 2018

This scenario actually occurred on a conference call I was on, and unfortunately, it is not rare. When speaking with overseas colleagues, I often repeat myself or communicate the same message in two, or even three different ways. In a video conference or in-person meeting, add a soft smile when speaking. Yoshi-san, you first.”

Customer Experience 70

Customer Experience Research Software Travel User Testing 70

Gainsight

JUNE 22, 2021

Every year, Gainsight holds its annual conference, Pulse. Of course, our amazing event planners had the incredible DJ Skemaddox , puppies of Pulse, top-notch swag, you name it—to set that tone of excitement, we wanted attendees to feel welcome from the moment they opened the virtual event platform. 3 – Answer common questions.

Feedback Software 52

Feedback Software Analytic Tools Customer Experience User Testing 52

Mixpanel

MAY 5, 2021

Other names and phrases for unshipping: killing, reverting, deprecating, sunsetting, rolling back, removing, winding down, retiring, and obsolescence. Mixpanel: Messages & experiments product. To fill this gap, Mixpanel launched a product called Messages & Experiments. ” which we’ll cover next.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144