Userpilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Since user preferences are always evolving, you need to be agile and swiftly adapt to new user behavior trends. TL;DR User behavior trends are not the same as consumer behavior trends.

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The Product Coalition

OCTOBER 31, 2023

Generative AI is transforming diverse domains like content creation, marketing, and healthcare by autonomously producing high-quality, varied content forms. However, a significant challenge presents itself: ensuring that the generated content is coherent and contextually relevant. What are pre-trained models?

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Usersnap

SEPTEMBER 19, 2023

Imagine the idea of having a magical crystal ball that reveals the deepest thoughts and desires of your customers. Well, you might not need a crystal ball anymore, because AI-driven data and customer insights are here to make your business dreams come true! What are Customer Insights AI?

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Customer Feedback Data Visualization User Testing Feedback Software 59

Mixpanel

JULY 6, 2023

For so long, using the apps and services we need to be productive has required technical formulas or exhausting interfaces. Generative AI is unframing all of that. You can now click a button to get AI to write and organize it for you. Introducing Spark A report generated by Spark. But that’s not our goal.

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Userpilot

FEBRUARY 13, 2024

TL;DR A product webinar is a virtual seminar showcasing and discussing a product's features and benefits as a marketing and sales tool. Userpilot's webinar, "Simplifying Product Usage Analytics," aims to make user data analytics understandable for all professionals. Book the demo today!

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The Product Coalition

DECEMBER 11, 2023

Utilizing AI for content creation, including video content, has transformed traditional approaches and significantly impacted efficiency. AI tools for content creation, powered by advanced machine learning algorithms, analyze extensive datasets to discern patterns and trends.

Data Visualization 120

Data Visualization Artificial Inteligence Analytic Tools Research Software 120

Userpilot

DECEMBER 21, 2023

Did you know that one of the biggest contributors to SaaS companies’ revenue comes from existing customers? This means cultivating customer loyalty is just as important as attracting new customers. Having the right tools to improve customer retention is vital for your company’s longevity and growth.

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Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Mixpanel

JULY 6, 2023

For so long, using the apps and services we need to be productive has required technical formulas or exhausting interfaces. Generative AI is unframing all of that. You can now click a button to get AI to write and organize it for you. Introducing Spark A report generated by Spark. But that’s not our goal.

Generative AI 40

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Gainsight

NOVEMBER 13, 2023

Gainsight has always been a leader in the industry, from being the first to establish Customer Success itself, to evolving with changing customer needs, to riding the new wave of artificial intelligence in SaaS. Introducing: Meeting Assist, Takeaways, and Customer Cheat Sheet. This functionality is available today for Gong.io

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Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

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The Product Coalition

OCTOBER 20, 2023

With AI technology, marketers can identify microtrends and even predict trends, saving time and resources through automated digital marketing services. Artificial intelligence (AI) has begun to transform all facets of our professional and personal lives. The source predicted that the value would surpass $107.5

Data Visualization 104

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Userpilot

SEPTEMBER 15, 2023

How to conduct a preference test and collect feedback ? TL;DR Preference testing is a research method used by UX and UI designers to decide which designs users prefer and why. Preference testing uses both quantitative and qualitative data to evaluate how users perceive different designs.

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Userpilot

APRIL 30, 2024

Throughout his rich career, Marty has worn numerous hats within modern software product organizations, transitioning between roles involving product management, software development, product marketing , user experience design, and general management, among others. Let’s look at each of his books in detail.

Analytic Tools 101

Analytic Tools Research Software Feedback Software Books 101

BrainMates

JULY 23, 2023

Product Management in the Age of Generative AI By MARTIN NORTH It might be a cliché, but the one constant in product management is that nothing is ever constant. Instead of written requirements being used to guide human engineers, they are being processed by AI and used to create working software.

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ProductPlan

APRIL 25, 2024

Consider it more deeply: educational institutions provide many products and services. Instead of a traditional B2B software or physical piece of hardware, their products are programs, IT services , university websites (internal and external), or even actual curricula, to name a few.

Education 96

Education Research Software Analytic Tools Feedback Software 96

Modus Create

FEBRUARY 5, 2024

Generative AI captured the world’s imagination and received unprecedented attention. Regardless of the latest technology, business leaders are still asking: How can we execute a successful strategy to engage our customers, improve efficiencies, and future-proof the business? Every year is a year of disruption.

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Data Visualization Research Software Analytic Tools Customer Experience 64

Gainsight

OCTOBER 4, 2023

In less than a year, generative AI has radically transformed the way we work, learn, and interact. This is especially true in the world of business, where gen AI has revolutionized the way we develop and work with software. Enter Horizon AI. What’s Horizon AI? With these AI-powered features, Horizon AI was born.

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Analytic Tools Data Visualization Feedback Software Engineering 52

Gainsight

SEPTEMBER 8, 2023

In today’s rapidly changing business landscape, one thing is certain: Customer Success (CS) is not just a nice-to-have anymore; it’s a necessity to protect and grow your existing revenue. As the importance of Customer Success continues to grow and evolve, so do the roles and compensation structures within the field.

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Data Visualization Product Research Reporting Tools Customer Experience 52

UX Planet

MARCH 2, 2024

This approach involves examining what current technology enables and figuring out how it can be utilized to achieve user outcomes. This could result in time spent exploring human-centric problems without evaluating their practical AI solutions. This approach contradicts the Double Diamond model, which prioritizes user needs first.

Product Research 73

Product Research Research Software User Testing Analytic Tools 73

Gainsight

AUGUST 29, 2023

Customer Success (CS) has become a mission-critical discipline in SaaS and beyond, with 97% of the companies we surveyed this year reporting that they have a Customer Success function. In other words, if you’re reading this, chances are you use a Customer Success management platform. But do you have the right one?

