The Product Coalition

OCTOBER 31, 2023

Generative AI is transforming diverse domains like content creation, marketing, and healthcare by autonomously producing high-quality, varied content forms. However, a significant challenge presents itself: ensuring that the generated content is coherent and contextually relevant. What are pre-trained models?

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freshtrax

MARCH 28, 2024

The rise of generative AI is revolutionizing the way brands engage with consumers in the digital realm. This shift is driven by three key aspects of generative AI: Shift in User Expectations : Consumers now anticipate personalized content and experiences at an unprecedented level.

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Gainsight

NOVEMBER 13, 2023

Gainsight has always been a leader in the industry, from being the first to establish Customer Success itself, to evolving with changing customer needs, to riding the new wave of artificial intelligence in SaaS. Introducing: Meeting Assist, Takeaways, and Customer Cheat Sheet. This functionality is available today for Gong.io

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BrainMates

JULY 23, 2023

Product Management in the Age of Generative AI By MARTIN NORTH It might be a cliché, but the one constant in product management is that nothing is ever constant. The only criteria to consider will be whether customers believe a feature adds or subtracts value. Talk to Brainmates today.

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Usersnap

SEPTEMBER 19, 2023

Imagine the idea of having a magical crystal ball that reveals the deepest thoughts and desires of your customers. Well, you might not need a crystal ball anymore, because AI-driven data and customer insights are here to make your business dreams come true! No more guessing games or deciphering cryptic customer feedback.

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Userpilot

FEBRUARY 13, 2024

Userpilot's webinar “5 Ways How to Use Microsurveys in Your SaaS" covers efficient feedback collection with microsurveys , seamless integration into user journeys , and data interpretation for insights. It helps you optimize your product strategy with the webinar's insights, and make data-driven decisions.

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Userpilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Since user preferences are always evolving, you need to be agile and swiftly adapt to new user behavior trends. TL;DR User behavior trends are not the same as consumer behavior trends.

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Userpilot

APRIL 24, 2024

Generative AI has changed how tech companies do business. companies use AI in their operations and the number of jobs requiring AI has increased by 450% since 2013. In 2023, over 26% of investments in American startups were directed toward AI-related companies. How to implement AI to build better products.

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The Product Coalition

DECEMBER 11, 2023

Furthermore, AI proves invaluable in the analysis of audience engagement. By intelligently examining the interaction patterns, content creators gain valuable insights. These insights empower creators to make informed decisions, enabling them to customize content that strongly resonates with their audience.

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Userpilot

APRIL 30, 2024

Throughout his rich career, Marty has worn numerous hats within modern software product organizations, transitioning between roles involving product management, software development, product marketing , user experience design, and general management, among others. How to build tech products that customers love.

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ProductPlan

APRIL 25, 2024

Through thorough market research, user feedback, and iterative development cycles, individual product teams enable educational institutions to tailor their services and technologies to the specific needs of their diverse stakeholders. The University of Michigan even created its own closed AI tools for its students to utilize.

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UX Planet

MARCH 2, 2024

This approach involves examining what current technology enables and figuring out how it can be utilized to achieve user outcomes. Neglect of real-world constraints: In the industry, it’s not uncommon for stakeholders to already come up with predefine outcomes, such as designing an AI chatbot.

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Gainsight

OCTOBER 4, 2023

In less than a year, generative AI has radically transformed the way we work, learn, and interact. This is especially true in the world of business, where gen AI has revolutionized the way we develop and work with software. Enter Horizon AI. What’s Horizon AI? With these AI-powered features, Horizon AI was born.

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Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.),

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Gainsight

MAY 23, 2023

At its tenth annual Pulse conference last week, Customer Success (CS) platform Gainsight unveiled a new product designed to digitally connect the various fragments of customer experience, oriented around CS and supported by a new company-wide licensing option. So it’s complicated for the customer.”

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Gainsight

AUGUST 29, 2023

Customer Success (CS) has become a mission-critical discipline in SaaS and beyond, with 97% of the companies we surveyed this year reporting that they have a Customer Success function. In other words, if you’re reading this, chances are you use a Customer Success management platform. But do you have the right one?

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Userpilot

SEPTEMBER 15, 2023

How to conduct a preference test and collect feedback ? TL;DR Preference testing is a research method used by UX and UI designers to decide which designs users prefer and why. Preference testing uses both quantitative and qualitative data to evaluate how users perceive different designs. Let’s get right to it, shall we?

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Modus Create

FEBRUARY 5, 2024

Generative AI captured the world’s imagination and received unprecedented attention. Regardless of the latest technology, business leaders are still asking: How can we execute a successful strategy to engage our customers, improve efficiencies, and future-proof the business? Every year is a year of disruption.

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Gainsight

NOVEMBER 28, 2023

MoveWorks, a leading AI copilot platform , rocketed to rapid growth status as the AI-driven enterprise sector took off last year. In just 18 months, MoveWorks expanded their Customer Success Manager (CSM) team from just 7 reps to over 25. Thus, Customer Success 2.0 Generative AI. Sound familiar?

