The Product HQ

JUNE 1, 2024

Curious to learn about top eCommerce product manager skills? To flourish in a competitive industry like eCommerce, it is imperative to have an eCommerce product manager with the right skill set to drive your ecommerce business towards the right path. eCommerce product managers must know the technical aspects of these components.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Intercom, Inc.

OCTOBER 31, 2019

Many engineers who make the transition to a management role face a bit of a conundrum – if I stop doing hands-on work, my team will lose a strong engineer and instead will gain an inexperienced manager. Therefore, coding activities may become a distraction from what is really important in your new position.

Software Review 167

Software Review Engineering Technical Review Management 167

Userpilot

OCTOBER 21, 2022

Looking for customer relationship management examples to inspire your brand? Customer relationship management (CRM) refers to the strategies, processes, and technologies used to build and maintain relationships with customers. The impact of customer relationship management on your business: More user engagement.

Analytic Tools 92

Analytic Tools Feedback Software Data Visualization Reporting Tools 92

Mixpanel

APRIL 18, 2024

We have a wide range of user types, from marketers to engineers to product managers and more. This is crucial because it determines how we might position and market that feature, how we enable our sales team, and so on. Any new features we build have to appeal to some combination—and sometimes all—of these personas.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 92

ChatGPT Data Visualization Onboarding KPIs Research Software 92

Userpilot

MAY 20, 2024

Create a customer retention analytics dashboard to measure success across key metrics. Loyal customers can help you reduce CAC by promoting it through positive word of mouth, which many marketing experts consider the most effective marketing channel. Allocating a dedicated customer success manager to key customers. The solution?

Data Visualization 100

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 100

The Accidental Product Manager

JUNE 12, 2023

That’s why being a cruise line product manager can be a very good job. Now that they have once again been granted permission to sail, how are their product managers going to go about finding ways to get their customers to come back and travel the high seas with them? Image Credit: Mish Mish It’s not cheap to take a cruise.

Reporting Tools 65

Reporting Tools Product Management Product Manager Product Research 65

Userpilot

FEBRUARY 29, 2024

Salesforce is a customer relationship management software built to help sales teams. Starts at $249/month and supports up to 250 survey responses per month, 10 user segments, 15 feature tags, a built-in NPS dashboard , and access to third-party integrations (except HubSpot/Salesforce). A KPI overview dashboard from Tableau.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Reporting Tools 94

Userpilot

APRIL 17, 2024

Sprout Social enhances online presence and audience engagement with scalable social media management tools, including advanced analytics and automation. Zendesk offers scalable multi-channel customer interaction management solutions, enhancing service through advanced analytics and customization. UXCam Product KPIs dashboards.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Reporting Tools 84

Userpilot

MARCH 19, 2024

Tailor the user flow to user needs to provide a positive user experience. UX optimization aims to create positive and pleasurable experiences that satisfy users’ needs and preferences, ultimately leading to increased conversion and retention rates. Design an intuitive user interface. Refine your product copy with AI.

Customer Experience 94

Customer Experience User Testing Research Software Feedback Software 94

Product Talk

FEBRUARY 14, 2024

Tali Melchior , Director of Product Management at Texthelp , was first inspired to experiment with opportunity solution trees in a previous role. Then when Tali moved to her current position, she brought her opportunity solution tree knowledge along and adapted it to the new setting.

Analytic Tools 221

Analytic Tools Research Software Product Research Data Visualization 221

Mind the Product

SEPTEMBER 22, 2017

In one of the keynotes of this year’s MTP Engage Hamburg, Johanna Kollmann reviews established system thinking concepts and applies them to the world of today’s product management. And luckily product managers don’t need to start from scratch! Changing Mental Models by Setting the Right Goals.

Analytic Tools 168

Analytic Tools Feedback Software Systems Review Data Visualization 168

Userpilot

JANUARY 16, 2024

This article discusses how you can build the perfect review funnel that influences product growth and attracts a consistent stream of positive online reviews on your website or third-party platforms. TL;DR A review funnel is a system that helps businesses manage customer feedback and increase chances of receiving positive reviews.