Reporting Tools 52

Reporting Tools Data Visualization User Friction User Testing 52

Department of Product

OCTOBER 26, 2023

Discord is expanding its new monetization strategy, making its app hub available to users in Europe and the UK. Meanwhile, quarterly earnings season kicked off this week and major tech companies reported their latest performance. Microsoft impressed with a 27% jump in net income as the company reported revenues of $56.52

Data Visualization 52

Data Visualization Analytic Tools Research Software Artificial Inteligence 52

Product Talk

OCTOBER 18, 2023

What tools should you use to test your assumptions? When we hear about an unmet customer need, pain point, or desire, we often jump to our first solution. Usability: Why do we think the customer will be able to use this solution? Define your ideal customer profile and generate the assumptions that it depends upon.

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Product Research User Testing Testing Analytic Tools 255

Gainsight

NOVEMBER 28, 2023

MoveWorks, a leading AI copilot platform , rocketed to rapid growth status as the AI-driven enterprise sector took off last year. In just 18 months, MoveWorks expanded their Customer Success Manager (CSM) team from just 7 reps to over 25. Thus, Customer Success 2.0 Generative AI. Self-Service.

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Reporting Tools Data Visualization Customer Experience Generative AI 52

Department of Product

SEPTEMBER 14, 2023

Height is a new project management tool for product teams and they’ve just launched 2.0 which gives product teams AI super powers. Permit is a full stack plug and play tool that allows product teams to decouple policies from code by introducing permissions on the front end, backend and via no-code drag and drop elements.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Modus Create

MAY 28, 2024

Interestingly, smaller companies cited AI as a greater focus area than their larger counterparts with 10,000+ employees, which were more heavily focused on initiatives like cloud migration, user experience, and modernizing their customer-facing products. Just 22% of companies with 10,000+ employees cited AI/RPA as a core focus.

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Userpilot

JUNE 30, 2023

Which is the best AI writing assistant available for marketing and customer success teams in 2023? Plenty of AI copywriting tools are in the market (and by the time I finish writing this article, there will probably be more) and each of them could be a good choice depending on your needs or budget. Let’s dive in!

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Feedback Software Analytic Tools Research Software Data Visualization 98

UX Studio

APRIL 5, 2024

Thanks to generative AI tools, those days are as gone as dial-up internet. With the rise of readily available generative AI tools, it is now possible to create large bodies of text in a matter of seconds. Also, we’ll provide our likes and dislikes of the UX solutions used in these tools.

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Gainsight

MAY 23, 2023

At its tenth annual Pulse conference last week, Customer Success (CS) platform Gainsight unveiled a new product designed to digitally connect the various fragments of customer experience, oriented around CS and supported by a new company-wide licensing option. So it’s complicated for the customer.”

Enterprise 59

Enterprise User Testing Customer Experience Customer Feedback 59

Mixpanel

APRIL 12, 2024

It’s agonizing over moving targets, considering new data, and even changing your mind on what you think is good. Today, AI tools have become a powerful aid in helping technical and non-technical builders with those aforementioned tasks of coding, illustrating, writing copy, and the like. Building is decision-making.

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ChatGPT Artificial Inteligence Research Software Analytic Tools 52

UX Studio

MAY 23, 2024

While this reality persists, the rapid development of Artificial Intelligence (AI) is fundamentally transforming how we teach and learn. A vast array of AI tools are emerging in various sectors, slowly impacting most areas of our everyday lives.

Education 45

Education Research Software Reporting Tools Feedback Software 45

Gainsight

SEPTEMBER 19, 2023

Customer success is no longer an afterthought—it’s a strategic imperative. To ensure your customers are not just satisfied but thriving, you need the right tools in your arsenal. Enter the Customer Success Platform, a multifaceted solution designed to empower your team and drive customer satisfaction.

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Generative AI Data Visualization Artificial Inteligence Customer Satisfaction 52

Lenny Rachitsky

FEBRUARY 8, 2024

GPTs unlock the potential for an “agent future,” where we assign complex tasks to AI tools. As GPTs advance, we’ll be able to prompt them to engage in more nuanced tasks and ask them to report back when it’s done. Currently, we prompt GPTs, receive rapid responses, and conclude the interaction.

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ChatGPT Reporting Tools Data Visualization Research Software 79

Userpilot

DECEMBER 21, 2023

In this article, we’ve selected 24 of the best AI podcasts for you to listen to improve your knowledge of AI and keep up to date with the future of AI technology in product management and more. The podcast’s range is impressive, covering everything from advanced machine learning concepts to more general interest subjects.

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Research Software Artificial Inteligence Technical Review Technology 96

Department of Product

OCTOBER 19, 2023

Despite strong engagement, though, the company can’t quite claim to be the most watched streaming service in the US; that title still belongs to YouTube which accounts for 9.0% Instead, the star of the show was the new generative AI tools the company is building. (Hey and elevate your customer engagement.

Research Software 52

Research Software Analytic Tools Data Visualization Feedback Software 52

Department of Product

OCTOBER 5, 2023

Features include networked note taking, voice transcriptions and integrations with calendar tools like Google Calendar and Outlook. Speaking of which, Microsoft has revealed it is developing a new feature for Outlook that will allow users to keep track of any meetings they can’t attend in person. and beating ChatGPT’s 50.3%.

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Analytic Tools Research Software Artificial Inteligence Data Visualization 52

Userpilot

FEBRUARY 28, 2024

Do you get nightmares wondering how users move through your funnel? But with so many tools in the market, which one should you choose for product analytics ? TL;DR Funnel tracking lets you track user activities across various user journeys. Google Analytics 4 is great for tracking marketing campaigns.

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