Reveal

JULY 21, 2023

One of these features you should look for is dashboard linking. The following article will delve into dashboard linking, its advantages, and potential benefits across various industries. What Is Dashboard Linking? In embedded analytics , dashboard linking refers to the ability to connect and navigate between multiple dashboards.

Data Visualization 89

Data Visualization Analytic Tools Dashboard Definition 89

Userpilot

MAY 20, 2024

The article shares 20 actionable customer retention strategies for your SaaS! Here are 20 strategies to improve customer retention: Share customer testimonials and well-known customers to provide social proof and build trust. Create a customer retention analytics dashboard to measure success across key metrics. The result?

Data Visualization 97

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 97

Userpilot

FEBRUARY 28, 2023

Wondering how an NPS dashboard can help you track customer loyalty? This is where the NPS dashboard comes in. Let’s see how the dashboard can help you extract insights from NPS responses and improve customer loyalty. What is the NPS dashboard? Why do you need an NPS dashboard?

Data Visualization 81

Data Visualization Dashboard Customer Feedback User Testing 81

Userpilot

DECEMBER 12, 2022

A customer engagement dashboard is invaluable for interpreting customer data and making the right business decisions. Read on to learn how to choose the right engagement metrics for your dashboard and how to build one code-free. User engagement dashboard tools to consider: Userpilot, Amplitude, and Mixpanel.

Data Visualization 87

Data Visualization Onboarding KPIs Dashboard User Testing 87

eG Innovations

JANUARY 10, 2023

New Dashboards for AWS Services This is just a quick blog to draw attention to some new and enhanced monitoring dashboards we have added to eG Enterprise in the upcoming release (v 7.2) As with all our dashboards, color-coded overlays provide guided drilldown for help desk operators and administrators.

Data Visualization 52

Data Visualization Dashboard Reporting Tools Enterprise 52

Reveal

JULY 11, 2022

A great embedded analytics solution can enhance data-driven decision-making and lead to improved outcomes with powerful, high-impact dashboards. Overcrowded dashboards with confusing and misleading information keep users from extracting actionable insights. . What is dashboard UI? What Is Dashboard UI?

Data Visualization 52

Data Visualization Analytic Tools Dashboard Reporting Tools 52

Userpilot

FEBRUARY 28, 2024

Typical sources of insights include: Product analytics Interviews and focus groups Surveys and questionnaires User testing sessions The outcome of user research should be a list of user personas , along with their JTBDs , pain points , goals, benefits of using the product, company details, and team collaboration information.

Analytic Tools 86

Analytic Tools Feedback Software Data Visualization Research Software 86

Userpilot

APRIL 22, 2024

Examples of end-user support strategies include: Interactive walkthroughs. Userpilot ‘s resource center view from the dashboard. Examples of end-user support strategies You’ve seen the different use cases for end-user support. Reference the previous section for more information). Personalized end-user support.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Reporting Tools 86

Userpilot

APRIL 21, 2024

If you’re confused about how to reduce support tickets, here are 15 proven strategies to help you out: Personalize your onboarding guidance so customers are better equipped from the start. Here are 15 tried-and-tested strategies to help you better manage your support tickets and make life easier for your customer support team.

Feedback Software 92

Feedback Software Analytic Tools Data Visualization Customer Feedback 92

Intercom, Inc.

JULY 6, 2021

If your business is expanding internationally, you’ll reach a point in your growth when you’ll need to implement a global support strategy. When support teams are distributed, it can be challenging to ensure all team members receive the same training and information. Rigorously communicate internal processes.

Customer Experience 232

Customer Experience Data Visualization User Testing Customer Feedback 232

Userpilot

APRIL 30, 2024

From the article, you will learn why you should develop a value-based growth strategy for your SaaS and how to do it. TL;DR Value-based growth is a strategy that prioritizes delivering value to customers. A robust customer success strategy enables customers to get the most out of the product. Focus on customer success.

Feedback Software 94

Feedback Software Analytic Tools Product Research Data Visualization 94

Userpilot

MARCH 25, 2024

In this article, we explore what customer attrition is, why it matters, and 15 effective strategies for strengthening customer relationships, boosting loyalty, and driving long-term growth. Some effective strategies for reducing customer churn include: Personalize the onboarding for new customers to shorten the time to value.