Feedback Software 100

Feedback Software Analytic Tools Data Visualization Systems Review 100

Mind the Product

OCTOBER 6, 2020

Where: Prioritised and MTP Leader members can access the AMA from their dashboards. It might have implications for how that product is positioned in the market. In this episode, sponsored by Amplitude , listen to learn about: * Product Management in Asia and Australia. Starts: 9am BST / 10am CEST / 4pm SGT / 7pm AEDT / 9pm NZDT.

Customer Experience 172

Customer Experience Government Consulting Dashboard 172

Userpilot

SEPTEMBER 10, 2022

What differentiation strategies can a product manager use to make the product stand out in a saturated market? You will see that some of the advantages overlap with those of product positioning. There’s no surprise here because the two are closely linked and successful positioning isn’t possible without good differentiation.

Differentiation 95

Differentiation Feedback Software Research Software User Testing 95

Mind the Product

JANUARY 17, 2018

A good product manager generally has a keen instinct for human behavior. However, the best product managers have learned how to incorporate the science of human behavior in a more rigorous way than just relying on instinct. A Good Behavioral Product Manager Applies Basic Human Behavior Principles to Product Principles.

Data Visualization 113

Data Visualization Product Management Product Manager User Testing 113

Userpilot

NOVEMBER 21, 2022

What does the product launch manager do? Does your organization really need such a role if you already have a product manager ? The product launch manager coordinates the work of cross-functional teams and supports the product manager during product launches. On average, a product launch manager earns around $138,000.

Product launches 93

Product launches Product Research User Testing Research Software 93

The Product Guy

MAY 7, 2020

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. .

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

Mixpanel

NOVEMBER 8, 2021

How could a product manager possibly dig into the data and pull up something that’s genuinely useful for activation and retention? Now, I encourage product managers to just start getting their hands dirty with the data and see what they come up with. One great example was a dashboard aggregation product we developed with a client.

Data Visualization 116

Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 116

Userpilot

JANUARY 27, 2023

Why is conducting evaluation research important for product managers? In other words, it assesses if the product brings a positive change to users’ lives. First, you modify one UI element at a time, like the position of the CTA button. Ongoing evaluation research is essential for product success.

User Testing 95

User Testing Product Research Research Software Feedback Software 95

Userpilot

MAY 30, 2024

It’s important, therefore, that you acknowledge those who respond – whether their feedback is positive or negative. For positive feedback, you can trigger an automated message thanking users for their feedback and encouraging them to leave a review for your product on G2. Automated in-app feedback response with Userpilot.

Product Research 89

Product Research Feedback Software Feedback Loop User Testing 89

Userpilot

APRIL 9, 2024

Renowned for its robust analytics and mobile app support, Pendo provides interactive in-app guides and retroactive analytics, positioning itself as a top choice for enterprises looking for comprehensive mobile onboarding solutions. Analytics dashboards – for easy access to key insights from one place. Dashboards.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

FEBRUARY 28, 2023

In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions. This includes positive feedback, which highlights the aspects of the product that satisfy user needs, as well as negative customer feedback.

User Testing 86

User Testing Customer Feedback Feedback Software Product Research 86

Userpilot

APRIL 22, 2024

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. Best practices to help product managers perform feature analysis: Perform user research and analyze your competitors’ products to find market gaps. For example, a product management tool such as Trello competes with ClickUp and Asana.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Weak Development Team 90

Userpilot

SEPTEMBER 30, 2022

If rewarded for getting involved, they’re more likely to stick around longer and talk positively about your product. Improve the cancellation process so customers leave with a positive mind state, increasing their chances of returning. Digital customer experience management best practices. Take it from Asana.

Customer Experience 83

Customer Experience User Testing Data Visualization Feedback Software 83

Intercom, Inc.

MAY 13, 2022

Customer relationship management dashboards that provide reporting functions. Operating in this way can positively impact customer satisfaction and improve the overall customer experience. Distribution software that routes customers to specific call centers based on the region from which they’re calling. Call recording tools.

