ProductPlan

MARCH 21, 2024

Calling busy product professionals! We get it–your days are packed with roadmap review meetings, brainstorming sessions, and making (what sometimes feels like) too many PowerPoint presentations. We compiled insightful responses from over 1400 product professionals worldwide and analyzed them to spot the latest trends.

Reporting Tools 100

Reporting Tools Data Visualization Research Software Feedback Software 100

Mind the Product

OCTOBER 1, 2018

What we were talking about, of course, was customer lifetime value (LTV) – a term that’s widely used in SaaS and subscription-based businesses – and Net Promoter Score (NPS). Define Your Target Customer. The university had a number of distinct customer segments spanning across qualification levels (e.g.

Data Visualization 123

Data Visualization Strategy Product Strategy Product Research 123

ProductPlan

MARCH 22, 2023

Product managers try to solve customer problems in ways beneficial to their business. When you make the right decisions, your customers reward you for helping them solve their problems by continuing to use your product and recommending it to others. That results in much sought-after product growth.

Data Visualization 52

Data Visualization Customer Experience Customer Feedback Product Management 52

Product Innovation Educators

AUGUST 22, 2022

Insights on product strategy and customer research for product managers. Today we are looking at product management work through the eyes of a CEO, exploring several topics together. The CEO joining us is Matt Young, CEO of UserVoice, the first product feedback and research tool for software companies.

Research Software 93

Research Software Feedback Software Reporting Tools User Testing 93

Product Innovation Educators

JANUARY 4, 2021

Insights on roadmaps, metrics, OKRs, and more for product managers. In a few weeks, the name will change to Product Masters Now. You don’t need to do anything to keep listening, but I want you to know the name change is coming—The Everyday Innovator will be renamed to Product Masters Now. .

Feedback Software 101

Feedback Software Data Visualization Customer Feedback Customer Experience 101

The Product Guy

MAY 15, 2017

In a recent live stream from one of our mentors of The Product Mentor , Dustin Levy, lead a conversation around “Product Strategies for Non-Strategists”. We are always looking for more product mentors from all around the world. About The Product Mentor. Signup to be a Mentor Today! View the live stream….

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

ProductPlan

APRIL 1, 2020

Some products get released multiple times per day or simultaneously present different experiences to various users. But when products must get installed on computers and other devices, there’s only so much tolerance for frequent releases. So how do product roadmaps help ensure this remains the case?

Feedback Software 59

Feedback Software Reporting Tools Roadmap Data Visualization 59

ProductPlan

JANUARY 7, 2022

Customers’ needs and expectations change as well. Better to learn now how influential product leaders do it so that you can make these moves proactively. Leveraging digital analytics tools—Google Analytics, for example—to gain better insights into customer behavior and product usage.

Analytic Tools 84

Analytic Tools Research Software Data Visualization Product Research 84

Alchemer Mobile

AUGUST 25, 2020

The worlds of marketing and product are colliding in new ways as customer experience takes center stage. For some brands, they’re moving the mobile app experience out from product and into marketing. So that leads us back to the purpose of this post: Redefining the role of mobile product managers. So, why the growth?

Technical Review 130

Technical Review Product Management Product Manager Software Review 130

Revulytics

OCTOBER 12, 2018

“Market problems should be defined based on multiple sources of data, not just anecdotes from visiting customer offices,” one respondent said. This year’s survey reveals that product managers spend an average of just seven hours a month talking to customers in non-sales situations.

Data Visualization 66

Data Visualization User Testing Customer Feedback Customer Experience 66

Userpilot

FEBRUARY 8, 2021

Why is customer segmentation so important for your SaaS? A small number of customers could be your main contributors to revenue and have the highest growth potential. Yet, you might be focusing on the larger group of customers that helped establish your product but are slowing churning. What is Customer Segmentation?

Analytic Tools 98

Analytic Tools Research Software Data Visualization Customer Experience 98

Roman Pichler

FEBRUARY 6, 2018

The user and business goals are strategic goals that are derived from the vision. The former describes the problem that users want to see addressed, for example, lose weight , or the benefit that users want to obtain, for instance, reduce the risk of developing diabetes. Finally, identify the right sprint goal.