User Testing 82

User Testing Customer Experience Data Visualization Customer Feedback 82

Amplitude

MARCH 21, 2019

Have you noticed recently an increase in the usage of the terms ‘data-driven’, ‘data-informed’, and ‘data-inspired’ around your office? What does data-inspired actually mean and how is it different from being data-informed? Data-driven, data-informed, and data-inspired describe how data should be used. Are you data-informed?

Data Visualization 107

Data Visualization Information Reporting Tools User Testing 107

Userpilot

FEBRUARY 22, 2024

TL;DR Customer communication encompasses all interactions between a business and its customers, while customer communication strategy is what you’ll use to improve these interactions amongst new and existing customers. Collect customer feedback to improve your customer communication strategy. Channel-specific strategies.

Customer Communications 95

Customer Communications Feedback Software Analytic Tools Customer Experience 95

Userpilot

NOVEMBER 29, 2023

The best product research tool for your business can provide the data you need to make informed decisions for product development , allow you to conduct market research, and mitigate risks associated with product launches. Product Development Workflows : You can streamline your development strategy in a shared, visual space.

Data Visualization 83

Data Visualization Research Software Feedback Software Analytic Tools 83

Userpilot

MAY 22, 2023

Searching for a customer experience (CX) strategy to set you apart from the competition? A CX strategy should encompass every interaction and engagement layer between your customers and your SaaS product. This article guides you to make an excellent CX strategy with best practices and tips. How to build a CX strategy?

Data Visualization 74

Data Visualization Analytic Tools Feedback Software Product Research 74

Userpilot

APRIL 11, 2023

Building an effective customer insights strategy is a vital part of any good product manager’s skillset. In this article, we’re going to unpack why a customer insight strategy is important, how to build one, and how you can use these insights to drive customer satisfaction (and a better product experience).

Data Visualization 82

Data Visualization Customer Feedback Customer Experience User Testing 82

Userpilot

DECEMBER 22, 2022

This article dives deep into churn prediction for SaaS, showing you the strategies that work and how to implement them. Effective strategies on how to predict customer churn and enhance customer retention: Segment your customers to understand them better and gather data points to identify churn patterns. Poor customer service.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software User Testing 87

Userpilot

MARCH 21, 2024

But what strategies can you follow to boost product engagement at every stage of their journey? Let’s explore the customer lifecycle, its role in SaaS, and the key strategies to enhance each stage of the cycle. Once you understand how the cycle works, you need to learn good strategies you can apply.

User Testing 95

User Testing Analytic Tools Research Software Feedback Software 95

Userpilot

MARCH 29, 2023

Having a solid free trial marketing strategy is crucial to product growth. In this article, we’re going to show you exactly how you can build a reliable free trial strategy to convert free trial users! There are five growth strategies to choose from before you can begin your free trial marketing campaigns.

Analytic Tools 93

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 93

Userpilot

MAY 2, 2024

TL;DR Customer retention refers to the strategies and tactics used to build strong customer relationships and encourage them to continue using the product. Create an omnichannel engagement strategy to deliver a consistent experience across all customer touchpoints. Let’s get to it. Why does it matter?

Data Visualization 87

Data Visualization User Testing Customer Feedback Analytic Tools 87

Userpilot

APRIL 12, 2023

What’s a user adoption strategy? TL;DR A user adoption strategy is a plan for user education and onboarding so that they progress smoothly toward activation and adoption. TL;DR A user adoption strategy is a plan for user education and onboarding so that they progress smoothly toward activation and adoption.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Feedback 98

Userpilot

DECEMBER 19, 2022

However, getting the attention of your target customers with B2B marketing strategies is a lot harder. This article will teach you the difference between B2C and B2B marketing, go over a few B2B examples, and walk through 15 proven strategies that can take your product marketing to the next level! B2C marketing.

B2B 98

B2B User Testing Research Software Analytic Tools 98

Userpilot

DECEMBER 15, 2022

memoQ software localization tool dashboard. Localazy software localization tool dashboard. Translation project dashboard with real-time data. Lokalise project dashboard. Central dashboard. Weglot website localization tool dashboard. MotionPoint software localization tool dashboard. Project Tracking.

Research Software 92

Research Software Analytic Tools Feedback Software Reporting Tools 92

Userpilot

APRIL 10, 2024

More importantly, we share 17 engagement strategies to help SaaS companies enhance their CX. Strategies for better customer experience: Personalize the customer journey for user segments with different needs and wants. For example, by customizing their dashboards. How to improve the customer experience of your SaaS product?