Reporting Tools 118

Reporting Tools Outbound Inbound Customer Satisfaction 118

Userpilot

MAY 26, 2024

Dashboard and Reporting : Userpilot offers intuitive dashboards that aggregate key metrics and reports for easy analysis. These dashboards include product usage, user activation, core feature engagement, and retention metrics, providing a comprehensive view of user interactions and engagement. Clean dashboard interface.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JULY 24, 2023

Thanks to the Hootsuite integration, you can monitor and manage social media accounts and Zendesk tickets from one dashboard. With Agent Dashboard , you can integrate Looker, Power BI, and Tableau dashboards into Zendesk. With Agent Dashboard , you can integrate Looker, Power BI, and Tableau dashboards into Zendesk.

Embedded Analytics 80

Embedded Analytics Data Visualization Analytic Tools Feedback Software 80

Userpilot

MAY 7, 2024

Increase customer retention : A positive onboarding experience sets the tone for long-term customer retention —users who understand how to use your product effectively are more likely to stick around. Groupize Groupize is a meeting and event management platform that needed help with easy-to-grasp product walkthroughs.

Feedback Software 101

Feedback Software Analytic Tools Reporting Tools Customer Communications 101

Userpilot

MARCH 3, 2022

Looking for a product manager CV template? What does a solid product manager’s CV look like? This article will help you develop and finetune your product manager resume, present your skills in the most favorable light, win the attention of the hiring managers, get interviews, and ultimately land your dream job.

Data Visualization 92

Data Visualization Analytic Tools Technical Advisors User Testing 92

Userpilot

FEBRUARY 24, 2023

Like Appcues, Userpilot allows you to track goals from the Goals dashboard after you set them from the Chrome extension. The NPS dashboard in Userpilot is more detailed. Appcues offers a range of analytics features that help product managers, marketers, and UX designers gather insights into user behavior within their products.

Data Visualization 91

Data Visualization Analytic Tools Onboarding KPIs Software Review 91

Userpilot

MARCH 9, 2023

We also have a look at a couple of alternative tools that might give product managers more bang for their buck. Product managers and their teams can use Pendo Free for product usage analytics and in-app communication (Guides). Features & Events Dashboard in Userpilot. Great support and account management. API access.

Data Visualization 92

Data Visualization Software Review Analytic Tools Feedback Software 92

Userpilot

JUNE 4, 2024

Provide feedback through meaningful UI cues to drive positive user interactions. For example, if you’re designing a tool for project managers , you would want to prioritize clear and intuitive dashboards that provide a quick overview of project status and key metrics. Follow usability guidelines to enhance engagement.

Data Visualization 88

Data Visualization Feedback Software Research Software Analytic Tools 88

Userpilot

SEPTEMBER 29, 2022

What can product managers do to measure and increase it? The value proposition is the summary of the positioning strategy. If not, refine your positioning strategy. A product value proposition sums up the positioning strategy of the product. Features and Events Dashboard in Userpilot. What exactly is product value?

User Testing 93

User Testing Product Research Feedback Software Analytic Tools 93

Userpilot

APRIL 22, 2024

Teams of customer success are responsible for building playbooks , managing churn , streamlining onboarding, enhancing customer experiences, driving account expansion , and gathering feedback. Managing churn and customer retention , making sure that users stay with the brand as much as possible. Welcome survey example.

Analytic Tools 76

Analytic Tools Feedback Software Research Software Customer Experience 76

Userpilot

JANUARY 29, 2024

Specific, Measurable, Actionable, Realistic, Time-based) goals during the design process can help designers manage expectations before they begin. Build user trust with social proof Building user trust with social proof is a great way to reassure users that others have had positive experiences while using your SaaS product.

Feedback Software 103

Feedback Software Analytic Tools Research Software Data Visualization 103

The Product Coalition

JUNE 9, 2022

In this article, we will cover the essential app metrics for: Product managers UX/UI designers Growth marketers iOS and Android developers Backend developer Found yourself on this list? Then let’s dive deeper into each of the positions. At the same time, a job position like this might cover different angles of responsibilities.

Onboarding KPIs 78

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 78