Weak Development Team 150

Weak Development Team Technical Review User Testing Workshop 150

The Product Coalition

FEBRUARY 22, 2021

Generally, it is safe to assume that product discovery anti-patterns result from a broader set of issues by comparison to the anti-patterns of a particular framework such as Scrum. Download for free : The Scrum Anti-Patterns Guide.) Or the product delivery organization is solely briefed indirectly by key account managers.

Product Research 97

Product Research User Testing Customer Experience Reporting Tools 97

Userpilot

MARCH 11, 2022

Product management is a cross-functional role responsible for all stages of product development. Reports, statistics, and product benchmarks give you hard data on trends in the product world. Blogs will give you insight into all aspects of product management in easy-to-digest bites.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Userpilot

AUGUST 26, 2021

SaaS product management is different from product management for on-premise software because it's much easier for customers to switch products due to the subscription-based pricing model. A frightening number of product managers don't directly speak to customers despite it being a best practice.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

The Product Coalition

DECEMBER 10, 2020

but we had no previous training on strategy. Furthermore, there is no clear path to learn product strategy and no agreed-upon “go-to” resource to start developing this muscle. Value Proposition Design Creating the value proposition will help you understand your customer needs and what offer would result in a successful product.

Differentiation 109

Differentiation Books Strategy Product Strategy 109

ProductPlan

AUGUST 23, 2022

No matter how you define product management, customers should always be at the center of things. Product managers try to solve customer problems, address customer pain points, add value for customers, etc. Empathy in product management spans wider than seeing which buttons customers click.

User Testing 52

User Testing Research Software Feedback Software Product Management 52

Userzoom

JUNE 9, 2020

For those in user research, this should all sound very familiar. It doesn’t mean they weren’t pragmatic too, but they recognised that there were important changes in how their customers would react, and therefore continued to discover and innovate in order to come out the other side. 2) Your user has changed.

User Testing 121

User Testing Product Research Research Software UX 121

ProductPlan

MAY 10, 2022

As your customers look at their smartphones as their primary tool to shop, get entertainment, and keep in touch with friends and family, they expect the same experience in all aspects of their life. The large number of customers and transactions a digital transformation affects means you can see some significant benefits.

Enterprise 52

Enterprise Analytic Tools Research Software Feedback Software 52

Dear Strategy

MARCH 15, 2023

The 3 steps of the “analysis” cycle (shown in gray) have been renamed from “Business, Market, Industry” to (respectively) “Company, Customers, Competition.” In strict terms, a business is a company, a market is a collection of customers, and an industry is a collection of competitors.

Framework 97

Framework Workshop Blog Education 97

ProductPlan

MARCH 17, 2020

That being said, it’s all too easy to lose track of strategic direction when stand-ups, customer interviews, presentations, and a million other demands crowd a PM’s calendar, vying for precious time. So, how does a product manager take ownership of more than just backlog management? Developing a Product Strategy.

Outbound 74

Outbound Product Management Product Manager Inbound 74

PMLesson's Ace the PM Interview

FEBRUARY 7, 2022

Here's what you should do in your first 90 days as a product manager. ?? Talk to Users & Customers ?? Become Deeply Familiar With the Product ?? Customers are the lifeblood of your business. At the end of the day, customers are your rock. The best PMs understand their products from the bottom up.

User Testing 52

User Testing Onboarding KPIs User Friction Weak Development Team 52

ProductPlan

OCTOBER 6, 2021

I threw this question to the crowd in a LinkedIn post and received some surprising and insightful responses. Time management remains an essential theme for product teams because there aren’t enough hours in the day. Nearly every product has a backlog of great ideas, and customers continually generate additional requests and wish lists.

Customer Experience 85

Customer Experience Reporting Tools Systems Review Weak Development Team 85

Department of Product

JULY 29, 2022

Product Positioning for Product Managers Why an understanding of how your product is positioned is critical A key responsibility for Product Managers is to define how their products are positioned in the market. This is the result of unique product positioning.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

Usersnap

JUNE 30, 2022

If you feel you have been missing the mark with your customers lately, you might need a switch-up in your business model. But how do you choose between all of the business strategies out there? Product-led growth (PLG) is a model that is user-centric and user-focused. Let’s explore together.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Gainsight

MAY 13, 2020

Product innovation – it is something that is most certainly at the tip of the tongue of every product executive. Most strive for it, build roadmaps around it, and even sell it to prospective buyers. . There are different paths towards product innovation. Customer Experience Center.