Customer Experience 52

Customer Experience User Testing Analytic Tools Feedback Software 52

Userpilot

MAY 1, 2024

Inform product development. How to track customer success metrics with dashboards Define the objective for tracking metrics (e.g., Set up your analytics dashboard. Userpilot can help track your most important metrics in analytics dashboards where you can see everything in real time. Improve customer retention.

Data Visualization 90

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 90

Userpilot

APRIL 17, 2024

TL;DR Customer insight platforms enable informed business decisions by analyzing customer behaviors and preferences to improve products and experiences. Mixpanel provides insights into customer journeys to help businesses refine product-market fit and drive growth through data-driven strategies. Read on to learn more.

Data Visualization 80

Data Visualization Analytic Tools Feedback Software Reporting Tools 80

Userpilot

FEBRUARY 9, 2023

If you’ve been in the product and SaaS space for a bit, there’s no way you haven’t heard the term product-led growth strategy. TL;DR Product-led growth is a business strategy that relies on the product as the main driver of growth. Product-led growth is a go-to-market strategy of choice for many SaaS businesses.

Onboarding KPIs 95

Onboarding KPIs Embedded Analytics Data Visualization Analytic Tools 95

Intercom, Inc.

NOVEMBER 3, 2021

How we think about alerting strategy. Like feature work, alerts and the alerting strategy should be approached in a deliberate, structured manner. We use the PagerDuty platform as our alert source, and its analytics features give us the information we need to break down alert frequency and response.

Data Visualization 209

Data Visualization Engineering Systems Review Software Review 209

Userpilot

MAY 27, 2024

Want to learn how to design an effective loyalty segmentation strategy and boost customer retention ? There are several important steps you need to take to design a successful loyalty-based segmentation strategy. This customer segmentation strategy ends with the following 6 segments: Prospects. Let’s get started!

Data Visualization 68

Data Visualization Product Research User Testing Customer Experience 68

Userpilot

FEBRUARY 22, 2024

This article will walk you through 15 practical strategies to improve customer retention , boost loyalty, and ensure customer satisfaction. Userpilot can help you create advanced segments, monitor product usage , and collect user feedback to improve your strategy. Book a demo to get started! What is customer retention?

Analytic Tools 52

Analytic Tools Feedback Software Research Software User Testing 52

Userpilot

APRIL 26, 2024

Have built-in and custom analytics dashboards for easy data visualization. Dashboards for customer data analytics. You want this tool to have a centralized dashboard or report to view your metrics in data analytics charts , but also see progress toward goals. Review user data on Userpilot’s main dashboard.

Data Visualization 87

Data Visualization Analytic Tools Reporting Tools Software Review 87

Mind the Product

OCTOBER 11, 2018

We get slick and shiny reports containing vast amounts of important information sent to us automatically on a daily basis. What do we do with that information after the first month or two? Build a dashboard to monitor new and returning users, retention metrics, and onboarding conversion rates… and that’s pretty much it, right?

Data Visualization 140

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 140

ProductPlan

SEPTEMBER 17, 2019

But as data-driven decision making takes on increased significance, we’ve seen “ product ops ” emerge to fill in the gap between the leadership and vision aspects of the product management and the facts and figures that inform team members. Manage with data: While we used to beg for information, now we find ourselves drowning in it.

Data Visualization 54

Data Visualization Embedded Analytics Dashboard Reporting Tools 54

Userpilot

OCTOBER 1, 2022

Strategies to increase your subscription renewal rate and drive product growth. Some common dark pattern strategies include hiding the cancellation button, making customers call to cancel, not notifying people when their free trial converts to paid, and auto-renewing monthly subscriptions without consent.

Feedback Software 87

Feedback Software User Testing Product Research Customer Feedback 87

Userpilot

MAY 20, 2024

Here are the best product management software for SaaS companies: ProductPlan is the best tool for road mapping and informing your product-led growth strategy. Plain and simple, product growth tools are software solutions that help you execute your PLG strategy. Track your product metrics with Userpilot’s dashboards.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

JANUARY 29, 2024

Steps to analyze data to make informed decisions: Define the objective of your analysis. Analytics dashboard for a comprehensive view of all key stats. Data-driven product management means your product decisions are primarily informed by analysis of real-world data rather than intuition, guesswork, or competitor actions.

Data Visualization 93

Data Visualization Analytic Tools Onboarding KPIs User Testing 93