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Intercom, Inc.

JANUARY 31, 2023

Suddenly it seemed that generative AI might transform industries from education to marketing. And Intercom’s area of focus – customer service – is among those most poised to benefit. We always believe the best way to cut through the hype is by putting real features in the hands of our customers.

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The Product Coalition

OCTOBER 20, 2023

One of the main benefits of AI transformation in marketing is gaining a deeper comprehension of customer behavior. AI provides marketing professionals with an indispensable advantage in this pursuit. 37% of the 4,500 respondents who work in marketing and advertising reported using AI in their work.

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Gainsight

AUGUST 3, 2023

Gainsight is thrilled to announce Pulse Encore —an exclusive gathering of minds, ready to share, connect, and level up the world of Customer Success. Pulse Encore promises to be an unforgettable experience packed with insightful sessions, expert keynotes, hands-on workshops, and invaluable networking opportunities. Here’s why.

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Userpilot

JULY 24, 2023

An effective product launch checklist includes the following: Define your target audience and build out your user personas. Collect user feedback and see how well your product was received. It may also include a soft launch designed to seek early feedback from pilot users. Sample user persona.

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Gainsight

SEPTEMBER 19, 2023

Customer success is no longer an afterthought—it’s a strategic imperative. To ensure your customers are not just satisfied but thriving, you need the right tools in your arsenal. Enter the Customer Success Platform, a multifaceted solution designed to empower your team and drive customer satisfaction.

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Gainsight

SEPTEMBER 8, 2023

In today’s rapidly changing business landscape, one thing is certain: Customer Success (CS) is not just a nice-to-have anymore; it’s a necessity to protect and grow your existing revenue. As the importance of Customer Success continues to grow and evolve, so do the roles and compensation structures within the field.

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Data Visualization Product Research Reporting Tools Customer Experience 52

Userpilot

JUNE 30, 2023

Which is the best AI writing assistant available for marketing and customer success teams in 2023? Plenty of AI copywriting tools are in the market (and by the time I finish writing this article, there will probably be more) and each of them could be a good choice depending on your needs or budget.

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The Product Coalition

MARCH 25, 2023

Companies are working to win the spot of “the best product management platform” in the hearts and minds of their customers. This made me think it was time for a dedicated generative AI app for product managers. You can use it to analyze feedback sentiment, simplify complicated technical jargon, or just write faster.

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The Product Cafe

MARCH 24, 2024

As companies grow, the clarity of their messaging often fades, leading to confusion among potential customers about the product's offerings and its relevance to their needs. However, several common pitfalls can disrupt this harmony, leading to messages that fail to engage or confuse potential customers.

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Mixpanel

APRIL 12, 2024

Ian should have no problem recognizing a builder when he sees one: Aside from his day job as Head of AI Governance Research at Credo AI , he founded the Ai Salon , a community focused on AI’s future impact that frequently hears from startup founders and other folks creating new AI products or ventures.

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Mironov Consulting

JUNE 25, 2023

Umbrella-wielding is a skill: anticipating politics; de-escalating  drama; being ready with in-the-moment analysis and insights about whether a problem is actually important; articulating which department is best equipped to handle today’s small crisis; practicing organizational jiu jitsu.

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UX Planet

JANUARY 18, 2024

30-Second AI Solutions From idea-to-script-to-publish with an AI video creation copilot It’s the weekend, and I’m feeling lazy. Serendipitously, I’ve found the laziest, easiest AI product out there. It’s got a custom GPT that’s now trending in the ChatGPT marketplace , with over 25K users so far.

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Mixpanel

JULY 6, 2023

Generative AI is unframing all of that. You can now click a button to get AI to write and organize it for you. And when we started exploring the possibilities with generative AI months ago, we saw pretty quickly how it would help us accelerate our vision to bring analytics to everyone.

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The Product Cafe

MAY 29, 2023

Packed with the power of generative AI, this tool is a game-changer for Shopping merchants. No need to shell out bucks for editing or customizing product images anymore. Striving for real customer-led innovation? They're pulling the curtain back on their new tool, the dazzling Product Studio. Say hello to Zeda.io

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UX Planet

APRIL 12, 2024

We can use Whimsical, a plugin in Figma, to generates user flows. For UX design, we have various AI tools that target color, icons, Font, 3D models, images, wireframes, and prototypes. The problem is that all Gen AI tools do not communicate with each other. They are the solutions to users’ problems.

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Userpilot

DECEMBER 21, 2023

In this article, we’ve selected 24 of the best AI podcasts for you to listen to improve your knowledge of AI and keep up to date with the future of AI technology in product management and more. The podcast’s range is impressive, covering everything from advanced machine learning concepts to more general interest subjects.

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Gainsight

JULY 11, 2023

As the technology market enters a new era, Customer Success (CS) has become a critical differentiator for businesses. According to Gainsight’s The Evolution of Customer Success Report , 98% of companies plan to increase or maintain CS headcount over the next year. Artificial Intelligence (AI). The next frontier?

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