Analytic Tools 59

Analytic Tools Feedback Software Technical Review Customer Experience 59

Product Innovation Educators

NOVEMBER 18, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. Product management teams need to create something unique, not perfect. This article shares three tasks product management teams need to do. #3 build products customers want and love.

Customer Feedback 48

Customer Feedback Product Management Product Manager Management 48

Good Product Manager

SEPTEMBER 27, 2017

Three Tips for Planning Next Year’s Product Roadmap. September brings about the return of kids to school, cooling temperatures, and, for product managers, an opportunity to review plans for the next year’s roadmap. SiriusDecisions 2018 Product Management Planning Assumptions. Upcoming Events.

Customer Experience 60

Customer Experience User Testing Customer Feedback Roadmap 60

Good Product Manager

SEPTEMBER 27, 2017

Three Tips for Planning Next Year’s Product Roadmap. September brings about the return of kids to school, cooling temperatures, and, for product managers, an opportunity to review plans for the next year’s roadmap. SiriusDecisions 2018 Product Management Planning Assumptions. Upcoming Events.

Customer Experience 60

Customer Experience User Testing Customer Feedback Roadmap 60

Good Product Manager

SEPTEMBER 27, 2017

Three Tips for Planning Next Year’s Product Roadmap. September brings about the return of kids to school, cooling temperatures, and, for product managers, an opportunity to review plans for the next year’s roadmap. SiriusDecisions 2018 Product Management Planning Assumptions. Upcoming Events.

Customer Experience 60

Customer Experience User Testing Customer Feedback Roadmap 60

Userpilot

APRIL 27, 2021

Companies need a stack of SaaS onboarding tools to create personalized experiences and bring users to their “Aha! They needed a combination of their own product for personalized video onboarding, Intercom for email automation, a tool for customer segmentation, and another tool to measure the results. What Is User Onboarding?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Dear Strategy

MARCH 15, 2023

The 3 steps of the “analysis” cycle (shown in gray) have been renamed from “Business, Market, Industry” to (respectively) “Company, Customers, Competition.” In strict terms, a business is a company, a market is a collection of customers, and an industry is a collection of competitors.

Framework 52

Framework Workshop Blog Education 52

The Product Guy

APRIL 4, 2017

He grows revenue and adoption, and ensures product by turning business problems into profitable, simple, easy-to-use solutions Jordan works closely with his market, executives, and internal subject matter experts to develop roadmaps, and communicate these roadmaps internally and with clients.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

Folding Burritos

FEBRUARY 22, 2016

The result is that the collective understanding of the product vision gets ever fuzzier and the strategy gets increasingly harder to define. and “is this a big enough problem for our customers, that justifies the investment?”. Because users could then find a car park close to their destination. Why do you think that?

Analytic Tools 322

Analytic Tools Reporting Tools Data Visualization User Testing 322

Roman Pichler

MARCH 12, 2024

But this taught me an important lesson: There is no point in worrying about the product details if a sound product strategy is missing. As helpful as a product strategy is, it’s not enough. To ensure that the right technologies are applied, you’ll benefit from using a technology strategy.

Research Software 282

Research Software Technology Strategy Artificial Inteligence 282

ProductPlan

JANUARY 3, 2019

A product team doesn’t talk with their sales department, so they don’t know how their reps sell the product. A product manager seeks feedback only from customers, ignoring prospects who chose not buy, and as a result never learns what might turn off many of the product’s user personas.

Product Management 55

Product Management Product Manager User Testing Feedback Software 55

Roman Pichler

JUNE 6, 2023

Here are four examples: Joe, the sales rep, has promised a feature to an important customer without first talking to you—the person in charge of the product. You can download the infographic by clicking on it. Before You Start Before you share your feedback, reflect on your intention. Instead, they may even get worse.

Construction 181

Construction Customer Feedback Framework User Testing 181